Toshiba Satellite C40-B Series User Manual Download | Manualshive

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background image

To open the

Screen Resolution

dialog, click

Control Panel ->

Appearance and Personalization -> Display -> Change display
settings

under

Windows System

in the Apps view.

If you are running some applications (for example a 3D application or video
playback), you might see some disturbance, flickering, or frame dropping
on your screen.
If that occurs, adjust the resolution of display, lowering it until the screen is
displayed properly.

User's Manual

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Summary of Contents for Satellite C40-B Series

Page 1: ...User s Manual Satellite C40 B ...

Page 2: ...nventions 2 1 Using your computer for the first time 2 2 Getting to know Windows 2 7 Turning off the power 2 9 Chapter 3 The Grand Tour Front with the display closed 3 1 Left side 3 2 Right side 3 4 Back 3 5 Underside 3 5 Front with the display open 3 6 Internal Hardware Components 3 9 Power Condition Descriptions 3 12 Chapter 4 Operating Basics Using the Touch Screen 4 1 Using the Touch Pad 4 2 T...

Page 3: ...e 5 9 TOSHIBA PC Health Monitor 5 11 System Recovery 5 13 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 15 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 Information for Wireless Devices 7 4 Legal Footnotes 7 14 VCCI Class B Information Japan Only 7 17 OpenSSL Toolkit License Issues 7 17 FreeType License Issues 7 2...

Page 4: ...User s Manual iv ...

Page 5: ...ng conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions...

Page 6: ...gital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interfe...

Page 7: ...information is only applicable for the countries regions where it is required EU Declaration of Conformity This product is carrying the CE Mark in accordance with the related European Directives Responsible for CE Marking is TOSHIBA EUROPE GMBH Hammfelddamm 8 41460 Neuss Germany The complete and official EU Declaration of Conformity can be found on TOSHIBA s web site http epps toshiba teg com on t...

Page 8: ...the use of this product in working environments that are not approved are not the responsibility of TOSHIBA The consequences of the use of this product in non approved working environments may be Interference with other devices or machines in the near surrounding area Malfunction of or data loss from this product caused by disturbances generated by other devices or machines in the near surrounding...

Page 9: ...ators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005 By participating in the separate collection of products and batteries you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and hu...

Page 10: ...ly friendly disposal ensuring that the terminal contacts are covered by non conductive tape For more detailed information about the collection and recycling programmes available in your country please visit our website www toshiba eu recycling or contact your local council office or the retail outlet where you purchased the product These symbols might not stick depending on the country and region ...

Page 11: ...ne getirmektedir The number of possible pixel failures of your display is defined according to ISO 9241 307 standards If the number of pixel failures is less than this standard they will not be counted as defect or failure Battery is a consumption product since the battery time depends on the usage of your computer If the battery can not be charged at all then it is a defect or failure The changes...

Page 12: ...I DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA L L C...

Page 13: ...puter will operate at its maximum energy efficiency You can wake the computer from Sleep Mode by pressing the power button Your ENERGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mouse or keyboard wakes the computer in seconds These sleep features can save you up to 23 per year 200 kWh per year in electricity and...

Page 14: ...pire2 486 Sin dong Yeongtong gu Suwon si Gyeonggi do Korea 443 734 Precautions CAUTION This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the instruction manual carefully and keep this manual for your future reference In case of any trouble with this model please contact your nearest AUTHORIZED service station To prevent direct expos...

Page 15: ...ating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they might overheat To keep your computer in prime operating condition protect your work area from Dust moisture and direct sunlight E...

Page 16: ... can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely In these circumstances you should ...

Page 17: ... carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding elements Mobile phones Be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30 cm is maintained between the comput...

Page 18: ...Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 14 ...

Page 19: ...or and power cord 2 pin plug or 3 pin plug Documentation QuickStart Instruction Manual for Safety and Comfort Warranty Information If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures HDD or Hard disk drive Some models are equipped with a Solid State Drive SSD ...

