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Toshiba Portege 2010, User Manual

The Toshiba Portege 2010 is a sleek and powerful laptop perfect for both work and play. With its innovative features and high-performance capabilities, this durable device is a user's manual for productivity. To unleash the full potential of this device, download the comprehensive user manual for free at manualshive.com.

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174

If Something Goes Wrong

If you need further assistance

5.375 x 8.375 ver 2.3.2

❖

Consult your network administrator.

❖

Consult your authorized Toshiba representative, who is 
your best source for current information.

Contacting Toshiba

If you still need help and suspect that the problem is 
hardware-related, Toshiba offers a variety of resources to help 
you.

1

Start with accessing Toshiba on the Internet using any 
Internet browser by typing:

pcsupport.toshiba.com

2

Next, try one of Toshiba’s online services. The Toshiba 
Forum can be accessed through CompuServe

®

 by typing:

go toshiba

.

Toshiba voice contact

Before calling Toshiba, make sure you have:

❖

Your computer’s serial number.

❖

The computer and any optional devices related to the 
problem.

❖

Backup copies of your Windows

® 

operating system and 

all other preloaded software on diskettes or CD-ROM.

❖

Name and version of the program involved in the 
problem along with its installation diskettes or CD-ROM.

❖

Information about what you were doing when the 
problem occurred.

❖

Exact error messages and when they occurred.

For technical support, call the Toshiba InTouch Center:

Within the United States at (800) 457-7777

Outside the United States at (949) 859-4273

Summary of Contents for Portege 2010

Page 1: ... 1002M2 Portégé 2010 User sGuide If you need assistance InTouch Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see Chapter 8 on page 149 ...

Page 2: ... of all the data stored on the hard disk or other storage devices as a precaution against possible failures alteration or loss of the data IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA OR ANY OTHER DAMAGE RESULTING THEREFROM WHEN CO...

Page 3: ...t the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help NOTE Only Peripherals complying with the FCC Class B limits may be at...

Page 4: ...t the modem The FCC registration number of the modem The ringer equivalence number REN of the modem which is 0 3B The modem connects to the telephone line by means of a standard jack called the USOC RJ11C Type of Service Your modem is designed to be used on standard device telephone lines Connection to telephone company provided coin service central office implemented systems is prohibited Connect...

Page 5: ... know of this change Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business other ...

Page 6: ...ipment s Ringer Equivalence Number REN and an explanation notice similar to the following The Ringer Equivalence Number REN of this device can be found on the label affixed to your computer NOTICE The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interfa...

Page 7: ...rference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment Regulatory Information The Toshiba Wireless LAN Mini PCI Card must be installed a...

Page 8: ...ese limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If ...

Page 9: ...struction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure To prevent direct exposure to the laser beam do not try to open the enclosure Australia Austria Belgium Canada Denmark Finland Fra...

Page 10: ...manual may result in hazardous radiation exposure Copyright This guide is copyrighted by Toshiba America Information Systems Inc with all rights reserved Under the copyright laws this guide cannot be reproduced in any form without the prior written permission of Toshiba No patent liability is assumed however with respect to the use of the information contained herein 2002 by Toshiba America Inform...

Page 11: ...R OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF Trademarks Portégé Noteworthy Fn esse and InTouch are registered trademarks and SelectServ is a trademark of Toshiba America Information Systems Inc and or Toshiba Corporation CompuServe is a registered trademark of America Online Inc Microsoft and Windows are registered tradem...

Page 12: ...documentation 22 Service options 23 Chapter 1 Finding Your Way Around 24 Making sure you have everything 24 Front with the display panel closed 25 Left side 25 Back 26 Right side 27 Underside 28 Front with the display panel open 29 Keyboard indicator panel 31 System indicator panel 31 ...

Page 13: ...rnal devices 48 Using the computer for the first time 48 Opening the display panel 48 Turning on the power 49 Using the TouchPad 50 Setting up your software 51 Registering your computer with Toshiba 52 Powering off the computer 54 Closing the display panel 54 Caring for your computer 55 Cleaning the computer 55 Moving the computer 55 Using a computer lock 56 Chapter 3 Learning the Basics 57 Comput...

Page 14: ...rnet 71 The World Wide Web 71 Internet Service Providers 72 Connecting to the Internet 72 Surfing the Internet 73 Internet features 73 Uploading and downloading files from the Internet 74 Toshiba s online resources 74 Chapter 4 Mobile Computing 75 Toshiba s energy saver design 75 Running the computer on battery power 75 Using additional battery packs 76 Taking care of your battery 77 Safety precau...

Page 15: ...y 90 Traveling tips 91 Chapter 5 Expansion Options 92 Using your computer at the office 92 Optional Slim Port Replicator 93 Back of the optional Slim Port Replicator 93 Front of the optional Slim Port Replicator 93 Using the optional Slim Port Replicator 94 Attaching the optional Slim Port Replicator to the computer 94 Connecting the optional external USB diskette drive 95 Using an external keyboa...

Page 16: ...mulating a full size keyboard 111 Setting up for communications 112 Determining the COM port 112 Using the Ethernet LAN Port 113 Accessing a LAN 114 Exchanging data with another computer 114 Transferring application files 114 Setting up a direct cable connection 115 Using audio features 117 Using external speakers or headphones 117 Recording sounds 118 Using a microphone 118 Adjusting recording se...

Page 17: ...ment 137 Viewing existing key assignments 139 Changing or removing existing key assignments 139 Hotkey utility 139 Expansion device properties 140 Accessing Mobile Extension Service Configuration 140 TOSHIBA Console 141 Customizing Your Computer 142 Network 143 Security 143 TOSHIBA Button Controls 143 Power Management 144 Toshiba Hardware Setup 147 Chapter 8 If Something Goes Wrong 149 Problems th...

Page 18: ...und system problems 167 PC Card problems 167 Printer problems 170 Modem problems 171 Develop good computing habits 172 If you need further assistance 173 Before you call 173 Contacting Toshiba 174 Other Toshiba Internet Web sites 175 Toshiba s worldwide offices 175 Appendix A Hot Keys 179 Volume Mute 179 Volume Control 179 Password security 180 Without a password 180 With a password 180 Maintainin...

Page 19: ...19 Contents Display brightness 185 Keyboard hot keys 186 Appendix B Power Cable Connectors 187 USA and Canada 187 United Kingdom 187 Australia 187 Europe 187 Glossary 188 Index 204 ...

Page 20: ...citing features and easy Internet access This guide This guide introduces the computer s features You can Read the entire guide from beginning to end Skim through and stop when a topic interests you Use the table of contents and the index to find specific information If you are new to computers or have not used a notebook computer before read through the first couple of chapters to familiarize you...

Page 21: ...ns as follows DANGER This icon indicates the existence of a hazard that could result in death or serious bodily injury if the safety instruction is not observed WARNING This icon indicates the existence of a hazard that could result in bodily injury if the safety instruction is not observed CAUTION This icon indicates the existence of a hazard that could result in damage to equipment or property i...

Page 22: ...definition of a term used in the text Other documentation Your computer comes with the following documentation This electronic version of the user s guide Guides for other programs that may come preinstalled on your computer and for additional programs on your Recovery CDs Accessories information which lists accessories available from Toshiba and explains how to order them The Microsoft Windows op...

Page 23: ...ns Toshiba offers a full line of service options built around its SelectServTM warranty programs For more information visit Toshiba s Web site at Toshiba com If you have a problem or need to contact Toshiba see If Something Goes Wrong on page 149 ...

Page 24: ...arts of the computer Making sure you have everything Before you do anything else consult the Quick Start card shipped with your unit to make sure you received everything If any items are missing or damaged notify your network administrator or authorized Toshiba representative immediately For additional help see If you need further assistance on page 173 ...

