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Toshiba PORTEGE R500 Series, User Manual

The Toshiba PORTEGE R500 Series brings power, portability, and reliability to your fingertips. With its sleek design and impressive features, this laptop guarantees seamless performance. To get the most out of your device, download the user manual for free at manualshive.com and unlock the full potential of your Toshiba PORTEGE R500 Series.

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8-18

User’s Manual

PORTÉGÉ R500

i.LINK (IEEE1394) device

LAN

Wireless LAN

If the following procedures do not restore LAN access, consult your LAN 

administrator. For more information on wireless communication, refer to 

Chapter 4, 

Operating Basics

.

Problem

Procedure

i.LINK device does not 

function

Make sure the cable is securely connected to the 

computer and to the device.

Make sure the device’s power is turned on.

Reinstall the drivers. Open the Windows 

Control Panel and double-click the 

Add 

Hardware

 icon. Follow the on-screen 

directions.

Restart Windows.
If problems persist, contact your dealer.

Problem

Procedure

Cannot access LAN 

Check for a firm cable connection between the 

LAN jack and the LAN hub.

Wake-up on LAN does 

not work

Make sure the AC adaptor is connected. The 

Wake-up on LAN function consumes power even 

when the system is off.
If problems persist, consult your LAN 

administrator.

Problem

Procedure

Cannot access 

Wireless LAN

Make sure the computer’s Wireless 

communication switch is set to on.
If problems persist, contact your LAN 

administrator.

Summary of Contents for PORTEGE R500 Series

Page 1: ...computers toshiba europe com User s Manual PORTÉGÉ R500 ...

Page 2: ...ii User s Manual PORTÉGÉ R500 ...

Page 3: ...al Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for the TOSHIBA PORTÉGÉ R500 Portable Personal Computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions o...

Page 4: ... is only for EU member states The use of the symbol indicates that this product may not be treated as household waste By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about recycling of this product...

Page 5: ...mploys a laser system To ensure proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure To prevent direct exposure to the laser beam do not ...

Page 6: ...rvice station To prevent direct exposure to the laser beam do not try to open the enclosure VORSICHT Dieses Gerät enthält ein Laser System und ist als LASERSCHUTZKLASSE 1 PRODUKT klassifiziert Für den richtigen Gebrauch dieses Modells lesen Sie bitte die Bedienungsanleitung sorgfältig durch und bewahren diese bitte als Referenz auf Falls Probleme mit diesem Modell auftreten benachrichtigen Sie bit...

Page 7: ...laserstråling OBS Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1 VAROITUS Suojakoteloa si saa avata Laite sisältää laserdiodin joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä CAUTION USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE V...

Page 8: ...viii User s Manual PORTÉGÉ R500 ...

Page 9: ...2 2 Right side 2 3 Back 2 5 Underside 2 6 Front with the display open 2 7 Indicators 2 9 Optical disc drive 2 11 AC adaptor 2 13 Chapter 3 Hardware Utilities and Options Hardware 3 1 Special features 3 5 TOSHIBA Value Added Package 3 7 Utilities and Applications 3 8 Optional devices 3 11 Optional accessories 3 26 Chapter 4 Operating Basics Using the Touch Pad 4 1 Using the Fingerprint Sensor 4 2 U...

Page 10: ...6 1 Monitoring the power conditions 6 2 Battery 6 4 TOSHIBA Password Utility 6 11 Power up modes 6 14 Panel power on off 6 14 System Auto Off 6 14 Chapter 7 HW Setup BIOS Setup Accessing HW Setup 7 1 HW Setup window 7 1 BIOS Setup Program 7 7 Chapter 8 Troubleshooting Problem solving process 8 1 Hardware and system checklist 8 3 TOSHIBA support 8 20 Appendix A Specifications Environmental Requirem...

Page 11: ...echnology and your Health D 2 Regulatory statements D 3 Using Bluetooth Adaptor from TOSHIBA equipment in Japan D 5 Appendix E AC Power Cord and Connectors Certification agencies E 1 Appendix F Legal Footnotes Appendix G TOSHIBA Anti theft Protection Timer Appendix H If your computer is stolen Glossary Index ...

Page 12: ...xii User s Manual PORTÉGÉ R500 ...

Page 13: ...xperienced computer user please continue reading the preface to learn how this manual is organized then become acquainted with this manual by browsing through its pages Be sure to read the Special features section in Chapter 3 Hardware Utilities and Options to learn about features that are uncommon or unique to this computer as well as the section on Chapter 7 HW Setup BIOS Setup to understand how...

Page 14: ...ach type of message is identified as shown below Terminology This term is defined in this manual as follows ABC When procedures require an action such as clicking an icon or entering text the icon s name or the text you are to type in is represented in the typeface you see to the left S ABC Names of windows or icons or text generated by the computer that appear on its display screen are presented ...

Page 15: ...tilation Otherwise they may overheat To keep your computer in prime operating condition protect your work area from Dust moisture and direct sunlight Equipment that generates a strong electromagnetic field such as stereo speakers other than speakers that are connected to the computer or speakerphones Rapid changes in temperature or humidity and sources of temperature change such as air conditioner...

Page 16: ...hat is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction PC Card overheating Some PC Cards can become hot during prolonged use which may result in errors or instability in the operation of the device ...

Page 17: ... have all the following items PORTÉGÉ R500 Portable Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Documentation PORTÉGÉ R500 User Manual PORTÉGÉ R500 Quickstart Instruction Manual for Safety and Comfort Microsoft Windows Vista Quick Start Guide Warranty information If any of the items are missing or damaged contact your dealer immediately Some of the features described in th...

Page 18: ... Memory Utilities TOSHIBA SD Memory Boot Utility CD DVD Drive Acoustic Silencer TOSHIBA Assist TOSHIBA ConfigFree TOSHIBA HDD Protection TOSHIBA Disc Creator Fingerprint Utility Windows Mobility Center Online User s Manual Backup media TOSHIBA Security Assist TOSHIBA Wireless Key Logon Infineon Trusted Platform Module Utility on some models Bluetooth Stack for Windows by Toshiba on some models Pro...

Page 19: ...re comfortable and productive while using a notebook computer By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck Use a virus check program and make sure it is updated regularly Never format storage media without checking its content formatting destroys all stored data It is a good idea to periodically ba...

Page 20: ...les that comply with the legal voltage and frequency specifications and requirements in the country of use Failure to do so could result in a fire or electric shock possibly resulting in serious injury The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside this region For use in other regions please buy power cords that c...

Page 21: ...g 2 Connect the AC adaptor s DC output plug to the DC IN 15V jack on the left side of the computer Connecting the AC adaptor to the computer 3 Plug the power cord into a live wall outlet the Battery and DC IN indicators on the front of the computer should glow Either a 2 pin or 3 pin adaptor cord will be included with the computer depending on the model you purchased DC IN 15V jack ...

Page 22: ...splay panel Opening it vigorously or slamming it shut could damage the computer Be careful not to open the display panel too far as this could put stress on the display panel s hinges and cause damage Do not press or push on the display panel Do not lift the computer by the display panel Do not close the display panel with pens or any other objects left in between the display panel and the keyboar...

Page 23: ...urning off the power The power can be turned off in one of three modes either Shut Down Boot Mode Hibernation Mode or Sleep Mode Shut Down mode Boot Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system s main screen the next time it is turned on 1 If you have entered data either save it to the hard disk drive or to other storag...

Page 24: ... can cause data loss Do not turn the computer or peripheral devices back on immediately wait a short period to avoid any potential damage Turning Off Your Computer where Electronic Devices are Regulated or Controlled When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled always shut down the computer completely or put the comput...

