Toshiba Satellite 2430, User Manual

Page: 135 / 222

Troubleshooting
Satellite 2430 Series 8-11
Satellite 2430 Series
Version
1
Last Saved on 04/04/2003 13:35
ENGLISH using Euro_M.dot –– Printed on 04/04/2003 as IM_243EN
Problem Procedure
Cannot write correctly If you have trouble writing, make sure you are
observing the following precautions:
■
Use only media recommended by TOSHIBA.
■
Do not use the mouse or keyboard during
writing.
■
Use only the software supplied with the
computer for recording.
■
Do not run or start other software during
writing.
■
Do not jar the computer during writing.
■
Do not connect/disconnect external devices
or install/remove internal cards during
writing.
If problems persist, contact your dealer.
DVD-RAM drive (optional)
For more information, refer to Chapter 2, The Grand Tour , and to
Chapter 4, Operating Basics .
Problem Procedure
You cannot access a
disc in the drive Make sure the drive’s drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the disc. Make sure there is no
obstruction. Remove any foreign object.
Check whether the disc is dirty. If necessary,
wipe it with a clean cloth dipped in water or a
neutral cleaner. See the Disk care section in
Chapter 4,
Operating Basics , for details on
cleaning.
Check your config.sys and autoexec.bat files to
make sure they have the necessary drivers and
execution lines.