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2.9 Display Troubleshooting

2 Troubleshooting Procedures

QOSMIO F20 Maintenance Manual (960-526)

[CONFIDENTIAL]

2-49

Procedure 4

Replacement Check

The FL lamp, FL inverter, LCD module, system board, VG board (external GPU model) and
LCD/FL cable are connected to display circuits. Any of these components may be damaged.
Refer to Chapter 4,

Replacement Procedures,

for instructions on how to disassemble the

computer and then perform the following checks:

If the FL lamp does not light, perform Check 1.

If characters or graphics on the internal display are not displa yed clearly, perform
Check 4.

If some screen functions do not work properly, perform Check 4.

If the FL lamp remains lit when the display is closed, perform Check 5.

Check 1

Replace the FL lamp with a new one following the instructions in Chapter 4,

Replacement Procedures

and test the display again. If the problem still exists,

perform Check 2.

Check 2

The LCD/FL cable may be defective or damaged. Replace the LCD/FL cable with
a new one following the instructions in Chapter 4,

Replacement Procedure

and test

the display again. If the problem still exists, perform Check 3.

Check 3

The FL inverter may be defective or damaged. Replace the FL inverter board with
a new one following the instructions in Chapter 4,

Replacement Procedure

and test

the display again. If the problem still exists, perform Check 4.

Check 4

The LCD module may be defective or damaged. Replace the LCD module with a
new one following the instructions in Chapter 4,

Replacement Procedure

and test

the display again. If the problem still exists, perform Check 6 (When the PC is an
external GPU model, perform Check 5).

Check 5

The VG board may be defective or damaged. Replace it with a new one following
the instructions in Chapter 4,

Replacement Procedure

. If the problem still exists,

perform Check 6.

Check 6

The system board may be defective or damaged. Replace it with a new one
following the instructions in Chapter 4,

Replacement Procedure

.

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Summary of Contents for QOSMIO F20 Series

Page 1: ... CONFIDENTIAL 1 Toshiba Personal Computer QOSMIO F20 Maintenance Manual TOSHIBA CORPORATION File Number 960 526 ...

Page 2: ...rk of International Business Machines Corporation Intel Intel SpeedStep Pentium Celeron and Centrino are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries regions Windows and Microsoft are registered trademarks of Microsoft Corporation Photo CD is a trademark of Eastman Kodak Sonic RecordNow and Sonic PrimeTime are registered trad...

Page 3: ...ates the existence of a hazard that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba require...

Page 4: ...e and resolve FRU problems Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs Appendices The appendices describe the following Handling the LCD module Board layout Pin assignment Keyboard scan character codes Key layout Wiring diagrams BIOS Rewrite procedur...

Page 5: ...ears on the keyboard is printed in boldface type Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input T...

Page 6: ...shooting Procedures 2 1 Troubleshooting 2 1 2 2 Troubleshooting Flowchart 2 2 2 3 Power Supply Troubleshooting 2 6 2 4 System Board Troubleshooting 2 16 2 5 USB FDD Troubleshooting 2 37 2 6 2 5 HDD Troubleshooting 2 40 2 7 Keyboard Troubleshooting 2 45 2 8 Touch Pad Troubleshooting 2 46 2 9 Display Troubleshooting 2 47 2 10 Optical Drive Troubleshooting 2 50 2 11 Modem Troubleshooting 2 51 2 12 LA...

Page 7: ...d Disk Test 3 26 3 14 Real Timer Test 3 29 3 15 NDP Test 3 31 3 16 Expansion Test 3 32 3 17 CD ROM DVD ROM Test 3 34 3 18 Error Code and Error Status Names 3 35 3 19 Hard Disk Test Detail Status 3 38 3 20 Only One Test 3 40 3 21 Head Cleaning 3 46 3 22 Log Utilities 3 47 3 23 Running Test 3 49 3 24 Floppy Disk Drive Utilities 3 50 3 25 System Configuration 3 55 3 26 Wireless LAN Test Program Intel...

Page 8: ... 8 Display assembly 4 23 4 9 Wireless LAN card 4 31 4 10 RTC battery 4 32 4 11 UA board 4 33 4 12 Optical drive 4 35 4 13 Fan 4 37 4 14 System board 4 38 4 15 TV tuner module 4 42 4 16 GPU heat sink VG board 4 44 4 17 CPU heat sink CPU 4 46 4 18 USB board Speaker 4 49 4 19 Touch pad Volume knob 4 53 4 20 LCD unit FL inverter 4 56 4 21 Wireless LAN antenna 4 63 4 22 Hinge 4 64 4 23 Battery lock Bat...

Page 9: ... the LCD Module A 1 Appendix B Board Layout B 1 Appendix C Pin Assignment C 1 Appendix D Keyboard Scan Character Codes D 1 Appendix E Key Layout E 1 Appendix F Wiring Diagrams F 1 Appendix G BIOS Rewite procedures G 1 Appendix H EC KBC Rewrite procedures H 1 Appendix I Reliability I 1 ...

Page 10: ...x CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 ...

Page 11: ... CONFIDENTIAL Chapter 1 Hardware Overview ...

Page 12: ...1 Hardware Overview 1 ii CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 1 Hardware Overview ...

Page 13: ...d Disk Drive 1 11 1 4 Optical Drive 1 16 1 4 1 DVD ROM CD R RW drive 1 16 1 4 2 DVD super multi drive double layer 1 20 1 5 Keyboard 1 24 1 6 TFT Color Display 1 25 1 6 1 LCD Module 1 25 1 6 2 FL Inverter Board 1 26 1 7 Power Supply 1 27 1 8 Batteries 1 29 1 8 1 Main Battery 1 29 1 8 2 Battery Charging Control 1 30 1 8 3 RTC battery 1 31 1 9 AC Adapter 1 32 ...

Page 14: ...inch HDD specifications 1 13 Table 1 3 DVD ROM CD R RW drive outline dimensions 1 16 Table 1 4 DVD ROM CD R RW specifications 1 17 Table 1 5 DVD Super Multi drive double layer outline dimensions 1 20 Table 1 6 DVD Super Multi drive double layer specifications 1 21 Table 1 7 LCD module specifications 1 25 Table 1 8 FL inverter board specifications 1 26 Table 1 9 Power supply output rating 1 27 Tabl...

Page 15: ... or 910GML North Bridge for internal GPU model North Bridge for external GPU model is Intel 915PM Intel ICH6 M South Bridge and Texas Instruments PCI7411 Card Controller Memory Two DDR2 533 SO DIMM slots Memory modules can be installed to provide a maximum of 2GB 2048MB Memory modules are available in 256MB 512MB and 1 024MB sizes VGA VGA is incorporated in Intel 915GM or 910GML North Bridge The V...

Page 16: ...o watch or record TV programs on the PC According to the government regulation it is not permitted to bring this PAL SECAM TV tuner into Korea Remote controller A remote controller for watching TV is supplied Keyboard An easy to use 85 US 86 UK key keyboard provides a numeric keypad overlay for fast numeric data entry or for cursor and page control The keyboard also includes two keys that have spe...

Page 17: ...tor Supports ToPIC 100 3 3V CardBus Bridge Media slot One SD card Memory stick PRO xDPicture card Multi media card slot Data can be read and written by inserting each media to the slot Sound system This model has an external monaural microphone jack stereo headphone jack and internal stereo speakers Wireless LAN A wireless LAN is equipped on the mini PCI slot LAN Modem Jacks for LAN RJ45 and Modem...

Page 18: ...are Overview 1 1 Features 1 4 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 Figure 1 1 shows the front of the computer and Figure 1 2 shows the system units configuration Figure 1 1 Front of the computer ...

Page 19: ...1 1 Features 1 Hardware Overview QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL 1 5 Figure 1 2 System units configuration ...

Page 20: ...1 Hardware Overview 1 2 System Block Diagram 1 6 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 1 2 System Block Diagram Figure 1 3 shows the system block diagram Figure 1 3 System block diagram ...

Page 21: ...rocessor Number 770 L1 cache 64KB 32KB Code 32KB Data L2 cache 2MB Bus 533MHz Core voltage 1 308 to 0 748V Intel Celeron M Celeron M 1 40GHz Processor Number 360 1 50GHz Processor Number 370 L1 cache 64KB 32KB Code 32KB Data L2 cache 1MB Bus 400MHz Core voltage 1 356 to 1 200V Memory Two memory slots are provided Expansion up to 2GB 2 048MB is available Memory DDR2 SDRAM DDR533 memory 1 8 volt ope...

Page 22: ...C BGA Package North Bridge Intel 915PM GMCH M External GPU model Intel Pentium M IntelCeleron M Processor System Bus support System memory interface DDR333 DDR2 400 DDR2 533 support 2GB max PCI Express Graphic interface DMI Direct Media Interface 1 257 ball 37 5mm x 40 0mm FC BGA Package South Bridge Intel ICH6 DMI Direct Media Interface PCI Express 2 Interface 4ports PCI Bus Rev2 3 Interface 7 PC...

Page 23: ...o AMP Matsushita made AN12941A VF 1 Mini PCI card slot Two mini PCI card slots are equipped A wireless LAN module and a TV tuner module are installed on each slot Wireless LAN module Intel made Calexco 802 11b g or 802 11a b g or Askey made Atheros 802 11b g x 1 2 4GHz DSSS wireless LAN card is equipped in the mini PCI card slot Conformity with IEEE 802 11b g or IEEE 802 11a b g Transfer speed is ...

Page 24: ...Foxconn made MRT60MB893 01 x 1 Supported by MDC Uses secondary AC97 line Data and FAX transmission is available Supports ITU TV 90 The transfer speed of data receiving is 56kbps of data sending is 33 6kbps and of FAX is 14 4kbps Actual speed depends on the quality of the line used Connected to telephone line through RJ11 Modem jack ...

Page 25: ...d 1 2 list the dimensions and specifications Figure 1 4 2 5 inch HDD Table 1 1 2 5 inch HDD dimensions 1 2 Standard value Parameter TOSHIBA HDD2190BZK01 TOSHIBA HDD2189BZK01 TOSHIBA HDD2188BZK01 TOSHIBA HDD2A02BZK01 Width mm 69 85 Height mm 9 5 Depth mm 100 Outline dimensions Weight g 95 99 MAX Standard value Parameter TOSHIBA HDD2193VZK01 TOSHIBA HDD2194VZK01 TOSHIBA HDD2191VZK01 TOSHIBA HDD2D08B...

Page 26: ...GST G8BC0001N410 HITACHI GST G8BC0001N610 HITACHI GST G8BC0001N810 HITACHI GST G8BC0001NA10 Width mm 69 85 0 25 Height mm 9 5 0 2 Depth mm 100 2 0 25 Outline dimensions Weight g 95 102 Standard value Parameter FUJITSU G8BC0001X410 FUJITSU G8BC0001X610 FUJITSU G8BC0001X810 FUJITSU G8BC0001XA10 Width mm 70 Height mm 9 5 Depth mm 100 0 Outline dimensions Weight g 96 MAX 100 MAX Standard value Paramet...

Page 27: ...torage density Kbpi 735 759 Track density Ktpi 88 1 110 to 120 Average random seek time read ms 12 Average random seek time write ms 12 Motor startup time ms 4 Specification Parameter TOSHIBA HDD2193VZK01 TOSHIBA HDD2194VZK01 TOSHIBA HDD2191VZK01 TOSHIBA HDD2D08BZK01 Storage size formatted 40GB 60GB 80GB 100GB Speed RPM 5 400 Data transfer speed Mbits s 233 446 258 394 154 3 298 0 230 6 445 9 Inte...

Page 28: ... mode Storage density Kbpi 702 717 Track density Ktpi 96 96 6 Average random seek time read ms 12 Average random seek time write ms 14 Motor startup time ms 3 0 3 5 Specification Parameter HITACHI GST G8BC0001N410 HITACHI GST G8BC0001N610 HITACHI GST G8BC0001N810 HITACHI GST G8BC0001NA10 Storage size formatted 40GB 60GB 80GB 100GB Speed RPM 5 400 Data transfer speed Mbits s 493 Interface transfer ...

Page 29: ...ransfer rate MB s 100 Ultra DMA mode5 Storage density Kbpi Track density Ktpi Average random seek time read ms 12 Average random seek time write ms Motor startup time ms 3 5 typ Specification Parameter SEAGATE G8BC00021410 SEAGATE G8BC00021610 SEAGATE G8BC00021810 SEAGATE G8BC00021A10 Storage size formatted 40GB 60GB 80GB 100GB Speed RPM 5 400 Data transfer speed Mbits s 386 Interface transfer rat...

Page 30: ...drive that writes CD R at maximum 24 speed and CD RW at maximum 24 speed and reads DVD ROM at maximum 8 speed and CD ROM at maximum 24 speed The DVD ROM CD R RW drive is shown in Figure 1 5 The dimensions and specifications of the DVD ROM CD R RW are described in Table 1 3 and Table 1 4 Figure 1 5 DVD ROM CD R RW drive Table 1 3 DVD ROM CD R RW drive outline dimensions Parameter Standard value Mak...

Page 31: ... High Speed CD RW MAX 10X CLV Ultra Speed CD RW MAX 24X CAV Data transfer speed ATAPI interface PIO mode 16 6 MB s PIO MODE4 supported DMA mode 16 6 MB s Multi word MODE2 supported Ultra DMA mode 33 3 MB s Ultra DMA MODE2 supported CD ROM 130 Typ Access time ms DVD ROM 180 Typ Buffer memory 2MB CD CD CD ROM 12cm 8cm CD R CD RW CD DA CD ROM XA Photo CD CD Extra CD CD text Supported disk format DVD ...

Page 32: ...W 4X CLV High Speed CD RW 10X CLV MAX Ultra speed CD RW 24X CLV Data transfer speed ATAPI interface PIO mode16 7 MB s PIO MODE0 to 4 supported DMA mode 16 7 MB s Multi word MODE0 to 2 supported Ultra DMA mode 33 3 MB s CD ROM 90 Random Access time ms DVD ROM 110 Random Buffer memory 2MB CD CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Form 2 Multi session Photo CD CD I Video CD Enhanced CD CD TE...

Page 33: ...X CLV Max Ultra speed CD RW 24X P CAV Data transfer speed ATAPI interface PIO mode 16 7 MB s PIO MODE4 supported DMA mode 16 7 MB s Multi word MODE2 supported Ultra DMA mode 33 3 MB s Ultra DMA MODE2 supported CD ROM 160 Max Random Access time ms DVD ROM 190 Max Dual Random Buffer memory 2MB CD CD DA CD ROM Mode1 2 CD ROM XA Mode2 Form1 2 CD I FMV Mode2 Form1 2 Ready Bridge CD Extra CD Plus Video ...

Page 34: ...up to 16 speed DVD R and DVD R at maximum 8 speed DVD RW and DVD RW at maximum 4 speed DVD RAM at maximum 5 speed and DVD R double layer at maximum 2 4 speed The DVD Super Multi drive is shown in Figure 1 6 The dimensions and specifications of the DVD Super Multi drive are described in Table 1 5 Table 1 6 Figure 1 6 DVD Super Multi drive double layer Table 1 5 DVD Super Multi drive double layer ou...

Page 35: ...CD RW MAX 10X CLV DVD R MAX 8x ZCLV DVD RW MAX 4x ZCLV DVD R MAX 8x ZCLV DVD R DL MAX 2 4x CLV DVD RW MAX 4x ZCLV DVD RAM 3 5x MAX ZCLV 4 7GB Data transfer speed ATAPI interface PIO mode 16 6 MB s PIO MODE4 supported DMA mode 16 6 MB s Multi ward MODE2 supported Ultra DMA mode 33 3 MB s Ultra DMA MODE2 supported CD ROM 150 Random Access time ms DVD ROM 180 Random Buffer memory 2MB CD CD DA CD ROM ...

Page 36: ... DL 2 4x CLV DVD RW MAX 4X ZCLV DVD RAM 3X ZCLV Data transfer speed ATAPI interface PIO mode 16 6 MB s PIO MODE0 to 4 supported DMA mode 16 6 MB s Multi ward MODE0 to 2 supported Ultra DMA mode 33 3 MB s Ultra DMA MODE0 to 2 supported CD ROM 130 Random Access time ms DVD ROM 130 Random Buffer memory 2MB CD CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 Form 2 Multi session Photo CD CD I Video CD Enha...

Page 37: ... PIO MODE4 supported DMA mode 16 6 MB s Multi ward MODE2 supported Ultra DMA mode 33 3 MB s Ultra DMA MODE2 supported CD ROM 150 Random Access time ms DVD ROM 160 Random Buffer memory 2MB CD CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video CD Multi session CD Photo CD CD EXTRA CD R CD RW Portfolio Supported disk format DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 1...

Page 38: ...board A keyboard which consists of 85 US 86 UK keys is mounted on the system unit The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller Figure 1 7 is a view of the keyboard Figure 1 7 Keyboard See Appendix E for details of the keyboard layout ...

Page 39: ...can display a maximum of 262 144 colors with 1 280 x 800 resolution Figure 1 8 shows a view of the LCD module and Table 1 7 lists the specifications Figure 1 8 LCD module Table 1 7 LCD module specifications Specifications Two lamps Item Samsung G33C0002A110 Number of Dots 1 280 W x 800 H Dot spacing mm 0 25875 H x 0 25875 V Display range mm 331 2 H x 207 0 V Specifications One lamp Item Samsung G3...

Page 40: ...es a high frequency current to illuminate the LCD module FL Table 1 8 lists the FL inverter board specifications Table 1 8 FL inverter board specifications Specifications Item G71C00011110 One lamp G71C00011221 One lamp G71C0004F410 Two lamps Voltage V 5 DC Input Power W 7 18 Output Voltage V 750 rms 900 rms Current f 70KHz mA 6 rms 7 rms x 2 output ...

Page 41: ...ls the transmission of the status signal of the main battery Table 1 9 lists the power supply output rating Table 1 9 Power supply output rating 1 2 Power supplied Yes No Name Voltage V Power OFF Suspend mode Power OFF Boot mode No Battery Use PPV 1 308 0 748 No No No CPU PTV 1 05 No No No CPU MCH GMCH ICH6 M 1R5 P1V 1 5 No No No CPU MCH GMCH ICH6 M WW Tuner ExpressCard 1R8 B1V 1 8 Yes No No MCH G...

Page 42: ... ICH6 M EC KBC P5V 5 No No No CRT ICH6 M FL inverter HDD ODD KB PAD Mini PCI TUNER P5V 5 No No No WW Tuner SND P5V 5 No No No AMP AN12941 A4R7 P4V 4 7 No No No AD1981B Amp AN12941 Mic Amp Line In Line Out E5V 5 Yes Yes No No PC Card Power USB Power USB0PS E5V 5 Yes Yes No No USB USB1PS E5V 5 Yes Yes No No USB M5V 5 Yes Yes No Temperature reset IC LEDs MCV 5 Yes Yes No PSC R3V 2 0 3 5 Yes Yes Yes I...