Page 25: ...e enabled within the Power Options to access it click Start Control Panel System and Maintenance Power Options When the AC adaptor is connected the computer will go into Sleep Mode according to the settings in the Power Options to access it Start Control Panel System and Maintenance Power Options To restore the operation of the computer from Sleep Mode press and hold the power button or any key on...

Page 26: ...n because of a low battery condition You can return to your previous working environment immediately when you turn on the computer Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature Allows the use of the panel power off feature When the computer is in Sleep Mode the Power indicator will blink orange...

Page 27: ...ton does or Choose what closing the lid does 4 Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid 5 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer will take a moment to save the current data in memory to the hard disk drive During this time the Hard Disk Drive indicator wi...

Page 28: ...the hard disk drive for the System Recovery Options This partition stores files which can be used to repair the system in the event of a problem The System Recovery Options feature is installed on the hard disk when shipped from the factory The System Recovery Options menu includes tools to repair startup problems run diagnostics or restore the system See the Windows Help and Support content for m...

Page 29: ...Priority section in Chapter 7 HW Setup BIOS Setup for further information 4 A menu will be displayed from which you should follow the on screen instructions 5 If your computer came with additional software installed this software can not be recovered from the Product Recovery DVD ROM Re install these applications e g Works Suite Games etc separately from other media When the sound mute feature has...

Page 30: ...1 14 User s Manual PORTÉGÉ R500 ...

Page 31: ... shows the computer s front with its display panel in the closed position Front of the computer with display panel closed Legal Footnote Non applicable Icons For more information regarding Non applicable Icons please refer to the Legal Footnotes section in Appendix H System indicators System indicators These LED indicators allow you to monitor the status of various computer functions and are descr...

Page 32: ...or to the computer Universal Serial Bus USB 2 0 ports Two Universal Serial Bus ports which comply to the USB 2 0 standard are provided on the left hand side of the computer The port with the icon has USB Sleep and Charge function Keep foreign metal objects such as screws staples and paper clips out of the USB connectors Foreign metal objects can create a short circuit which can cause damage and fi...

Page 33: ... headphones Volume control dial Use this dial to adjust the volume of the internal monaural speaker and optional external stereo headphones if connected Move the Volume control dial to the right to decrease the volume and to the left to increase the volume Universal Serial Bus USB 2 0 port Optical disc drive LAN jack Wireless communication switch PC Card slot PC Card eject button SD Card slot Secu...

Page 34: ...ipment possibly resulting in serious injury Do not use the Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation PC Card slot This slot can accommodate a single Type II 16 bit or 32 bit CardBus PC Card device PC Card eject button Use this butto...

Page 35: ... power supply It could cause damage or malfunction Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer Battery pack Battery pack The battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please ...

Page 36: ...on Docking port This port enables connection of an optional TOSHIBA Slim Port Replicator II described in Chapter 3 Hardware Utilities and Options Only the TOSHIBA Slim Port Replicator II can be used with this computer Do not attempt to use any other Port Replicator Keep foreign objects out of the docking port A pin or similar object can damage the computer s circuitry A plastic shutter protects th...

Page 37: ...k to release the battery pack for removal Display screen Touch Pad control buttons Back light On Off button Fingerprint Sensor Display hinge Touch Pad Keyboard Speaker Power button LCD Sensor switch Not shown Display hinge TOSHIBA Assist button Microphone Display hinges The display hinges allow the display panel to be position at a variety of easy to view angles Display screen Please be aware that...

Page 38: ... cursor control overlay keys and Keys The keyboard is compatible with the IBM enhanced keyboard Refer to Chapter 5 The Keyboard for details Speaker The internal monaural speaker emits sound generated by your software as well as audio alarms generated by the system Power button Press this button to turn the computer s power on and off TOSHIBA Assist button Press this button to launch the TOSHIBA As...

Page 39: ...an specify within the Power Options To access it click Start Control Panel System and Maintenance Power Options Do not put any magnetic objects close to this switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled DC IN The DC IN indicator normally glows blue when power is being correctly supplied from the AC power...

Page 40: ...attery s charge blue indicates the battery is fully charged orange indicates the battery is charging and flashing orange indicates a low battery condition Please refer to Chapter 6 Power and Power Up Modes for more information on this feature Hard Disk Drive The Hard Disk Drive indicator glows blue whenever the computer is accessing the built in hard disk drive SD Card The SD Card indicator glows ...

Page 41: ...drive to see the types of discs it can write Use TOSHIBA Disc Creator and Ulead DVD MovieFactory to write compact discs Refer to Chapter 4 Operating Basics CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format Arrow Mode When the Arrow Mode indicator lights green you can use the gray labeled keys on the keypad overlay as cursor keys Please refer to the Keypad...

Page 42: ...per Multi drive module lets you record data to rewritable CD DVDs as well as run either 12 cm 4 72 or 8cm 3 15 CD DVDs without using an adaptor CD ROM DVD ROM CD DA Photo CD single multi session CD ROM XA Mode 2 Form1 Form2 DVD R DVD R DVD Video CD Text CD ROM Mode 1 Mode 2 Enhanced CD CD EXTRA Addressing Method 2 DVD RW DVD RW DVD RAM The read speed is slower at the center of a disc and faster at...

Page 43: ...2 pin or 3 pin adaptor power lead will be bundled with the computer Do not use a 3 pin to 2 pin conversion plug The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside of this region In order to use the adaptor computer in other regions you should please buy a power cord that conforms to the safety rules and regulations in...

Page 44: ...2 14 User s Manual PORTÉGÉ R500 ...

Page 45: ...or Intel Core 2 Duo Processor which incorporates a 2 MB level2 cache memory It also supports Enhanced Intel SpeedStep Technology Some models in this series carry Intel Centrino Duo processor technology which is based on three separate technologies of Intel Core 2 Duo processor Intel PRO Wireless Network Connection and Mobile Intel 945 Express Chipset Family Legal Footnote CPU For more information ...

Page 46: ...ootnotes section in Appendix H Battery pack The computer is powered by one rechargeable lithium ion battery pack Legal Footnote Battery Life For more information regarding Battery Life please refer to the Legal Footnotes section in Appendix H RTC battery The internal RTC battery backs up the Real Time Clock RTC and calendar AC adaptor The AC adaptor provides power to the system and recharges the b...

Page 47: ...y For more information regarding Hard Disk Drive HDD Capacity please refer to the Legal Footnotes section in Appendix H Drive A DVD Super Multi drive is installed in your computer 2 6GB and 5 2GB DVD RAM media cannot be read from or written to Display panel 12 1 TFT LCD screen 16 million colors with a resolution of 1280 horizontal x 800 vertical pixels WXGA Legal Footnote LCD For more information ...

Page 48: ...rkets Bluetooth Some computers in this series offer Bluetooth wireless communication functionality which eliminates the need for cables between electronic devices such as computers printers and mobile phones When implemented Bluetooth provides a fast reliable and secure means to achieve wireless communication in a small space Wireless LAN Some computers in this series are equipped with a Wireless ...

Page 49: ...is feature automatically cuts off power to the computer s display panel when there is no keyboard input for a specified time with power being restored the next time a key is pressed This can be specified in the Power Options HDD automatic power off 1 This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time with power being restored when the hard...

Page 50: ...tions Heat dispersal 1 To protect against overheating the processor has an internal temperature sensor so that if the computer s internal temperature rises to a certain level the cooling fan is turned on or the processing speed is lowered This can be specified in the Power Options TOSHIBA HDD Protection This feature uses the acceleration sensor built in the computer to detect vibration and shocks ...