Page 25: ...ter to a large heavy object such as your desk The cooling vent prevents the computer s central processing unit CPU from overheating so that it can continue to perform at its maximum speed The Secure Digital SD card slot holds a stamp size flash memory card with a capacity of 16 MB 32 MB 64 MB or 128 MB The Secure Digital SD LED light indicates the card slot is in use Display latch Security Cooling...

Page 26: ...e drive or other USB peripherals DEFINITION USB 2 0 is a peripheral expansion standard that supports a data transfer rate of up to 480 Mbps for peripherals such as keyboards and pointing devices USB peripherals have a single standard for cables and connectors The USB standard also allows hot swapping of peripherals The RGB monitor port lets you connect an external monitor or projector to your comp...

Page 27: ...e 3 5 mm diameter monaural microphone jack lets you connect an external microphone for recording sound The infrared port allows cordless communication with a computer or other device such as a printer that has a compatible infrared port The PC Card eject button releases the PC Card from the PC Card slot For more information see Using PC Cards on page 99 The PC Card slot can hold one Type I PC Card...

Page 28: ...without an external power source For more information about inserting or removing the main battery see Changing the main battery on page 87 The speaker allows you to hear sounds such as system alarms or audio files played on optional media devices The expansion memory slot cover protects the slot that holds any extra memory added to your computer For more information on expanding your computer s m...

Page 29: ...een for the most comfortable viewing angle You can also connect an external monitor to the computer For more information see Using an external monitor on page 97 The keyboard provides all the functionality of a full size keyboard For detailed information see Using the keyboard on page 59 The system indicator panel is located above the keyboard on the left side just below the open display panel It ...

Page 30: ...hPadTM enables you to move the cursor with the stroke of a finger The Primary control button next to the TouchPad acts like the primary button on a mouse The Secondary control button next to the TouchPad acts like the secondary button on a mouse The keyboard indicator panel is a set of lights below keys F10 and F11 For more information see Keyboard indicator panel on page 31 The Internet button tu...

Page 31: ...lay is on When this light is on pressing an overlay key types the number printed on the key instead of typing the letter printed on the key The Caps lock light on the Caps lock key glows when the Caps lock is on When this light is on pressing a letter key on the keyboard produces an uppercase capital letter System indicator panel The AC power light shows the power status of the AC adapter No illum...

Page 32: ...h the computer in boot mode Green means the power switch is turned on and power is being supplied Flashing amber in two second intervals means the computer is in Standby mode The main battery light indicates the status of the computer s main battery No illumination means the main battery is not in use and the AC adapter is not connected Green means the main battery is fully charged Amber means the...

Page 33: ...ng accessed The Wi Fi indicator light 802 11b referred to as Wi FiTM wireless fidelity indicator light glows amber when the Wi Fi antenna is turned on NOTE For environments that do not permit wireless use or instruct you to turn off all radio devices for example aboard commercial aircraft you should turn the Wi Fi antenna switch off CAUTION Never turn off the computer while any drive is in use Doi...

Page 34: ...o be used in a variety of circumstances and locations Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect ...

Page 35: ...ture or humidity and sources of temperature change such as air conditioner vents or heaters Extreme heat cold or humidity Keeping yourself comfortable Strain and stress injuries are becoming more common as people spend more time using their computers With a little care and proper use of the equipment you can work comfortably throughout the day WARNING Using the computer keyboard incorrectly may re...

Page 36: ...paper holder set it at about the same height and distance as the screen Seating and posture When using your computer maintain good posture with your body relaxed and your weight distributed evenly Proper seating is a primary factor in reducing work strain Some people find a backless chair more comfortable than a conventional chair Whichever type you choose use the following guidelines to adjust yo...

Page 37: ...h your back straight so that your knees hips and elbows form approximately 90 degree angles when you work Avoid slumping forward or leaning back too far Lighting Proper lighting can improve the visibility of the display and reduce eyestrain Position the display panel or external monitor so that sunlight or bright indoor lighting does not reflect off the screen Use tinted windows or shades to reduc...

Page 38: ...g periods can cause eyestrain Look away from the computer frequently and focus your eyes on a distant object for at least thirty seconds Precautions Avoid spilling liquids on the computer s keyboard If you do spill a liquid that gets into the keyboard turn off the computer immediately Leave the computer turned off overnight to give it time to dry out before you use it again If a drive in use light...

Page 39: ...n battery that needs to be charged before you can use it To use external power or to charge the battery you must attach the AC adapter See Connecting to an AC outlet on page 46 To register your computer online or to sign up for an Internet account you must connect the built in modem to a telephone line See Connecting the modem on page 45 Before starting to use your computer you may also want to Ad...

Page 40: ...ata One slot is available for adding a memory module To install a memory module CAUTION Static electricity can damage the memory module Before handling the module touch a grounded metal surface 1 Turn the computer off CAUTION Do not try to install a memory module with the computer in Standby or Hibernation mode You can damage the computer and the module 2 Remove all cables connected to the compute...

Page 41: ...le Refer to Removing the battery from the computer on page 87 for more information Removing the memory slot cover screws 4 Remove the two screws securing the expansion memory slot cover and store them in a safe place NOTE Use a point size 0 Phillips screwdriver 5 Lift off the cover Inserting the memory module ...

Page 42: ...tronic components 7 Secure the memory model with the one screw that came with the memory module CAUTION Use only the screw that came with the memory module 8 Seat the memory slot cover and secure it with the two screws NOTE Use a point size 0 Phillips screwdriver 9 When you turn the computer on it should automatically recognize the total memory capacity Use the Toshiba Hardware Setup program to ve...

Page 43: ... the main battery module 3 Remove the two screws securing the memory module cover and store them in a safe place 4 Lift off the cover 5 Remove the screw that secures the memory module 6 Fit two slender objects such as tweezers under the memory module on each side of the connector and pry up to disconnect the module 7 Grasp the memory module by the sides and lift it out CAUTION Do not touch the con...

Page 44: ...e printer is USB compatible check its documentation If it is USB compatible you can connect the printer while the computer is on To make the connection you need a suitable USB cable which may come with your printer Otherwise you can purchase one from a computer or electronics store TECHNICAL NOTE Some printers require a specific installation process Refer to your printer installation guide for ins...

Page 45: ... cable to the jack of a standard voice grade telephone line HINT If you are using a telephone line at home disable Call Waiting before you connect through the modem Call Waiting interrupts transmission For more detailed information regarding your system s V 92 modem visit the Toshiba web site at www pcsupport toshiba com Connecting to a power source TECHNICAL NOTE The main battery doesn t charge w...

Page 46: ...NGER Hold the power cable by its plug when you connect disconnect it Do NOT pull the cable itself Doing so may damage the power cable and result in a short circuit or electric shock To connect the computer to an external power source 1 Connect the socket end of the power cable to the AC adapter Connecting the power cable to the AC adapter CAUTION Use only the AC adapter supplied with the computer ...

Page 47: ...g or it is not receiving input from the AC power supply Disconnect the AC cable and remove the main battery pack See If Something Goes Wrong on page 149 for troubleshooting information Using the main battery Your computer came with its main battery already installed Before using the main battery to power the computer you must first charge it To charge the main battery leave the computer plugged in...

Page 48: ...iskette drive see the Expansion Options chapter on page 92 Using the computer for the first time For information on connecting devices see Setting up your computer on page 39 Opening the display panel Press the display panel latch and lift the display panel Opening the display panel CAUTION To avoid damaging the display panel don t force it beyond the point where it moves easily Never lift or move...

Page 49: ...mouse keyboard printer memory and PC cards Turning on the power 2 Locate the oval shaped power button above the F4 and F5 keys at the top of the keyboard Turn on the computer by pressing the button for at least one second The on off light on the system indicator panel glows green indicating that the computer is on HINT After turning on the computer for the first time don t turn off the power again...