Page 43: ...attery specifications Battery Name Battery Element Output Voltage Capacity G71C0005H210 G71C0005H110 4 400 mAh G71C0003W210 Option Main battery G71C0003W110 Option Lithium ion 10 8V 8 800 mAh Real time clock RTC battery P71035009115 Nickel hydrogen 2 4V 15 mAh 1 8 1 Main Battery The main battery is the primary power supply for the computer when the AC adapter is not connected In Stand by mode the ...

Page 44: ... required for charges of main battery Condition Charging Time 4 400mAh About 4 0 to 11 5 hours or longer Normal charge 8 800mAh About 9 0 to 21 5 hours or longer 4 400mAh About 3 0 hours Quick charge 8 800mAh About 4 5 hours Charge is stopped in the following cases 1 The main battery is fully charged 2 The main battery is removed 3 Main battery or AC adapter voltage is abnormal 4 Charging current ...

Page 45: ...s the power supply to maintain the date time and other system information in memory Table 1 13 lists the Time required for charges of RTC batteryand data preservation time Table 1 13 Time required for charges of RTC battery Condition Time Power ON Lights Power LED More than 8 hours Data preservation time Full charged About a month ...

Page 46: ...pter specifications Table 1 14 AC adapter specifications Parameter Specification G71C00043210 G71C00049210 G71C00024410 Power 75W Peak 90W 90W Peak 105W Input voltage AC 100 to 240V Input frequency 47Hz 63Hz 50Hz 60Hz Input current 1 5A or less 100V 1 125A or less 240V 1 3A or less Output voltage DC 15V Output current 0A 5A At constant voltage mode 5A 6A At surge load mode 6 0A ...

Page 47: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures ...

Page 48: ...2 Troubleshooting Procedures 2 ii CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 2 ...

Page 49: ... Replacement Check 2 36 2 5 USB FDD Troubleshooting 2 37 Procedure 1 FDD Head Cleaning Check 2 37 Procedure 2 Diagnostic Test Program Execution Check 2 38 Procedure 3 Connector Check and Replacement Check 2 39 2 6 2 5 HDD Troubleshooting 2 40 Procedure 1 Partition Check 2 40 Procedure 2 Message Check 2 41 Procedure 3 Format Check 2 42 Procedure 4 Diagnostic Test Program Execution Check 2 43 Proced...

Page 50: ...oting 2 51 Procedure 1 Diagnostic Test Program Execution Check 2 51 Procedure 2 Connector Check and Replacement Check 2 51 2 12 LAN Troubleshooting 2 52 Procedure 1 Diagnostic Test Program Execution Check 2 52 Procedure 2 Connector Check and Replacement Check 2 52 2 13 Wireless LAN Troubleshooting 2 53 Procedure 1 Transmitting Receiving Check 2 53 Procedure 2 Antennas Connection Check 2 54 Procedu...

Page 51: ... for debug port test 2 19 Tables Table 2 1 Battery icon 2 6 Table 2 2 DC IN icon 2 7 Table 2 3 Error code 2 9 Table 2 4 Debug port Boot mode error status 2 20 Table 2 5 Debug port Suspend mode error status 2 29 Table 2 6 Debug port Resume mode error status 2 32 Table 2 7 FDD error code and status 2 38 Table 2 8 2 5 Hard disk drive error code and status 2 43 ...

Page 52: ...2 Troubleshooting Procedures 2 vi CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 ...

Page 53: ... are described in Chapter 3 Detailed replacement procedures are described in Chapter 4 NOTE After replacing with a new system board write the computer information to the new system board according to the section 3 3 Setting of the hardware configuration The following tools are necessary in addition to tools described in Chapter 3 for implementing the Diagnostics procedures 1 Phillips screwdrivers ...

Page 54: ...ocedures to execute Before going through the flowchart steps verify the following Ask the user if a password is registered and if it is ask him or her to enter the password Verify with the customer that Toshiba Windows XP Home Edition or Windows XP Media Center Edition is installed on the hard disk Non Windows operating systems can cause the computer to malfunction Make sure all optional equipment...

Page 55: ...2 2 Troubleshooting Flowchart 2 Troubleshooting Procedures QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL 2 3 Figure 2 1 Troubleshooting flowchart 1 2 ...

Page 56: ...2 Troubleshooting Procedures 2 2 Troubleshooting Flowchart 2 4 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 Figure 2 1 Troubleshooting flowchart 2 2 ...

Page 57: ...Section 2 6 4 If an error is detected on the test for keyboard in ONLY ONE test program perform the Keyboard Troubleshooting Procedures in Section 2 7 5 If an error is detected on the test for touch pad in ONLY ONE test program perform the Touch pad Troubleshooting Procedures in Section 2 8 6 If an error is detected on the display test perform the Display Troubleshooting Procedures in Section 2 9 ...

Page 58: ...e 1 Power Status Check The following icons indicate the power supply status Battery icon DC IN icon The power supply controller displays the power supply status with the Battery iconand the DC IN icon as listed in the tables below Table 2 1 Battery icon Battery icon Power supply status Lights orange Battery is charged and the external DC is input It has no relation with ON OFF of the system power ...

Page 59: ...e It shows an error code When the iconis blinking perform the following procedure 1 Remove the battery pack and AC adapter 2 Re attach the battery pack and AC adapter If the icon is still blinking after the operation above check the followings Check 1 If the DC IN icon blinks orange go to Procedure 2 Check 2 If the DC IN icon does not light go to Procedure 3 Check 3 If the battery icon does not li...

Page 60: ... blink pattern indicates an error as shown below Start Off for 2 seconds Error code 8 bit 1 On for one second 0 On for half second Interval between data bits Off for half second The error code begins with the least significant digit Example Error code 11h Error codes are given in hexadecimal format Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and compare it to the t...

Page 61: ...utput 6 h A C3V output 7 h PPV output 8 h PTV output 9 h E5V output A h 1R5 P1V output B h PTV VG1R8 P1V output C h PTV PGV output D h PTV output E h 1R8 B1V output F h DC power AC adapter Error code Meaning 10h AC Adapter output voltage is over 16 5V 11h Common Dock output voltage is over 16 5V 12h Current from the DC power supply is over 8 0A 13h Current from the DC power supply is over 0 5A whe...

Page 62: ...econd battery charge current is over 3 9A when AC adapter is not connected 34h Abnormal current has been sensed 35h Second battery charge current is over 0 3A S3V output Error code Meaning 40h S3V voltage is 2 81V or less when the computer is powered on off 45h S3V voltage is 2 81V or less when the computer is booting up CV support A C3V output Error code Meaning 50h A C3V voltage is over 3 96V wh...

Page 63: ...56V or less when the computer is powered on 72h PPV voltage is 0 56V or less when the computer is booting up 73h PPV voltage is 0 56V or more when the computer is powered off PTV output Error code Meaning 80h PTV voltage is over 1 26 when the computer is powered on off 81h PTV voltage is 0 68V or less when the computer is powered on 82h PTV voltage is 0 68V or less when the computer is booting up ...

Page 64: ...on B2h PTV VG1R8 P1V voltage is 0 68V or less when the computer is booting up B3h PTV VG1R8 P1V voltage is 0 68V or more when the computer is powered off PTV PGV output Error code Meaning C0h PTV PGV voltage is over 1 62V when the computer is powered on off C1h PTV PGV voltage is 0 68V or less when the computer is powered on C2h PTV PGV voltage is 0 68V or less when the computer is booting up C3h ...

Page 65: ...ooting up E3h 1R8 B1V voltage is 1 53V or more when the computer is powered off E4h 1R8 B1V voltage is 1 53V or less while the computer is suspended Check 2 In the case of error code 10h or 12h Make sure the AC adapter and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet If the cables are connected correctly go to the following step Connect a new AC adapter and AC power ...

Page 66: ... and wall outlet If these cables are connected correctly go to Check 2 Check 2 Make sure the DC IN cable is firmly plugged to the connector CN8800 on the system board If the cable is connected correctly go to Check 3 Check 3 Replace the AC adapter and the AC power cord with new ones If the DC IN icon does not light go to Procedure 5 If the battery icon does not light go to Check 4 Check 4 Make sur...

Page 67: ...d the AC adapter Ifthe battery pack is still not charged go to Check 4 Check 4 The battery s temperature is too high or low Return the temperature to normal operating condition If the battery pack is still not charged go to Check 5 Check 5 Replace the battery pack with a new one If the battery pack is still not charged go to Procedure 5 Procedure 5 Replacement Check The power is supplied to the sy...

Page 68: ...leshooting This section describes how to determine if the system board is defective Start with Procedure 1 and continue with the other procedures as instructed The procedures described in this section are Procedure 1 Message Check Procedure 2 Debug Port Check Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement Check ...

Page 69: ... screen press F1 as the message instructs These errors occur when the system configuration preserved in the RTC memory CMOS type memory is not the same as the actual configuration or when the data is lost If you press F1 as the message instructs the SETUP screen appears to set the system configuration If error message b appears often when the power is turned on replace the RTC battery If any other...

Page 70: ...ps or an error message appears If one of the following error messages 1 through 17 22 or 23 is displayed go to Procedure 4 If error message 18 is displayed go to the Keyboard Troubleshooting Procedures in Section 2 7 If error message 19 20 or 21 is displayed go to the 2 5 HDD Troubleshooting Procedures in Section 2 6 1 PIT ERROR 2 MEMORY REFRESH ERROR 3 TIMER CH 2 OUT ERROR 4 CMOS CHECKSUM ERROR 5...

Page 71: ... For disassembling to connect the test cable refer to Chapter 4 2 Connect the debug port test cable and RS 232C cross cable to the test board 3 Connect the RS 232C cross cable to the PC that displays the results 4 Boot the computer in MS DOS mode 5 Execute GETDPORT COM in the text menu in CPU REAL mode Insert the FD for starting D port into FDD and input FD starting drive dport The D port status i...

Page 72: ...ot block checksum skipped when returned to S3 Halts when error occurs F000h CHECK SUM CHECK Checksum other than boot block skip when returned to S3 F001h EC KBC rewrite check If rewrite is requested go to BIOS rewrite process Transition of process to System BIOS IRT when returned to S3 Key input When a key is pressed check if it is Tilde key or Tab key F002h BIOS rewrite request check If Checksum ...

Page 73: ...cycle 2s on 1s off 1s When BIOS ROM is abnormal Blinks orange cycle 2s on 1s off 1s Key input Prohibition of USB BEEP Waiting for key input FDC reset Setting parameters for 2HD 1 44MB Reading of first sector If it is the data of 1 44MB 2HD the media type is definite Setting of parameters for 2DD 720KB Retrieval of CHGBIOSA EXE from the root directory Calculation of directory start head and sector ...

Page 74: ...of PIT channel 1 Setting the refresh interval to 30 s Checking DRAM type and size at cold boot When unsupported memory connected beeps and halts When DRAM size 0 halts F101h Testing the stack area of SM RAM When it can not be used halts Configuring cache memory Permission of L1 L2 cache memory Checking the access of a CMOS Only in Cold Boot When error detected halts Examining the battery level of ...

Page 75: ...Fh to PCI prohibition of DRAM To resume error process Sets resume error request F103h Copying ROM RAM of system BIOS Halts when error occurred SMRAM initialization WakeUp factor check SMRAM base rewriting and CPU state map saving for BIOS F104h Permission of SMI based on ASMI F105h Initialization of devices which need initialization before PCI bus initialization PIT test at Cold boot only and init...

Page 76: ...ng of CPU clock to high F105h Graphics Aperture Size setting except when VGA_BUS 0 Saving memory configuration to buffer Reading of EC version Update of flash ROM type F106h Judging of destination Japan or except Japan based on DMI data CMOS default setting check Sets default setting if bad battery or bad checksum ROM CMOS is detected ACPI table initialization for execution of option ROM AC 97 con...

Page 77: ...Setting of setup items F108h H W setting based on resource Task generation for waiting PnP resource making completion PnP H W initialization PC card slot initialization Making of work for automatic configuration F109H PCI automatic configuration Acquisition of PCI IRQ Configuration Saving of VGA configuration result Task generation for waiting PCI_CONFIGURATION completion Initialization of H W nee...

Page 78: ...etion VGA BIOS initialization Waiting for Display access completion F110h Calling VGA BIOS F111h F112h DISP_LOGO Displaying logo F113h SYS_MEM_CHECK boot mode Check of convention memory F114h EXT_MEM_CHECK boot mode Check of exception in the protected mode Check of exception in the protected mode DPORT F116h when error occurs F115h INIT_SYS_MEM reboot mode Initialization of conventional memory F11...

Page 79: ...ving restoring Setting of font address for resume password Setting of repeat parameter for USB KB Final check of key input during IRT Storing of T_SHADOW_RAM_SIZE Update of system resource before boot Rewriting of memory map data of INT15h E820h function Waiting for AC Link initialization completion Renewal of table for DMI Copying ACPI table to top of extension memory F11Eh PRE_BOOT_SETUP Waiting...

Page 80: ...tion Notifies the DVI connection status to VGA BIOS Setting of battery save mode Setting of date Waiting for Bluetooth initialization completion Update of DMI Wakeup factor Update of SM BIOS structure table PCI device configuration space close Cache control Process for CPU Make the CPU clock to be set by SETUP Waiting of motor off completion of disabled HDD Final decision of USB FDD drive informat...

Page 81: ... SMIs permits I O trap EHCI and external SMI Starts dividing to transmit periodically extension command every 25 seconds not to generate time out of power off Clears resume power off status Storing and initializing of special PCI configuration register Prohibits clock control Judging of suspend process for boot or for resume F131h Branch to resume mode DPORT F132h or boot mode DPORT F133h F132h Po...

Page 82: ...em status command port Storing of PCMCIA card Storing of RTC Storing of HW unique to system Calculation of check sum conventional memory F134h F137h Processing of VGA off boot mode Suspending of HDD boot mode Transition to S5 of Bluetooth boot mode F138h Processing for boot resume suspend for PnP Stores PnP resource information into Flash ROM Processing for boot resume suspend for password Stores ...

Page 83: ...nsion command for power off F13Ch Measure for USB over current Calculation of check sum of PnP RAM area Not work in suspending for boot Acquires how to turn the power off Resets by EC when required Makes not to send Eject Power Off command when turn the power off by the date check of alarm power on Prohibition of all SMIs Initializing of special register in suspending Calculates the check sum of S...

Page 84: ...l of timer interruption to 55ms Initializing of PIT channel 2 Sets the sound generator frequency to 664Hz Measuring CPU clock Check of parameter block A Permission of SMI other than auto off function Control of excess of rated input power Control of battery discharging current 1CmA Control of excess of rated current of AC adapter Dividing of process for measuring of IRT time Setting to clock gener...

Page 85: ...ermission prohibition for built in LAN Check of the checksum of conventional memory Resume error DPORT F174H Initializing of PCI devices F123h Check of WakeUp factors after initializing PCI bus Waiting for initializing of devices which have to be initialized before setting HW by PnP resource Processing of RESUME for PnP Waiting for the completion of VGA power down control because the VGA configura...

Page 86: ...RESUME F129h Recovery of each device 3 Recovery of DMAC register PnP Resume processing Motor off of disabled HDD F12Ah Waiting for completion of KBC initializing not in ACPI mode Waiting for completion of USB initializing Recovery of USB register Recovery of CPU register Resetting NDP interruption Recovery of system status command and port Notifies the device change status to the upper program Wak...

Page 87: ...ip set defective Waiting for the completion of recovery of VGA register Recovery of PIT register Recovery of PCI configuration register Recovery of PIC MASK Executing of driver for RESUME Checks if the power off switch is pressed or not during resume processing Suspends if pressed F12Bh Executes HOTKEY F1process when booting in instant security F12Ch Not in ACPI mode Clears key buffer F12Dh In ACP...

Page 88: ...to perform these tests 1 System test 2 Memory test 3 Keyboard test 4 Display test 5 Floppy Disk test 6 Hard Disk test 7 Real Timer test 8 NDP test 9 Expansion test 10 CD ROM DVD ROM test 11 Wireless LAN test 12 LAN Modem Bluetooth IEEE1394 test 13 Sound test 14 Only one test If an error is detected during these tests go to Procedure 4 Procedure 4 Replacement Check The system board may be damaged D...

Page 89: ...gnostic Test Program Execution Check Procedure 3 Connector Check and Replacement Check Procedure 1 FDD Head Cleaning Check FDD head cleaning is one option available in the Diagnostic Program Insert the Diagnostics Disk into the USB floppy disk drive connected to the computer turn on the computer and run the test And then clean the FDD heads using the cleaning kit If the FDD still does not function...

Page 90: ...re listed in Table 2 7 If any other errors occur while executing the FDD diagnostics test go to Check 1 Table 2 7 FDD error code and status Code Status 01h Bad command 02h Address mark not found 03h Write protected 04h Record not found 06h Media replaced 08h DMA overrun error 09h DMA boundary error 10h CRC error 20h FDC error 40h Seek error 60h FDD not drive 80h Time out error Not ready EEh Write ...

Page 91: ...erted There is no damage on the cable If any of the connections are loose reconnect firmly and repeat Procedure 2 If any of connectors is broken replace it with new one and repeat Procedure 2 If there is still an error go to Check 2 Check 2 The USB FDD may be defective or damaged Replace it with a new one If the USB FDD is still not functioning properly perform Check 3 Check 3 The USB board may be...

Page 92: ...rocedure 1 Partition Check Insert the Toshiba MS DOS system disk and start the computer Performthe following checks Check 1 Type C and press Enter If you cannot change to drive C go to Check 2 If you can change to drive C go to Procedure 2 Check 2 Type FDISK and press Enter Choose Display Partition Information from the FDISK menu If drive C is listed in the Display Partition Information go to Chec...

Page 93: ... this message will disappear Check 2 If either of the following messages appears go to Check 3 If the following messages do not appear perform Check 4 Insert system disk in drive Press any key when ready or Non System disk or disk error Replace and press any key when ready Check 3 Using the SYS command of the MS DOS transfer the system to the 2 5 HDD If the system is not transferred go to Procedur...

Page 94: ...For the format by the test program refer to the Chapter 3 Check 1 Format the 2 5 HDD using MS DOS FORMAT command Type as FORMAT C S U If the 2 5 HDD can not be formatted perform Check 2 Check 2 Using the MS DOS FDISK command set the 2 5 HDD partition If the partition is not set go to Check 3 If it is set format the 2 5 HDD using MS DOS FORMAT command Check 3 Using the Diagnostic Disk format the 2 ...

Page 95: ...es and statuses are described in Table 2 8 If an error code is not displayed but the problem still exists go to Procedure 5 Table 2 8 2 5 Hard disk drive error code and status Code Status 05 HDD HDC NOT RESET ERROR 07 HDD DRIVE NOT INITIALIZE 09 HDD DMA BOUNDARY ERROR 0B HDD BAD TRACK ERROR BB HDD UNDEFINED ERROR 08 HDD OVERRUN ERROR DRQ ON 01 HDD BAD COMMAND ERROR 02 HDD ADDRESS MARK NOT FOUND 04...