Page 20: ...the desktop by the following ways Click the Start charm Move the mouse pointer all the way into the lower left corner of the screen and then click the Start button Use the Windows logo key on your keyboard For detailed information refer to the Windows Help and Support Apps view You can find all of your apps including desktop programs in the Apps view To get to the Apps view Move the mouse pointer ...

Page 21: ...harge the battery or operate from AC power It is also the fastest way to get started because the battery pack must be charged before you can operate from battery power The AC adaptor can automatically adjust to any voltage ranging from 100 volts to 240 volts and to a frequency of either 50 hertz or 60 hertz enabling you to use this computer in almost any country region The adaptor converts AC powe...

Page 22: ...t step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal parts Never place your computer or AC adaptor on a wooden surface furniture or any other surface that could be marred by exposure to heat since the computer base and the surface of the AC adaptor increa...

Page 23: ...isplay panel can be opened to a wide range of angles for optimal viewing While holding down the palm rest with one hand so that the main body of the computer is not raised slowly lift the display panel It allows the angle of the display panel to be adjusted to provide optimum clarity Figure 2 4 Opening the display panel 1 1 Display panel Product appearance depends on the model you purchased Use re...

Page 24: ...eyboard When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel Turning on the power This section describes how to turn on the power The Power indicator indicates the status Refer to the Power Condition Descriptions se...

Page 25: ... the Windows Help and Support Start screen The Start screen is the launching pad for everything you can do in the Windows operating system providing new and easy ways to access everything from your favorite apps and websites to your contacts and other important information From the Start screen you can start typing to search for what you want From there you can easily switch between results for ap...

Page 26: ...t screen Share This charm allows you to share items links photos and more Start This charm takes you to the Start screen or if already on the Start screen returns you to your last app Devices This charm allows you to manage your hardware Settings This charm allows you to access your computer settings volume brightness connecting to the internet and more Tiles Tiles can be accessed and launched fro...

Page 27: ...c activity has stopped before removing the disk disc If you turn off the power while a disk disc is being accessed you might lose data or damage the disk Never turn off the power while an application is running Failure to do so can cause data loss Never turn off the power disconnect an external storage device or remove storage media during data read write Failure to do so can cause data loss 3 Cli...

Page 28: ...g Sleep Mode be sure to save your data To prevent data loss do not switch to Sleep Mode while transferring data to external media such as USB devices memory media or other external memory devices When the AC adaptor is connected the computer will go into Sleep Mode according to the settings in the Power Options to access it click Control Panel System and Security Power Options under Windows System...

Page 29: ...off into Hibernation Mode Sleep Mode consumes more power while the computer is off Sleep Mode limitations Sleep Mode will not function under the following conditions Power is turned back on immediately after shutting down Memory circuits are exposed to static electricity or electrical noise Hibernation Mode The Hibernation Mode feature saves the contents of memory to the Hard Disk Drive when the c...

Page 30: ... 2 Click Choose what the power button does or Choose what closing the lid does 3 Click Change settings that are currently unavailable 4 Select the Hibernate check box from Shutdown settings 5 Click the Save changes button Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid To define these settings do the...

Page 31: ...Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge User s Manual 2 13 ...

Page 32: ...ure shows the front of the computer with the display panel in the closed position Figure 3 1 Front of the computer with display panel closed 1 2 3 1 DC IN Battery indicator 3 Memory media slot 2 Wireless communication indicator Product appearance depends on the model you purchased DC IN Battery indicator The DC IN Battery indicator shows the condition of the DC IN and the battery charge status Whi...

Page 33: ...circuit which can cause damage and fire possibly resulting in serious injury Left side The following figure shows the left side of the computer Figure 3 2 The left side of the computer 1 5 4 3 2 1 6 4 3 2 1 DC IN 19V jack 4 Universal Serial Bus USB 3 0 port 2 LAN jack 5 Optical disc drive 3 Universal Serial Bus USB 2 0 or 3 0 port 6 Cooling vents Provided with some models Product appearance depend...