Page 51: ...rting application from the button can be changed TOSHIBA Zooming Utility This utility allows you to enlarge or reduce the icon size on the Windows Desktop or the zoom factor associated with specific supported applications TOSHIBA PC Diagnostic Tool The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer s built in hardw...

Page 52: ...password in order to remove the need to input these details from the keyboard Just by swiping an enrolled finger against the fingerprint sensor the following functions will be enabled Logon to Windows and access a security enabled homepage through Internet Explorer Files and folders can be encrypted decrypted and third party access to them is prevented Disable the password protected screen saver w...

Page 53: ...t TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides access to specific tools utilities and applications that make the use and configuration of the computer easier TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections help in the identification of communication problems and allow the c...

Page 54: ...ta access or Quiet Mode which runs audio CDs at single speed and which can lessen operational noise It is ineffective with DVDs Windows Mobility Center This section describes the Windows Mobility Center Mobility Center is a utility for accessing several mobile PC settings quickly in one window A default maximum of eight tiles are provided by the operating system and the additional two tiles are ad...

Page 55: ...vendor can be installed as the slot supports 16 bit PC Cards and 32 bit CardBus cards For reference CardBus supports the newer standard of 32 bit PC Cards and provides superior performance for the greater demands of applications such as multimedia data transmission To connect optional devices such as USB device or External monitor to the computer be sure to check the shape and orientation of the c...

Page 56: ...iguration in Windows in order to ensure that it is correct Removing a PC Card To remove a PC Card follow the steps as detailed below 1 Open the Safely Remove Hardware icon on the Windows Task Bar 2 Point to PC Card and click the left Touch Pad control button 3 Press the PC Card eject button to partially extend it out of the computer 4 Press the extended PC Card eject button in order to eject the P...

Page 57: ... to the logo when purchasing The maximum capacity of SD memory cards is 2GB The maximum capacity of SDHC memory cards is 8GB PC Card PC Card eject button When you do not use a PC card please be sure to insert a Dummy card Keep foreign objects out of the SD Card slot Never allow metal objects such as screws staples and paper clips to enter the computer or keyboard Foreign metal objects can create a...

Page 58: ...Hardware icon on the Windows Task Bar 2 Point to SD Memory Card and click the left Touch Pad control button 3 Press the SD SDHC Card to partially extend it out of the computer 4 Grasp the SD SDHC Card and remove it Removing an SD SDHC Card SD SDHC Card SD Card slot Make sure the SD SDHC Card is oriented properly before you insert it Make sure that the SD SDHC Card is facing the correct direction w...

Page 59: ... card Card care Do not twist or bend cards Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid Do not touch the metal part of a card or expose it to liquids or let it get dirty After using card return it to its case The card is designed so that it can be inserted only one way Do not try to force the card into the slot Do not leave a card partially inse...

Page 60: ...ials that hold or generate static electricity When installing or removing a memory module you must ensure that you do not touch any other internal areas of the computer The Front Side Bus FSB Speed for this computer is 533MHz While 667MHz memory modules can be installed the FSB will depend on the computer Use only memory modules approved by TOSHIBA Do not try to install or remove a memory module u...

Page 61: ...ard memory module within 2 048 MB Installing a memory module To install a memory module follow the steps as detailed below 1 Set the computer to Boot Mode and turn its power off make sure the Power indicator is off refer to the Turning off the power section in Chapter 1 Getting Started if required 2 Remove the AC adaptor and all cables and peripherals connected to the computer 3 Turn the computer ...

Page 62: ...eate a short circuit which can cause computer damage and fire possibly resulting in serious injury Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the module into the connector firmly if you find it difficult to insta...

Page 63: ...move the battery pack refer to Replacing the battery pack section in Chapter 6 Power and Power Up Modes if required 4 Loosen the two screws securing the memory module cover in place please note that this screw is attached to the cover in order to prevent it from being lost 5 Slide your fingernail or a thin object under the cover and lift it off 6 Push the latches away from the module in order to r...

Page 64: ... external analog monitor can be connected to the external monitor port on the computer To connect a monitor follow the steps as detailed below Connecting the monitor cable 1 Turn the computer s power off 2 Connect the monitor cable to the external monitor port Connecting the monitor cable to the external monitor port 3 Turn the external monitor s power on 4 Turn the computer s power on Latches Tak...

Page 65: ... you turn the computer s power off be sure to press FN F5 hot key again to switch to the internal display Please refer to Chapter 5 The Keyboard for further details on using hot keys to change the display setting USB FDD Kit The USB floppy diskette drive accommodates either a 1 44 MB or 720 KB floppy diskette and connects to one of the computer s USB ports The USB floppy diskette drive Do not disc...

Page 66: ... 3 Click the USB floppy diskette drive device that you want to remove 4 Carefully pull the floppy diskette drive s USB connector out from within the computer s USB port Make sure the connector is properly aligned with the socket Do not try to force the connection doing so can damage the connecting pins USB connector USB port If you connect the USB floppy diskette drive after the computer has alrea...

Page 67: ...nsferring data through an IEEE1394 hub do not connect or disconnect other devices from the hub during data transfer There is a likelihood that data will be damaged Connect all devices to the hub before you turn on the computer s power You may not use any copyrighted video or music data copied from a video camera except for your personal enjoyment If you connect disconnect an i LINK device to from ...

Page 68: ...re compatibility with all i LINK devices cannot be guaranteed Some devices might not support sleep or automatic off functions Do not connect or disconnect an i LINK device while it is using an application or when the computer is automatically shutting it down to save power Data might be destroyed Disconnecting 1 Open the Safely Remove Hardware icon on the Task Bar 2 Point to i LINK IEEE1394 device...

Page 69: ... properly before connecting to a LAN Logging onto a LAN using the computer s default settings could cause a malfunction in LAN operation Check with your LAN administrator regarding set up procedures You must connect the AC adaptor before you connect to a TOSHIBA Slim Port Replicator II When a TOSHIBA Slim Port Replicator II is connected to the computer you can not use the following computer s port...

Page 70: ...ht hand side faces you 2 Align the security cable with the lock hole and secure it in place Security lock Optional accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use For reference the following list details some of the items that are available from your reseller or TOSHIBA dealer Security lock slot DDR2 667 Me...

Page 71: ... II provides the ports available on the computer in addition to a digital visual interface DVI port External monitor port four Universal Serial Bus ports USB 2 0 and a LAN jack Bluetooth USB Adaptor A Bluetooth adaptor that has a USB connector Wireless communications can be carried out with Bluetooth compatible equipment by connecting to the USB port of the computer You can buy the module from a T...

Page 72: ...3 28 User s Manual PORTÉGÉ R500 ...

Page 73: ...Pad are used like the buttons on a standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to display a menu or other function depending on the software you are using Touch Pad Touch Pad control buttons You can also tap the Touch Pad to perform functions similar to those of the left button on a standard mouse...

Page 74: ...for fingerprint registration or authentication will help to minimize authentication failures Align the first joint of the finger at the center of the sensor then lightly touch the sensor and swipe finger horizontally towards you until the sensor surface becomes visible In performing this process you should also take care to ensure that the center of your fingerprint is on the sensor The following ...

Page 75: ...write on the sensor Do not touch the sensor with a finger or any other object which may have a build up of static electricity on it Observe the following before you place your finger on the sensor whether for fingerprint enrollment registration or recognition Wash and dry your hands thoroughly Remove static electricity from your fingers by touching any metal surface Static electricity is a common ...