Page 50: ...tive to touch and enables you to move the cursor with the stroke of a finger Simply move your finger on the TouchPad in the direction you d like to move the cursor To move the cursor to the top of the page push your finger forward on the TouchPad To move the cursor to the bottom of the page drag your finger toward yourself To move the cursor to the right side of the page slide your finger across t...

Page 51: ... are used like the buttons on a mouse The primary control button is the left one and corresponds to the left mouse button To double click press the primary button twice in rapid succession The function of the secondary button depends on the program you are using It usually corresponds to the right mouse button Check your program s documentation to find whether it uses the secondary mouse button Se...

Page 52: ... to date with information about new products and upgrades and also extends your Toshiba warranty worldwide at no charge to you You can register your computer with Toshiba by double clicking the icon on your desktop or by mailing the registration card that may ship with your computer NOTE To register online your computer s modem must be connected to a voice grade telephone line Setting up a printer...

Page 53: ...computer s settings There are several ways in which you can customize your computer to suit your particular requirements Refer to your operating system documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Turning off the display automatically on page 86 There are additional custom settings you can choose See Toshiba Utiliti...

Page 54: ... you turn on the computer again you automatically return to where you left off To leave the computer off for a longer period power down the computer The Windows XP Professional operating system uses the Shut down command to power down the computer if you are connected to a Windows network server domain server or the Turn Off command if you are not When the hard disk drive light on the system indic...

Page 55: ...n battery see Safety precautions on page 77 Cleaning the computer CAUTION Keep liquid including cleaning fluid out of the computer s keyboard speaker grille and other openings Never spray cleaner directly onto the computer Never use harsh or caustic chemical products to clean the computer To keep your computer clean gently wipe the display panel and exterior case with a lightly dampened cloth Ask ...

Page 56: ...y computer lock cable PORT Noteworthy computer lock cable To secure the computer 1 Loop the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object 2 Pass the locking end through the loop 3 Insert the cable s locking end into the security lock slot on your computer then engage the locking device The computer is now secure...

Page 57: ...k You will lose all unsaved work if for example a system error occurs and you must restart your computer or your battery runs out of charge while you are working Your computer can be configured to warn you when the battery is running low See Setting battery alarms on page 85 HINT Some programs have an automatic save feature which you can turn on This feature saves your file to the hard disk at pre...

Page 58: ...isk Defragmenter regularly to conserve disk space and help your computer perform at its optimal level Consult your Windows XP operating system documentation for more information on these and other utilities Always use the proper procedure to power off the computer See Powering down the computer on page 119 TECHNICAL NOTE The operating system records information such as your desktop setup during it...

Page 59: ...re information see your program documentation Character keys Typing with the character keys is very much like typing on a typewriter except that The spacebar creates a space character instead of just passing over an area of the page The lowercase l el and the number 1 are not interchangeable Function keys Ctrl Control key Fn key Alt Alternate key Character keys Numeric and cursor control overlay W...

Page 60: ...ause they run programmed functions determined by the application you are using For more information see your program documentation Hot keys When used in combination with the Fn key function keys marked with icons run programmed functions specific to your computer For more information see Hot Keys on page 179 Windows special keys Windows special keys The keyboard provides two keys that have special...

Page 61: ... numeric overlay on and off press Fn and F11 simultaneously The numeric mode light on the keyboard indicator panel glows when the numeric overlay is on You can still use the overlay keys to type alphabetic characters while the numeric overlay is on Once the numeric overlay is turned on To Procedure Type lowercase letters Press and hold down Fn while you type the letters Type uppercase letters Pres...

Page 62: ...ws when the cursor control overlay is on Once the cursor control overlay is on To turn off the cursor control overlay hold down the Fn key and press F10 again The cursor control mode light on the keyboard indicator panel goes out Use the cursor control keys Press and hold down Shift while you use the overlay keys then release Shift to return to the numeric overlay To Procedure Type lowercase lette...

Page 63: ...ore information see Help and Support in the Start menu Saving your work Before you turn off the computer save your work to the hard disk drive or a diskette NOTE Always save your data even when you are using the Stand by command If your battery fully discharges your information will be lost Your computer can be configured to warn you when the battery is running low see Using battery alarms on page...

Page 64: ...o set up the printer the first time you connect it If you use more than one printer or are changing printers you will need to set up the operating system to run with the additional printer s To print a file 1 If your printer is not on turn it on now 2 In the File menu of your program click Print The program displays a Print dialog box 3 Click OK to print Using optional external diskettes To use di...

Page 65: ...another Copying a file to a diskette also gives you a backup copy in case something happens to the original on your hard disk This section describes how to use the My Computer window to copy a file from the hard disk to a diskette To copy files to a diskette 1 Connect the optional external USB diskette drive to the computer 2 Insert a diskette into the drive 3 Double click the My Computer icon The...

Page 66: ...s to protect them and keep them clean Keep diskettes at room temperature and avoid exposing them to direct sunlight Otherwise data may be lost Keep your diskettes away from sources of magnetism such as speakers and radios since these can destroy data Clean dirty diskettes with a soft cloth moistened in water Do not use cleaning fluids Avoid Sliding back the protective metal cover Touching the magn...

Page 67: ... You can choose the files and the type of backup you want to perform 1 Connect the backup device to your computer as shown in the manufacturer s instructions 2 Click Start All Programs Accessories System Tools Backup The Backup or Restore Wizard window appears Sample Backup or Restore Wizard window 3 Follow the on screen instructions ...

Page 68: ...ou try to overwrite a file that already exists on the hard disk Make sure the backup version is the one you want before overwriting the existing file Playing audio Insert an audio CD and close the disc tray The computer automatically detects a disc in the drive and opens the Audio CD window To play an audio CD select the Play Audio CD using Windows Media Player option and click OK Sample Audio CD ...

Page 69: ...ndows MediaTM Player control panel works much like an ordinary compact disc player To play the CD or to pause click the Play Pause button on the CD Player control panel To stop the CD click the Stop button Rewind Stop Previous track Next track Mute Volume Play control Fast forward ...

Page 70: ...ting your computer to a network To access a network At the office connect the computer to a Local Area Network LAN For more information about connecting to the LAN consult your network administrator Use your computer s Wi Fi capability to connect to a wireless LAN While you are at home or traveling you need a dial up connection Ask your network administrator for the telephone number of the network...

Page 71: ...d millions of computers around the world connected by communications lines They all work together to share information The World Wide Web The World Wide Web or Web is a subset of the Internet a collection of interlinked documents located on computers connected to the Internet that work together using a specific Internet protocol called Hypertext Transfer Protocol HTTP The World Wide Web offers inf...

Page 72: ...o the Internet To connect to the Internet you need A modem A Web browser A telephone line An Internet Service Provider ISP account Microsoft s Web browser Internet Explorer is automatically configured on your system so that when you first start it it guides you through signing up for a new ISP account Once you have established an ISP account you can access the Internet 1 Connect your computer s mo...

Page 73: ... designed to help you look for information Internet features The Internet offers many types of communication tools to help you perform many tasks Internet email To send and receive email of your own you need a mailbox on the Web or an email address If you have an account with an ISP you can probably set up an email address at the same time as you sign up for the service Internet chat rooms A chat ...

Page 74: ...downloading transferring data from a site on the Web to your computer There are several ways to upload or download data It can be as simple as attaching a file or document to an email or you can use the File Transfer Protocol FTP features of your Web browser to transfer large amounts of data Toshiba s online resources Toshiba maintains a number of online sites to which you can connect These sites ...

Page 75: ...t enhance its energy efficiency Many of these energy saving features have been set by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power Your computer contains a removable rechargeable Lithium Ion Polymer Li Ion Polymer main battery th...

Page 76: ...rated on AC power either through an AC adaptor or a docking station for an extended period more than a month the battery may fail to retain a charge It may not function efficiently over the expected life of the battery and the Battery LED may not indicate a low battery condition In addition to the removable Lithium Ion Polymer Li Ion Polymer main battery the computer has an internal real time cloc...