Page 34: ... standard is provided on the left side of the computer The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices The port with the icon has Sleep and Charge function USB 3 0 port s might work as USB 2 0 port s when operating in USB Legacy Emulation mode Note that it is not possible to confirm the operation of all functions of all USB devices that are availabl...

Page 35: ...of a monaural microphone or a stereo headphone Universal Serial Bus USB 2 0 port One Universal Serial Bus port which complies to the USB 2 0 standard is provided on the right side of the computer The USB 2 0 port is not compatible with USB 3 0 devices Note that it is not possible to confirm the operation of all functions of all USB devices that are available Some functions associated with a specif...

Page 36: ...r Figure 3 4 The back of the computer Product appearance depends on the model you purchased Underside The following figures show the underside of the computer Ensure that the display is closed before the computer is turned over to avoid causing any damage Figure 3 5 The underside of the computer 2 1 1 1 2 1 1 1 Cooling vents 2 Battery pack Product appearance depends on the model you purchased Cool...

Page 37: ...he rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack refer to the Battery section Front with the display open This section shows the computer with the display panel open In order to open the display lift up the display panel and position it at a comfortable viewing ang...

Page 38: ...era LED glows when the Web Camera is operating Web Camera Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Failure to do so might reduce image quality Use an eyeglass clea...

Page 39: ... system The speakers appearance depends on the model you purhased Display hinges The display hinges allow the display panel to be positioned at a variety of easy to view angles Power button Press this button to power on off the computer Power indicator The Power indicator glows white when the computer is turned on However if you turn off the computer into Sleep Mode this indicator blinks white Key...

Page 40: ...battery pack inside However do not attempt to dismount or replace it by yourself Contact an authorized TOSHIBA service provider if necessary The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack refer to the Battery section Legal Footnote Battery Life For more informat...

Page 41: ...d or exposure to high temperatures the SSD might be vulnerable to data retention errors Legal Footnote Hard Disk Drive HDD Capacity For more information regarding Hard Disk Drive HDD Capacity refer to the Legal Footnotes section Video RAM The memory in the graphics adaptor of the computer used to store the image displayed on a bitmap display The amount of Video RAM available depends on the system ...

Page 42: ...ng the internal LCD display only The Display Power Saving Technology feature is enabled as the factory default If you want to turn off this feature change it in the settings accordingly in the Intel HD Graphics Control Panel Intel Graphics and Media Control Panel You can access this control panel in the following way Right click on the desktop and click Graphics Properties In Intel HD Graphics Con...

Page 43: ...ower 2 Select Enable PowerPlay check box and then select the Enable Vari Bright check box If you want to improve the picture quality under the conditions mentioned above adjust the setting towards Maximize Quality or disable this feature Power Condition Descriptions Power conditions The computer operating capability and battery charge status are affected by different power conditions including whe...

Page 44: ...arge the battery Amber Indicates that the AC adaptor is connected and the battery is charging White Indicates that the AC adaptor is connected and the battery is fully charged No light Under any other conditions the indicator does not light If the battery pack becomes too hot while it is being charged the charge stops and the DC IN Battery indicator goes out When the temperature of the battery pac...

Page 45: ...icates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition No light Under any other conditions the indicator does not light User s Manual 3 14 ...

Page 46: ...old Press your finger down and leave it there for a few seconds This shows information to help you learn more about an item or opens a menu specific to what you are doing Pinch or stretch Touch the screen or an item with two or more fingers and then move the fingers toward each other pinch or away from each other stretch This shows different levels of information or visually zooms in or out Rotate...

Page 47: ...d in the palm rest might support the following gestures Tap Tap once on the Touch Pad to activate an item such as an app Two Finger Tap Tap once on the Touch Pad with two fingers together to display a menu or other function depending on the software you are using Similar to right click Pinch or stretch Place two or more fingers down on the Touch Pad and move them toward each other pinch or away fr...