Page 96: ...nd perform the following checks to check the connecting portion Check 1 Make sure the HDD and system board are firmly connected If their connection is loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 2 Check 2 The 2 5 HDD may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures and check the operation If the problem...

Page 97: ...test program If an error occurs go to Procedure 2 If an error does not occur the keyboard is functioning properly Procedure 2 Connector Check and Replacement Check The keyboard may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure the keyboard cable is securely connected to the sy...

Page 98: ...pad keyboard is functioning properly Procedure 2 Connector Check and Replacement Check The touch pad or touch pad flexible cable may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure the touch pad flexible cable is firmly connected to the touch pad and the system board If the conn...

Page 99: ...ure 1 External Monitor Check Connect an external monitor to the computer s external monitor port and then boot the computer The computer automatically detects the external monitor If the external monitor works correctly the internal LCD may be damaged Go to Procedure 3 If the same problem as the internal monitor appears on the external monitor the system board may be damaged Go to Procedure 2 Proc...

Page 100: ...le The FL inverter board is also connected to the system board by an LCD FL cable And the FL is connected to the FL inverter board by the HV cable The connectors may be disconnected from the system board VG board or FL inverter or they may be damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures If the connection is loose reconnect firmly and restart th...

Page 101: ...ts perform Check 2 Check 2 The LCD FL cable may be defective or damaged Replace the LCD FL cable with a new one following the instructions in Chapter 4 Replacement Procedure and test the display again If the problem still exists perform Check 3 Check 3 The FL inverter may be defective or damaged Replace the FL inverter board with a new one following the instructions in Chapter 4 Replacement Proced...

Page 102: ...stics for more information on how to perform the test program If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check and Replacement Check The optical drive may be disconnected from the system board or faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure the optical drive and the system board are f...

Page 103: ... Check An MDC Modem Daughter Card is used as the modem for this computer The MDC is connected to the system board If the modem malfunctions these connections or boards may be bad or the MDC might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure the following connections are firmly connected If any connector is disconne...

Page 104: ...tor Check and Replacement Check The LAN jack RJ45 jack is mounted on the system board If the LAN malfunctions the LAN cable LAN harness or system board might be faulty Disassemble the computer following the steps described in Chapter 4 Check 1 Make sure the LAN cable is firmly connected to the LAN jack If the connection is good but there is still an error perform Check 2 Check 2 The LAN cable may ...

Page 105: ...ng Check Procedure 2 Antennas Connection Check Procedure 3 Replacement Check Procedure 1 Transmitting Receiving Check Before starting the test make sure the wireless communication switch is set in the ON position Check 1 Execute Wireless LAN test program to check the transmitting receiving function of the wireless LAN You will need a second computer that can communicate by the wireless LAN Perform...

Page 106: ... communication switch is On If the switch is Off turn it On If there is still an error perform Check 2 Check 2 Make sure the wireless LAN card is firmly connected to the CN2200 on the system board If the wireless LAN card is disconnected connect it firmly and perform Procedure 1 If the problem still occurs perform Check 3 Check 3 Make sure that the wireless LAN antenna cables black and white are f...

Page 107: ...k the followings Check 1 The wireless LAN card may be defective or damaged Replace the wireless LAN card with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 2 Check 2 The wireless LAN antennas may be defective or damaged Replace them with new ones following the instructions in Chapter 4 Replacement Procedures If the problem still ...

Page 108: ...ement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Sound Test in the Sound Test Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check The connection of the sound system is shown in the following figure As the connection may be defective disa...

Page 109: ... one following the steps in Chapter 4 Replacement Procedures If the problem still occurs perform Check 4 Check 2 The external microphone may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the problem still occurs perform Check 4 Check 3 The speaker may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the ...

Page 110: ... loose reconnect it firmly If there is still an error perform Check 2 Check 2 The TV antenna coaxial cable may be faulty Replace it with a new one If the problem still occurs perform Check 3 Check 3 The TV tuner module may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the problem still occurs perform Check 4 Check 4 The UA board may be faulty Replac...

Page 111: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...

Page 112: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 ...

Page 113: ... 3 Heatrun test program 3 7 3 3 Setting of the hardware configuration 3 8 3 4 Heatrun Test 3 11 3 5 Subtest Names 3 12 3 6 System Test 3 14 3 7 Memory Test 3 16 3 8 Keyboard Test 3 17 3 9 Display Test 3 18 3 10 Floppy Disk Test 3 21 3 11 Printer Test 3 23 3 12 Async Test 3 25 3 13 Hard Disk Test 3 26 3 14 Real Timer Test 3 29 3 15 NDP Test 3 31 3 16 Expansion Test 3 32 3 17 CD ROM DVD ROM Test 3 3...

Page 114: ... 50 3 24 2 Operations 3 51 3 25 System Configuration 3 55 3 25 1 Function Description 3 55 3 25 2 Operations 3 56 3 26 Wireless LAN Test Program Intel made b g 3 57 3 27 Wireless LAN Test Program Intel made a b g 3 61 3 28 Wireless LAN Test Program Askey made 3 66 3 29 LAN Modem Bluetooth IEEE1394 Test Program 3 70 3 29 1 LAN test 3 70 3 29 2 Modem test 3 73 3 29 3 Bluetooth test 3 74 3 29 4 IEEE1...

Page 115: ...3 Tests and Diagnostics QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL 3 v 3 31 1 Function Description 3 91 3 31 2 Accessing the SETUP Program 3 92 ...

Page 116: ...2 Table 3 2 Error codes and error status names 3 35 Table 3 3 HDC status register contents 3 38 Table 3 4 HDC Error status contents 3 39 Table 3 5 Error message 3 76 Table 3 6 Error code for Bluetooth test BD_ADDR 3 77 Table 3 7 Error code for Bluetooth test BD_ADDR of the DUT 3 81 Table 3 8 Common error code 3 83 ...

Page 117: ...3 Tests and Diagnostics QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL 3 vii ...

Page 118: ...ays the current information of the computer It is also included in one of Diagnostic Disks The heatrun test is automatic test program which executes the some tests successively NOTE Before starting the diagnostics be sure to follow these steps 1 Check all cables are connected firmly 2 Exit any application and close Windows 3 Check if All Devices is selected in the Device Config in SETUP menu 3 1 1...

Page 119: ... tests A USB test module USB test A USB cable USB test An external CRT monitor Expansion test A CD test media TOSHIBA CD ROM TEST DISK or ABEX TEST CD ROM Sound test A DVD test media DVD ROM TEST DISK TSD 1 Sound test A music CD Sound test A store bought CD RW media CD ROM DVD ROM test A microphone Sound test Headphones Sound test A cleaning kit to clean the floppy disk drive heads Head Cleaning A...

Page 120: ...llowing programs Initial configuration DMI information save DMI information recovery System configuration display E2PROM test MAC GUID DMI You will need the following equipment to perform some of the programs The Diagnostics Disk Main T D 3 1 3 Heatrun test program The heatrun test starts automatically after the selection You will need the following equipment to perform this program The Diagnostic...

Page 121: ... T D Enter a choice 1 To start the Diagnostics menu T D press 1 and Enter To start the H W initial information setting tool press 2 and Enter To start the Heatrun test press 3 and Enter NOTE After replacing with a new system board write the computer information to the new system board according to the section 3 3 Setting of the hardware configuration 3 2 1 Diagnostics menu T D To execute this prog...

Page 122: ...IAGNOSTICS version X XX c copyright TOSHIBA Corp 20XX DIAGNOSTIC TEST MENU 1 SYSTEM TEST 2 MEMORY TEST 3 KEYBOARD TEST 4 DISPLAY TEST 5 FLOPPY DISK TEST 6 PRINTER TEST It is not supported 7 ASYNC TEST It is not supported 8 HARD DISK TEST 9 REAL TIMER TEST 10 NDP TEST 11 EXPANSION TEST 12 CD ROM DVD ROM TEST 88 ERROR RETRY COUNT SET FDD HDD 99 EXIT TO DIAGNOSTICS MENU Functions 1 through 12 are the...

Page 123: ...read 99 Exit to DIAGNOSTIC TEST MENU NOTE The menu displayed by your computer may be slightly different from the one shown above Select the desired subtest number from the subtest menu and press Enter The following message will appear TEST LOOP YES or NO ERROR STOP YES or NO Use the right and left arrow keys to move the cursor to the desired option Selecting YES of TEST LOOP increases the pass cou...

Page 124: ...found When an error occurred the error status is displayed and one error is added to the error counter Table 3 1 in section 3 5 describes the function of each test on the subtest menu Table 3 2 in section 3 18 describes the error codes and error status for each error Details of tests in DIAGNOSTIC TEST MENU are described on and after section 3 6 As for other service programs refer to section 3 20 ...

Page 125: ...Executing the Diagnostic Test 3 8 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 3 2 3 Heatrun test program Heatrun test starts executing the same subtests as RUNNING TEST For more details on this test refer to the section 3 4 ...

Page 126: ...ting of the micro code Setting of the EHSS Inputting and writing of DMI information When the DMI information is displayed the following messages appear in order Input each information If you do not replace the PCB the DMI information should not be changed 1 Enter Model Name is displayed Input the computer s model name and press Enter e g Satellite 2 Enter Version Number is displayed Input the comp...

Page 127: ...k the contents and press Enter Subtest 03 DMI information save This is one of tools to copy the DMI information to a new system board after replacing This subtest saves all the DMI data in a floppy disk Subtest 04 DMI information recovery This is one of tools to copy the DMI information to a new system board after replacing This subtest writes all the DMI data in the floppy disk into the new syste...

Page 128: ...btest displays the information of the system configuration When the following message appears confirm the contents and press Enter Press Enter key For more details on the system configuration information refer to 3 25 System configuration Subtest 09 E2PROM test MAC GUID DMI It checks automatically whether the MAC address GUID of IEEE1394 and DMI information are written ...

Page 129: ... 23 Running Test are executed successively For more details on the procedure and test content refer to Running Test When the heatrun test ends following message appears in the display HEATRUN TEST END Press any key to continue Press any key to return to the startup menu NOTE The test result Errorlog txt is stored in the floppy disk The result is displayed in the same format as Log Utilities For mo...

Page 130: ...Fan ON OFF Geyserville Quick charge DMI read 2 MEMORY 01 02 03 04 05 Conventional memory Protected Mode Protected Mode cache off Cache memory on off Stress 3 KEYBOARD 01 Pressed key code display 4 DISPLAY 01 02 03 04 05 06 07 VRAM read write for VGA Gradation for VGA Gradation for LCD Gradation Mode test for VGA All dot on off for LCD H pattern display LCD Brightness 5 FLOPPY DISK 01 02 03 04 05 S...

Page 131: ... to point receive Wrap around board 8 HARD DISK 01 02 03 04 05 06 07 08 09 Sequential read Address uniqueness Random address data Cross talk peak shift Partial Read Write specified address Read specified address Sequential write W R C specified address 9 REAL TIMER 01 02 03 Real time Backup memory Real time carry 10 NDP 01 NDP test 11 EXPANSION 01 02 PCMCIA wrap around Not supported RGB monitor ID...

Page 132: ... Fan number select 1 FAN 1 CPU 2 FAN 2 GPU 0 FAN 1 2 To check the CPU fan press 1 and Enter To check the GPU fan press 2 and Enter To check both CPU fan and VGA fan press 0 and Enter The following message will appear Fan test execute now CPU xxxxRpm GPU xxxxRpm Test Fan Revolution 0000RPM start Make sure the specified fan does not rotate and the message of fan revolution for it is 0000Rpm Then pre...

Page 133: ...d Subtest 04 Quick charge This subtest checks the status for the quick charge Subtest 05 DMI read This subtest displays the information in the Flash ROM in the following format DMI Data Display Ver X XX Model Name XXXXXXXXXXX Version Number XXXXXXXXXXXX Serial Number XXXXXXXX Model Number XXXXXX XXXXX PCN BND Number XXXXXXXXXXXX XXX____ UUID Number XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press Enter to E...

Page 134: ...le This subtest writes constant data and address data from 1MB to maximum MB and reads the new data and compares the result with the original data Subtest 03 Protected Mode Cache off This subtest executes the same test as the subtest 02 with the cache off Subtest 04 Cache memory on off To test the cache memory a pass through write read comparison of 5Ah data is run repeatedly to the test area 7000...

Page 135: ...test 01 Pressed key code display When a key is pressed the scan code character code and key top name are displayed on the screen in the format shown below The Ins Lock Caps Lock Num Lock Scroll Lock Alt Ctrl Left Shift and Right Shift keys are displayed in reverse screen mode when pressed The scan codes character codes and key top names are shown in Appendix D KEYBOARD TEST IN PROGRESS 302000 Scan...

Page 136: ...e data is read and compared to the original data Subtest 02 Gradation for VGA This subtest displays four colors red green blue and white from left to right across the screen from black to maximum brightness The display below appears on the screen when this subtest is executed To exit this subtest and return to the DISPLAY TEST menu press Enter Subtest 03 Gradation for LCD This subtest displays ban...

Page 137: ...6M Mode 114 800 600 64K Mode 115 800 600 16M Mode 117 1024 768 64K Mode 118 1024 768 16M The display below appears on the screen when this subtest is executed Display example Mode 12 To exit this subtest and return to the DISPLAY TEST menu press Enter after displaying the Mode 118 Subtest 05 All dot on off for LCD This subtest displays an all white screen then an all black screen The display chang...

Page 138: ...HHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest...

Page 139: ... on the screen 1 The following message will appear Select the media mode and start track to be tested and press Enter Test start track Enter 0 dd 00 79 2 The Floppy Disk test contains five subtests that test the FDD The floppy disk test menu will appear after you select FDD test parameters FLOPPY DISK XXXXXXX XXX DIAGNOSTIC TEST VX XX Ctrl Break test end Ctrl C key stop SUB TEST XX PASS COUNT XXXX...

Page 140: ...t 04 only Track No Head No Subtest 01 Sequential read This subtest performs a Cyclic Redundancy Check CRC that continuously reads all the tracks track 0 to 39 0 to 79 on a floppy disk Subtest 02 Sequential read write This subtest continuously writes data pattern B5ADADh to all the tracks track 0 to 39 0 to 79 on a floppy disk The data is then read and compared to the original data Subtest 03 Rando...

Page 141: ...rinter port wraparound connector must be connected The following message will appear after selecting the subtest 01 to 03 of the printer test channel 1 XXXXh channel 2 XXXXh channel 3 XXXXh Select the channel number 1 3 The printer I O port address is specified by the XXXXh number The computer supports three printer channels Select the printer channel number and press Enter to execute the selected...

Page 142: ...Emphasized print Double strike print All characters print This subtest prints the various print types shown below Subtest 03 Wrap around NOTE To execute this subtest a printer wraparound connector must be connected to the computer s printer port This subtest checks the output and bi directional modes of the data control and status lines through the parallel port wraparound connector 34M741986G01 B...

Page 143: ...7Eh Subtest 01 FIR SIR Point to point send NOTE To execute subtests 01 and 02 each computer must have access to the other computer s infrared port This subtest sends 20h through 7Eh data to the receive side then receives the sent data and compares it to the original data through the FIR SIR port Subtest 02 FIR SIR Point to point receive This subtest is used with subtest 01 described above This sub...

Page 144: ...2 03 04 06 08 or 09 is executed These subtests should not be executed except when absolutely necessary If you execute these subtests prepare other hard disk drive and use it for the tests 1 The following message appears for the error dump operation when a data compare error is detected Select 1 or 2 Data compare error dump 1 no 2 yes 2 The following message appears for whether or not the HDD statu...

Page 145: ... The first digit of the STATUS indicates the drive being tested and the last two digits indicate the error status code as explained in the table 3 2 of the section 3 18 Subtest 01 Sequential read This subtest is a sequential reading of all the tracks on the HDD starting at track 0 When all the tracks on the HDD have been read the test starts at the maximum track and reads the tracks on the HDD seq...

Page 146: ...der 2DB6DB 6 cylinder D24974 7 cylinder Subtest 05 Partial Read This subtest reads 1GB data which is in minimum middle and maximum address of the HDD area Subtest 06 Write specified address This subtest writes specified data to a specified cylinder and head on the HDD Subtest 07 Read specified address This subtest reads data which has been written to a specified cylinder and head on the HDD Subtes...

Page 147: ...nt time XX XX XX Enter new date PRESS ENTER KEY TO EXIT TEST 2 If the current date is not correct input the correct date at the Enter new date prompt and press Enter 3 The date is updated and the following messages will appear Current date XX XX XXXX Current time XX XX XX Enter new time PRESS ENTER KEY TO EXIT TEST 4 If the current time is not correct input the correct time in 24 hour format To en...

Page 148: ...3 Tests and Diagnostics 3 14 Real Timer Test 3 30 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 Then the subtest reads and compares this data with the original data ...

Page 149: ...nt date and time are erased This subtest checks the real time clock increments Make sure the date and time are displayed in the following format Current date 12 31 1999 Current time 23 59 58 The real time increments are automatically executed and the following is displayed Current date 01 01 2000 Current time 00 00 00 PRESS Enter KEY TO EXIT TEST To exit the test press Enter ...

Page 150: ...intenance Manual 960 526 3 15 NDP Test To execute the NDP test select 10 from the DIAGNOSTICS TEST MENU press Enter and follow the directions on the screen Subtest 01 NDP This test checks the following functions of NDP Control word Status word Bus Addition Multiplication ...

Page 151: ...connector is required This subtest checks the following signal line of the PC card slot Address line REG CE 1 CE 2 line Data line Speaker line Wait line BSY BVD1 line This subtest is executed in the following order Sub Address Good Bad Contents 01 00001 00001 nn nn xx xx Address line REG CE 1 CE 2 nn A0 90 80 00 02 00002 ww rr Data line ww write data rr read data 03 00003 Speaker line 04 00004 40 ...

Page 152: ...monitor with monitor ID function is required Connect the external monitor to the PC for the test of ID acquisition The judgment of acquisition is based on the panel data In simultaneous display mode or internal display mode in which the panel data is acquired this subtest will fail Therefore make sure only the external display is selected when executing this subtest ...

Page 153: ...or ABEX TEST CD ROM TCDR 702 and DVD ROM TEST DISK TSD 1 For the subtest 04 use a CD RW on the market Subtest 01 Sequential read This subtest is a sequential reading of one block units 2K bytes of all the logical addresses Subtest 02 Read specified address This subtest reads one block data from a specified address Subtest 03 Random address data This subtest reads one block data and multi block dat...

Page 154: ...C ADAPT ROM SENSING ERROR 1st Batt ROM SENSING ERROR 2nd Batt ROM THORMISTOR ERROR 1 ROM THORMISTOR ERROR 2 ROM THORMISTOR ERROR 3 Memory 01 02 DD RAM PARITY ERROR RAM PROTECTED MODE NO CHANGE RAM CACHE MEMORY ERROR Keyboard FE FD F0 F1 F2 F3 F4 F5 F6 F7 F8 F9 FA EF ED USB GET DESCR ERROR FIRST USB SET ADDRESS ERROR HUB GET DESCR ERROR Top 8B HUB GET DESCR ERROR Whole HUB SET CONFIGURATION ERROR H...