Page 76: ...stances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints The recognition success rate may differ from user to user Setup Procedure Please use the following procedure when first using fingerprint authentication Fingerprint Registration You should initially enroll the required authentication data using the Fingerprint Enro...

Page 77: ...rd time the message Successfully combined will be displayed beneath the fingerprint images Click the Next button 7 When the Store To Sensor screen is displayed check Store fingerprint to Sensor Click Finish to complete fingerprint registration How to Delete the Fingerprint Data Saved fingerprint data is stored in special non volatile memory inside the fingerprint sensor Therefore if you give the c...

Page 78: ... Fingerprint Utility software The Encrypting File System EFS is a Windows Vista feature If a file is encrypted using EFS it cannot be encrypted further using the fingerprint authentication function 4 When Delete All Fingerprints is selected the user selection screen will be displayed so select which user s fingerprint data to delete Selecting Delete current user s fingerprints will delete the fing...

Page 79: ...e fingerprint authentication system can be used to replace the keyboard based password authentication system that is used when the computer is turned on If you do not want to use the fingerprint authentication system for password authentication when the computer is turned on but instead prefer to use the keyboard entry method instead simply press the BACK SPACE key when the Fingerprint Pre OS Auth...

Page 80: ...Pre OS Fingerprint Authentication check box and then click OK 6 Click the Exit button at the TrueSuiteAccessManager screen You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint Pre OS Authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on If the fingerprint authentication pro...

Page 81: ... configuring the settings please refer to the Manual for Fingerprint Registration Enrollment for further instructions 1 To run this program click Start All Programs TrueSuite Access Manager Fingerprint Application with Admin 2 UserAccountControl screen is displayed click the Allow button This setting can only be changed if the currently logged in user has administrator privileges 3 Swipe a registe...

Page 82: ...tions on writing to CDs DVDs Loading discs To load CD DVDs follow the steps below 1 When the computer s power is on press the eject button to open the disc tray slightly 2 Grasp the disc tray gently and pull until it is fully opened Pressing the eject button and pulling the disc tray open Use the WinDVD application to view DVD Video discs When the power of the optical disc drive is off pressing th...

Page 83: ... of the computer will extend slightly over the CD DVD tray Therefore you will need to turn the CD DVD at an angle when you place it in the disc tray After seating the CD DVD however make sure it lies flat Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment Prevent foreign objects from entering the drive Check the surface of the disc tray especially...

Page 84: ...t seated properly when the disc tray is closed the CD DVD might be damaged Also the disc tray might not open fully when you press the eject button Do not press the eject button while the computer is accessing the media drive Wait for the optical disc drive indicator to go out before you open the disc tray Also if the CD DVD is spinning when you open the disc tray wait for it to stop before you rem...

Page 85: ...disc tray will not open Pressing the eject button will not open the disc tray when the computer power is off If the power is off you can open the disc tray by inserting a slender object about 15 mm such as a straightened paper clip into the eject hole near the eject button Manual release with the eject hole Eject hole Turn off the power before you use the eject hole If the CD DVD is spinning when ...

Page 86: ...D R DVD RW or DVD RAM media that may be caused by writing or rewriting with this product or for any business profit loss or business interruption that may be caused by the change or loss of the recorded contents Damage that may be caused by using third party equipment or software Please refer to the Writable discs Chapter 2 for details about the types of writable CD and DVD discs that can be suppo...

Page 87: ... be aware that in no event does TOSHIBA guarantee the operation quality or performance of any disc CD R TAIYO YUDEN CO LTD MITSUBISHI CHEMICAL CORPORATION RICOH Co Ltd CD RW Multi Speed and High Speed MITSUBISHI CHEMICAL CORPORATION RICOH Co Ltd CD RW Ultra Speed MITSUBISHI CHEMICAL CORPORATION DVD R DVD Specifications for Recordable Disc for General Version 2 0 TAIYO YUDEN CO LTD Matsushita Elect...

Page 88: ...the wrong one In writing to DVD R DVD RW DVD R DVD RW or DVD RAM media some space is required for file management so you may not be able to write to the full capacity of the disc Since the disc is based on the DVD standard it might be filled with dummy data if the written data is less than about 1GB Therefore in these circumstance even if you write only a small amount of data it might take additio...

Page 89: ... the original data will be lost if there is a write error Do not perform any of the following actions Change users in the Windows Vista operating system Operate the computer for any other function including such tasks as using a mouse or Touch Pad or closing opening the display panel Start a communication application such as a modem Apply impact or vibration to the computer Install remove or conne...

Page 90: ...Disc Creator cannot record in packet format You might not be able to use the Disc Backup function of TOSHIBA Disc Creator to back up a DVD R DVD RW DVD R or DVD RW disc that was made with other software on a different optical media recorder If you add data to a DVD R or DVD R disc that you have already recorded to you might not be able to read the added data under some circumstances For example it...

Page 91: ...red from a DV Camcorder 1 Click Start All Programs DVD MovieFactory for TOSHIBA Ulead DVD MovieFactory for TOSHIBA Launcher to launch DVD MovieFactory 2 Insert a DVD RW or DVD RW disc in Burner 3 Click Video Disc Burn Video to Disc to launch Direct Recording dialog box choose DVD Video VR to invoke Straight Capture to Disc Page 4 Choose DVD Video format 5 Choose the capture source is DV 6 Press Ca...

Page 92: ...plication is running The preview might not display properly DVD MovieFactory cannot edit or play copy protected content Do not enter Sleep or Hibernation Mode while using DVD MovieFactory Do not operate DVD MovieFactory immediately after turning on the computer Please wait until all Disc Drive activity has stopped When recording to a DV Camcorder to ensure you capture all of your data let the camc...

Page 93: ...onnect external devices including the following PC card SD card USB device external display i LINK devices optical digital devices Please verify your disc after recording important data DVD R R RW disc cannot be written in VR format Not support to output VCD and SVCD format 3 About Straight to Disc Not support to record on DVD R R disc Not support to record DVD VR format by HDV HDV support to burn...

Page 94: ... similar cleaning solution Floppy diskettes 1 Store your floppy diskettes in the container they came in to protect them and keep them clean If a floppy diskette becomes dirty clean it with a soft lightly dampened cloth do not use cleaning fluid 2 Never open the shutter or touch the magnetic surface of your floppy diskette doing this could permanently damage it and lose data 3 Always handle floppy ...

Page 95: ...click on the speaker icon on the taskbar and select Open Volume Mixer from the sub menu To adjust the volume level of speakers or headphones move the Speakers slider To adjust the volume level of an application that you are using move the slider for the corresponding application Microphone Level Follow the steps below to change the microphone recording level 1 Right click on the speaker icon on th...

Page 96: ...the default output device Microphone is the default input device To change the default device click the Set Default Device button under the chosen device tab Information Click the information button to view hardware information software information and language setting Power Management The audio controller in your computer can be turned off when the audio function is not used To adjust the configu...

Page 97: ...lick Apply Wireless communications The computer s wireless communication function supports both Wireless LAN and Bluetooth devices Only some models are equipped with both Wireless LAN and Bluetooth functions Do not use the Wireless LAN Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other so...

Page 98: ...ith security settings Consult the documentation accompanied with your router or ask your wireless network administrator for the settings Security TOSHIBA strongly recommend that you enable encryption functionality otherwise your computer will be open to illegal access by an outsider using a wireless connection If this occurs the outsider may illegally access your system eavesdrop or cause the loss...