Page 77: ...he metal terminals of the battery with another metal object Short circuiting the battery can cause it to overheat and may cause damage to the battery or the computer Do not incinerate a spent battery as this could cause it to explode and release toxic materials If a battery is leaking or damaged replace it immediately Use protective gloves when handling a damaged battery To replace the main batter...

Page 78: ...there is some other warning to indicate a low battery go to step 4 4 Connect the AC adaptor to the computer and the power cord to a power outlet The DC IN or AC power light LED should glow green and the Battery LED should glow amber to indicate that the battery pack is being charged If the DC IN or AC power light indicator does not glow power is not being supplied Check the connections for the AC ...

Page 79: ...ing the main battery To charge the main battery while it is in your computer use the AC adapter to connect the computer to a live wall outlet With the computer off recharging the main battery takes up to six hours The main battery takes much longer to charge when the computer is on and should be done using the AC adapter The main battery light Glows amber while the main battery is being charged Gl...

Page 80: ...y keeps the RTC battery adequately charged Occasionally the RTC battery may lose its charge completely especially if you have had the computer turned off for a long time To recharge the RTC battery plug in the computer and leave it turned off for at least 48 hours TECHNICAL NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on If the RTC battery is low t...

Page 81: ... Web site at toshibaaccessories com Monitoring main battery power The computer s main battery light gives you an indication of the main battery s current charge No illumination means the main battery is not in use or the AC Adapter is not connected Green means the main battery is fully charged Amber means the main battery is charging AC Adapter connected Flashing amber means the main battery charg...

Page 82: ...er remaining section displays the current charge state of the battery The value is shown as a percentage of remaining battery charge TECHNICAL NOTE The computer drains the battery faster at low temperatures Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit The computer calculates the remaining battery charge based on your current rate of power us...

Page 83: ... enabled the default the computer copies the details of your open programs and files to the hard disk before shutting down Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors such as How the computer is configured How much you use the display panel instead of an external monitor How much you use the hard disk and other...

Page 84: ...OSHIBA Power Saver Properties window By changing the options that appear in the Power Saver Properties dialog box and clicking OK you can reconfigure that function You may choose a power saving management strategy to best suit your computing needs If you are running on batteries and the programs that you are using do not require a lot of system resources you may experience longer work sessions by ...

Page 85: ...the main battery is running low Setting battery alarms You can set two alarms Each alarm can be set to alert you when a specified percentage of remaining battery power has been reached You can set how the warning occurs sound an alarm display a message both or none You can also set the computer to enter Standby mode or Hibernation mode or to completely power down when the alarm goes off To set an ...

Page 86: ... do this in several ways Use the Display Properties to enable the blank screen saver Use the Power Saver Properties to turn off the LCD panel after a certain amount of time has passed Enabling the screen saver 1 Click Start Control Panel 2 Click Appearance and Themes 3 Click Display The Display Properties window appears 4 Click the Screen Saver tab Sample Display Properties window with Screen Save...

Page 87: ...g in the AC Adapter or install a fresh main battery TECHNICAL NOTE To avoid losing any data save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery Removing the battery from the computer 1 Save your work 2 Power off the computer or place it in Hibernation mode according to the instructions in Going into Hibernation mode mo...

Page 88: ...ly slide the battery release latch to the left and use the finger slot near the corner of the battery module to gently pull the battery module free WARNING If the battery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately following the advice in Disposing of used batteries safely on page 90 ...

Page 89: ...lot Make sure that end fits evenly with the surrounding casing 3 If you have inserted that end correctly you will be able to gently press the rear end into place until the battery latch snaps shut If that end resists don t force it Simply start over Inserting the battery CAUTION Failure to lock the battery cover can result in the battery falling out of the computer case 4 Turn the computer right s...

Page 90: ...UTION The battery pack is a Lithium Ion Polymer Li Ion Polymer battery which can explode if not properly replaced used handled or disposed of Putting spent batteries in the trash is not only irresponsible it may be illegal Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by Toshiba The materials that came with your computer may include an insert ...

Page 91: ...could get splashed with moisture or covered in dust Always travel with the computer in a carrying case Toshiba offers a choice of carrying cases for the computer They all provide plenty of extra space for manuals power cables diskettes etc See your dealer for more information NOTE When traveling by air you may be required to put your notebook through airport security The X ray equipment used will ...

Page 92: ...accessories com Using your computer at the office By connecting an external full size keyboard an external monitor a mouse and a printer you can work with your computer as if it were a standard office model You can connect a monitor and USB compatible devices such as the keyboard mouse and printer directly to the computer or to the optional Slim Port Replicator For information on connecting a mous...

Page 93: ...aching the replicator makes the computer ports inaccessible Back of the optional Slim Port Replicator The LAN port lets you connect the computer to a local area network using a 10 100 Ethernet link The RGB monitor port lets you connect an external monitor For more information see Using an external monitor on page 97 Use the Universal Serial Bus USB ports to connect the optional external USB disket...

Page 94: ...tor connects to the expansion port on the bottom of the computer When the port replicator is attached and the power is on a small light illuminates Attaching the optional Slim Port Replicator to the computer 1 Make sure the computer is turned off 2 Remove all connections from the back of the computer Computer s expansion port for connecting to optional Slim Port Replicator 3 Locate the expansion p...

Page 95: ...licator to a power source Connecting the optional external USB diskette drive The optional external USB diskette drive allows you to use diskettes and is useful for installing software on the hard disk exchanging information with other systems and making backup copies of the files stored on your hard disk You can attach the optional external USB diskette drive to a USB port on the back of the comp...

Page 96: ... is not attached to the computer you will receive an error message To attach the optional external USB diskette drive cable to a USB port on either the computer or the optional Slim Port Replicator gently push the connector into the USB port Attaching the optional diskette drive cable to one of the computer s USB ports The computer automatically recognizes the optional external USB diskette drive ...

Page 97: ...xternal monitor you can attach one to your computer s RGB monitor port or to the RGB monitor port on the optional Slim Port Replicator Connecting the monitor 1 If you are connecting the monitor to your computer or to the optional Slim Port Replicator and the replicator is connected to your computer turn off the computer NOTE Make sure the computer is off before you attach the monitor Connecting a ...

Page 98: ...h screen depends upon the video mode To send information to both the built in display panel and the external monitor change the Power On Display mode option To do this using the hot key 1 Press Fn and F5 simultaneously 2 While holding down Fn press F5 repeatedly until you get the desired setting This hot key cycles through the settings in the following order built in display only external monitor ...

Page 99: ...rds combine several functions Multifunction cards allow you to get the most out of your PC Card slot Most PC Cards conform to the PCMCIA Personal Computer Memory Card International Association standard TECHNICAL NOTE For PCMCIA compatible PC Cards check the package to make sure they conform to the PCMCIA 2 1 standard or later Other cards may work with your computer but they are likely to be much m...

Page 100: ...ware for your PC Card Even if your PC Card comes with its own version of Card and Socket Services you should use the files included in the operating system To install a PC Card 1 Locate the PC Card slot on your computer Inserting a PC Card into the slot 2 Insert the PC Card in the slot 3 When the card is almost all the way into the slot push firmly but gently to ensure a good connection with the c...

Page 101: ...network Never remove a SCSI card while any of the SCSI devices connected to it are operating DEFINITION SCSI is an acronym for Small Computer Systems Interface A single SCSI PC Card enables you to connect several SCSI devices to your computer at the same time Before removing a PC Card stop it by clicking the Safely Remove Hardware icon in the system tray Removing a PC Card 1 Click the Safely Remov...