Page 155: ... PRT TIME OUT PRT FAULT PRT SELECT LINE PRT OUT OF PAPER PRT POWER OFF PRT BUSY LINE ASYNC 01 02 04 08 10 20 40 80 88 05 06 RS232C DTR ON TIME OUT RS232C CTS ON TIME OUT RS232C RX READY TIME OUT RS232C TX FULL TIME OUT RS232C PARITY ERROR RS232C FRAMING ERROR RS232C OVERRUN ERROR RS232C LINE STATUS ERROR RS232C MODEM STATUS ERROR SIR TIME OUT ERROR FIR TIME OUT ERROR HDD 05 07 09 0B BB 08 01 02 04...

Page 156: ...PROCESSOR NDP CONTROL WORD ERROR NDP STATUS WORD ERROR NDP BUS ERROR NDP ADDITION ERROR NDP MULTIPLAY ERROR EXPANSION C1 C3 C4 C5 C6 C7 C8 CB CC CE CF ADDRESS LINE ERROR CE 1 LINE ERROR CE 2 LINE ERROR DATA LINE ERROR WAIT LINE ERROR BSY LINE ERROR BVD1 LINE ERROR ZV Port ERROR NO PCMCIA CARD TYPE ERROR ZV_CONT ERROR CD ROM DVD ROM 01 02 03 04 05 06 09 11 20 40 80 90 B0 BAD COMMAND ILLEGAL LENGTH ...

Page 157: ...ond byte displays the HDC error status The contents of the HDC status register and HDC error status are listed in Tables 3 3 and 3 4 Table 3 3 HDC status register contents Bit Name Description 7 BSY Busy 0 HDC is ready 1 HDC is busy 6 DRY Drive ready 0 Hard disk drive is not ready to accept any command 1 Hard disk drive is ready 5 DWF Drive write fault 0 DWF error is not detected 1 Write fault con...

Page 158: ...etected 6 UNC Uncorrectable 0 There is no uncorrectable data error 1 Uncorrectable data error has been detected 5 Not used 4 IDN Identification 0 Not used 1 There is no ID field in the requested sector 3 Not used 2 ABT Abort 0 Not used 1 Illegal command error or command abort 1 TK0 Track 0 0 The hard disk found track 0 during a recalibrate command 1 The hard disk could not find track 0 during a re...

Page 159: ...20 2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter The following menu appears in the display Only One Test Menu XXXXXXXXX 1 Pressed Key Display 2 Touch Pad 3 GP Button 4 Kill Switch 5 USB 6 Remocon Remote control Audio 7 LED 9 Common Test Press test number 1 9 Select the subtest number you want to test and press Enter To return to the DIAGNOSTIC TEST menu select 9 and press Ent...

Page 160: ...y as shown below When any key is pressed the corresponding key on the screen changes to the key character that was pressed Holding a key down enables the auto repeat function which causes the key s display character to blink Press Del Enter to end the test Press Key Display IF TEST OK Press Dell Enter key NOTE The picture displayed on your computer may be slightly different from the figure shown a...

Page 161: ...splays the response from the touch pad and touch pad switch When moving your finger on the touch pad towards the upper left the POINTING display changes according to the following illustration If a touch pad switch is pressed the BUTTONS displays appear on the right side one by one The parameters appear above the BUTTONS 1 or 2 corresponding to the pressed touch pad switch highlights To end this s...

Page 162: ...ide Refer to the following picture Press the front operation panel button 0 and then the following message will appear in the display Press Function button OK As the same way press the specified front operation panel button and carry on the front operation panel button test If wrong key is pressed following message will appear in the display Press Function button NG Functionkeys XXXX Press any key...

Page 163: ...he display KILL SWITCH OFF After Sliding the switch to OFF position the screen returns to the ONLY ONE TEST menu automatically Subtest 05 USB NOTE When executing this subtest USB test module and USB cable must be connected This subtest checks if USB ports work properly The following menu appears in the display USB Port Select XXXXXXXXX 0 Port 0 1 Port 1 2 Port 2 9 EXIT Press test number 0 2 9 Conn...

Page 164: ...operly The following message appears in the display in order Follow the instructions in the display to execute the test HDD Access LED test Confirm the LED of HDD status blinks properly Press any key and following message appears in the display Caps Num Overlay BT W LAN LED test 1 Press Caps Lock key Caps on off 2 Press Fn F10 key Arrow on off 3 Press Fn F11 key Num on off 4 Slide BT W LAN switch ...

Page 165: ...Tests and Diagnostics QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL 3 47 Check if the each LED lights in the same color shown in the display Message switches Green Orange Press Enter to return to the ONLY ONE TEST menu ...

Page 166: ...form this program 3 21 2 Operations 1 Selecting test 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages DIAGNOSTICS FLOPPY DISK HEAD CLEANING VX XX Mount cleaning disk s on drive s Press any key when ready 2 Remove the Diagnostics Disk from the FDD then insert the cleaning disk and press Enter 3 When the cleaning start message appears the FDD head cleaning has begun 4 Th...

Page 167: ...sults in RAM This function can store data on a floppy disk or output the data to a printer or the display The error information is displayed in the following order 1 Error count CNT 2 Test name Subtest number TS No 3 Pass count PASS 4 Error status STS 5 FDD HDD or memory address ADDR 6 Write data WD 7 Read data RD 8 HDC status HSTS 9 Error status name ERROR STATUS NAME If the power switch is turne...

Page 168: ...ation displayed on the screen can be manipulated by the following number keys The 1 key scrolls the display to the next page The 2 key scrolls the display to the previous page The 3 key returns to the Diagnostic Menu The 4 key erases all error log information in RAM The 5 key outputs the error log information to a printer The 6 key reads the log information from a floppy disk The 7 key writes the ...

Page 169: ...f floppy disk drives connected to the computer for the FDD test 3 23 2 Operations 1 Select 6 from the Diagnostic Menu and press Enter the following messages for selectable tests will appear in the display in order FDD write read test Y N Printer wrap around test Y N Serial wrap around test Y N CD ROM DVD ROM test Y N 2 To execute the test press Y and Enter To cancel the test press N and Enter If y...

Page 170: ...the Toshiba MS DOS FORMAT command This program can format a floppy disk in the following formats a 2DD Double sided double density double track 96 135 TPI MFM mode 512 bytes 9 sectors track b 2HD Double sided high density double track 96 135 TPI MFM mode 512 bytes 18 sectors track 2 COPY This program copies data from a source floppy disk to a target floppy disk 3 DUMP This program displays the con...

Page 171: ...following message Type select 0 2DD 3 2HD c Select a drive type and press Enter A message similar to the one below will be displayed Warning Disk data will be destroyed Insert work disk into drive A Press any key when ready d Remove the Diagnostics Disk from the FDD insert the work disk and press any key The following message will be displayed when the FDD format is executed FDD TYPE TRACK XXX FDD...

Page 172: ...has started FDD TYPE TRACK XXX FDD TYPE HEAD X FDD TYPE SECTOR XX Copy start track head XXX X d The following message will appear Insert target disk into drive A Press any key when ready e Remove the source disk from the FDD then insert a formatted work disk and press any key The following message will appear and start copying to the target disk track head XXX X f When the amount of data is too la...

Page 173: ...g message will appear Select a media mode 2HD media mode 1 1 20MB 2 1 44MB 3 1 23MB e The following message will appear Insert source disk into drive A Press any key when ready f Insert a source disk and press any key and the following message will appear Max address Track XXXX Head XX Sector XX Track number g Set the track number head number and sector number you want to dump The system will acce...

Page 174: ...inish the dump select 3 Press number key 1 up 2 down 3 end l The following message will appear Selecting 2 returns to the FDD UTILITIES MENU Another dump 1 Yes 2 No 5 HDD ID READ program Selecting HDD ID displays the following HDD ID configuration HDD ID Read VX XX Drive 1 Model No XXXXXXX Press Enter key Press Enter to return to the FDD UTILITIES MENU ...

Page 175: ...guration information for the computer 1 Processor Type Code L2 cache 2 Chip set VRAM 3 BIOS ROM version 1st ID 2nd ID 4 Boot ROM version 5 EC total version 6 PS Microprocessor version 7 SVP parameter version Panel Manufacture code Product code 8 Micro code revision Processor number 9 Total Memory Size Conventional memory 10 Battery code 11 HWSC 12 FSB Voltage 13 The number of printer ports 14 The ...

Page 176: ...XX PS Micon Version VX XX SVP Par Version VX XX Panel XXXXXXXXX Manu XXXX Prod XXXX Micro code Revision VX XX Processor XXXh Total Memory Size XXXXXXMB Conventional Memory XXXKB Battery Code XXXXXXXXXXXX HWSC XXXXXXX FSB XXXXXMHz Voltage XEh X Printer Adapter LPT1 XXXX LPT2 XXXX LPT3 XXXX X ASYNC Adapter COM1 XXXX COM2 XXXX COM3 XXXX X Math CO Processor X Floppy Disk Drive s Track XX Head XX Secto...

Page 177: ... while pressing U The following menu appears in the display Intel Calexico 11b g Card Maintenance test Menu 1 SKU check of Module 2 MAC Address Check 3 Antenna Check communication test of 11b mode 4 Communication test of 11g mode 5 All the tests of Calexico 11b g Card SKU MAC Check 11b g communication test SELECT TEST No 1 5 To execute the subtest input the subtest number and press Enter Subtest01...

Page 178: ...his subtest displays the MAC address When selecting this subtest following message will appear in the display MAC CHECK MAC XXXXXXXXXXXX MAC Address Check OK Press any key to return to the test menu If a defective is found during the test following message will appear in the display MAC CHECK ERROR MAC all 0 MAC XXXXXXXXXXXX MAC Address Check NG Press any key to return to the test menu When a defe...

Page 179: ...machine Connect the responder machine to the access points for 802 11b and 802 11g with a cross cable and turn on the access points Insert the floppy disk containing the wireless LAN test program into the FDD of the responder machine and turn on the responder machine This subtest checks the connection and communication of wireless LAN antenna of Calexico 802 11b mode After finishing the test OK me...

Page 180: ... test NG message will appear in the display Press any key and following message will appear in the display 11g Communication Test NG Press any key to return to the test menu When a defective is detected in the test following typical cause is considered Bad connection of wireless LAN card Bad connection of wireless LAN antenna cable Main Bad environment for wireless LAN communication Interference o...

Page 181: ...sk Drive Turn on the power while pressing U The following menu appears in the display Intel Calexico2 11a g Maintenance T D Menu 1 SKU check of Module 2 MAC Address Check 3 Antenna Check communication test of 11b mode 4 Communication test of 11a mode 5 Communication test of 11g mode 6 All the tests of Calexico 11a b g Card SKU MAC Check 11a b g communication test SELECT TEST No 1 6 To execute the ...

Page 182: ...ted in the test following typical cause is considered Bad connection of wireless LAN card Using a wrong wireless LAN card Using unspecified card Defective wireless LAN card Check the connection and execute the subtest again Subtest02 MAC Address Check This subtest displays the MAC address When selecting this subtest following message will appear in the display MAC CHECK MAC XXXXXXXXXXXX MAC Addres...

Page 183: ...ation switch ON before executing wireless LAN communication test The wireless communication LED lights orange Release the write protection of floppy disk for the test Turn on the responder machine before selecting subtest 03 06 Setting the responder machine Connect the responder machine to the access points for 802 11a 802 11b and 802 11g with a cross cable and turn on the access points Insert the...

Page 184: ...st again Subtest04 Communication test of 11a mode This subtest checks the communication of wireless LAN antenna of Calexico 802 11a mode After finishing the test OK message will appear in the display Press any key to return to the test menu When a defective is found during the test NG message will appear in the display Press any key and following message will appear in the display 11a Communicatio...

Page 185: ...3 27 Wireless LAN Test Program Intel made a b g 3 Tests and Diagnostics QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL 3 65 Check the connection and condition and execute the subtest again ...

Page 186: ...mode For more details on procedure and contents of this subtest refer to Subtest04 Communication test of 11a mode Subtest06 All the tests of Calexico 11a b g Card This subtest checks SKU information MAC address of Calexico 802 11a b g card antenna connection and communication test of Calexico 802 11b card and communication test of Calexico 802 11a and Calexico 802 11g The test stops at when a defe...

Page 187: ...N communication test The wireless communication LED lights orange Release the write protection of floppy disk for the test Setting the responder machine To execute subtest 03 07 responder machine with wireless LAN communication function Atheros made is required To set the responder machine follow the procedures below 1 Insert the test program disk to the FDD of responder machine and turn on the po...

Page 188: ...ts of MB43g Module SKU MAC Check 11b g communication test 7 All the tests of MB44ag Module SKU MAC Check 11a b g communication test SELECT TEST No 1 7 Subtest01 SKU check of Module This subtest displays SKU informationon the wireless LAN card installed When selecting this subtest following message will appear in the display Confirm if the right information on the wireless LAN card is described Mod...

Page 189: ...3 28 Wireless LAN Test Program Askey made 3 Tests and Diagnostics QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL 3 69 Check the connection and execute the subtest again ...

Page 190: ...appearance of MAC address data Check the connection and execute the subtest again Subtest03 Communication test of 11a mode MB44ag This subtest checks the connection and communication of wireless LAN antenna of Atheros 802 11a mode Check the number of packets throughput and RSSI and compare them with the standard After finishing the test OK message will appear in the display Press any key to return...

Page 191: ...ntents refer to subtest 03 Subtest05 Communication test of 11g mode MB44ag MB43g This subtest checks the connection and communication of wireless LAN antenna of Atheros 802 11g mode For more details on the contents refer to subtest 03 Subtest06 All the tests of MB43g Module This subtest checks SKU information MAC address connection and communication of wireless LAN antenna of Atheros 802 11b mode ...

Page 192: ...on the power The following message will appear Microsoft Windows XX Startup Menu 1 LAN 2 Modem 3 Bluetooth 4 IEEE1394 Enter a choice Press the number you want to test and press Enter NOTE It is impossible to go back to startup menu once you choose the test Therefore LAN Modem Bluetooth IEEE1394 test can not be executed successively 3 29 1 LAN test To execute LAN test press 1 and Enter The followin...

Page 193: ...in the chip The following message will appear LAN transmit receive test COMPLETED Repeat count 00000 Error count 00000 LOOPBACK TEST 100Mbps Auto negotiation TxRx Test Destination Address xxxxxxxxxxxx Source Address xxxxxxxxxxxx 100Base TX Full Duplex TRANSMIT RECEIVE NOTE The menu displayed on your computer may be slightly different from the one shown above If a defective is found NG message will...

Page 194: ...ration of mini PCI I F by the loopback test in the chip Select 2 to execute and press Enter The following message will appear Testing adaptor hit ESC to abort External Loopback Test PASSED Testing completed Loopback Test Complete 1000Base Auto negotiation TxRx Test CE Test Complete NOTE The menu displayed on your computer may be slightly different from the one shown above If a defective is found N...

Page 195: ...execute Modem test press 2 and Enter Following message will appear Modem loopback test ICHx MDC Test Program with Modem Sound Line Test Version X X Scorpio Modem Initialize OK Digital Loopback Test OK RJ11 Connector Check LED Operator s Check NOTE The menu displayed on your computer may be slightly different from the one shown above RJ11 Connection Check LED Operator s Check LED test will be execu...

Page 196: ...etooth as a reference machine to perform this test Insert a floppy disk containing the test program into the target machine and turn on the target machine The following Bluetooth test menu will appear Bluetooth sub system test program 1 BD_ADDR check 3 Communications test DUT mode T Communications test TEST mode Press test number 1 3 T Press 1 or 3 key to perform the corresponding subtest To quit ...

Page 197: ...ress Enter The following message will appear Bluetooth Subsystem T D for PCSE BD_ADDR VerX XX Copyright C by TOSHIBA Co Initializing When the machine has passed the test it displays BD_ADDR If BD_ADDR has no problem the following message is displayed Bluetooth Subsystem T D for PCSE BD_ADDR VerX XX Copyright C by TOSHIBA Co My BD_ADDR XXXXXXXXXXXX h PPPPPP A SSSSS SSSSS P P A A S S S S P P A A S S...

Page 198: ...d Bluetooth Subsystem T D for PCSE BD_ADDR VerX XX Copyright C by TOSHIBA Co My BD_ADDR XXXXXXXXXXXX h FFFFFF A III L F A A I L F A A I L FFFFFF A A I L F AAAAAAA I L F A A I L F A A III LLLLLLL Table 3 5 Error message Message Contents Invalid BD_ADDR all 00 0x000000000000 Invalid BD_ADDR all FF 0xFFFFFFFFFFFF Invalid BD_ADDR bit0 1 bit40 1b Invalid BD_ADDR bit1 1 bit41 1b Invalid BD_ADDR define i...

Page 199: ...ACL Connection already exists 0x0c Command Disallowed 0x0d Host Rejected due to limited resources 0x0e Host Rejected due to security reasons 0x0f Host Rejected due to remote device is only a personal device 0x10 Host Timeout 0x11 Unsupported Feature or Parameter Value 0x12 Invalid HCI Command Parameters 0x13 Other End Terminated Connection Used Ended Connection 0x14 Other End Terminated Connection...

Page 200: ...st 0x2e Not Exist 0x2f Not Exist See the Specification of the Bluetooth System in detail Subtest03 Communications test DUT mode Subtest T Communications test TEST mode This subtest checks the Bluetooth communication functions Set the responder machine to DUT mode and tester machine to TEST mode Insert a floppy disk containing the test program into the responder machine and turn on the power The Bl...

Page 201: ...ne and turn on the power When the Bluetooth test menu is displayed on the tester machine press T and Enter to select the subtest The following message will appear Bluetooth Subsystem T D for PCSE CS Air VerX XX Copyright C by TOSHIBA Co Tester ESC Finish Tester SPACE Start Is DUT ready Then press Space to start the Bluetooth communication test When the communication test has been completed without...

Page 202: ...E T E D D CCCC OOO M M P LLLLLLL EEEEEE T EEEEEEE DDDDD Testing is finished A _ If the DUT machine has any problem or S of the DUT machine is pressed before connection to tester machine the following message INCOMPLETE is displayed Bluetooth Subsystem T D for PCSE CS Air VerX XX Copyright C by TOSHIBA Co DUT BD_ADDR of the DUT XXXXXXXXXXXXX h III N N CCCC OOO M M PPPPPP L EEEEEE TTTTTTT EEEEEEE I ...

Page 203: ...CO Connections To A Device 0x0b ACL Connection already exists 0x0c Command Disallowed 0x0d Host Rejected due to limited resources 0x0e Host Rejected due to security reasons 0x0f Host Rejected due to remote device is only a personal device 0x10 Host Timeout 0x11 Unsupported Feature or Parameter Value 0x12 Invalid HCI Command Parameters 0x13 Other End Terminated Connection Used Ended Connection 0x14...