Page 99: ...ge Encryption prevents eavesdropping and maintains link privacy Bluetooth Stack for Windows by TOSHIBA Please note that this software is specifically designed for the following operating systems Microsoft Windows Vista Information regarding the use of this software with these operating systems is listed below with further details being contained with the electronic help files supplied with the sof...

Page 100: ...g procedure to re enable it Start Control Panel System and Maintenance System Device Manager Network adapters and right click the wireless device then choose enable LAN The computer has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX and Gigabit Ethernet LAN 1000 megabits per second 1000BASE T This section describes how to conn...

Page 101: ...ick into place Connecting the LAN cable 3 Plug the other end of the cable into a LAN hub connector or router Check with your LAN administrator and hardware or software vendor before using or configuring a network connection The computer must be configured properly before connecting to a LAN Logging onto a LAN using the computer s default settings could cause a malfunction in LAN operation Check wi...

Page 102: ...y damage Clean the plastics of the computer using a slightly water dampened cloth You can clean the display screen by spraying a small amount of glass cleaner onto a soft clean cloth and then wiping the screen gently with the cloth Moving the computer While the computer is designed for rugged durability you should exercise a few simple precautions when moving it in order to help ensure trouble fre...

Page 103: ...sing the Hard Disk Drive HDD Protection This computer has a function for reducing the risk of damage on the hard disk drive Using an acceleration sensor built into the computer TOSHIBA HDD Protection detects vibration shocks and similar signs of movement of the computer and automatically moves the Hard Disk Drive head to a safe position to reduce the risk of damage that could be caused by head to ...

Page 104: ...g on whether the computer is used as handheld or mobile usages or whether it is used in a stable environment such as on a table in the workplace or at home By setting different detection levels for the computer depending on whether it runs with the AC power desktop or with batteries handheld or mobile usage the detection level automatically switches according to the power connection mode 3D Viewer...

Page 105: ... are able to select whether to control this temperature by either turning on the fan first then if necessary lowering the processor speed or by lowering the processor speed first then if necessary turning on the fan these functions are controlled within the Power Options When the processor s temperature falls to a normal range the fan will be turned off and the processor operation returned to its ...

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Page 107: ...rks and special symbols that appear on the screen However there are some differences between using a typewriter and using a computer keyboard Letters and numbers produced in computer text vary in width Spaces which are created by a space character may also vary depending on line justification and other factors The lowercase l el and the number 1 one together with the uppercase O oh and the 0 zero ...

Page 108: ... FN function is unique to TOSHIBA computers and is used in combination with other keys to form soft keys Soft keys are key combinations that enable disable or configure specific features Emulating keys on an enhanced keyboard A 104 key enhanced keyboard layout This computer s keyboard is designed to provide all the features of the 104 key enhanced keyboard Since the keyboard is smaller and has few...

Page 109: ... taking care to note that the power on default for both settings is off Press FN F12 ScrLock to lock the cursor on a specific line The power on default is off Press FN ENTER to simulate ENTER on the enhanced keyboard s numeric keypad Hot keys Hot keys pressing FN a function or ESC key let you enable or disable certain features of the computer Mute Pressing FN ESC turns the volume on and off Lock P...

Page 110: ...uter s display panel brightness in individual steps Brightness Up Pressing FN F7 increases the computer s display panel brightness in individual steps Wireless Pressing FN F8 switches the active wireless device if the wireless communication switch is turned on Touch Pad Pressing FN F9 enables or disables the Touch Pad function Zoom Pressing FN Space changes the display resolution If no wireless co...

Page 111: ...ation windows FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky that is you can press it once release it and then press an F Number key To start the TOSHIBA Accessibility utility click Start All Programs TOSHIBA Utilities Accessibility Windows special keys The keyboard provides two keys that have special functions in Windows the Windows Start Button key activate...

Page 112: ...ard Turning on the overlays The numeric keypad overlay can be used for numeric data input or cursor and page control Arrow Mode To turn on Arrow Mode press FN F10 the Arrow Mode indicator lights and you are able to access cursor and page control functions by using the keys You are able to press FN F10 again to turn off this overlay function Numeric Mode To turn on Numeric Mode press FN F11 the Num...

Page 113: ... the overlay for numeric entry while if the Arrow Mode indicator lights you can use the overlay for cursor and page control function 3 Release FN key to return to normal keyboard operation Temporarily changing modes If the computer is in Numeric Mode you can switch temporarily to Arrow Mode by pressing a SHIFT key while if it is in Arrow Mode you can switch temporarily to Numeric Mode by also pres...

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Page 115: ...ing capability and battery charge status are affected by different power conditions including whether an AC adaptor is connected whether a battery pack is installed and what the charge level is for that battery Power conditions Power on Power off no operation AC adaptor connected Battery fully charged Operates No charge LED Battery blue DC IN blue No charge LED Battery blue DC IN blue Battery part...

Page 116: ...attery trigger point Operates LED Battery flashes orange DC IN off Battery charge is exhausted Computer shuts down No battery installed No operation LED Battery off DC IN off Flashing orange The battery charge is low the AC adaptor must be connected in order to recharge the battery Orange Indicates the AC adaptor is connected and the battery is charging Blue Indicates the AC adaptor is connected a...

Page 117: ...s a problem with the power supply You should initially try plugging the AC adaptor into another power outlet if it still does not operate properly you should contact your reseller or dealer No light Under any other conditions the indicator does not light Blue Indicates power is being supplied to the computer and the computer is turned on Blinking orange Indicates that the computer is in Sleep Mode...

Page 118: ... Time Clock RTC battery The Real Time Clock RTC battery provides power for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off If the RTC battery becomes completely discharged the system will lose this information and the real time clock and calendar will stop working in this instance the following message will be displaye...

Page 119: ... for the computer to cool down before removing the battery pack in order to avoid any possible minor injury due to heat exposure Do not turn on the computer s power again until an authorized Toshiba service provider has checked it for safety Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but not limited to the loss of data The battery...

Page 120: ...ns The battery is extremely hot or cold if the battery is extremely hot it might not charge at all To ensure the battery charges to its full capacity you should charge it at room temperature of between 5 to 35 C 41 to 95 F The battery is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The Battery indica...

Page 121: ...he Special features section in Chapter 3 Hardware Utilities and Options Multi field Driving BIOS Setup please refer to the BIOS Setup Program section in Chapter 7 HW Setup BIOS Setup 2 ODD Optical disc drive power on off function please refer to the Hot keys section in Chapter 5 The Keyboard 3 Performance Battery Life Settings BIOS Setup please refer to the BIOS Setup Program section in Chapter 7 ...

Page 122: ...xample optical disc and floppy diskette drive How much charge the battery contained to begin with How you use optional devices such as a PC Cards to which the battery supplies power Whether you enable Sleep Mode which can conserve battery power if you are frequently turning the computer off and on Where you store your programs and data Whether you close the display panel when you are not using the...

Page 123: ... 2 Disconnect the AC adaptor and turn on the computer s power if it does not turn on then go to Step 4 3 Operate the computer on battery power for five minutes If you find that the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged however if the Battery indicator flashes or there is some other warning to indicate a low battery co...

Page 124: ...age the battery pack and then remove it from the computer 3 Releasing the battery pack Installing the battery pack To install a battery pack follow the steps as detailed below 1 Insert the battery pack as far as it will go into the computer 1 2 Ensure that the battery pack is securely in place and the battery lock 2 is in its position Securing the battery pack 3 Turn your computer over Battery pac...