Page 102: ... edges of the PC Card and carefully slide it out of the slot Using a Secure Digital SD card Your computer supports the use of a Secure Digital SD media card Inserting a Secure Digital SD card 1 Turn the card so that the contacts metal areas are face down 2 Push the card into the slot until it locks in place Secure Digital SD card slot ...

Page 103: ...tly 4 Lift the left side of the computer grasp the card and pull it straight out Another method for removing an Secure Digital SD memory card is as follows 1 Click the Safely Remove Hardware icon in the system tray 2 Click Safely Remove SD Memory Card Drive Drive D 3 When the message displays that it is safe to remove hardware press the card inward to release it The card pops out slightly 4 Lift t...

Page 104: ...ancements including New system file protection A system restore function allowing you to rollback the system to its previous mode An improved help center support automation and automatic Windows operating system update Wizards to simplify setting up your home network Ability to share one Internet connection among multiple PCs An automatic discovery feature that allows your computer to detect new a...

Page 105: ...oing Its icons provide shortcuts to programs documents files folders system features and components Open applications also have Forward and Backward buttons to allow navigation through folders documents and Web sites For example you can personalize the taskbar to include Quick Launch icons and also your favorite URL addresses or local folders and programs DEFINITION URL stands for Uniform Resource...

Page 106: ... Customize Desktop button 5 Click the Web tab The operating system displays a list of items to add to the desktop 6 To view additional components click New The New Desktop Item dialog box appears 7 To browse the Gallery for more components to add click Visit Gallery In order to browse an active Internet connection must be established 8 To select some other Web site type the address of the Web site...

Page 107: ...d of in the same window Folders are accompanied by a list of common tasks instead of being displayed alone The options you choose determine how you browse in the operating system regardless of whether you start from the desktop My Computer Windows Explorer or Internet Explorer For more information about changing your desktop style enter desktop in the Help and Support Index Choosing a style To sel...

Page 108: ...g individual windows Just as you can display a Web page on your desktop you can also display a Web page in an individual window If you subscribe to the Web page it can be automatically updated on a regular basis For example using this Web integration feature you can monitor weather game scores stock prices or headlines all in the window of your choice ...

Page 109: ...re customizable toolbars at the top of a window As you browse the operating system detects the kind of information presented in the window and automatically displays the appropriate toolbar buttons and menus You can also add these toolbars to the taskbar Sample toolbar locations Address bar Standard buttons ...

Page 110: ... name of the folder and brief information about how to use the folder This means displaying an individual window as a Web page 1 Double click My Computer Toolbar element Description Standard buttons Displays buttons for commonly used commands such as copying pasting deleting items changing views and browsing backward and forward Address Bar Opens Web pages programs folders or documents By default ...

Page 111: ...trol Panel window as a Web page The addition of the name of the folder and instructions for how to use the folder on the left give the window the appearance of a Web page Emulating a full size keyboard Although your computer s keyboard is compatible with a full size 101 102 key enhanced keyboard it has fewer keys Pressing the Fn key simultaneously in combination with one of several keys allows you...

Page 112: ...t Determining the COM port Your modem is connected to one of the computer s COM communications ports The default setting for the modem is COM3 The following procedure is intended to support you if you need to either upgrade your modem or reset the port to the default settings If you re having trouble connecting through the modem you may need to determine the current COM port name and possibly chan...

Page 113: ...ing the Ethernet LAN Port If your operating system is Windows XP Professional you can connect your computer to a Local Area Network LAN at work or from a remote location When your computer starts the Windows operating system attempts to contact a Dynamic Host Configuration Protocol DHCP server If the computer is not connected to a network it may pause a few minutes as it waits for a reply To avoid...

Page 114: ...etwork Exchanging data with another computer To transfer a large amount of information between your notebook and another computer with a compatible infrared port you can use a special synchronization program 1 Place the computers so that their infrared ports are aligned 2 Set any specific options 3 Start the transfer 4 When you have finished transferring files close the synchronization programs on...

Page 115: ...M drive onto a network server and download the files onto your notebook Use the infrared port to connect your notebook to another computer that has a CD ROM drive Setting up a direct cable connection NOTE To establish a direct cable connection you will need to purchase a Data Transfer Direct Connect cable which is sold separately To establish a direct cable connection with another computer 1 Click...

Page 116: ...computers SPANworks 2000 supports communication over a wired LAN or a wireless LAN To access SPANworks 2000 1 Double click the SPANworks icon on the desktop 2 Follow the instructions on your screen to set up a connection to the network To transfer a large amount of information between computers you can use the Windows XP Briefcase or a specialized synchronization program and the computer s infrare...

Page 117: ...headphones or a pair of external stereo speakers TECHNICAL NOTE Use amplified speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through external speakers or headphones 1 Locate the headphone jack on the computer 2 Using any necessary adapters plug the cable from the headphones or external speakers i...

Page 118: ...ed wave file is one of the formats for storing sound in files You may also record sounds as WAV files by connecting an external microphone or other sound source to the microphone jack Using a microphone 1 Connect an external microphone to the computer 2 Click Start point to All Programs Accessories Entertainment then click Sound Recorder Sample Sound Recorder screen Positioning bar Record Stop Ski...

Page 119: ...needs 1 Open Sound Recorder if necessary click Start point to All Programs Accessories Entertainment then click Sound Recorder 2 In the Sound Recorder window click Edit then click Audio Properties 3 In the Audio Properties dialog box adjust the Recording Volume and Preferred device 4 Click OK Your new settings take effect the next time you record Powering down the computer When you power down the ...

Page 120: ...you are not connected to a Windows network server domain server It uses Shut down if you are connected to a Windows network server domain server Factors to consider when choosing Turn Off or Shut down No power is used while the computer is turned off This is the most efficient mode if you will be away from your computer for an extended time Restarting from Turn Off or Shut down uses the most time ...

Page 121: ...o data is lost if the battery discharges while the computer is in Hibernation mode When starting up again this choice uses less time and battery power than the Turn Off or Shut down option But it uses a little more time and battery power to start up than the Standby option because information is being retrieved from the hard disk instead of from memory On restarting the computer returns to the sta...

Page 122: ...ing the Standby command and the battery discharges fully your information will be lost Be sure to save your work often Using Turn Off or Shut down If you are not connected to a Windows network server domain server power off the computer as follows To turn off the computer 1 Click Start Turn off computer The Turn off computer window appears Sample Turn off computer window 2 Click Turn Off The compu...

Page 123: ...n completely Turning off more quickly In addition to the method described above you can turn off the computer by pressing the power button To use this method you first need to turn on the feature in TOSHIBA Power Saver 1 Click Start Control Panel The Control Panel window appears 2 Click Performance and Maintenance 3 Click the TOSHIBA Power Saver icon The TOSHIBA Power Saver Properties window appea...

Page 124: ...124 Enhancing Productivity Using Turn Off or Shut down Sample TOSHIBA Power Saver Properties window 4 Click Details in the Plugged in section The Full Power Properties window appears ...

Page 125: ...w 6 Select Power Off for the option you want When I press the power button Set this option to Power Off if you want the computer to turn off when you press the power button 7 Click Override all Modes with settings here The Set the range window appears Sample Set the range window with DC only option 8 Do one of the following ...

Page 126: ...r Properties window then close the Control Panel Starting again after Turn Off or Shut down To start the computer up again press and release the power button the on off light changes to green Using Hibernation Enabling the Hibernation command Hibernation is a default setting If it should become disabled you can enable it as follows 1 Click Start Control Panel The Control Panel window appears 2 Cli...

Page 127: ...de tab 6 Select Hibernation for the options you want When I press the power button Set this option to Hibernation so that the computer will go into Hibernation mode when you press the power button When I close the lid Set this option to Hibernation so that the computer will go into Hibernation mode when you close the display panel 7 Click Override all Modes with settings here ...