Page 48: ...le on your keyboard depends on which country region your computer is configured for with keyboards being available for numerous languages There are different types of keys specifically typewriter keys function keys soft keys Windows special keys and the keypad overlay Never remove the key caps on your keyboard Failure to do so could damage the parts under the key caps Keyboard indicator The follow...

Page 49: ...s the brightness of the display panel in individual steps F3 FN F3 Increases the brightness of the display panel in individual steps F4 FN F4 Changes the active display device To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device F5 FN F5 Enables or disables the Touch Pad F6 FN F6 Moves media backward F7 FN F7 Pl...

Page 50: ...o keys that have special functions in Windows the Windows logo key activates the Start screen while the application key has the same function as the secondary right mouse button This key activates the Windows Start screen This key has the same function as the secondary right mouse button Optical disc drives The computer might be installed with a DVD Super Multi drive When the computer is accessing...

Page 51: ...an adaptor Use the DVD playback application to view DVD Video discs For precautions on writing to discs refer to the Writing discs section To load discs do the following 1 When the computer s power is on press the eject button to open the disc tray slightly 2 Grasp the disc tray gently and pull until it is fully opened Figure 4 2 Pressing the eject button and pulling the disc tray open 2 1 1 Eject...

Page 52: ... at the center of the disc until you feel it click into place The disc should lie below the top of the spindle flush with the spindle base 5 Push the center of the disc tray to close it Press gently until it locks into place If the disc is not seated properly when the disc tray is closed the disc might be damaged Also the disc tray might not open fully when you press the eject button Removing disc...

Page 53: ... clip into the manual eject hole near the eject button Figure 4 4 Manual release with the eject hole 1 Φ1 0mm 1 Manual eject hole Turn off the power before you use the manual eject hole If the disc is spinning when you open the disc tray the disc could fly off the spindle and cause injury Writable discs This section describes the types of writable discs Check the specifications of your drive to se...

Page 54: ...e or media Disclaimer TOSHIBA does not assume responsibility for the following Damage to any disc that might be caused by writing or rewriting with this product Any change or loss of the recorded contents of media that might be caused by writing or rewriting with this product or for any business profit loss or business interruption that might be caused by the change or loss of the recorded content...

Page 55: ...for Version 1 1 or version 1 2 MITSUBISHI KAGAKU MEDIA CO LTD for 4x and 6x speed media DVD RW MITSUBISHI KAGAKU MEDIA CO LTD for 4x and 8x speed media DVD RAM DVD Super Multi drive only DVD Specifications for DVD RAM Disc for Version 2 0 Version 2 1 or Version 2 2 Panasonic Corporation for 3x and 5x speed media Some types and formats of DVD R DL and DVD R DL discs might be unreadable Disc created...

Page 56: ...might occur Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In addition do not use the computer on an unstable surface such as a stand Keep mobile phones and other wireless communication devices away from the computer 3D Playback on an External 3D Device 3D playback on an external 3D device feature is only provided with some models Effect ...

Page 57: ...uration while the computer is turned off If the RTC lasting time completely runs out the system will lose this information and the real time clock and calendar will stop working You can change the Real Time Clock settings in the BIOS setup utility Refer to Troubleshooting for further information Care and use of the battery pack This section provides the important safety precautions in order to han...

Page 58: ...tice The battery might not begin charging immediately under the following conditions The battery is extremely hot or cold if the battery is extremely hot it might not charge at all To ensure the battery charges to its full capacity charge it at room temperature of between 5 C to 35 C 41 95 F The battery is nearly completely discharged In this instance leave the AC adaptor connected for a few minut...

Page 59: ...ted that an often used older battery will not operate for as long as a new battery even when both are fully charged Maximizing battery operating time The usefulness of a battery depends on how long it can supply power on a single charge while how long the charge lasts in a battery depends on Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Hard D...