Page 125: ...nsert a proper token Please use BIOS Setup to change or delete the HDD Passwords or to set the HDD Master Password Change button Click this button to change a registered password Before you can change a password you must first enter the current password correctly or insert a proper token Please use BIOS Setup to change or delete the HDD Passwords or to set the HDD Master Password Passwords set by ...

Page 126: ...l be rendered COMPLETELY and PERMANENTLY INOPERABLE TOSHIBA will NOT be held responsible for any loss of any data any loss of use or access to your HDD or for any other losses to you or any other person or organization that result from the loss of access to your HDD If you can t accept this risk don t register the HDD User Password When saving the HDD User Password shut down or restart the compute...

Page 127: ...bled Fingerprint System Boot Authentication If you would not like to swipe your finger or cannot authenticate the fingerprint for some reasons push the BACK SPACE key to skip the fingerprint authentication screen You can try to swipe the fingerprint up to five times If you failed fingerprint authentication five times you must enter the password manually to start the computer Enter the password man...

Page 128: ...Sleep Mode or FN F4 to enter Hibernation Mode please refer to Chapter 5 The Keyboard for further details Panel power on off You can set up your computer so that power is turned off automatically when you close the display panel and turned on again when you open it Please note that this function is only available for Sleep Mode or Hibernation Mode not for Boot Mode System Auto Off This feature turn...

Page 129: ...All Programs TOSHIBA Utilities HWSetup HW Setup window The HW Setup window contains a number of tabs General Display Boot Priority Keyboard CPU LAN Device Config and USB to allow specific functions of the computer to be configured In addition there are also three buttons OK Cancel and Apply OK Accepts your changes and closes the HW Setup window Cancel Closes the window without accepting your chang...

Page 130: ... Please note that this setting is only available on standard VGA mode and is not available as part of the Windows Desktop properties Default Return all HW Setup values to the factory settings About Display the HW Setup version Auto Selected Selects an external monitor if one is connected otherwise it selects the internal display default LCD Analog RGB Selects both the internal display and an exter...

Page 131: ...floppy diskette drive 1 2 hard disk drive 3 CD ROM 2 4 LAN HDD FDD CD ROM LAN The computer looks for bootable files on devices in the following order 1 hard disk drive 2 floppy diskette drive 1 3 CD ROM 2 4 LAN FDD CD ROM LAN HDD The computer looks for bootable files on devices in the following order 1 floppy diskette drive 1 2 CD ROM 2 3 LAN 4 hard disk drive HDD CD ROM LAN FDD The computer looks...

Page 132: ...sor Password has been set manual boot device selection functions may be restricted The boot device selection methods described above will not change the boot priority settings that have been configured in HW Setup In addition if you press a key other than one of those listed or if the selected device is not installed the system will continue to boot according to the current and available settings ...

Page 133: ... to start the computer as though it were a hard disk drive based on the hard disk drive settings within both the Boot Priority and HDD Priority options detailed previously FDD Sets the USB memory to be the equivalent of a floppy diskette drive With this setting the USB memory device can be used to start the computer as though it were a floppy diskette based on the floppy diskette drive settings wi...

Page 134: ... Device Config Device Configuration This option allows you to set how the computer s hardware devices will be configured Always Low The processor s power consumption and automatic clock speed switching functions are disabled in use the processor will always run at a lower level of power consumption and a low speed Do not install or remove a memory module while Wake up on LAN is enabled The Wake up...

Page 135: ...unction Enabled Enables the USB floppy diskette drive legacy emulation function Default Disabled Disables the USB floppy diskette drive legacy emulation function Notes Before Using the BIOS Setup Application In most cases changes to the system s configuration should be made within Windows by using applications such as TOSHIBA HW Setup TOSHIBA Password Utility Windows Device Manager and so forth If...

Page 136: ...ng the BIOS Setup Program Halfway The configuration settings can be terminated halfway without saving any of the changes made by following the steps detailed below 1 Press the ESC key the Exit without saving Y N prompt to be displayed at the bottom of the screen 2 Press the Y key the BIOS setup application will exit and the computer will automatically restart Supervisor Password This setting which...

Page 137: ...st page of the setup screen configures the Execute Disable Bit function of the computer s processor This function is specific to Intel processors and when activated helps to reduce security threats to the computer by preventing certain classes of malicious buffer overflow attacks when combined with a supporting operating system such as Windows Vista Enabled Enables Core Multi Processing functions ...

Page 138: ...dows is set to Hibernate Default To access it Start Control Panel System and Maintenance Power Options Edit Plan Settings Change advanced power settings Battery The operation of this function is dependent upon battery status Enabled Either Alarm Time Wake up on LAN or Critical Battery Wake up is set to Enabled Default Disabled Alarm Time Wake up on LAN and Critical Battery Wake up are Disabled Ena...

Page 139: ...backup or delete the data as necessary before carrying out this operation The procedure to follow is as detailed below 1 Move the cursor to the Clear TPM Owner setting and press either the Space key or BACK SPACE key 2 A message is displayed at which you should press the Y E S and ENTER keys in sequence the Trusted Platform Module information will then be erased 3 The Trusted Platform Module setti...

Page 140: ...isabled Default Enabled The diagnostic test is enabled The SATA Controller Mode is supported with some models AHCI Sets AHCI which is the mode for Windows Vista Default Compatibility Sets the mode for legacy OS Use this mode when the driver corresponding to AHCI is not used Enabled This lowers the power consumption of the computer s display panel Disabled Disables Multi Field Driving feature Defau...

Page 141: ...rther action may result in data loss or damage or you may destroy valuable problem related information that can help solve the problem Observe what is happening write down what the system is doing and what actions you performed immediately before the problem occurred If you have a printer attached print a copy of the screen using the computer s PRTSC key Please also be aware that the questions and...

Page 142: ...y diskette that its write protect tab is correctly set Always try to make detailed notes of your observations and keep them in a permanent error log this will help you to describe your problems to your reseller dealer or service provider In addition if a problem recurs the log you have made will help to identify the problem faster Analyzing the problem Sometimes the computer will give you clues th...

Page 143: ...ually include a problem solving section or a summary of error messages Next you should check any error messages against the operating system documentation Hardware If you cannot find a software problem you should then check the setup and configuration of your hardware First run through the items in the preliminary checklist as described previously then if you still cannot correct the problem try t...

Page 144: ...ar on the screen and the system does not function normally The screen displays an error message In these instances turn off the computer check all cable connections and then restart it if the self test fails again contact your reseller dealer or service provider Power When the computer is not plugged into an AC power outlet the battery pack is the primary power source However your computer also ha...

Page 145: ...DC IN indicator stops blinking If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact your reseller dealer or service provider Computer shuts down and its DC IN indicator is flashing blue This indicates a problem with the heat dispersal system you should contact your reseller dealer or service provider Problem Procedure AC adaptor do...

Page 146: ...emperature before you try again Unplug the AC adaptor and remove the battery to make sure its connecting terminals are clean if necessary wipe them with a soft dry cloth lightly dipped in alcohol Connect the AC adaptor and replace the battery taking care to ensure that it is securely seated in the computer Check the Battery indicator if it does not glow allow the computer to charge the battery for...

Page 147: ...field 3 Set the time in the System Time field 4 Press the END key a confirmation message will be displayed 5 Press the Y key the BIOS setup application will end and the computer will restart Problem Procedure Cannot enter password Please refer to the TOSHIBA Password Utility section in Chapter 6 Power and Power Up Modes for further information Problem Procedure Some letter keys produce numbers Che...

Page 148: ... display panel dry properly before closing it Problems above remain unresolved or other problems occur You should initially refer to the documentation supplied with you software to determine if it is this that is causing the problems Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer If you are still unable to resolve the problem contact...