Page 204: ...rror code Meaning 0x20 Unsupported LMP Parameter Value 0x21 Role Change Not Allowed 0x22 LMP Response Timeout 0x23 LMP Error Transaction Collision 0x24 LMP PDU Not Allowed 0x25 Not Exist 0x26 Not Exist 0x27 Not Exist 0x28 Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist See the Specification of the Bluetooth System in detail ...

Page 205: ...s OFF 0x3a Module dose not exist 0x3b Module exists not error 0x3c Command Line is wrong 0x3d Side band access driver is not resident 0x3e Bluetooth driver for DOS is not resident 0x3f Get Status function of Side band access driver is not normal 0x40 No reply to inquiry 0x41 Device Descriptor can not be acquired USB I F is not normal 0x42 Sideband reset timeout occurs 0x43 Descriptor type is wrong...

Page 206: ...Press test number 1 3 To execute the TEST select the test number you want to execute and press Enter Subtest01 Transmit Receive test NOTE Before executing subtest 01 be sure to execute subtest 02 in the responder machine This program checks the data transporting between responder machine and tester machine and compare them with the original data through the IEEE1394 cable Subtest02 Responder set T...

Page 207: ...k drive and turn on the power The following message will appear WSS Sound blaster pro Diagnostics program 1 Sound Standard 2 Sound Legacy 3 CD Sound Standard 4 CD Sound Legacy It outputs at the speaker and lineout Press test number 1 4 Input the test number and press Enter 3 30 1 Sound Standard To execute the Sound Standard test press 1 and Enter The following menu will appear in the display ICH4 ...

Page 208: ...er When this subtest is selected the following message will appear Recording play test And the following message will appear DOS 4GW Protected Mode Run time Version X XX Copyright c Tenberry Software Inc XXXX After this message appears display stops briefly In this timing sound is recorded from internal microphone After the recording is completed the computer plays back the sound recorded after th...

Page 209: ... the data can be measured as a sine wave When the subtest is executed the sine wave is played while expanding sine wave from 16KB to 64KB The display returns to the Sound Standard test menu after the test ends Subtest03 Line IN recording play This subtest executes the same test as the subtest01 by recorded sound from the different port Line in port For more details on the subtest refer to the subt...

Page 210: ...test media CD DVD TEST IN PROGRESS XXXXXXXX xxxxxxx DIAGNOSTIC TEST VX XX Ctrl Break test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA XX READ DATA XX ADDRESS XXXXXX STATUS XXX 01 Japanese Narration 02 English Narration 03 Test Tone A 100Hz 20Hz 04 Test Tone B 400Hz 3KHz L R Drive 0 ATAPI status 00 Command XX Block address XXXXXXXX Block length XXXXXXXX Final Block...

Page 211: ...AUTION Before starting subtest03 be sure to set the sound at proper volume This subtest plays sine wave while changing its table from 100Hz to 20Hz The test returns to the CD Sound Standard menu after the test ends Subtest 04 Test Tone B This subtest plays sine wave while changing its table from 400Hz to 3KHz and also changing the channel from left speaker to right speaker The test returns to the ...

Page 212: ...dress XXXXXXXX Block length XXXXXXXX Final Block address XXXXXXXX Select the track number you want to test and press Enter twice The following message appears in the display and selected track is played Play start CD sound Press any key play stop After pressing any key the music stops and the display returns to the selection menu of the track number NOTE When the CD ROM test is executed All Device...

Page 213: ...e Mode b PCI Express link ASPM 4 Password 5 Boot Priority a Boot Priority b Network Boot Protocol 6 Display a Power On Display b LCD Display Stretch c TV Type 7 Others a Dynamic CPU Frequency Mode b Execute Disable Bit Capability c Auto Power On d Diagnostic Mode 8 Configuration 9 Drives I O a Built in HDD b CD ROM 10 PCI Bus 11 Peripheral a Internal Pointing Device 12 LEGACY EMULATION a USB KB Mo...

Page 214: ...SETUP 3 92 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 3 31 2 Accessing the SETUP Program While pressing ESC turn on the power Then press F1 The following display appears NOTE 1 This message appears only on the Pentium model ...

Page 215: ... item requires the system to reboot the following message is displayed Are you sure Y N The changes you made will cause the system to reboot 2 To make other changes press N Repeat the steps above 3 To accept the changes press Y NOTE You can press Esc to quit at any time without saving changes SETUP asks you to confirm that you do not want to save your changes When SETUP is displayed at the next ti...

Page 216: ...tomatically calculated by the computer You cannot change this value 2 System Date Time You can set the date and time To set the date and time press Space bar or Back Space To switch System Date and System Time press or System Date Sets date System Time Sets time 3 Battery a Battery Save Mode This option is used to select Full Power Low Poweror User Setting of the battery save mode When you select ...

Page 217: ...Speed This feature changes the CPU processing speed High CPU operates at high speed Default in Full Power Mode Low CPU operates at low speed Default in Low Power Mode CPU Sleep Mode Use this option to enable or disable the CPU sleep function When the CPU sleep function is enabled the machine saves power consumption while waiting the next processing Enabled Enables sleep mode Default Disabled Disab...

Page 218: ...eration of a mouse or touch pad for the set period of time This option appears only on the Pentium model Disabled Disables display automatic power off xx Min Automatically turns off the power to the LCD panel s illumination if the panel is not used for the duration set The duration xx can be set to 1 3 5 10 15 20 or 30 minutes ...

Page 219: ...o hot the fan turns on automatically in a high speed to cool down the CPU Performance If the CPU becomes too hot the fan turns on automatically When the CPU temperature falls to a normal range the fan turns off Battery optimized If the CPU becomes too hot the processing speed is lowered If the temperature is still too high the fan turns on When the CPU temperature falls to a normal range the fan i...

Page 220: ...3 Tests and Diagnostics 3 31 SETUP 3 98 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 Enabled Saves power consumption when the PCI Express device is not used ...

Page 221: ...es in the following order FDD HDD CD ROM 1 and LAN HDD CD ROM LAN FDD The computer looks for bootable files in the following order HDD CD ROM LAN and FDD FDD CD ROM LAN HDD The computer looks for bootable files in the following order FDD CD ROM LAN and HDD CD ROM LAN HDD FDD The computer looks for bootable files in the following order CD ROM LAN HDD and FDD CD ROM LAN FDD HDD The computer looks fo...

Page 222: ... in Resume mode pressing Fn F5 Pressing Fn F5 changes the display setting as follows in order the internal LCD the external display both the internal LCD and the external display You cannot select TV display in HW Setup To display on a TV screen use Fn F5 When an external monitor which does not support SVGA mode is connected and LCD AnalogRGB is selected the external display is not displayed b LCD...

Page 223: ...and always runs the processor at its default speed b Execute Disable Bit Capability Selects the function to reports whether the CPU Execute Disable Bit is available or not to OS The Execute Disable Bit Capability is a function that strengthens the security to protect PC from the buffer overflow attack by a computer virus and an illegal access Available Enables the Execute Disable Bit Capability No...

Page 224: ...unction and hibernation is on the computer will start with the instant security function enabled When the password message is displayed enter the password to use the computer 3 This option is enabled only once the setting is reset after booting up d Diagnostic Mode This option enables disables the HW Diagnostic test function Disabled Disables the HW Diagnostic test function Default Enabled Enables...

Page 225: ...3 31 SETUP 3 Tests and Diagnostics QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL 3 103 CD ROM This cannot be changed ...

Page 226: ...se Legacy Emulation This option sets the Legacy support condition of the USB keyboard and the USB mouse Enabled Enables LEGACY support Default USB keyboard USB mouse are available without the driver Disabled Disables LEGACY support b USB FDD Legacy Emulation This option sets the Legacy support condition of the USB floppy disk drive When a computer is FDD built in model this option is not displayed...

Page 227: ...3 31 SETUP 3 Tests and Diagnostics QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL 3 105 ...

Page 228: ... CONFIDENTIAL Chapter 4 Replacement Procedures ...

Page 229: ...4 Replacement Procedures 4 ii CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 4 ...

Page 230: ...w Notation 4 7 4 2 Battery pack PC card Bridge Media 4 8 4 2 1 Battery pack 4 8 4 2 2 PC card 4 10 4 2 3 Bridge media 4 11 4 3 HDD 4 12 4 4 Memory module 4 15 4 5 MDC 4 17 4 6 Keyboard 4 18 4 7 Switch membrane 4 22 4 8 Display assembly 4 23 4 9 Wireless LAN card 4 31 4 10 RTC battery 4 32 4 11 UA board 4 33 4 12 Optical drive 4 35 4 13 Fan 4 37 4 14 System board 4 38 4 15 TV tuner module 4 42 4 16...

Page 231: ...eless LAN antenna 4 63 4 22 Hinge 4 64 4 22 1 Hinge on the middle frame 4 64 4 22 2 Hinge on the display cover 4 66 4 23 Battery lock Battery latch 4 67 4 24 Fluorescent lamp 4 69 4 24 1 Replacing the 15 4 inch 2 lamp W XGA Samsung fluorescent lamp 4 70 4 24 2 Replacing the 15 4 inch 1 lamp W XGA Samsung fluorescent lamp 4 74 4 24 3 Replacing the 15 4 inch 1 lamp W XGA Chemei fluorescent lamp 4 78...

Page 232: ...s bottom 4 23 Figure 4 14 Removing the cables bottom 4 24 Figure 4 15 Removing the insulators and glass tape 4 24 Figure 4 16 Removing the screws and cables 4 25 Figure 4 17 Removing the display assembly 4 26 Figure 4 18 Removing the wireless LAN antenna 4 27 Figure 4 19 Removing the display 4 28 Figure 4 20 Removing the wireless LAN card 4 31 Figure 4 21 Removing the RTC battery 4 32 Figure 4 22 ...

Page 233: ...igure 4 42 Removing the display mask 4 56 Figure 4 43 Removing the LCD cable holder 4 57 Figure 4 44 Removing the FL inverter 4 58 Figure 4 45 Removing the screws 4 59 Figure 4 46 Removing the LCD unit 4 60 Figure 4 47 Removing the LCD supports 4 61 Figure 4 48 Removing the wireless LAN antenna 4 63 Figure 4 49 Removing the hinges on the middle frame 4 64 Figure 4 50 Removing the hinges on the mid...

Page 234: ...articular FRU can be removed The numbers in the chart indicate the relevant section numbers in this manual In all cases when removing an FRU the battery pack must also be removed When repairing an FRU that is the potential cause of a computer fault use the chart to determine the order in which FRUs need to be removed The tilt stand can be removed without any other FRUs removed Chart notion This ch...

Page 235: ... the battery installed to the computer is typically already charged the risk of electric shock remains even when the AC adapter is unplugged from the socket To prevent electric shock always take off any metal jewelry or accessories such as necklaces bracelets or rings before working on the computer Never work with wet or moist hands 3 Take care not to injury yourself on any edges or corners CAUTIO...

Page 236: ...e diagnostic tests described in Chapter 2 to determine which FRU is the cause of the fault 5 Do not perform any unnecessary work Always work in accordance with the disassembly and reassembly procedures in this manual 6 Keep parts removed from the computer in a safe place away from the computer where they will not be damaged or interfere with your work 7 Disassembling requires the removal of a larg...

Page 237: ...ss down on both sides of the pressure plate such that both sides of the plate and connector are at the same height and that the cable is fixed in the correct position Pull the cable to ensure that it is securely connected If the cable is disconnected from the connector reconnect it making sure that you lift the pressure plate high enough to insert fully the cable For spring connectors lifting up t...

Page 238: ...ll FRUs correctly and do not have any screws left over Using an incorrect screw may damage the thread or screw head and result in the FRU not being securely fastened in place After installing FRUs check that the computer operates correctly Tools and Equipment For your safety and the safety of the people around you it is important that you use Electrostatic Discharge ESD equipment Correctly utilizi...

Page 239: ...2 5 2 5mm 0 284 N m 2 9 0 4 kgf cm M3 0 3mm 0 46 N m 4 7 0 7 kgf cm NOTE To prevent damage to THIN HEAD screws press along the axis of the screwdriver while turning the screw This is because the contact area between the screw and driver is less than for a pan head screw standard pan shaped screw head Grip Color Some screws have a colored grip area to help you determine the length of the screw Even...

Page 240: ...inds of the screws including the types and lengths of the screws are indicated on the computer body Format Screw shape Screw length mm Screw shape B Bind screw BIND F Flat head bind screw FLAT HEAD S Super thin head screw S THIN HEAD U THIN HEAD T Tapping screw TAPPING U Other screws Unique screws pan head stud etc Example B6 6mm bind screw Description in this manual ...

Page 241: ...t to short circuit the terminals when removing the battery pack Similarly do not drop knock scratch disassemble twist or bend the battery pack 1 Turn off the power of the computer 2 Disconnect the AC adapter and all other external devices from the computer 3 Turn the computer upside down 4 Release the battery lock by moving it to the arrow direction 5 Slide the battery latch to the arrow direction...

Page 242: ... may explode if not fitted operated handled or disposed correctly Dispose always the used battery pack in accordance with the laws and ordinances of your local authority Use only the batteries approved by Toshiba NOTE Check visually the battery terminals and clean off any dirt with a dry cloth 1 Turnoff the power of the computer 2 Disconnect the AC adapter and all other external devices from the c...

Page 243: ...he computer face up 2 Push the eject button It will pop out when you release it Then press once more the eject button to eject the PC card 3 Grasp the PC card and remove it NOTE If the PC card is not inserted all the way the eject button may not pop out Be sure to push the PC card firmly and press the eject button again Figure 4 2 Removing the PC card Installing the PC card The following describes...

Page 244: ...ee Figure 4 3 CAUTION Insert or remove the Bridge Media in accordance with any instructions in the each Bridge Media manual or the manuals of the computer system you are using 1 Push a Bridge media It will pop out partly when you release so pull out the card Figure 4 3 Removing the bridge media Installing the Bridge media The following describes the procedure for inserting the bridge media See Fig...

Page 245: ... 5 and 4 6 CAUTION Be careful not to drop or leave screws in the PC Take care not to press on the top or bottom of the HDD Pressure may cause data loss or damage to the device 1 Turn the computer upside down 2 Remove the following screw fixing the HDD slot cover and remove the HDD slot cover M2 5 4B FLAT BIND screw x1 Figure 4 4 Removing the HDD slot cover HDD slot cover M2 5 4B FLAT BIND ...

Page 246: ...bly in the direction of the arrow and take out the HDD assembly from the HDD connector Figure 4 5 Removing the HDD assembly 4 Remove the following screws fixing the HDD assembly M3 4S FLAT BIND x4 5 Detach the HDD holder from the HDD Figure 4 6 Removing the HDD HDD assembly HDD tab F3 4S FLAT BIND M3 4S FLAT BIND HDD holder 1 2 HDD ...

Page 247: ...d secure them with the following screws M3 4S FLAT BIND x4 NOTE 1 Although they are 3mm head screws screw torque must be set in 0 284 N m 2 9 0 4 kgf cm for four screws securing the HDD holder 2 Tighten the screw in the order of 1 and 2 2 Insert the HDD assembly into the HDD slot and slide it carefully to the connector CN1800 on the system board 3 Install the HDD slot coverand secure it with the f...

Page 248: ... dirt on the terminals may cause memory access problems Never press hard or bend the memory module Removing the memory module To remove the memory module confirm that the computer is turned off in boot mode Not in standby mode or hibernation mode Then perform the following procedure See Figure 4 7 1 Loose the screw with an e ring fixing the memory slot cover 2 Remove the memory slot cover 3 Open t...

Page 249: ...turned off when you insert the memory module Inserting a memory module with the power on might damage the module or the computer itself 2 Never press hard or bend the memory module 3 When installing a memory module always install it to Slot A near to the system board first 4 After installing a memory module make sure the right and left latches are surely latched 2 Install the memory slot coverand ...

Page 250: ...t up from the connector CN3010 on the system board M2 4B S THIN HEAD x2 2 Turn over the MDC and remove the Modem cable from the MDC Figure 4 8 Removing the MDC Installing the MDC The following describes the procedure for installing the MDC See Figure 4 8 1 Connect the Modem cable to the MDC 2 Connect the MDC to the connector CN3010 on the system board 3 Secure the MDC with the following screws M2 ...

Page 251: ...keyboard See Figure 4 9 to 4 11 CAUTION As the keytop may fall out when handling the keyboard always hold it by the frame and do not touch the keytop 1 Turn the computer face up and open the display 2 Insert your finger into the spaces between the speaker coverand the computer Then lift up the speaker cover to unlatch and remove it Figure 4 9 Removing the speaker cover Speaker cover ...

Page 252: ...TIAL 4 19 3 Remove the following screws fixing the keyboard M2 5 4B FLAT BIND x2 Figure 4 10 Removing the keyboard 4 Push the latch to release the keyboard and lift the upper side of the keyboard and turn it face down on the palm rest Keyboard M2 5x4B FLAT BIND M2 5x4B FLAT BIND Latch ...

Page 253: ...ng the keyboard support plate M2 5 6B FLAT BIND screw x1 6 Remove the keyboard support plate Figure 4 11 Removing the keyboard support plate 7 Disconnect the keyboard flexible cable from the connector CN3200 on the system board 8 Remove the keyboard CN3200 M2 5 6B FLAT BIND Keyboard support plate Keyboard flexible cable Keyboard ...

Page 254: ... its face down Connect the keyboard flexible cable to the connector CN3200 on the system board 2 Install the keyboard support plate from the left side opposite to the screw hole and secure it with the following screw M2 5 6B FLAT BIND x1 3 Turn the keyboard face up and put it on the computer Make sure that there is no space between the keyboard and the computer 4 Secure the keyboard with the follo...

Page 255: ...following screw fixing the membrane switch M2 5 4B FLAT BIND x1 3 Slide the switch membrane to the arrow direction and remove it Figure 4 12 Removing the switch membrane Installing the switch membrane The following describes the procedure for installing the switch membrane See Figure 4 12 1 Slide the switch membrane to install and secure it with the following screw M2 5 4B FLAT BIND screw x1 2 Con...

Page 256: ... removing the display assembly See Figure 4 13 to 4 19 1 Close the display and turn the computer upside down 2 Remove the following screws from the bottom of the computer M2 5 12B FLAT BIND screw x11 12 in the figure M2 5 6B FLAT BIND screw x7 6 in the figure M2 5 4B FLAT BIND screw x4 4 in the figure Figure 4 13 Removing the screws bottom 6 12 12 12 12 12 12 12 12 12 12 4 6 6 6 6 6 12 4 4 4 6 ...

Page 257: ...ker cable from CN6170 and the USB board cable from CN4611 on the system board Figure 4 14 Removing the cables bottom 4 Tun over the computer and open the display and remove four insulators and one glass tape Figure 4 15 Removing the insulators and glass tape CN6170 CN4611 Speaker cable USB board cable Insulators Glass tape ...