Page 128: ...apply whether you are using battery power or outlet power 9 Click OK to close the Full Power Properties window 10 Click the Hibernate tab then click the Enable hibernate support check box 11 Click OK to close the TOSHIBA Power Saver Properties window then close the Control Panel Going into Hibernation mode If you are not connected to a Windows network server domain server power off the computer us...

Page 129: ... state of the system including all open programs and files to the hard disk and then powers down completely If you are connected to a Windows network server domain server follow these steps to power down the computer using Hibernation 1 Click Start then Shut Down The Shut Down window appears 2 Select Hibernate from the drop down list of options 3 Click OK The computer saves the state of the system...

Page 130: ...ibernation mode press the power button until the on off icon glows green The computer returns to the screen you were using If you went into Hibernation mode by closing the display panel you can start the computer again by opening the display panel Using Standby If you are not connected to a Windows network server domain server power down the computer using the Standby command as follows 1 Click St...

Page 131: ... Shut Down window appears 2 Select Stand by from the drop down list of options 3 Click OK The computer saves the state of all open programs and files to memory turns off the display and goes into a low power mode The on off light blinks green to indicate the machine is in Stand by mode NOTE If you power down using the Standby command and the battery discharges fully your information will be lost B...

Page 132: ... the mode 1 Click Start Control Panel The Control Panel window appears 2 Click Performance and Maintenance 3 Click the TOSHIBA Power Saver icon The TOSHIBA Power Saver Properties window appears Sample TOSHIBA Power Saver Properties window 4 Click Details in the Plugged in section The Full Power Properties window appears 5 Click the System Power Mode tab ...

Page 133: ...the power button When I close the lid Set this option to Standby so that the computer will go into Standby mode when you close the display panel When the system standby time has passed Set this option to Standby if you want the computer to automatically go into Standby mode when you haven t used it for a specified amount of time You can set the System standby time on the Power Save Mode tab 7 Clic...

Page 134: ...ttery power or outlet power 9 Click OK to close the Full Power Properties window 10 Click OK to close the TOSHIBA Power Saver Properties window then close the Control Panel Starting again from Standby To start up the computer from Standby mode press the power button until the on off light changes to green The computer returns to the screen you were using If you put the computer in Standby mode by ...

Page 135: ... default options These utilities are described in this chapter Fn esse Hotkey utility TOSHIBA Mobile Extension Service Configuration TOSHIBA Console TOSHIBA Button Controls Fn esse The operating system shortcuts and Toshiba s Fn esse program provide quick ways to open programs documents and folders from within any program without using the Start menu This section describes how to use the Fn esse p...

Page 136: ...d operations For more information see Hot Keys on page 179 You cannot assign any key that is associated with a hot key or a keyboard overlay Starting Fn esse You can access Fn esse in one of two ways Click Start All Programs Toshiba Utilities and Fn esse The Fn esse keyboard appears Sample Fn esse keyboard The keys are color coded as follows Available keys are white Assigned keys and keys associat...

Page 137: ...e same time 3 In the Explorer window highlight the program or document file you wish to assign to a key 4 Click and hold the primary button as you drag the highlighted item from Explorer to the key on the Fn esse keyboard you want to assign to it 5 Release the primary button Fn esse displays the Add Edit Command dialog box with the Description Command Line and Working Directory fields automaticall...

Page 138: ...y the Add Edit Command dialog box then complete these steps Enter the Description Command Line and Working Directory for the new Fn esse key assignment or click the Browse button to specify this information Click OK 4 To make a popup assignment select Popup to display the Application Explorer dialog box then complete these steps Select the desired folder The left side of the Application Explorer w...

Page 139: ...ram or document to which each key is assigned To view items in a popup list click the Expand popup lists check box Changing or removing existing key assignments 1 In the Fn esse keyboard click the key you wish to change with the secondary button Fn esse displays the Assignment Type dialog box 2 To change the key assignment click Direct or Popup and continue as if you were creating a new assignment...

Page 140: ...ttings for the optional Slim Port Replicator use the TOSHIBA Mobile Extension Service Configuration utility Accessing Mobile Extension Service Configuration You can access the Mobile Extension Service Configuration utility in either of the following ways Press the TOSHIBA Console button and then click the TOSHIBA Mobile Extension icon Click Start Control Panel Performance and Maintenance TOSHIBA M...

Page 141: ...es quick access to computer functions and allows you to customize a range of computer settings You can normally access this utility in two ways Press the TOSHIBA Console button located above the Print Screen key on your keyboard Use the Start menu as follows 1 Click Start then click All Programs 2 Point to TOSHIBA Console then click the resulting TOSHIBA Console selection The TOSHIBA Console windo...

Page 142: ... categories of features Customizing Your Computer Network Security Customizing Your Computer The features available in this category are Power Management TOSHIBA Button Controls Mouse Hotkey assignment for detailed information see Fn esse on page 135 Toshiba Mobile Extension Toshiba Hardware Settings ...

Page 143: ...d TOSHIBA Button Controls The TOHSIBA Button Controls allow you to enable or disable the TOSHIBA Console and Internet buttons and the programs associated with them Those buttons are located just above the function keys at the top of the keyboard To access these controls 1 In the TOSHIBA Console window click TOSHIBA Button Controls The TOSHIBA Controls Properties window appears ...

Page 144: ...r Select a Program make the desired selections 5 Click Apply then click OK Power Management The Power Management feature enables you to control your computer s power usage regardless of the source and use the many preset power modes or create one yourself To access Power Management through the TOSHIBA Console click the Power Management icon The TOSHIBA Power Saver Properties window appears ...

Page 145: ...ate and use your own customized mode The preset modes cannot be deleted By changing the options that appear in the Toshiba Power Saver Properties window and clicking OK you can reconfigure that function Any options that you change become effective when you click either OK or Apply Plugged in section This section has a single preset power usage mode Full Power You can create other AC power modes bu...

Page 146: ...properties you require Creating a new power mode 1 Highlight one of the preset modes 2 Click Create copy 3 A new mode appears with the title Copy Name where Name is the title of the mode you copied Delete this title type in the name for your new power mode then press Enter Customizing a power mode 1 Highlight the mode on the Power Save Modes window 2 Click Details The Properties window for the sel...

Page 147: ...configuration management tool To access it In the TOSHIBA Console double click the Toshiba Hardware icon Sample TOSHIBA HWSetup window The TOSHIBA HWSetup window appears with tabs for the following Choose the desired tab and accompanying options Display Allows you to change various default settings for the built in LCD display CPU Allows you to set the CPU Frequency Mode to one of Dynamically Swit...

Page 148: ...ng the right or left arrow keys then pressing the Enter key NOTE Since the system is a quick booting system you must press the arrow keys immediately after pressing the power button USB Allows you to enable or disable USB Legacy Emulation LAN Lets you enable or disable the Wake on LAN feature and also enable or disable the built in LAN General Allows you to view current BIOS hard disk drive and me...

Page 149: ... problems by yourself It covers the problems you are most likely to encounter If all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed pro...

Page 150: ...click End Task Closing the failed program should allow you to continue working If it does not continue with step 5 5 Close the remaining programs one by one by selecting the program name then End Task To power off your computer do one of the following If you are not connected to a domain server 1 Click Start Turn off computer 2 The Turn off computer window appears 3 Click Turn Off The computer tur...

Page 151: ... clipboard 3 Open Notepad click Start point to All Programs then point to Accessories and click Notepad 4 Press Ctrl and v simultaneously to paste the details into Notepad 5 Add a paragraph break and type some notes describing what you were doing when you received the message 6 Save the file and refer to it when you contact the software manufacturer Problems when you turn on the computer These pro...

Page 152: ...disk If you have a hard disk problem you will not be able to start the computer Insert a system diskette into the optional external diskette drive and press the left or right arrow key to choose it as your boot up device or press the F12 key as you power on the computer and select the floppy disk icon The computer displays the WARNING RESUME FAILURE message The computer was placed in Stand By mode...