Page 149: ...are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure Problem Procedure You cannot access a CD DVD in the drive Make sure the drive s disc tray is securely closed Press gently until it clicks into place Check whether the drive power is on If the power is off press the FN Tab hot key and turn on the power Open the disc tray and make sure the CD D...

Page 150: ...tch that on the DVD Super Multi drive Region codes are listed in the Optical disc drive section in Chapter 2 The Grand Tour Problem Procedure Problem Procedure Drive does not operate Check the connection between the computer and the drive to ensure that it is properly attached Some programs run correctly but others do not The computer s software or hardware configuration may be causing a problem e...

Page 151: ...h your PC Card for further information If you are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure SD SDHC Card error occurs Remove the SD SDHC Card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your SD SDHC Card for further infor...

Page 152: ... should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mouse icon 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The mouse pointer moves too fast or too slow In this instance you should initially try changing the speed setti...

Page 153: ...ton on Advanced feature setting screen If you are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure On screen pointer does not respond to mouse operation In this instance the system might be busy Try moving the mouse again after waiting a short while Remove the mouse from the computer and then reconnect it to a free USB port it in order to ensur...

Page 154: ...stance you should try the fingerprint reading operation again using the correct finger position please refer to Using the Fingerprint Sensor in Chapter 4 Operating Basics for further information Alternatively you should try the recognition process again using another enrolled finger The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instan...

Page 155: ...nd or USB keyboard by setting the USB KB Mouse Emulation option within the TOSHIBA HW Setup utility to Enabled If you are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure If you install a memory module that is not compatible with the computer the Power indicator will flash on for 0 5 seconds off for 0 5 seconds in the following way If there is ...

Page 156: ...edure No sound is heard Adjust the volume control dial Check the software volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound function is enabled and that settings for elements such as I O port address interrupt level and DMA channel are correct for your software a...

Page 157: ...en the external monitor is set as the primary display device in extended desktop mode it will not display when the computer wakes up from Sleep Mode if the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external...

Page 158: ...rivers Open the Windows Control Panel and double click the Add Hardware icon Follow the on screen directions Restart Windows If problems persist contact your dealer Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub Wake up on LAN does not work Make sure the AC adaptor is connected The Wake up on LAN function consumes power even when the syst...

Page 159: ...cycle Bin and emptying the Recycle Bin Reformatting the media Reinstalling an operating system from the recovery CD ROM The procedures above delete only the initial part of the data used for file management This makes the file invisible to the operating system but the data can still be read by specialized utilities If you dispose of the computer please delete all the data on its hard disk drive Do...

Page 160: ...s in the documentation supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best ...

Page 161: ...elative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 Non operating 20 C 4 F to 65 C 149 F 10 to 90 Thermal Gradient 20 C per hour maximum Wet bulb temperature 26 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters maximum AC adaptor 100 240 volts AC 50 or 60 hertz cycles per second Computer 15 V DC 3 0 4 0 amperes different for each mode...

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Page 163: ...hat supports that mode Video modes Video mode settings are configured via the Display Properties dialog To open the Display Properties dialog click Start Control Panel Appearance and Personalization Personalization Display Settings Due to the display panel s increased resolution lines may appear broken in when displaying images in full screen text mode If you are running some applications for exam...

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Page 165: ...ers Card Specifications Form Factor PCI Express Mini Card Compatibility IEEE 802 11 Standard for Wireless LANS Wi Fi Wireless Fidelity certified by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Network Operating System Microsoft Windows Networking Media Access Protocol CSMA CA Collision Avoidance with Acknowledgment ACK ...

Page 166: ...vel larger distances The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high density materials Range is also impacted due to obstacles in the signal path of the radio that may either absorb or reflect the radio signal Supported Frequency Sub bands Subject to the radio regulations that apply in the countries regions your Wireless LAN card m...

Page 167: ...e Wireless LAN Access Point When roaming between different access points the station can dynamically switch to another channel if required For Wireless LAN cards installed in wireless clients that operating in a peer to peer mode the card will use the default channel 10 In a Wireless LAN Access Point the Wireless LAN card will use the factory set default channel printed in bold unless the LAN Admi...

Page 168: ...on A and N Draft Ver 1 0 Frequency Range Channel ID 5150 5850 MHz 36 5180 40 5200 44 5220 48 5240 52 5260 56 5280 60 5300 64 5320 100 5500 104 5520 108 5540 112 5560 116 5580 120 5600 124 5620 128 5640 132 5660 136 5680 140 5700 149 5745 153 5765 157 5785 161 5805 165 5825 ...

Page 169: ...h Adaptor from TOSHIBA in order to enable wireless networks over two or more up to a total of seven TOSHIBA portable computers using these cards Please contact TOSHIBA PC product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or http www pc support global toshiba com in the United States for more information When you use Bluetooth Adaptor from TOSHIBA close t...

Page 170: ... or responsible representatives of the organization These situations may for example include Using the equipment with Bluetooth wireless technology on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organizatio...

Page 171: ...ipment certification number only signifies that the Industry Canada technical specifications were met USA Federal Communications Commission FCC This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equi...

Page 172: ... addition Bluetooth has been tested with Wireless LAN transceiver for co location requirements This device and its antenna s must not be co located or operating in conjunction with any other antenna or transmitter The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population ...

Page 173: ... 5 MHz It is impossible to avoid the band of mobile object identification systems 3 TOSHIBA Direct PC Monday Friday 10 00 17 00 Toll Free Tel 0120 15 1048 Direct Dial 03 3457 4850 FAX 03 3457 4868 The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low...

Page 174: ...ent of low power data communication system radio station stipulated in the Telecommunications Business Law The Name of the radio equipment EYXF3CS JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number D05 0074001 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device ...

Page 175: ...ing specifications Certification agencies Length Minimum 1 7 meters Wire size Minimum 0 75 mm2 Current rating Minimum 2 5 amperes Voltage rating 125 or 250 VAC depending on country region s power standards U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finla...

Page 176: ...e a 2 15P 250V or 1 15P 125V and three pin plug configuration must be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia and Europe USA United Kingdom Australia Europe Canada CSA approved AS approved UL approved BS approved...

Page 177: ...ral products use if battery power instead of AC power use of certain multimedia computer generated graphics or video applications use of standard telephone lines or low speed network connections use of complex modeling software such as high end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitu...

Page 178: ...evice drivers 64 bit applications Certain device drivers and or applications may not be compatible with a 64 bit CPU and therefore may not function properly A 32 bit version of the operating system is preinstalled on your computer unless explicitly stated that the operating system is 64 bit Core 2 Duo or Core Duo Processor Intel Dual Core Technology is a new technology designed to deliver improved...

Page 179: ...ter operating system however reports storage capacity using powers of 2 for the definition of 1 GB 230 1 073 741 824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the product includes one or more pre installed operating systems such as Microsoft Operating System and or pre installed software applications or media content Actual formatted capacity m...

Page 180: ...ns The actual transmission speed will be lower than the theoretical maximum speed The Intel Next Gen Wireless N adaptor is based on a draft release version of the IEEE 802 11n specification also known as Draft N which may not be compatible with or support all features e g security of certain Wi Fi equipment Copy Protection Applicable copy protection standards included in certain media may prevent ...

Page 181: ...Password from the supervisor tab in TOSHIBA Password Utility and set the password on the dialog screen that appears Then click on the Set button in TOSHIBA Anti theft Protection Timer Take the following action if the set limit is exceeded If the Supervisor Password is registered but the User Password is not enter the Supervisor Password to boot up the computer If both the Supervisor Password and t...

