164
Exploring Your Options
Exchanging data with another computer
5.375 x 8.375 ver 2.4.0
If you’re having trouble connecting through the modem, you
may need to determine the current COM port name and
possibly change it.
To find out which port your modem is connected to in the
operating system:
1
Click
Start
, then click
Control Panel
.
The Control Panel appears.
2
Click
Printers and Other Hardware
.
3
Click
Phone and
Modem Options
.
The Phone and Modem Options window appears.
4
Click the
Modems
tab.
A location window appears. In the
Attached to
field, the
COM port is specified. Your modem should be listed
under
Modem
.
5
To verify that the modem is set up properly:
Click the port to which your modem is connected.
Click
Properties
.
Click the
Diagnostics
tab.
Click
Query Modem
.
The Modem AMR Properties window appears.
6
Click the
General
tab.
The computer should indicate whether the modem is
working properly.
7
If the modem isn’t working properly, click
Troubleshooting
and follow the instructions.
8
Click
OK
to close the Properties window, then the Phone
and Modem Options windows.
9
Close the Control Panel.