Page 153: ...does not look right Unless a hardware device has failed problems usually occur when you change the system in some way such as installing a new program or adding a device If you experience any of these problems use the options in the Startup menu to fix the problem Using Startup options to fix problems If the operating system fails to start properly you may have to change your system s configuratio...

Page 154: ...display different versions of Safe mode Internet problems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include modem speed time of day when everyone else is surfing your access can be slow and popularity of the site If accessing a particular site is very slow try later My browser can t find the URL address I typed in Make sure y...

Page 155: ...rt The Help and Support window appears 2 Then do one or both of the following In the search field type in the topic on which you need help and follow the on screen instructions Click a problem you would like help with from the listings and follow the on screen instructions You can connect to Support Online by clicking Support from the menu Resolving a hardware conflict If you receive an error mess...

Page 156: ...system is the one most likely to be causing a hardware conflict Resolving hardware conflicts on your own Computer components need resources to accomplish a task A device such as a disk drive or a modem needs a channel to the computer s Central Processing Unit CPU It also needs a direct channel to the computer s memory to store information as it works These channels of communication are commonly re...

Page 157: ... same system resources Plug in the device and turn on your computer The operating system is automatically set up to accommodate the new device If you install an older legacy device that the operating system cannot recognize the operating system may have difficulty assigning resources to it As a result a hardware conflict can occur Resolving conflicts There are three things you can do to resolve ha...

Page 158: ...anel Performance and Maintenance and then Administrative Tools 2 Double click the Computer Management icon 3 In the left frame click Device Manager 4 Select the specific device from the device category 5 In the toolbar look to the far right for an icon of a monitor with a strike mark through a circle on the front This is the disable feature 6 Click the icon You are given the option of disabling th...

Page 159: ...vice The operating system displays the Device Properties dialog box which provides an array of tabs They include The General tab which provides basic information about the device The Resource tab which lists resources assigned to the monitor optional external diskette disk drive and other power using functions The Drivers tab which displays the drivers being used by the device A Troubleshooting bu...

Page 160: ...y module following the instructions in Installing additional memory optional on page 40 and making sure the module is seated properly 5 Check for the error again 6 If the error recurs remove the memory module entirely and check for the error again If removing the memory module eliminates the error the memory module may be faulty If the error recurs without the memory module installed the error is ...

Page 161: ...computer Turn off the computer remove the battery clean the contacts with a soft dry cloth if necessary and replace the battery See Removing the battery from the computer on page 87 and Inserting a charged battery on page 89 for detailed instructions The battery may be too hot or too cold to charge properly If you think this is the probable cause let the battery reach room temperature and try agai...

Page 162: ... battery life on page 78 Keyboard problems If when you type strange things happen or nothing happens the problem may be related to the keyboard itself The keyboard produces unexpected characters A keypad overlay may be on If the numeric keypad or cursor control light is on press Fn and F10 simultaneously to turn off the cursor control light or press Fn and F11 simultaneously to turn off the numeri...

Page 163: ...t the problem press Fn and F5 simultaneously again to return the display priority to its previous setting If you are using an external monitor Check that the monitor is turned on Check that the monitor s power cable is firmly plugged into a working power outlet Check that the cable connecting the external monitor to the computer is firmly attached Try adjusting the contrast and brightness controls...

Page 164: ...settings and that the adapter type is incorrect or the current settings do not work with your hardware Reduce the size of the color palette to one that is supported by the computer s internal display To change the display properties 1 Point at the desktop and click with the secondary button 2 Click Properties The Display Properties window appears 3 Click the Settings tab 4 Adjust the screen resolu...

Page 165: ...identifying the drive by its correct name A or C Error checking Run Error checking which analyzes the directories files and File Allocation Table FAT on the disk and repairs any damage it finds To run Error checking 1 Click Start then click My Computer 2 Right click the drive you want to check and then click Properties The drive s Properties box appears 3 Click the Tools tab 4 Click the Check now ...

Page 166: ...does not run properly refer to its documentation and check that the hardware configuration meets its needs A diskette will not go into the optional external diskette drive You may already have a diskette in the drive Make sure the drive is empty You may be inserting the diskette incorrectly Hold the diskette with the hub side facing down and insert it so that the metal head window cover goes into ...

Page 167: ...and the speakers It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud Adjust the volume control Changing the settings for the Record Monitor feature in the Recording Control Utility default Off or the Mute feature in the Mixer Utility default Enabled may cause feedback Revert to the default settings PC Card problems PC Cards PCMCIA co...

Page 168: ...software called enablers to support their cards Enablers result in nonstandard configurations that can cause problems when installing the PC Card If your system does not have built in drivers for your PC Card and the card did not come with an operating system driver it may not work under the operating system Contact the manufacturer of the PC Card for information about using the card under the ope...

Page 169: ...e PC Card device The operating system displays your PC Card s Properties dialog box which contains information about your PC Card configuration and status The computer stops working hangs when you insert a PC Card The problem may be caused by an I O input output conflict between the PCMCIA socket and another device in the system Press the Power button until the computer shuts off Check with the PC...

Page 170: ... documentation which should contain a troubleshooting section Printer problems This section lists some of the most common printer problems The printer will not print Check that the printer is connected to a working power outlet turned on and ready on line Check that the printer has plenty of paper Some printers will not start printing when there are just two or three sheets of paper left in the tr...

Page 171: ...e your work exactly as it will print Contact the software manufacturer for more information Modem problems This section lists common modem problems The modem will not receive or transmit properly Make sure the cable from the modem to the telephone line is firmly connected to the computer s modem port and the telephone line jack Check the port settings to make sure the hardware and software are ref...

Page 172: ...ork frequently You can never predict when your computer will lock forcing you to close a program and lose unsaved changes Many software programs build in an automatic backup but you should not rely solely on this feature Save your work On a regular basis back up the information stored on your hard disk Here are some ways you can do this Copy files to diskette Connect a tape drive to the system and...

Page 173: ... that come with the programs and devices you purchase Your local computer store or book store sells a variety of self help books you can use to supplement the information in the manuals If you need further assistance If you have followed the recommendations in this chapter and are still having problems you may need additional technical assistance This section contains the steps to take to ask for ...

Page 174: ... The Toshiba Forum can be accessed through CompuServe by typing go toshiba Toshiba voice contact Before calling Toshiba make sure you have Your computer s serial number The computer and any optional devices related to the problem Backup copies of your Windows operating system and all other preloaded software on diskettes or CD ROM Name and version of the program involved in the problem along with ...

Page 175: ...pan http servicio toshiba com Mexico and all of Latin America Australia Toshiba Australia Pty Limited 84 92 Talavera Road North Ryde NSW 2113 Sydney Australia Austria Toshiba Europe GmbH Handelskai 388 1020 Wien Austria Belgium Toshiba Information Systems Benelux Belgium B V Excelsiorlaan 40 B 1930 Zaventem Belgium Canada Toshiba Canada Ltd 191 McNabb Street Markham Ontario L3R 8H2 Canada Czech Re...

Page 176: ...Toshiba Information Systems U K Ltd Toshiba Court Weybridge Business Park Addlestone Road Weybridge KT15 2UL United Kingdom Italy Progetto Elettronica 92 s r l Viale Certosa 138 20156 Milano Italy Japan Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Luxembourg Toshiba Information Systems Benelux B V Rivium Boulevard 41 2909 LK Capelle a d IJssel The Netherlands Mexi...

Page 177: ... Papua New Guinea Poland TECHMEX S A ul Partyzantów 71 43 316 Bielsko Biala 01 059 Warszawa Poland Portugal Quinta Grande Assisténcia Técnica Informática Lda Av Moinhos no 15A Ur Quinta Grande 2720 Alfragide Portugal Singapore Toshiba Singapore Pte Ltd 438B Alexandra Rd 06 01 Alexandra Technopark Singapore 119968 Slovakia HTC a s Dobrovicova 8 81109 Bratislava Slovakia Slovenia Inea d o o Ljubljan...