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Page 183: ... to the address below To register the theft online please follow these procedures Visit www toshiba europe com on the Internet In the product area choose Computer Systems In the Computer Systems page open the Support Downloads menu and choose the Stolen Units Database option Your entries are used to track your computer at our service points Always take care of your computer and try to prevent it f...

Page 184: ...ervice and Support Leibnizstr 2 93055 Regensburg Germany Fax number 49 0 941 7807 921 Owner s details Country stolen Machine type e g Portégé R500 Model number e g PR500YXT Serial number e g 12345678G Date stolen Year Month Day Last name first name Company Street Postal Code City Country Phone Fax ...

Page 185: ... Disc Read Only Memory CD RW Compact Disc ReWritable CMOS complementary metal oxide semiconductor CPU central processing unit CRT cathode ray tube DC direct current DDC display data channel DMA direct memory access DOS disk operating system DVD digital versatile disc DVD R Digital Versatile Disc Recordable DVD RAM Digital Versatile Disc Random Access Memory DVD ROM Digital Versatile Disc Read Only...

Page 186: ...chnology WXGA wide extended graphics array XGA extended graphics array A adaptor A device that provides an interface between two dissimilar electronic devices For example the AC adaptor modifies the power from a wall outlet for use by the computer This term also refers to the add in circuit cards that control external devices such as video monitors and magnetic tape devices allocate To assign a sp...

Page 187: ... duplicate copy of files kept as a spare in case the original is destroyed batch file A file that can be executed from the system prompt containing a sequence of operating system commands or executable files binary The base two number system composed of zeros and ones off or on used by most digital computers The right most digit of a binary number has a value of 1 the next a value of 2 then 4 8 16...

Page 188: ... It is usually described in terms of kilobytes KB where one KB 1024 bytes megabytes MB where one MB 1024 KB and gigabytes GB where one GB 1024 MB card Synonym for board See board CardBus An industry standard bus for 32 bit PC Cards CD ROM A Compact Disc Read Only Memory is a high capacity disc that can be read from but not written to The CD ROM drive uses a laser rather than magnetic heads to read...

Page 189: ...software firmware and peripheral components assembled to process data into useful information configuration The specific components in your system such as the terminal printer and disk drives and the settings that define how your system works You use the HW Setup program to control your system configuration control keys A key or sequence of keys you enter from the keyboard to initiate a particular...

Page 190: ...dialog box A window that accepts user input to make system settings or record other information disk drive The device that randomly accesses information on a disk and copies it to the computer s memory It also writes data from memory to the disk To accomplish these tasks the unit physically rotates the disk at high speed past a read write head disk storage Storing data on magnetic disk Data is arr...

Page 191: ... ASCII code 27 signaling the computer that what follows are commands used with peripheral devices such as printers and modems 2 A means of aborting the task currently in progress escape guard time A time before and after an escape code is sent to the modem which distinguishes between escapes that are part of the transmitted data and escapes that are intended as a command to the modem execute To in...

Page 192: ...ovable disk usually referred to as drive C The factory installs this disk and only a trained engineer can remove it for servicing Also called fixed disk hard disk drive HDD An electromechanical device that reads and writes a hard disk See also hard disk hardware The physical electronic and mechanical components of a computer system typically the computer itself external disk drives etc See also so...

Page 193: ...ect one system or device to another to exchange information 3 The point of contact between user the computer and the program for example the keyboard or a menu interrupt request A signal that gives a component access to the processor I O Input output Refers to acceptance and transfer of data to and from a computer I O devices Equipment used to communicate with the computer and transfer data to and...

Page 194: ...024 kilobytes See also kilobyte megahertz A unit of wave frequency that equals 1 million cycles per second See also hertz menu A software interface that displays a list of options on the screen Also called a screen microprocessor A hardware component contained in a single integrated circuit that carries out instructions Also called the central processing unit CPU one of the main parts of the compu...

Page 195: ...e basic operation of a computer Operating system functions include interpreting programs creating data files and controlling the transmission and receipt input output of data to and from memory and peripheral devices output The results of a computer operation Output commonly indicates data 1 printed on paper 2 displayed at a terminal or 3 stored on some magnetic media P parity 1 The symmetrical re...

Page 196: ...on prompt A message the computer provides indicating it is ready for or requires information or an action from you R Radio frequency interference RFI shield A metal shield enclosing the printed circuit boards of the printer or computer to prevent radio and TV interference All computer equipment generates radio frequency signals The FCC regulates the amount of signals a computing device can allow p...

Page 197: ...iated with a computer system Specifically refers to computer programs that direct and control the computer system s activities See also hardware stop bit One or more bits of a byte that follow the transmitted character or group codes in asynchronous serial communications subpixel Three elements one red one green and blue RGB that make up a pixel on the color LCD The computer sets subpixels indepen...

Page 198: ...GA Video Graphics Array is an industry standard video adaptor that lets you run any popular software volatile memory Random access memory RAM that stores information as long as power is supplied to the computer W warm start Restarting or resetting a computer without turning it off window A portion of the screen that can display its own application document or dialog box Often used to mean a Micros...

Page 199: ... Adaptor 3 27 problems 8 19 Wireless Optical Mouse 3 27 Wireless Stereo Headset 3 27 Boot Priority 7 3 C Cleaning the computer 4 30 Cooling vents 2 2 D DC IN indicator 2 9 6 3 Display 3 3 automatic power off 3 5 brightness down 5 4 brightness up 5 4 controller B 1 hinges 2 7 opening 1 6 screen 2 7 Docking port 2 6 Documentation list 1 1 DVD Super Multi drive problems 8 9 E Equipment checklist 1 1 ...

Page 200: ...5 4 Power Plan 5 3 Sleep 5 4 TOSHIBA Zooming Utility enlarge 5 5 TOSHIBA Zooming Utility reduce 5 5 Touch Pad 5 4 Wireless 5 4 Zoom 5 4 HW Setup accessing 7 1 Boot priority 7 3 CPU 7 5 device config 7 6 display 7 2 general 7 2 keyboard 7 5 LAN 7 6 USB 7 7 window 7 1 I i LINK 2 2 connecting 3 24 disconnecting 3 24 precautions 3 23 problems 8 18 Indicators 2 9 K Keyboard 5 1 emulating enhanced keybo...

Page 201: ... 8 System Auto Off 6 14 turning off 1 7 turning on 1 7 Problems AC power 8 5 Additional memory module 8 15 Analyzing the problem 8 2 Battery 8 6 Bluetooth 8 19 DVD Super Multi drive 8 9 External monitor 8 17 Fingerprint Sensor 8 14 Hard disk drive 8 8 Hardware and system checklist 8 3 i LINK IEEE1394 device 8 18 Internal display panel 8 8 Keyboard 8 7 LAN 8 18 Overheating power down 8 5 Password 8...

Page 202: ...r 3 9 4 18 TOSHIBA DVD RAM Utility 3 10 TOSHIBA HDD Protection 3 6 TOSHIBA PC Diagnostic Tool 3 7 TOSHIBA SD Memory Boot Utility 3 9 TOSHIBA SD Memory Card Format 3 9 TOSHIBA Slim Port Replicator II 3 27 TOSHIBA Theft Registration H 2 TOSHIBA Value Added Package 3 7 TOSHIBA Zooming Utility 3 7 U USB device problems 8 15 USB FDD Kit 3 21 USB floppy diskette drive problems 8 10 V Video RAM 3 2 Volum...

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