Page 258: ...rom CN3330 and the LCD cable from CN5000 on the system board 6 Remove the following screwand LCD cable holder M2 5 4B FLAT BIND x1 7 Remove the following screws fixing the display assembly M2 5 6B FLAT BIND x3 Figure 4 16 Removing the screws and cables M2 5 4B FLAT BIND M2 5 6B FLAT BIND LCD cable holder Touch pad cable CN3240 CN5000 Volume cable CN3330 LCD cable ...

Page 259: ...bly from the base assembly while releasing the latches and place the display next to the base assembly CAUTION As the wireless LAN antenna cable is still connected to the wireless LAN card be careful not to break the antenna cable Figure 4 17 Removing the display assembly Display assembly Wireless LAN antenna cable Base assembly ...

Page 260: ...ystem board 10 Remove the following screws and remove the wireless LAN card cover M2 4B S THIN HEAD x1 or L H stick x1 Figure 4 18 Removing the wireless LAN antenna 11 Disconnect the wireless LAN antenna cables black and white M2x4B S THIN HEAD or L H stick Wireless LAN card cover Wireless LAN antenna cable black UA board cable CN4610 Wireless LAN antenna cable white ...

Page 261: ...y assembly 4 28 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 12 Remove the following screws to separate the display from the middle frame M2 5 6B FLAT BIND x4 Figure 4 19 Removing the display M2 5x6B FLAT BIND Display Middle frame ...

Page 262: ...enna cables to the terminals 5 Install the wireless LAN card cover with the following screw M2 4B S THIN HEAD x1 or L H stick x1 6 Pass the wireless LAN antenna cables on the guide of the wireless LAN card cover 7 Connect the UA board cable to the CN4610 on the system board 8 Install the display assembly to the base assembly and secure it with the following screws M2 5 6B FLAT BIND x3 NOTE Make su...

Page 263: ... Close the display turn the computer upside down and secure the display assembly with the following screws M2 5 12B FLAT BIND screw x9 12 in the figure M2 5 6B FLAT BIND screw x7 6 in the figure M2 5 4B FLAT BIND screw x4 4 in the figure NOTE Be sure to apply lock tight to the screws with the mark of lock tight on it 14 Connect the USB board cable to the connector CN4611 and the speaker cable to t...

Page 264: ...ure 4 20 1 Open the left and right latches holding the wireless LAN card and remove it Figure 4 20 Removing the wireless LAN card Installing the wireless LAN card The following describes the procedure for installing the wireless LAN card See Figure 4 20 1 Insert the wireless LAN card terminals slantwise into the connector CN2200 on the system board and press the wireless LAN card until it is secur...

Page 265: ... the RTC battery harness from the connector CN9990 on the system board 2 Remove the RTC battery The RTC battery is adhered with double sided tape Figure 4 21 Removing the RTC battery Installing the RTC battery The following describes the procedure for installing the RTC battery See Figure 4 21 1 Install adhere the RTC battery on the slot 2 Connect the RTC battery harness to the connector CN9990 on...

Page 266: ...Figure 4 22 1 Take out the UA board cable from the guide and disconnect it from the connector CN4622 on the UA board 2 Take out the TV tuner cable from the guide and disconnect it from the connector CN9550 on the UA board 3 Remove the following screws and UA board from the slot M2 5 6S TAPPING x 2 Figure 4 22 Removing the UA board M2 5 6S TAPPING TV tuner cable UA board cable CN9550 CN4622 UA boar...

Page 267: ...the UA board See Figure 4 22 and 4 23 1 Install UA board into the slot and secure it with the following screws M2 5 6S TAPPING x2 2 Pass the UA board cable through the guides and connect it to the connector CN4622 on the UA board 3 Pass the TV tuner cable through the guides and connect it to the connector CN9550 on the UA board Figure 4 23 Passing the cable Guides Guides ...

Page 268: ...escribes the procedure for removing the optical drive See Figure 4 24 and 4 25 1 Pull out the optical drive assembly towards the arrow direction to disconnect it from the connector CN1810 on the system board NOTE When it is difficult to pull out the optical drive assembly insert your finger into the slot and push out the optical drive assembly Figure 4 24 Removing the optical drive assembly CN1810...

Page 269: ...the side bracket Installing the optical drive The following describes the procedure for installing the optical drive See Figure 4 24 and 4 25 1 Attach the side bracket to the optical drive and secure it with the following screws M2 3C S THIN HEAD x2 M2 3 2 Stepping screw x1 2 Insert the optical drive assembly into the slot for the drive and connect it to the connector CN1810 on the system board St...

Page 270: ... fan cable from the CN8770 on the system board 2 Remove the following screws and fan M2 5 6S TAPPING x2 Figure 4 26 Removing the fan Installing the fan The following describes the procedure for installing the fan See Figure 4 26 1 Install the fan and secure it with the following screws M2 5 6S TAPPING x2 2 Connect the fan cable to the connector CN8770 on the system board M2 5x6S TAPPING Fan cable ...

Page 271: ...board according to the section 3 3 Setting of the hardware configuration Also update with the latest BIOS as described in Appendix G BIOS Rewrite Procedures Removing the system board The following describes the procedure for removing the system board See Figure 4 27 to 4 29 1 Take out the Modem jack from the slot 2 Peel the insulator up and take out the Modem cable Figure 4 27 Removing the Modem j...

Page 272: ... cable from the TV antenna terminal Figure 4 28 Removing the system board 5 Remove the system board with DC IN jack LAN jack and TV antenna coaxial cable Take out the DC IN cable under the Cable holder R CAUTION When removing the system board do not damage I O ports DC IN jack TV antenna coaxial cable Cable holder R TV antenna terminal LAN jack M2 5 6S TAPPING System board ...

Page 273: ...nnect the LAN cable from the connector CN4100 on the system board 7 Peel off the insulator Take out the DC IN cable and TV antenna coaxial cable from the slot Remove the DC IN cable from the connector CN8800 Figure 4 29 Removing DC IN jack and LAN jack CN4100 LAN jack CN8800 DC IN jack Insulator Slot DC IN cable TV antenna coaxial cable ...

Page 274: ...na coaxial cable 2 Turn over the computer and install the LAN jack into the slot of the base assembly 3 Pass the DC IN cable and TV antenna coaxial cable under the cable holder R Install the DC IN jack into the slot and connect the TV antenna coaxial cable to the TV tuner terminal Figure 4 30 Passing of the cables 4 Pass the Modem cable under the insulator 5 Install the Modem jack in the slot 6 Se...

Page 275: ...1 1 Disconnect the TV tuner cable from the connector on the TV tuner module 2 Disconnect the TV antenna coaxial cable from the connector on the TV tuner module 3 Remove the following screws securing the TV tuner module M2 4B S THIN HEAD x2 4 Open the left and right latches holding the TV tuner module and remove it Figure 4 31 Removing the TV tuner module M2x4B S THIN HEAD TV antenna coaxial cable ...

Page 276: ...rocedure for installing the TV tuner module See Figure 4 31 1 Insert the TV tuner module terminals slantwise into the connector CN2400 on the system board and secure it with the following screws M2 4B S THIN HEAD x2 2 Connect the TV antenna coaxial cable to the connector on the TV tuner module 3 Connect the TV tuner cable to the connector on the TV tuner module ...

Page 277: ...U heat sink VG board Removing the GPU heat sink VG board The following describes the procedure for removing the GPU heat sink and VG board See Figure 4 32 and 4 33 1 After removing the following screws remove the GPU heat sink M2 4B S THIN HEAD x3 Figure 4 32 Removing the GPU heat sink M2x4B S THIN HEAD GPU Heat sink ...

Page 278: ...he GPU heat sink and VG board See Figure 4 32 to 4 33 1 Inset the VG board slantingly into the connector CN5900 with the GPU chip up on the system board 2 Push down the VG board and secure it with the following screws M2 4B S THIN HEAD x2 3 When grease is attached on the surface of GPU chip wipe it with cloth Using a special applicator apply silicon grease so that the GPU chip is completely covere...

Page 279: ...moving the CPU heat sink CPU The following describes the procedure for removing the CPU heat sink and CPU See Figure 4 34 and 4 35 1 After removing the following screws remove the CPU heat sink holderand CPU heat sink M2 4B S THIN HEAD x3 Figure 4 34 Removing the CPU heat sink M2x4B S THIN HEAD CPU Heat sink holder CPU Heat sink ...

Page 280: ... Procedures QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL 4 47 2 Unlock the CPU by rotating the cam on the CPU socket 180 degrees to the counterclockwise with a flat blade screwdriver 3 Remove the CPU Figure 4 35 Removing the CPU Cam ...

Page 281: ...the CPU by rotating the cam 180 degrees to the clockwise with a flat blade screwdriver 4 If there is already silicon grease on the CPU clean it with a cloth Using a special applicator apply silicon grease so that the CPU chip on the CPU is completely covered NOTE Apply the silicon grease enough to cover the chip surface using the special applicator Figure 4 36 Applying silicon grease 5 Install the...

Page 282: ...scribes the procedure for removing the USB board and Speaker See Figure 4 37 to 4 39 1 Remove the following screw and the USB board M2 5 6S TAPPING x1 2 Remove the following screw and the Cable holder L M2 5 6S TAPPING x1 3 Remove the Speaker L from the slot of the base assembly Figure 4 37 Removing the USB board Speaker L M2 5 6S TAPPING Cable holder L USB board Speaker L ...

Page 283: ...d Speaker 4 50 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 4 Peel off two glass tapes and peel open one insulator fixing the USB board cable and the speaker cable Figure 4 38 Removing the insulator and glass tape Glass tape Insulator ...

Page 284: ...CONFIDENTIAL 4 51 5 Take out the speaker cable from the guide of the cable holder R and remove the Speaker R from the slot of the base assembly 6 Remove the following screws and Cable holder R M2 5 6S TAPPING x2 Figure 4 39 Removing the speaker R Speaker R Cable holder R M2 5 6S TAPPING ...

Page 285: ...wing screws M2 5 6S TAPPING x2 2 Install the Speaker R on the slot of the base assembly and pass the Speaker R cable thought the guide of Cable holder R and the guide of base assembly 3 Install the Speaker L in the slot of the base assembly 4 Pass the Speaker cable L and USB board cable through the guide of base assembly 5 Install the Cable holder L with the following screw M2 5 6S TAPPING x1 6 Pa...

Page 286: ...he procedure for removing the touch pad See Figure 4 40 1 Remove the following screws and touch pad M2 5 3B U THIN HEAD x6 Figure 4 40 Removing the touch pad Installing the touch pad The following describes the procedure for installing the touch pad See Figure 4 40 1 Install the touch padand secure it with the following screws M2 5 3B U THIN HEAD x6 Touch pad M2 5x3B U THIN HEAD M2 5x3B U THIN HEA...

Page 287: ... See Figure 4 41 1 Remove the following screws and the volume cover M2 5 3B U THIN HEAD x2 2 Peel off the insulator and take out the volume board cable from the slot 3 Remove the volume board 4 Release the latches of volume knob pushing the latch inside Push down the volume knobto remove Figure 4 41 Removing the volume knob Volume knob Volume cover M2 5 3B U THIN HEAD Volume board Latches Insulato...

Page 288: ...s the procedure for installing the volume knob See Figure 4 41 1 Insert the volume knob in the hole 2 Insert the connector side of volume board cable in the hole and place the volume board in the slot 3 Install the volume cover and secure it with the following screws M2 5 3B U THIN HEAD x2 4 Pass the volume board cable in the slot and stick insulator on it ...

Page 289: ... removing the LCD unit and FL inverter See Figure 4 42 to 4 47 1 Peel off six rubber cushions and remove the following screws securing the display mask M2 5 6B FLAT BIND x6 2 Insert your fingers between the edge of the display mask and the LCD unit and remove the display mask while unlatching the display mask Figure 4 42 Removing the display mask Rubber cushion x6 M2 5x6B FLAT BIND x6 Display mask...

Page 290: ...r 4 Replacement Procedures QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL 4 57 3 Remove the following screwand LCD cable holder M2 5 6S TAPPING x1 Figure 4 43 Removing the LCD cable holder LCD cable holder M2 5x6S TAPPING ...

Page 291: ...nsulator from the FL inverter and take out the other one under the LCD unit 5 Remove the following screw and the FL inverter M2 6S BIND x1 6 Disconnect the LCD harness and HV harness from the connectors on the FL inverter Figure 4 44 Removing the FL inverter M2x6S BIND FL inverter Insulator Insulator HV harness LCD harness ...

Page 292: ...CD unit FL inverter 4 Replacement Procedures QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL 4 59 7 Remove the following screws fixing the LCD unit M2 6S BIND x4 Figure 4 45 Removing the screws M2x6S BIND ...

Page 293: ...ual 960 526 8 With the bottom edge of the LCD unit on the display cover lift only the top edge of the LCD unit After peeling off the aluminum tape disconnect the LCD cable from the connector on the back of the LCD unit Remove the LCD unit Figure 4 46 Removing the LCD unit LCD cable Aluminum tape ...

Page 294: ...ures QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL 4 61 9 Remove the following screws and right and left LCD supports from the LCD unit M2 3S S THIN HEAD x4 Figure 4 47 Removing the LCD supports M2x3S S THIN HEAD M2x3S S THIN HEAD LCD supports ...

Page 295: ...Stick the aluminum tape on the connector of LCD harness 5 Secure the LCD unit with the following screws M2x6S BIND x4 6 Connect LCD harnesses to the connector CN1 and CN2 of the FL inverter CAUTION Be careful not to connect the LCD harnesses to the wrong connectors 7 Connect HV harnesses to the connector CN3 and CN4 of the FL inverter 8 Install the FL inverterwith the following screw M2 6S BIND x1...

Page 296: ...s and the wireless LAN antennas from the display cover Figure 4 48 Removing the wireless LAN antennas Installing the wireless LAN antenna The following describes the procedure for installing the wireless LAN antenna See Figure 4 48 1 Stick the wireless LAN antennas in positionon the display cover 2 Arrange the wireless LAN antenna cables according to the inside of the guideline the on the display ...

Page 297: ...e on the middle frame See Figure 4 49 1 Remove the following screws and the hinge right in the figure on the middle frame M2 5 6S TAPPING x2 2 Turn up the insulator peel off the aluminum tape and remove the following screws and the hinge left in the figure on the middle frame M2 5 6S TAPPING x2 Figure 4 49 Removing the hinges on the middle frame Insulator Hinge M2 5x6S TAPPING M2 5x6S TAPPING Righ...

Page 298: ...edure for installing hinge on the middle frame See Figure 4 49 1 Turn up the insulator and install the hinge left in the figure on the middle frame 2 Secure the hinge with the following screws and stick the aluminum tape in place M2 5 6S TAPPING x2 3 Install the hinge right in the figure on the middle frame and secure it with the following screws M2 5 6S TAPPING x2 ...

Page 299: ...Remove the following screws and right and left hinges on the display cover M2 5 6S TAPPING x4 Figure 4 50 Removing the hinges on the middle frame Installing the Hinge on the display cover The following describes the procedure for installing hinge on the display cover See Figure 4 50 1 Install the right and left hinges on the display cover according to the guides and secure them with the following ...

Page 300: ...y latch See Figure 4 51 1 Release the latch of the slider of the Battery latch assembly and separate the Battery latch assembly 2 Remove the spring from the Battery latch 3 Release the latch of the slider of the Battery lock assembly and separate the Battery lock assembly 4 Remove the spring from the Battery lock Battery latch Battery lock Figure 4 51 Removing the Battery lock Battery latch Batter...

Page 301: ...following describes the procedure for installing the Battery lock Battery latch See Figure 4 51 1 Set the spring to the Battery lock 2 Lock the latches to the Battery lock from the bottom and assemble the Battery lock assembly 3 Set the spring to the Battery latch 4 Lock the latches to the Battery latch from the bottom and assemble the Battery latch assembly ...

Page 302: ...module always use a flat grounded table Handle the backlight unit in the environment without dust such as on the clean bench Keep the worktable free from any screws or other material that may scratch the LCD surface Use an anti static or protective sheet When replacing the FL unit cover with a finger protector or similar to prevent dirtying or scratching the LCD panel Take care when handling the l...

Page 303: ...p To remove the 15 4 inch W XGA Samsung Fluorescent Lamp follow the steps belowand refer to Figures 4 52 to 4 56 The fluorescent lamp is assembled in the backlight unit To replace the fluorescent lamp replace the backlight unit 1 Turn the LCD module face down and remove the PCB cover CAUTION Be careful not to damage the COF and ICs when removing the PCB cover Figure 4 52 Replacing Samsung fluoresc...

Page 304: ...4 71 2 Remove aluminum tapes stuck on the right and left sides Figure 4 53 Replacing Samsung fluorescent lamp W XGA 2 lamp 2 3 Remove the lamp wire tape and the aluminum tape stuck on the bottom Figure 4 54 Replacing Samsung fluorescent lamp W XGA 2 lamp 3 Aluminum tapes Lamp wire tape Aluminum tape ...

Page 305: ... QOSMIO F20 Maintenance Manual 960 526 4 Unlatch the hooks on the bottom first and then the hooks on the right and left sides to remove the top chassis from the middle frame Figure 4 55 Replacing Samsung fluorescent lamp W XGA 2 lamp 4 Top chassis Middle frame Hook ...

Page 306: ...from the backlight unit CAUTION Be careful not to damage the COF and ICs when removing the panel assembly Figure 4 56 Replacing Samsung fluorescent lamp W XGA 2 lamp 5 Assembling the 15 4 inch 2 lamp W XGA Samsung fluorescent lamp The assembly procedure is the reverse of the above disassembly procedure Panel assembly Backlight unit ...

Page 307: ...ent lamp To remove the 15 4 inch W XGA Samsung Fluorescent Lamp follow the steps belowand refer to Figures 4 57 to 4 61 The fluorescent lamp is assembled in the backlight unit To replace the fluorescent lamp replace the backlight unit 1 Turn the LCD module face down and remove the PCB cover CAUTION Handle with care not to damage COF of S D and G D ICs Figure 4 57 Replacing Samsung fluorescent lamp...

Page 308: ...4 75 2 Remove white tapes stuck on the right and left sides Figure 4 58 Replacing Samsung fluorescent lamp W XGA 1 lamp 2 3 Remove the lamp wire tape and the aluminum tape stuck on the bottom Figure 4 59 Replacing Samsung fluorescent lamp W XGA 1 lamp 3 Side white tapes Lamp wire tape Aluminum tape ...

Page 309: ...AL QOSMIO F20 Maintenance Manual 960 526 4 Unlatch the hooks on the bottom first and then the hooks on the right and left sides to remove the top chassis from the mold frame Figure 4 60 Replacing Samsung fluorescent lamp W XGA 1 lamp 4 Top chassis Mold frame Hook ...

Page 310: ...ssembly from the backlight unit CAUTION Handle with care not to damage the COF of S D and G D ICs Figure 4 61 Replacing Samsung fluorescent lamp W XGA 1 lamp 5 Assembling the 15 4 inch 1 lamp W XGA Samsung fluorescent lamp The assembly procedure is the reverse of the above disassembly procedure Panel assembly Backlight unit ...