Page 60: ...r if the DC IN Battery indicator flashes or there is some other warning to indicate a low battery condition go to Step 4 4 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN Battery indicator glows amber to indicate that the battery pack is being charged However if DC IN Battery indicator does not glow this indicates that power is no...

Page 61: ...cond 100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable Connecting the LAN cable To connect the LAN cable do the following Connect the AC adaptor before connecting the LAN cable The AC adaptor must remain connected during LAN use If you disconnect the AC Adap...

Page 62: ...n easily transfer data from devices such as digital cameras and Personal Digital Assistants Keep foreign objects out of the memory media slot Never allow metal objects such as screws staples and paper clips to enter the computer or Keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury An adaptor is required to use mi...

Page 63: ...y cards is 32 GB The maximum capacity of SDXC memory cards is 128 GB Memory media format New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards If you reformat a memory card be sure to refor...

Page 64: ... accuracy Do not remove a card while read write is in progress For more details on using memory cards see manuals accompanying the cards About the write protect feature Memory media cards have a write protect function SD Card SD memory card SDHC memory card and SDXC memory card Set the write protect switch to the lock position if you do not want to record data Inserting memory media The following ...

Page 65: ...are being copied Failure to do so might cause data loss Removing memory media The following instructions apply to all types of supported media devices To remove memory media do the following 1 Click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 2 Select memory media 3 Grasp the media and remove it If you remove the memory media or turn off the power while the computer is a...

Page 66: ... the External RGB monitor port Figure 4 8 Connecting the RGB cable to the External RGB monitor port 2 1 1 External RGB monitor port 2 RGB cable There are no fastening screws for an external monitor cable on the External RGB monitor port However external monitor cables which have connectors with fastening screws can still be used 2 Turn the external monitor s power on When you turn on the power the...

Page 67: ...into the HDMI in port of the HDMI display device 2 Plug the other end of the HDMI cable into the HDMI out port on your computer 3 Turn the HDMI display device s power on Figure 4 9 Connecting the HDMI out port 2 1 1 HDMI out port 2 HDMI cable Do not plug unplug an HDMI device under the following conditions The system is starting up The system is shutting down When you connect a television or exter...

Page 68: ...is being carried out Selecting HD Format To select the display mode do the following 1 Click Control Panel Appearance and Personalization Display Change display settings Advanced settings List All Modes under Windows System in the Apps view 2 Select one of the modes at List All Modes Wireless display Your computer might support Wireless display a wireless technology which utilizes Wi Fi to allow t...

Page 69: ...sing P while holding down the Windows key If you disconnect the external display before you turn off the computer s power be sure to switch to the internal display Security lock A security lock enables you to anchor your computer to a desk or other heavy object in order to help prevent unauthorized removal or theft The computer has a security lock slot on its right side into which you can attach o...

Page 70: ...aker icon on the Windows Taskbar and then select Open Volume Mixer from the sub menu To adjust the volume level of speakers or headphones move the Speakers slider To adjust the volume level of an application that you are using move the slider for the corresponding application Microphone Level To change the microphone recording level do the following 1 Right click on the speaker icon on the Windows...

Page 71: ...rned off when the audio function is not used To adjust the configuration of audio power management click the Power Management button When audio power management is enabled the circle button at the upper left of the Power Management is blue and convex When audio power management is disabled the button is black and concave Speaker Configuration Click the Auto Test button to confirm the internal spea...

Page 72: ...ngs under Windows System in the Apps view If you are running some applications for example a 3D application or video playback you might see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly User s Manual 4 27 ...

Page 73: ...scaling of the text size When the scaling is smaller more information appears on the display simultaneously but the text size becomes smaller When the scaling is larger less information appears on the display simultaneously but the text size becomes larger You can install Split Screen utility by yourself Split Screen utility enables you to create multiple display zones on a screen and to fit the a...

Page 74: ...tion to the environment Furthermore this utility contains Peak shift function that can help reduce power usage during periods of peak demand by shifting some power consumption to periods when demand is lower The utility also supports eco charge mode The battery will not be fully charged in this mode thus extending the life cycle of the battery It is recommended using the computer with AC adaptor c...

