Toshiba RV6**D Digital Series, User Manual

Page: 14 / 20

12
En
g
lis
h
Questions and Answers
Below are the answers to some of the most
common queries.
To check that you have the best colour:
a
With the external source playing, select Manual
Settings from the SETUP menu.
b
With
B
or
b
choose between Auto , PAL , SECAM ,
NTSC 4.43 or NTSC 3.58 .
Q
Why is there no sound or picture?
A
Check the television is not in standby mode. Check the
mains plug and all mains connections.
Q
There is a picture, but why is there little or no
colour?
A
When using an external source, for instance, a poor
quality video tape, if there is little or no colour,
improvements may sometimes be achieved. The
colour is factory set to
Auto to automatically display
the best colour system.
Q
Why doesn’t the video/DVD being played show on
screen?
A
Make sure the VCR or DVD player is connected to the
television, then select the correct input by pressing
o
.
Q
Why is there a good video picture but no sound?
A
Check all lead connections.
Q
Why is there a picture but no sound?
A
Check the volume has not been turned down or that
sound mute has not been selected.
Q
Why is the VCR/DVD picture in black and white?
A
Check that the correct input has been chosen, S-
VIDEO or AV .
Q
What else can cause a poor picture?
A
Interference or a weak signal. Try a different television
station.
Manual Fine Tuning may help.
Q
Why doesn’t the remote control work?
A
Check the batteries aren’t dead or inserted incorrectly.
Q
Why is there a message permanently on the screen?
A
Remove it by pressing .
Q
Why is there incorrect or no sound when in DTV
mode?
A
Press
s
to ensure the hard of hearing option has
not been selected.
Q
What can be done if the PIN number has been
forgotten?
A
Use the Master PIN code of 1276, then change to a
number of your choice. Ensure that no-one else can
use the Master PIN by removing the Owner’s Manual.
Q
Why when digital subtitles have been selected are
they not showing on screen?
A
Subtitles are not currently being transmitted by the
broadcaster.
Q
Why is there no digital text service?
A
The digital programme being viewed is not
broadcasting digital text. Try another digital
programme.
Q
Why are there problems with analogue text?
A
Good performance of text depends on a good strong
broadcast signal. This normally requires a roof or loft
aerial. If the text is unreadable or garbled, check the
aerial. Go to the
main index page of the text service
and look for the User Guide . This will explain the basic
operation of text in some detail.
Q
Why are the four coloured text numbers visible but
no text?
A
Text has been selected whilst viewing an external
source i.e. DVD or VCR. No text will appear on screen
or a box may appear stating no information is
available. Select a broadcasting channel and press
k
to access.
VX1A00129900_RV635D_QSUG.book Page 12 Wednesday, February 18, 2009 5:22 PM