Page 311: ...lamp Removing the 15 4 inch 1 lamp W XGA Chemei fluorescent lamp To remove the 15 4 inch W XGA Chemei Fluorescent Lamp follow the steps belowand refer to Figures 4 62 to 4 66 The fluorescent lamp is assembled in the backlight unit To replace the fluorescent lamp replace the backlight unit 1 Peel off tapes Figure 4 62 Replacing Chemei fluorescent lamp W XGA 1 lamp 1 ...

Page 312: ... QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL 4 79 2 Remove screws fixing the bezel 3 Remove the bezel from the LCD unit CAUTION Remove the bezel from the side Z portion of FL lamp Figure 4 63 Replacing Chemei fluorescent lamp W XGA 1 lamp 2 ...

Page 313: ...4 Replacement Procedures 4 24 Fluorescent lamp 4 80 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 4 Remove screws fixing the PCB Figure 4 64 Replacing Chemei fluorescent lamp W XGA 1 lamp 3 ...

Page 314: ...4 Replacement Procedures QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL 4 81 5 Open the PCB and turn the display side up 6 Remove the cell part of LC and glass Figure 4 65 Replacing Chemei fluorescent lamp W XGA 1 lamp 4 ...

Page 315: ...er 1 8 Remove 2 to 6 from the plastic chassis 9 Remove the screw 9 10 Peel off the double sided tape 10 and remove the FL lamp Figure 4 66 Replacing Chemei fluorescent lamp W XGA 1 lamp 5 Assembling the 15 4 inch 1 lamp W XGA Chemei fluorescent lamp The assembly procedure is the reverse of the above disassembly procedure ...

Page 316: ... CONFIDENTIAL Appendices ...

Page 317: ...Appendices App ii CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 ...

Page 318: ... 44 pin C 10 C 5 IS2110 PC card I F connector 68 pin C 11 C 6 IS2101 MEDIA BRIDGE I F connector 42 pin C 12 C 7 CN2200 Mini PCI I F connector 124 pin C 13 C 8 CN2400 WW Tuner I F connector 124 pin C 15 C 9 CN3010 MDC I F connector 12 pin C 17 C 10 CN3200 Keyboard connector 34 pin C 18 C 11 CN3240 PAD connector 4 pin C 18 C 12 CN3330 Volume I F connector 3 pin C 19 C 13 CN3400 Debugging port connec...

Page 319: ...RTC battery connector 3 pin C 28 C 29 CN9650 SW FPC I F connector 20 pin C 29 UA Board FUTUA C 30 CN4622 System board I F connector Port0 4 10 pin C 30 C 31 CN4620 USB Port0 I F connector 1 4 pin C 30 C 32 CN4621 USB Port4 I F connector 2 4 pin C 30 C 33 J9550 TV in connector 5 pin C 31 C 34 CN9550 S Video OUT connector 12 pin C 31 VG Board FUTVG C 35 CN5901 PCI EX I F connector 230 pin C 32 Appen...

Page 320: ...ors front B 2 Table B 2 System board ICs and connectors back B 4 Table B 3 UA board connectors B 5 Table B 4 VG board ICs and connectors B 7 Table C 1 SO DIMM0 connector 200 pin C 1 Table C 2 SO DIMM1 connector 200 pin C 5 Table C 3 CD ROM I F connector 50 pin C 9 Table C 4 HDD I F connector 44 pin C 10 Table C 5 PC card I F connector 68 pin C 11 Table C 6 MEDIA BRIDGE I F connector 42 pin C 12 Ta...

Page 321: ...24 Headphone connector 9 pin C 27 Table C 25 DC IN connector 4 pin C 27 Table C 26 Main battery connector 10 pin C 28 Table C 27 FAN connector 3 pin C 28 Table C 28 RTC battery connector 3 pin C 28 Table C 29 SW FPC I F connector 20 pin C 29 Table C 30 System board I F connector Port0 4 10 pin C 30 Table C 31 USB Port0 I F connector 1 4 pin C 30 Table C 32 USB Port4 I F connector 2 4 pin C 30 Tabl...

Page 322: ...Appendices QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL App vii Table I 1 MTBF I 1 ...

Page 323: ...Appendices App viii CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 ...

Page 324: ...n handling the LCD module 1 When installing the LCD module in the LCD cover be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained 2 Be careful to align the holes at the four corners of the LCD module with the corresponding holes in the LCD cover before securing the module with screws Do not force the module into place because stress can affect its pe...

Page 325: ... breathing on the surface to create a light condensate and wipe it again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid ...

Page 326: ...IAL A 3 5 Glass is used in the panel so be careful not to drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module ...

Page 327: ...t expose the module to direct sunlight or strong ultraviolet rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage 9 Do not disassemble the LCD module Disassembly can cause malfunctions ...

Page 328: ...SMIO F20 Maintenance Manual 960 526 CONFIDENTIAL A 5 10 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxide These materials can release gas that can damage the panel s polarization ...

Page 329: ...Appendices Appendix A Handling the LCD Module A 6 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 ...

Page 330: ...ix B Board Layout Appendices QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL B 1 Appendix B Appendix B Board Layout B 1 System Board FUTSY Front Figure B 1 System board layout front A B C I H G F E D J K L ...

Page 331: ...e A CN3240 PAD I F connector B IS2520 Express card connector C IS2101 MEDIA BRIDGE I F connector D CN2200 Mini PCI I F connector E CN9990 RTC battery connector F CN4610 UA board I F connector G CN3200 Keyboard I F connector H CN3400 Debugging port D port I CN9650 Switch membrane connector J IC3200 EC KBC K CN5000 LCD I F connector L CN8770 Fan connector ...

Page 332: ...Appendix B Board Layout Appendices QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL B 3 B 2 System Board FUTSY Back Figure B 2 System board layout back Q A B C D E F G H I J L M N O P K R S T U V W X ...

Page 333: ...or F CN1810 ODD connector G CN5900 VG board I F connector H CN6170 Speaker connector I CN1800 HDD I F connector J CN6310 Headphone connector K J6051 External microphone connector L CN2400 TV tuner I F connector M CN4200 IEEE1394 I F connector N IS2110 PC card connector O CN5501 S Video OUT connector P CN5080 RGB connector Q PJ8810 Main battery connector R IS1050 CPU socket S IC1200 GMCH T IC8972 P...

Page 334: ...FIDENTIAL B 5 B 3 UA Board FUTUA front back Figure B 3 UA board layout Table B 3 UA board connectors Mark Number Name A CN4622 System board I F connector B CN9550 TV tuner I F connector C J9550 TV IN connector D CN4620 USB Port0 connector E CN4621 USB Port4 connector A B C D E ...

Page 335: ...Appendices Appendix B Board Layout B 6 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 B 4 VG Board FUTVG back front Figure B 4 VG board layout A B C D E F ...

Page 336: ...pendices QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL B 7 Table B 4 VG board ICs and connectors Mark Number Name A CN5901 System board I F connector B IC5201 SDRAM C IC5203 SDRAM D IC5204 SDRAM E IC5206 SDRAM F IC5000 GPU ...

Page 337: ...Appendices Appendix B Board Layout B 8 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 ...

Page 338: ... 10 BDM0 B1P I O 11 BDQS0 B1N I O 12 GND 13 BDQS0 B1P I O 14 BDQ01 B1P I O 15 GND 16 BDQ00 B1P I O 17 BDQ03 B1P I O 18 GND 19 BDQ02 B1P I O 20 BDQ12 B1P I O 21 GND 22 BDQ13 B1P I O 23 BDQ11 B1P I O 24 GND 25 BDQ08 B1P I O 26 BDM1 B1P I O 27 GND 28 GND 29 BDQS1 B1N I O 30 MCK3 B1P O 31 BDQS1 B1P I O 32 MCK3 B1N O 33 2R5 B2V 34 GND 35 BDQ09 B1P I O 36 BDQ15 B1P I O 37 BDQ14 B1P I O 38 BDQ10 B1P I O ...

Page 339: ...ND 72 GND 73 BDQ26 B1P I O 74 BDQ29 B1P I O 75 BDQ27 B1P I O 76 BDQ31 B1P I O 77 GND 78 GND 79 MCKE2 B1P O 80 MCKE3 B1P O 81 1R8 B1V 82 1R8 B1V 83 NC 84 NC 85 BBS2 B1P O 86 NC 87 1R8 B1V 88 1R8 B1V 89 BMA12 B1P O 90 BMA11 B1P O 91 BMA09 B1P O 92 BMA07 B1P O 93 BMA08 B1P O 94 BMA06 B1P O 95 1R8 B1V 96 1R8 B1V I 97 BMA05 B1P O 98 BMA04 B1P O 99 BMA03 B1P O 100 BMA02 B1P O 101 BMA01 B1P O 102 BMA00 B...

Page 340: ... I O 137 BDQ35 B1P I O 138 GND 139 GND 140 BDQ44 B1P I O 141 BDQ40 B1P I O 142 BDQ45 B1P I O 143 BDQ41 B1P I O 144 GND 145 GND 146 BDQS5 B1N I O 147 BDM5 B1P O 148 BDQS5 B1P I O 149 GND 150 GND 151 BDQ43 B1P I O 152 BDQ46 B1P I O 153 BDQ42 B1P I O 154 BDQ47 B1P I O 155 GND 156 GND 157 BDQ48 B1P I O 158 BDQ52 B1P I O 159 BDQ54 B1P I O 160 BDQ53 B1P I O 161 GND 162 GND 163 NC 164 MCK4 B1P O 165 GND ...

Page 341: ...connector 200 pin 4 4 PIN No Signal name I O PIN No Signal name I O 183 GND 184 GND 185 BDM7 B1P O 186 BDQS7 B1N I O 187 GND 188 BDQS7 B1P I O 189 BDQ58 B1P I O 190 GND 191 BDQ59 B1P I O 192 BDQ62 B1P I O 193 GND 194 ADQ63 B1P I O 195 SMBDAT P3P I O 196 GND 197 SMBCL2 P3P I O 198 GND 199 P3V 200 P3V 1T GND 2T GND ...

Page 342: ... ADQ02 B1P I O 15 GND 16 ADQ07 B1P I O 17 ADQ03 B1P I O 18 GND 19 ADQ06 B1P I O 20 ADQ12 B1P I O 21 GND 22 ADQ13 B1P I O 23 ADQ08 B1P I O 24 GND 25 ADQ09 B1P I O 26 ADM1 B1P I O 27 GND 28 GND 29 ADQS1 B1N I O 30 MCK0 B1P O 31 ADQS1 B1P I O 32 MCK0 B1N O 33 GND 34 GND 35 ADQ14 B1P I O 36 ADQ10 B1P I O 37 ADQ15 B1P I O 38 ADQ11 B1P I O 39 GND 40 GND 41 GND 42 GND 43 ADQ16 B1P I O 44 ADQ20 B1P I O 45...

Page 343: ...Q31 B1P I O 77 GND 78 GND 79 MCKE0 B1P O 80 MCKE1 B1P O 81 1R8 B1V 82 1R8 B1V 83 NC 84 NC 85 ABS2 B1P O 86 NC 87 1R8 B1V 88 1R8 B1V 89 AMA12 B1P O 90 AMA11 B1P O 91 AMA09 B1P O 92 AMA07 B1P O 93 AMA08 B1P O 94 AMA06 B1P O 95 1R8 B1V 96 1R8 B1V I 97 AMA05 B1P O 98 AMA04 B1P O 99 AMA03 B1P O 100 AMA02 B1P O 101 AMA01 B1P O 102 AMA00 B1P O 103 1R8 B1V 104 1R8 B1V 105 AMA10 B1P O 106 ABS1 B1P O 107 AB...

Page 344: ... 141 ADQ45 B1P I O 142 ADQ44 B1P I O 143 ADQ41 B1P I O 144 GND 145 GND 146 ADQS5 B1N I O 147 ADM5 B1P O 148 ADQS5 B1P I O 149 GND 150 GND 151 ADQ42 B1P I O 152 ADQ46 B1P I O 153 ADQ43 B1P I O 154 ADQ47 B1P I O 155 GND 156 GND 157 ADQ48 B1P I O 158 ADQ52 B1P I O 159 ADQ49 B1P I O 160 ADQ53 B1P I O 161 GND 162 GND 163 NC 164 MCK1 B1P O 165 GND 166 MCK1 B1N O 167 ADQS6 B1N I O 168 GND 169 ADQS6 B1P I...

Page 345: ... 526 Table C 2 SO DIMM1 connector 200 pin 4 4 PIN No Signal name I O PIN No Signal name I O 187 GND 188 ADQS7 B1P I O 189 ADQ58 B1P I O 190 GND 191 ADQ59 B1P I O 192 ADQ62 B1P I O 193 GND 194 ADQ63 B1P I O 195 SMBDAT P3P I O 196 GND 197 SMBCL2 P3P I O 198 GND 199 P3V 200 GND 1T GND 2T GND ...

Page 346: ...P I O 9 PDD06 P3P I O 10 PDD10 P3P I O 11 PDD05 P3P I O 12 PDD11 P3P I O 13 PDD04 P3P I O 14 PDD12 P3P I O 15 PDD03 P3P I O 16 PDD13 P3P I O 17 PDD02 P3P I O 18 PDD14 P3P I O 19 PDD01 P3P I O 20 PDD15 P3P I O 21 PDD00 P3P I O 22 PDDREQ P3P I O 23 GND 24 PDIOR P3N I 25 PDIOW P3N I 26 GND 27 PIORDY P3P O 28 PDDACK P3N I 29 IDEIRQ P3P O 30 N C 31 PDA1 P3P I 32 N C 33 PDA0 P3P I 34 PDA2 P3P I 35 PDCS1...

Page 347: ... SODA0 P3P O 11 N C 12 SODA1 P3P O 13 N C 14 SOIRQ P3P I 15 GND 16 SODACK P3N I 17 GND 18 SOIORY P3P I 19 GND 20 SODIOR P3N I 21 GND 22 SODIOW P3N I 23 GND 24 SODREQ P3P I 25 N C 26 GND 27 SODD15 P3P I O 28 SODD00 P3P I O 29 SODD14 P3P I O 30 SODD01 P3P I O 31 SODD13 P3P I O 32 SODD02 P3P I O 33 SODD12 P3P I O 34 SODD03 P3P I O 35 SODD11 P3P I O 36 SODD04 P3P I O 37 SODD10 P3P I O 38 SODD05 P3P I ...

Page 348: ... 23 ACAD20 EYP I O 24 ACAD21 EYP I O 25 ACAD22 EYP I O 26 ACAD23 EYP I O 27 ACAD24 EYP I O 28 ACAD25 EYP I O 29 ACAD26 EYP I O 30 ACAD27 EYP I O 31 ACAD29 EYP I O 32 ACD02 EYP I O 33 ACCLKR EYN I O 34 GND 35 GND 36 ACCD1 E3N I O 37 ACAD02 EYP I O 38 ACAD04 EYP I O 39 ACAD06 EYP I O 40 ACD14 EYP I O 41 ACAD08 EYP I O 42 ACAD10 EYP I O 43 ACVS1 E3P I O 44 ACAD13 EYP I O 45 ACAD15 EYP I O 46 ACAD16 E...

Page 349: ...P I O 8 MSDAT3 E3P I O 9 MSCD E3N O 10 MSDAT2 E3P I O 11 MSSDIO E3P I O 12 MSDAT1 E3P I O 13 MSBS E3P I O 14 GND 15 FM E3V 16 MSCLK E3P I O 17 GND 18 MSSDIO E3P I O 19 MSDAT1 E3P I O 20 FM E3V 21 SDAT3 E3P I O 22 SDAT2 E3P I O 23 SDAT1 E3P I O 24 SDAT0 E3P I O 25 MSDAT3 E3P I O 26 MSDAT2 E3P I O 27 MSDAT1 E3P I O 28 MSSDIO E3P I O 29 GND 30 MSCLK E3P I O 31 XDWE E3N I 32 SDCMD E3P I O 33 SMCLE E3P...

Page 350: ...QF P3N I 18 P5V I 19 P3V I 20 PIRQG P3N O 21 N C 22 N C 23 GND 24 E3V I 25 X33MPC P3P I 26 PCIRS1 P3N O 27 GND 28 P3V I 29 PREQ2 P3N I 30 PGNT2 P3N O 31 P3V I 32 GND 33 AD31 P3P I O 34 PME S3N O 35 AD29 P3P I O 36 N C 37 GND 38 AD30 P3P I O 39 AD27 P3P I O 40 P3V I 41 AD25 P3P I O 42 AD28 P3P I O 43 N C 44 AD26 P3P I O 45 CBE3 P3N I 46 AD24 P3P I O 47 AD23 P3P I O 48 AD21 P3P I O 49 GND 50 GND 51 ...

Page 351: ... P3N I 74 GND 75 AD14 P3P I O 76 AD15 P3P I O 77 GND 78 AD13 P3P I O 79 AD12 P3P I O 80 AD11 P3P I O 81 AD10 P3P I O 82 GND 83 GND 84 AD09 P3P I O 85 AD08 P3P I O 86 CBE0 P3N O 87 AD07 P3P I O 88 P3V I 89 P3V 90 AD06 P3P I O 91 AD05 P3P I O 92 AD04 P3P I O 93 N C 94 AD02 P3P I O 95 AD03 P3P I O 96 AD00 P3P I O 97 P5V I 98 N C 99 AD01 P3P I O 100 N C 101 GND 102 GND 103 N C 104 GND 105 N C 106 N C ...

Page 352: ...GND 16 N C 17 N C 18 TA P5V 19 P3V I 20 PIRQD P3N O 21 N C 22 N C 23 GND 24 N C 25 X33MPC P3P I 26 PCIRS1 P3N O 27 GND 28 T P3V I 29 PREQ1 P3N I 30 PGNT1 P3N O 31 P3V I 32 GND 33 AD31 P3P I O 34 N C 35 AD29 P3P I O 36 N C 37 GND 38 AD30 P3P I O 39 AD27 P3P I O 40 T P3V P3V I 41 AD25 P3P I O 42 AD28 P3P I O 43 N C 44 AD26 P3P I O 45 CBE3 P3N I 46 AD24 P3P I O 47 AD23 P3P I O 48 TIDSEL P3P I O 49 GN...

Page 353: ...14 P3P I O 76 AD15 P3P I O 77 GND 78 AD13 P3P I O 79 AD12 P3P I O 80 AD11 P3P I O 81 AD10 P3P I O 82 GND 83 GND 84 AD09 P3P I O 85 AD08 P3P I O 86 CBE0 P3N O 87 AD07 P3P I O 88 T P3V P3V I 89 P3V 90 AD06 P3P I O 91 AD05 P3P I O 92 AD04 P3P I O 93 N C 94 AD02 P3P I O 95 AD03 P3P I O 96 AD00 P3P I O 97 P5V I 98 P5V 99 AD01 P3P I O 100 N C 101 GND 102 TMPTUN GND 103 N C 104 TMPTUN SXP 105 1R5 P1V 106...