Page 75: ...numbers and tracks specific activities related to their usage To access this utility click PC Health Monitor under TOSHIBA group in the Apps view For details on TOSHIBA PC Health Monitor see the help file TOSHIBA Resolution Plug in for Windows Media Player The plug in lets you upconverts wmv and mp4 videos on Windows Media Player For more information refer to the TOSHIBA Resolution Plug in for Win...

Page 76: ...ecified in the Power Options Power on password Two levels of password security supervisor and user are available to prevent unauthorized access to your computer Intelligent power supply 1 A microprocessor in the computer s intelligent power supply detects the battery charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a...

Page 77: ...the USB ports For example if a mouse or USB keyboard is connected to a USB port clicking the mouse button or pressing the keyboard will wakeup the computer Heat dispersal 1 To protect against overheating the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are a...

Page 78: ... Be sure to keep the media in a safe place When entering the character string to register the password enter from the keyboard character by character and do not enter as ASCII code or copy and paste the character string In addition ensure that the registered password is correct by outputting the character string to the password file When entering a password do not enter any characters for example ...

Page 79: ...ister the HDD User Password When saving the HDD User Password shut down or restart the computer If the computer is not shut down or restarted the saved data might not be correctly reflected For more information on shutting down or restarting the computer refer to Turning on the power Supervisor Password If you set a Supervisor Password some functions might be restricted when a user logs on with th...

Page 80: ... window contains a number of tabs to allow specific functions of the computer to be configured In addition there are also three buttons OK Cancel and Apply OK Accepts your changes and closes the TOSHIBA System Settings window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the TOSHIBA System Settings window Some options shown in gray are possi...

Page 81: ...ep and Charge under TOSHIBA group in the Apps view Move the slider to enable or disable the Sleep and Charge function The Sleep and Charge function might not work with certain external devices even if they are compliant with the USB specification In those cases turn the power of the computer ON to charge the device When Sleep and Charge function is enabled USB bus power DC5V is supplied to compati...

Page 82: ...hat many different USB devices can be supported for Sleep and Charge function Auto Mode Default is suitable for a wide range of digital audio players While using Auto Mode your computer can supply USB bus power at maximum 2 0A to the compatible ports while the computer is turned off When USB device cannot be charged by Auto Mode change to Alternate Mode This function might not be able to be used w...

Page 83: ...B specifications In those cases use a USB port without USB Sleep and Charge function or disable System ON CDP Charge Mode It is recommended that AC adaptor is connected to the computer while supplying USB bus power DC5V 1 5A When your computer battery capacity is too low to continue System ON CDP Charge Mode might not work In those cases connect the AC adaptor and reboot the computer Always use th...

Page 84: ...on of residence for example European Union Those countries might or might not have the same data protection laws or data protection levels as required by your home country or region You can disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel Doing so will automatically delete all collected information from the internal storage...

Page 85: ...y Media Creator Do not run software such as screen savers which can put a heavy load on the CPU Operate the computer at full power Do not use power saving features Do not write to the media when the virus check software is running Wait for it to finish then disable virus detection programs including any software that checks files automatically in the background Do not use utilities including those...

Page 86: ...created Recovery Media If the pre installed files are damaged you are able to use the Recovery Media you have created to restore the computer to the state it was in when you originally received it To perform this restoration do the following When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost Please make sure to use the default Boot Mode opti...

Page 87: ...very Media contact TOSHIBA support for assistance Restoring the pre installed software from the Recovery Hard Disk Drive A portion of the total Hard Disk Drive space is configured as a hidden recovery partition This partition stores files which can be used to restore pre installed software in the event of a problem If you set up your Hard Disk Drive again later do not change delete or add partitio...

Page 88: ...ion through PC settings in the operating system 1 Click the Settings charm and click Change PC settings 2 Click Update and recovery under PC settings and then click Recovery 3 Click Get started under Remove everything and reinstall Windows 4 Follow the on screen instructions to finish the recovery User s Manual 5 16 ...

