Troubleshooting Procedures
2.11 Modem Troubleshooting
To check if modem is malfunctioning or not, follow the troubleshooting procedures below as
instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1
Diagnostic Test Program Execution Check
Execute Modem test in the LAN/Modem/Bluetooth/IEEE1394 test program. Refer to Chapter
3,
Tests and Diagnostics
for more information on how to perform the test program.
If any error is detected, perform Procedure 2.
Procedure 2
Connector Check and Replacement Check
MDC (Modem Daughter Card) is used as the modem for this computer. MDC is connected to
system board by connector CN27 (Santa Rosa). And also, MDC is connected to system and
LAN board by modem cable. If modem malfunctions, the connection of cable, board and
module may be defective. Otherwise, they may be faulty.
Disassemble the computer following the steps described in Chapter 4 and perform the
following checks:
Check 1
Make sure the following connections are firmly connected.
If any connector is disconnected, connect it firmly and return to Procedure 1. If the
problem still occurs, perform Check 2.
39
Satellite A300
Maintenance Manual (960-Q08)
Summary of Contents for Satellite A300 Series
Page 13: ...Satellite A300 Maintenance Manual 960 Q08 13 ...
Page 14: ...Satellite A300 Maintenance Manual 960 Q08 Chapter 1 Hardware Overview ...
Page 15: ...Chapter 1 Hardware Overview Satellite A300 Maintenance Manual 960 Q08 1 Hardware Overview ii ...
Page 22: ...Chapter 1 Hardware Overview 5 Satellite A300 Maintenance Manual 960 Q08 ...
Page 31: ...Chapter 1 Hardware Overview Satellite A300 Maintenance Manual 960 Q08 14 1 4 Optical Drive ...
Page 58: ...Chapter 1 Hardware Overview Satellite A300 Maintenance Manual 960 Q02 13 1 4 Optical Drive ...
Page 73: ...Satellite A300 Maintenance Manual 960 Q08 Chapter 2 Troubleshooting Procedures ...
Page 74: ...Satellite A300 Maintenance Manual 960 Q08 ...
Page 125: ...Satellite A300 Maintenance Manual 960 Q08 4 i Chapter 4 Replacement Procedures ...
Page 126: ...Replacement Procedures Satellite A300 Maintenance Manual 960 Q08 ...
Page 139: ...Replacement Procedures Satellite A300 Maintenance Manual 960 Q08 4 10 ...
Page 174: ...Replacement Procedures Satellite A300 Maintenance Manual 960 Q08 43 ...
Page 175: ...Replacement Procedures 44 Satellite A300 Maintenance Manual 960 Q08 ...
Page 176: ...Replacement Procedures Satellite A300 Maintenance Manual 960 Q08 45 ...
Page 186: ...Satellite A300 Maintenance Manual 960 Q08 Appendices ...
Page 187: ...Satellite A300 Maintenance Manual 960 Q08 ii ...
Page 197: ...Handling the LCD Module A 6 Satellite A300 Maintenance Manual 960 Q08 ...
Page 259: ...31 Japanese JP Keyboard Figure JP keyboard L300mm x W131 3mm ...