Page 354: ...AL C 17 C 9 CN3010 MDC I F connector 12 pin Table C 9 MDC I F connector 12 pin PIN No Signal name I O PIN No Signal name I O 1 GND 2 N C 3 M97OT2 P3P I O 4 N C 5 GND 6 E3V 7 M97SY2 P3P I 8 GND 9 M97IN2 E3P O 10 GND 11 M97RS2 S3N I 12 X97BC2 P3P O 1T GND 2T GND 3T GND 4T GND 5T GND 6T GND ...

Page 355: ... S3N O 10 KBSC05 S3N O 11 KBSC06 S3N O 12 KBRT00 S3N O 13 KBSC07 S3N O 14 KBSC08 S3N O 15 KBSC09 S3N O 16 KBRT01 S3N O 17 KBRT02 S3N O 18 KBRT03 S3N O 19 KBSC10 S3N O 20 KBSC11 S3N O 21 KBRT04 S3N O 22 KBRT05 S3N O 23 KBSC12 S3N O 24 KBSC13 S3N O 25 KBRT06 S3N O 26 KBRT07 S3N O 27 KBSC14 S3N O 28 KBSC15 S3N O 29 N C 30 N C 31 N C 32 N C 33 N C 34 P5V I 1T GND 2Y GND C 11 CN3240 PAD connector 4 pin...

Page 356: ...3400 Debugging port connector 4 pin Table C 13 Debugging port connector 4 pin PIN No Signal name I O PIN No Signal name I O 1 P3V 2 DBGRX P3P I 3 DBGTX P3P O 4 GND C 14 CN4100 Network I F connector 14 pin Table C 14 Network I F connector 14 pin PIN No Signal name I O PIN No Signal name I O 1 ACT P3N O 2 LNK P3N O 3 Pulled up by P3V 4 Pulled up by P3V I 5 N C 6 N C 7 RJ45 8 8 RJ45 7 9 RJ45 6 10 RJ4...

Page 357: ... 1T GND 2T GND 3T GND 4T GND C 16 CN4610 UA board I F connector 10 pin Table C 16 UA board I F connector 10 pin PIN No Signal name I O PIN No Signal name I O 1 GND 2 GND 3 USBP0 S3N I O 4 USBP0 S3P I O 5 USBOPS E5V 6 USBOPS E5V 7 USBP4 S3N I O 8 USBP4 S3P I O 9 GND 10 GND C 17 CN4611 USB connector Port6 8 pin Table C 17 USB connector Port6 8 pin PIN No Signal name I O PIN No Signal name I O 1 USBO...

Page 358: ...YP O 5 TXDA0 PYN 6 TXDA1 PYP O 7 TXDA1 PYN O 8 TXDA2 PYP O 9 TXDA2 PYP O 10 GND 11 TXCK1 P3P O 12 TXCK1 P3N I 13 GND 14 TXDT4 P3P O 15 TXDT4 P3N O 16 TXDT5 P3P O 17 TXDT5 P3N O 18 TXDT6 P3P O 19 TXDT6 P3N O 20 GND 21 GND 22 LCDSCL P3P I O 23 DDC P3V 24 PNL P3V 25 PNL P3V 26 LCDSDA P3P I O 27 FL GND 28 FL GND 29 FL GND 30 FL GND 31 FL GND 32 FL GND 33 BRT0 P5P O 34 BRT1 P5P O 35 BRT2DA S3P O 36 GND...

Page 359: ... O PIN No Signal name I O 1 SYSRED PXP I 2 SYSGREEN PXP I 3 SYSBLUE PXP I 4 N C 5 GND 6 GND 7 GND 8 GND 9 DDC P5V 10 GND 11 N C 12 ALDSDA P2P I O 13 HSYNC P3P O 14 VSYNC P3P O 15 ALDSCL P2P I O C 20 CN5501 S VIDEO I F connector 4 pin Table C 20 S VIDEO I F connector 4 pin PIN No Signal name I O PIN No Signal name I O 1 GND 2 GND 3 LUMINA PYP O 4 CHROMA PYP O 1T GND 2T GND 3T GND 4T GND ...

Page 360: ...1V 13 PVT EFV 14 L1INE1 PXP 15 PVT EFV 16 GND 17 N C 18 GND 19 L1INE2 PXP 20 GND 21 L1INE3 PXP 22 GND 23 PGN 24 GND 25 GND 26 GND 27 TXCK1 P3N I 28 TXCK0 P3N I 29 TXCK1 P3P I 30 TXCK1 P3P I 31 GND 32 GND 33 TXCK4 P3N I 34 TXDT0 P3P I 35 TXCK4 P3P I 36 TXDT0 P3N I 37 TXCK5 P3N I 38 TXDT1 P3P I 39 TXCK5 P3P I 40 TXDT1 P3N I 41 GND 42 GND 43 TXCK6 P3N I 44 TXDT2 P3P I 45 TXCK6 P3P I 46 TXDT2 P3N I 47...

Page 361: ... 77 GND 78 GND 79 PEGC11 P1N I 80 PECG11 P1N O 81 PEGC11 P1P I 82 PECG11 P1P O 83 GND 84 GND 85 PEGC10 P1N I 86 PECG10 P1N O 87 PEGC10 P1P I 88 PECG10 P1P O 89 GND 90 GND 91 PEGC09 P1N I 92 PECG09 P1N O 93 PEGC09 P1P I 94 PECG09 P1P O 95 GND 96 GND 97 PEGC08 P1N I 98 PECG08 P1N O 99 PEGC08 P1P I 100 PECG08 P1P O 101 GND 102 GND 103 PEGC07 P1N I 104 PECG07 P1N O 105 PEGC07 P1P I 106 PECG07 P1P O 10...

Page 362: ... O 137 GND 138 GND 139 PEGC01 P1N I 140 PECG01 P1N O 141 PEGC01 P1P I 142 PECG01 P1P O 143 GND 144 GND 145 PEGC00 P1N I 146 PECG00 P1N O 147 PEGC00 P1P I 148 PECG00 P1P O 149 GND 150 GND 151 XPEPEG P3N O 152 NVARED PXP I 153 XPEPEG P3P O 154 A GND 155 GND 156 NVAGRUN PXP I 157 RSTVGA P3N 158 A GND 159 PDNVGA P3N 160 NVABLU PXP I 161 DVIDET S3N 162 A GND 163 GND 164 AHSYNC P3P I O 165 GND 166 AVSYN...

Page 363: ... 190 GPUHOT S5V O 191 NVASCL P3P I O 192 GND 193 NVASDA P3P I O 194 SVSCL P3P I O 195 NVBSCL P3P 196 SVSDA P3P I O 197 NVBSDA P3P 198 SVRST S3N O 199 NVCSCL P3P I O 200 VDMDD S3P O 201 NVCSDA P3P I O 202 SVRXPD S3N O 203 GND 204 SVTXPC S3N O 205 LCDVEN P3P I 206 A GND 207 FLVEN P3P I 208 COMP IN 209 GND 210 A GND 211 GPON E3P O 212 LUMA IN 213 VG1R8 P1V I 214 A GND 215 PVON S5P I 216 CROM IN 217 1...

Page 364: ...ctor 4 pin Table C 23 Speaker connector 4 pin PIN No Signal name I O PIN No Signal name I O 1 SPOTL PXN O 2 SPOTL PXP O 3 SPOTR PXP O 4 SPOTR PXN O C 24 CN6310 Headphone connector 9 pin Table C 24 Headphone connector 9 pin PIN No Signal name I O PIN No Signal name I O 1 A4R7 P4V 2 HEADL PXP I 3 HEADR PXP I 4 A GND 5 SPDJIN P3P I 6 N C 7 DOUT P3P O 8 SPD3V P3V 9 GND C 25 CN8800 DC IN connector 4 pi...

Page 365: ...Signal name I O 1 PVBL1 O 2 BTMP1 3 DCHG I 4 M5V 5 PSCL S5P I O 6 PSDA S5P I O 7 GND 8 DBT10V S5N O 9 GND 10 GND C 27 CN8770 FAN connector 3 pin Table C 27 FAN connector 3 pin PIN No Signal name I O PIN No Signal na me I O 1 P5V O 2 GND 3 FANG0 P3P I C 28 CN9990 RTC battery connector 3 pin Table C 28 RTC battery connector 3 pin PIN No Signal name I O PIN No Signal name I O 1 R3V I 2 N C 3 GND 1T G...

Page 366: ...29 SW FPC I F connector 20 pin PIN No Signal name I O PIN No Signal name I O 1 PNLOFF S3N I 2 GNBTNE S3N I 3 GNBTND S3P I 4 GNBTNC S3N I 5 GNBTNB S3N I 6 GNBTNA S3N I 7 GND 8 GND 9 KBSC16 S3N O 10 N C 11 KBRT00 S3N O 12 KBRT01 S3N O 13 KBRT02 S3N O 14 KBRT03 S3N O 15 CDBTN S3N I 16 TVBTN S3N I 17 PWRSW S3N I 18 N C 19 GND 20 P5V 1T GND 2T GND ...

Page 367: ...USBP0 S3P I O 5 USBOPS E5V 6 USBOPS E5V 7 USBP4 S3N I O 8 USBP4 S3P I O 9 GND 10 GND C 31 CN4620 USB Port0 I F connector 1 4 pin Table C 31 USB Port0 I F connector 1 4 pin PIN No Signal name I O PIN No Signal name I O 1 USBOPS E5V 2 USBP0 S3N I O 3 USBP0 S3P I O 4 GND 1T GND 2T GND 3T GND C 32 CN4621 USB Port4 I F connector 2 4 pin Table C 32 USB Port0 I F connector 2 4 pin PIN No Signal name I O ...

Page 368: ... C 33 TV in connector 5 pin PIN No Signal name I O PIN No Signal name I O 1 R I 2 TV GND 3 CVBB 4 L I 5 TV GND C 34 CN9550 S Video OUT connector 12 pin Table C 34 S Video OUT connector 12 pin PIN No Signal name I O PIN No Signal name I O 1 F GND 2 F GND 3 CVBB 4 TV GND 5 N C 6 TVA P3V 7 N C 8 TV GND 9 R O 10 TV GND 11 L O 12 TV GND ...

Page 369: ...R5 P1V 11 PVT EFV 12 1R5 P1V 13 PVT EFV 14 L1INE1 PXP 15 PVT EFV 16 GND 17 N C 18 GND 19 L1INE2 PXP 20 GND 21 L1INE3 PXP 22 GND 23 PGN 24 GND 25 GND 26 GND 27 TXCK1 P3N O 28 TXCK0 P3N O 29 TXCK1 P3P O 30 TXCK1 P3P O 31 GND 32 GND 33 TXCK4 P3N O 34 TXDT0 P3P O 35 TXCK4 P3P O 36 TXDT0 P3N O 37 TXCK5 P3N O 38 TXDT1 P3P O 39 TXCK5 P3P O 40 TXDT1 P3N O 41 GND 42 GND 43 TXCK6 P3N O 44 TXDT2 P3P O 45 TXC...

Page 370: ...N I 75 PEGC12 P1P O 76 PECG12 P1P I 77 GND 78 GND 79 PEGC11 P1N O 80 PECG11 P1N I 81 PEGC11 P1P O 82 PECG11 P1P I 83 GND 84 GND 85 PEGC10 P1N O 86 PECG10 P1N I 87 PEGC10 P1P O 88 PECG10 P1P I 89 GND 90 GND 91 PEGC09 P1N O 92 PECG09 P1N I 93 PEGC09 P1P O 94 PECG09 P1P I 95 GND 96 GND 97 PEGC08 P1N O 98 PECG08 P1N I 99 PEGC08 P1P O 100 PECG08 P1P I 101 GND 102 GND 103 PEGC07 P1N O 104 PECG07 P1N I 1...

Page 371: ...135 PEGC02 P1P O 136 PECG02 P1P I 137 GND 138 GND 139 PEGC01 P1N O 140 PECG01 P1N I 141 PEGC01 P1P O 142 PECG01 P1P I 143 GND 144 GND 145 PEGC00 P1N O 146 PECG00 P1N I 147 PEGC00 P1P O 148 PECG00 P1P I 149 GND 150 GND 151 XPEPEG P3N I 152 NVARED PXP O 153 XPEPEG P3P I 154 A GND 155 GND 156 NVAGRUN PXP O 157 RSTVGA P3N 158 A GND 159 PDNVGA P3N 160 NVABLU PXP O 161 DVIDET S3N 162 A GND 163 GND 164 A...

Page 372: ... GTHERM P3P O 189 GND 190 GPUHOT S5V I 191 NVASCL P3P I O 192 GND 193 NVASDA P3P I O 194 SVSCL P3P 195 NVBSCL P3P 196 SVSDA P3P 197 NVBSDA P3P 198 SVRST S3N 199 NVCSCL P3P I O 200 VDMDD S3P 201 NVCSDA P3P I O 202 SVRXPD S3N 203 GND 204 SVTXPC S3N 205 LCDVEN P3P O 206 A GND 207 FLVEN P3P O 208 COMP IN 209 GND 210 A GND 211 GPON E3P I 212 LUMA IN 213 VG1R8 P1V O 214 A GND 215 PVON S5P O 216 CROM IN ...

Page 373: ...Appendices Appendix C Pin Assignments C 36 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 ...

Page 374: ... 16 F0 16 03 2 03 83 1E F0 1E 04 3 04 84 26 F0 26 05 4 05 85 25 F0 25 06 5 06 86 2E F0 2E 07 6 07 87 36 F0 36 08 7 08 88 3D F0 3D 2 09 8 09 89 3E F0 3E 2 10 9 0A 8A 46 F0 46 2 11 0 0B 8B 45 F0 45 12 _ 0C 8C 4E F0 4E 13 0D 8D 55 F0 55 15 BkSp 0E 8E 66 F0 66 16 Tab 0F 8F 0D F0 0D 17 Q 10 90 15 F0 15 18 W 11 91 1D F0 1D 19 E 12 92 24 F0 24 20 R 13 93 2D F0 2D 21 T 14 94 2C F0 2C 22 Y 15 95 35 F0 35 2...

Page 375: ... 1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B F0 2B 35 G 22 A2 34 F0 34 36 H 23 A3 33 F0 33 37 J 24 A4 3B F0 3B 2 38 K 25 A5 42 F0 42 2 39 L 26 A6 4B F0 4B 2 40 27 A7 4C F0 4C 2 41 28 A8 52 F0 52 43 Enter 1C 9C 5A F0 5A 3 44 Shift L 2A AA 12 F0 12 45 No 102 key 56 D6 61 F0 61 46 Z 2C AC 1A F0 1A 47 X 2D AD 22 F0 22 48 C 2E AE 21 F0 21 49 V 2F AF 2A F0 2A 50 B 30 B0 32 F0 32 51 N 31 B1 31 F0 31 52 M 32 B2 ...

Page 376: ...1 76 Del E0 53 E0 D3 E0 71 E0 F0 71 1 79 E0 4B E0 CB E0 6B E0 F0 6B 1 80 Home E0 47 E0 C7 E0 6C E0 F0 6C 1 81 End E0 4F E0 CF E0 69 E0 F0 69 1 83 E0 48 E0 C8 E0 75 E0 F0 75 1 84 E0 50 E0 D0 E0 72 E0 F0 72 1 85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D 1 86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A 1 89 E0 4D E0 CD E0 74 E0 F0 74 1 110 Esc 01 81 76 F0 76 112 F1 3B BB 05 F0 05 113 F2 3C BC 06 F0 06 114 F3 3D BD 04 F0 0...

Page 377: ... 58 D8 07 F0 07 3 124 PrintSc 6 6 6 6 6 126 Pause 7 7 7 7 7 202 Fn 4 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5D E0 DD E0 2F E0 F0 2F Notes 1 Scan codes differ by mode 2 Scan codes differ by overlay function 3 Combined with the Fn key makes different codes 4 Fn key does not generate a code by itself 5 This key corresponds to key No 42 in a 102 key model 6 Refer to Table D 6 No 124 key scan co...

Page 378: ...2A E0 F0 12 E0 69 E0 F0 69 E0 12 83 E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12 84 E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12 85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12 86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12 89 E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12 203 Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12 204 App E0...

Page 379: ...E0 F0 12 83 E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12 84 E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12 85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12 86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12 89 E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12 203 Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12 204 App E0 2A E0 5D E0 DD E0 AA E0...

Page 380: ... 4B CB 6B F0 6B 24 I 5 4C CC 73 F0 73 25 O 6 4D CD 74 F0 74 26 P 4A CA 7B F0 7B 37 J 1 4F CF 69 F0 69 38 K 2 50 D0 72 F0 72 39 L 3 51 D1 7A F0 7A 40 4E CE 79 F0 79 52 M 0 52 D2 70 F0 70 54 53 D3 71 F0 71 55 E0 35 E0 B5 40 4A E0 F0 4A Table D 6 No 124 key scan code Code set 1 Code set 2 Key top Shift Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12 Ctrl E0 3...

Page 381: ...D 8 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 Table D 7 No 126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0 7E E0 F0 7E This key generates only make codes ...

Page 382: ...E Key Layout Appendices QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL E 1 Appendix E Key Layout Appendix E Key Layout E 1 Keyboard Layout Figure E 1 Keyboard layout for US Figure E 2 Keyboard layout for UK ...

Page 383: ...Appendices Appendix E Key Layout E 2 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 ...

Page 384: ...Appendix F Wiring diagrams Appendices QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL F 1 Appendix F Appendix F Wiring Diagrams F 1 LAN Loopback Connector Figure F 1 LAN loopback connector ...

Page 385: ...Appendices Appendix F Wiring diagrams F 2 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 ...

Page 386: ...he computer 3 If you fail to rewrite BIOS then when you next turn on the power a message may be displayed that the contents of the BIOS have been erased In this case insert the BIOS EC KBC rewriting disk and the BIOS will be rewritten 1 Set the system to boot mode 2 Turn off the power to the computer 3 Remove the external cables and cards 4 Connect an external FDD and insert the BIOS EC KBC rewrit...

Page 387: ...Appendices Appendix G BIOS Rewrite Procedures G 2 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 ...

Page 388: ...en you next turn on the power a message may be displayed that the contents of the EC KBC have been erased In this case insert the EC KBC rewriting disk and the EC KBC will be rewritten 5 Normally it takes about 30 seconds to rewrite the EC KBC It may take 3 minutes maximum depending on the conditions of the computer or ICs The computer is not hung up Allow sufficient time Never reboot or turn off ...

Page 389: ...Appendices Appendix H EC KBC Rewrite Procedures H 2 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 ...

Page 390: ...s QOSMIO F20 Maintenance Manual 960 526 CONFIDENTIAL I 1 Appendix I Reliability Appendix I Reliability The following table shows MTBF Mean Time Between Failures in maximum configuration Table I 1 MTBF Component Time hours System 5 841 ...

Page 391: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL QOSMIO F20 Maintenance Manual 960 526 ...

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