Page 89: ...n this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few might require help from TOSHIBA Support If you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first The items detailed in this che...

Page 90: ... characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what ...

Page 91: ...15 seconds before turning on the power again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simul...

Page 92: ...d of desired advanced options do the following 1 Click the power icon on the Start screen and then select Restart 2 Hold down the corresponding key and then release this key one second after the computer is power on 3 Follow the on screen instructions to proceed Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems m...

Page 93: ...the power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the b...

Page 94: ...art screen and then select Restart 2 Hold down the F2 key and then release this key one second after the computer is power on The BIOS setup utility will load 3 Set the date in the System Date field 4 Set the time in the System Time field 5 Press F10 a confirmation message will be displayed 6 Select Yes the BIOS setup utility will end and the computer will restart Keyboard Keyboard problems can be...

Page 95: ...operly before closing it Hard Disk Drive Problem Procedure Computer does not boot from Hard Disk Drive Check to see whether there is a disc in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority Options setting within the TOSHIBA System Settings Slow performance The files on the Hard Disk Drive might be fragmented In this instanc...

Page 96: ...uter and then reinsert it in order to ensure that it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that it is not write protected You cannot read a file Check to ensure the required file is a...

Page 97: ...speed setting within the Mouse Control utility 1 To access this utility click Control Panel Hardware and Sound Mouse under Windows System in the Apps view 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The reaction of Touch Pad is either too sensitive or not sensitive enough Adjust the touch Sensitivity To access it click Control...

Page 98: ...e Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The on screen pointer moves erratically The elements of the mouse responsible for detecting movement might be dirty Refer to the documentation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact TOSHIBA Support USB device In additio...

Page 99: ...n In this case please try one or more of the following methods Turn OFF the computer while external devices are connected Connect external devices after turning OFF of the computer If this function cannot be still used change the setting to disable the function and stop using this function The battery depletes quickly even when I turned OFF the power of the computer If Sleep and Charge function is...

Page 100: ...e Check within the Windows Device Manager application to ensure that the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you might be experiencing feedback from either the internal microphone or an external microphone connected to the computer Refer to Sound System and Video mode for further information Volume cannot be adjusted during Windo...

Page 101: ...he external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor might not display when turned on again If this occurs press the function key to reset the display panel a...

Page 102: ...LAN administrator Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure that the wireless communication function of the computer is on If problems persist contact your LAN administrator Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure that the wireless communication function of the computer is on Check to ensure that the Bluetooth Manager application is runn...

Page 103: ...n supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current ...

Page 104: ...meters Approximately 344 w x 244 9 d x 19 3 19 9 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 me...

Page 105: ...rved Reserved 12 SDA Serial Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Serial Clock Signal O I O I Input to computer I O O Output from computer AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is use...

Page 106: ...ctors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250 V or 1 15P 125 V and three pin plug configuration must be 6 15P 250 V or 5 15P 125 V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following ill...

Page 107: ...liant to Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetooth product is not compatible with devices using Bluetooth Version 1 0B specifications The wireless devices have not completed verification of connect...

Page 108: ...me situations or environments the use of Wireless products might be restricted by the proprietor of the building or responsible representatives of the organization These situations might for example include Using the Wireless products equipment on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you ...

Page 109: ...y recommends that you enable encryption functionality otherwise your computer is open to illegal access by an outsider using a wireless connection If this occurs the outsider might illegally access your system eavesdrop or cause the loss or destruction of stored data TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Ca...

Page 110: ...interference and or damage to LE LAN devices Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy Y...

Page 111: ... use Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 Italy For private use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This su...

Page 112: ...e used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of ...

Page 113: ...systèmes de satellites mobiles utilisant les mêmes canaux Les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux c à d qu ils ont la priorité pour les bandes 5 25 5 35GHz et 5 65 5 85GHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL The term IC before the equipment certificat...

Page 114: ...o communications is operated in compliance with the Telecommunications Act The low power radio frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices Using this equipment in Japan In Japan the frequency bandwidth of 2 400MHz to 2 483 5MHz for second generation low power data communication systems such as this equipment overlaps that...

Page 115: ...ent uses OFDM modulation 4 4 The interference range of this equipment is less than 40m 5 This equipment uses a frequency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification systems 3 Indication for Bluetooth The indication shown below appears on this equipment 4 1 2 3 1 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH S...

Page 116: ...th The Name of the radio equipment 3160NGW DSP Research Inc Approval Number D130092003 Atheros QCNFA335 Wireless Network Adapter b g n and Bluetooth The Name of the radio equipment QCNFA335 DSP Research Inc Approval Number D130158003 Broadcom BCM43142 Wireless Network Adapter b g n and Bluetooth The Name of the radio equipment BCM43142 DSP Research Inc Approval Number D135106201 Atheros QCNFA125 W...

Page 117: ...ore be aware that your selected model might not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis CPU Central Processing Unit CPU Performance Legal Footnotes CPU performance in your computer product might vary from specifications under the following conditions use of certain external peripheral products use of battery power instead...

Page 118: ...f the main system memory might be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities The amount of main system memory allocated to support graphics might vary depending on the graphics system applications utilized system memory size and other factors If your computer is configured with more than 3 GB m...

Page 119: ...ss if the product includes one or more pre installed operating systems such as Microsoft Operating System and or pre installed software applications or media content Actual formatted capacity might vary LCD Over a period of time and depending on the usage of the computer the brightness of the LCD screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is on...

Page 120: ...tually both licenses are BSD style Open Source licenses In case of any license issues related to OpenSSL please contact openssl core openssl org OpenSSL License Copyright c 1998 2011 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must...

Page 121: ...ING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written b...

Page 122: ...e left out if the rouines from the library being used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT...

Page 123: ...romise that this software works However we will be interested in any kind of bug reports as is distribution You can use this software for whatever you want in parts or full form without having to pay us royalty free usage You may not pretend that you wrote this software If you use it or only parts of it in a program you must acknowledge somewhere in your documentation that you have used the FreeTy...

Page 124: ...helm and Werner Lemberg All rights reserved except as specified below 1 No Warranty THE FREETYPE PROJECT IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT WILL ANY OF THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE O...

Page 125: ...mentation or advertising materials FreeType Project FreeType Engine FreeType library or FreeType Distribution As you have not signed this license you are not required to accept it However as the FreeType Project is copyrighted material only this license or another one contracted with the authors grants you the right to use distribute and modify it Therefore by using distributing or modifying the F...

Page 126: ...automatic power off 5 4 hinges 3 8 opening 2 5 screen 3 8 Documentation list 2 1 Dual Pointing Device Touch Pad 6 8 E Equipment checklist 2 1 External monitor problems 6 12 G Graphics Processing Unit 3 11 H Hard disk drive automatic power off 5 4 HDMI out port 3 4 K Keyboard function keys 4 4 Function keys F1 F12 4 4 problems 6 6 Windows special keys 4 5 L LAN cable types 4 16 connecting 4 16 M Me...

Page 127: ...he problem 6 2 Battery 6 5 Dual Pointing device 6 8 External monitor 6 12 Hardware and system checklist 6 4 HDD 6 7 Internal display panel 6 7 Keyboard 6 6 Memory Media Card 6 8 Overheating power down 6 5 Power 6 4 Real Time Clock 6 6 Sound system 6 12 TOSHIBA support 6 15 Touch Pad 6 8 USB device 6 10 USB mouse 6 9 R Recovery hard disk drive 5 15 Recovery Media 5 14 Restarting the computer 2 9 S ...

Page 128: ...Video RAM 3 10 W Web Camera 3 7 Wireless communication 7 5 User s Manual Index 3 ...

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