Page 178: ...e 7 8048 Zürich Switzerland United Kingdom Toshiba Information Systems U K Ltd Toshiba Court Weybridge Business Park Addlestone Road Weybridge KT15 2UL United Kingdom United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States The Rest of Europe Toshiba Europe I E GmbH Hammfelddamm 8 D 4 1460 Neuss Germany ...

Page 179: ...he key indicating the option or feature the key controls Volume Mute Volume Control Fn This hot key enables disables volume mute on your computer When volume mute is enabled no sound will come from the speakers or headphones Fn Fn This hot key decreases the volume coming from your computer This hot key increases the volume coming from your computer ...

Page 180: ...g the pointing device or any key will make the display s content reappear The Windows operating system log on screen will appear prompting you for a password After typing in the password for the current user press Enter To activate the password feature 1 Click Start Control Panel 2 Click Appearances and Themes 3 Click one of the following Choose a screen saver in the Pick a task section Display in...

Page 181: ...e password feature To set up a password with a screen saver go to Windows XP help for instructions 1 Click Start Help and Support 2 In the Search field type password screen saver 3 Press Enter 4 Click the Protect your files with a screen saver password link located under the suggested topics Follow the steps listed in the Windows help to set up your password protected screen saver To ensure the pa...

Page 182: ... This hot key displays the power usage pop up win dow and cycles through the battery save modes Sample power usage modes The properties of each mode are set in the Toshiba Power Management utility For more information see Power Management on page 144 ...

Page 183: ...ter into Standby mode A message box is displayed by default to confirm that the computer is going into Standby mode You can choose not to display this message box Sample Standby confirmation box For more information about Standby mode please see Using Standby on page 130 ...

Page 184: ...abled the default a message box is displayed by default to confirm the computer is going into Hibernation mode You can choose not to display this message box Sample Hibernation confirmation box If Hibernation mode is disabled this hot key will not respond For more information on Hibernation mode see Using Hibernation on page 126 ...

Page 185: ...el only Built in display panel and external monitor simultaneously External monitor only Sample display options window In order to use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device Fn This hot key decreases the screen brightness Fn This hot key increases the screen brightness ...

Page 186: ...Keys Keyboard hot keys Keyboard hot keys Fn This hot key turns the cursor control overlay on and off Fn This hot key turns the numeric overlay on and off Fn This hot key turns the scroll lock feature on and off ...

Page 187: ...ersal power supply you can use worldwide This appendix shows the shapes of the typical AC power cable connectors for various parts of the world USA and Canada UL approved CSA approved United Kingdom BS approved Australia AS approved Europe VDA approved NEMKO approved ...

Page 188: ... this user s guide AC alternating current BIOS basic input output system bps bits per second CD compact disc CD ROM compact disc read only memory CD RW compact disc rewritable memory CMOS complementary metal oxide semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU central processing unit DC direct current ...

Page 189: ...Federal Communications Commission FIR fast infrared GB gigabyte HDD hard disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O input output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 parallel port LSI large scale integration MB megabyte MIDI Musical Instrum...

Page 190: ...stal cells using active matrix technology Also known as a TFT display in its simplest form there is one thin film transistor TFT for each cell This type of display works well with notebook computers because of its shallow depth and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection betwee...

Page 191: ...ions stored in read only memory ROM containing the information the computer needs in order to check hardware and load the operating system when you start up the computer bit Short for binary digit A bit is the smallest unit of information used by a computer A group of eight bits is a byte See also byte bits per second bps A way of measuring the speed at which information is passed between two devi...

Page 192: ...sc read only memory A form of high capacity storage that uses laser optics instead of magnetic means for reading data See also CD Compare DVD ROM central processing unit CPU The chip that functions as the brain of the computer It takes information from outside sources such as memory or keyboard input processes the information and sends the results to another device that uses the information charac...

Page 193: ...ter s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs See also cache L1 cache L2 cache cursor A symbol that indicates the current position on the screen The shape of the cursor varies depending on the program you re using and what you re doing D default The setting selected by a program when you don t specify an alternative setting devic...

Page 194: ...one or more read write heads diskette A thin flexible disk in a protective jacket that stores magnetically encoded data Diskettes can be removed from the computer and come in two sizes 5 25 inch and 3 5 inch Your computer uses 3 5 inch diskettes See also double density diskette high density diskette document Any file created with an application and if saved to disk given a name by which it can be ...

Page 195: ...cutable file A computer program that is ready to run Application programs and batch files are examples of executable files Names of executable files usually end with a bat or exe extension expansion device A device that connects to a computer to expand its capabilities Other names for an expansion device are port expander port replicator docking station or network adapter extension See file extens...

Page 196: ... bus See also bus function keys The keys labeled F1 through F12 typically located on the keyboard Their function is determined by the operating system and or individual programs G gigabyte GB A unit of data equal to 1 073 741 824 bytes 1024 x 1024 x 1024 bytes See also byte ground A conductor to which all components of an electric circuit are connected It has a potential of zero 0 volts is connect...

Page 197: ...es from a computer while the computer is running and have the operating system automatically recognize the change I icon A small image displayed on the screen that represents a function file or program interlaced A method of refreshing a computer screen in which only every other line of pixels is refreshed Interlaced monitors take two passes to create a complete screen image Compare non interlaced...

Page 198: ...d To move information from a storage device such as a hard disk into memory for processing local area network See LAN logical drive A section of a disk that is recognized by the operating system as a separate disk drive A system s logical drives may differ from its physical drives For example a single hard disk drive may be partitioned into two or more logical drives M megabyte MB A unit of data e...

Page 199: ...ork allows you to share data and peripheral devices such as printers with other users and to exchange electronic mail non interlaced A method of refreshing a computer screen in which each pixel of every line is refreshed as the electron beam scans across and down the screen Compare interlaced non system disk A disk for storing programs and data that cannot be used to start the computer Compare sys...

Page 200: ...picture element The smallest dot that can be produced on a screen or printer Plug and Play Generally refers to the computer s ability to automatically configure itself to work with peripheral devices When capitalized refers to a standard that when followed by a device manufacturer allows a PC to configure itself automatically to work with the device pointing device Any device such as the TouchPad ...

Page 201: ...nch dpi For a screen it is expressed as the number of pixels available horizontally and vertically restart Synonymous with reboot To reset the computer by reloading the operating system without turning the computer off See also boot RJ11 A modular connector used on most U S telephone systems and direct connect modems The RJ11 connector is a 6 wire connector ROM read only memory Non volatile memory...

Page 202: ...mputer without exiting your open applications and to continue from where you left off when you turn the computer on again system disk A diskette that contains the operating system files needed to start the computer Any diskette can be formatted as a system disk A system disk is also called a bootable disk or a startup disk Compare non system disk system prompt The symbol in the MS DOS operating sy...

Page 203: ...y the Wireless Capability Ethernet Alliance which stands for Wireless Fidelity Wi Fi is another term for the IEEE 2 11b communication protocol that permits an Ethernet connection using wireless communication components World Wide Web www The worldwide network of Web sites linked together over the Internet A user of the Web can jump from site to site regardless of the location of the computer hosti...

Page 204: ...ks 76 alarms 85 changing 87 charge indicator light 81 charge not lasting 162 charging main 79 charging RTC 80 conserving power 83 descriptions 75 indicator light 32 49 low charge 82 main battery power status 79 monitoring power 81 not charging 161 optional charger 80 power usage mode 84 182 remaining power 82 removing 87 safe disposal 90 status 32 buttons CD Player 69 control 51 Internet 30 PC Car...

Page 205: ...l mode light 31 customizing taskbar 105 D DC IN jack 26 desktop browsing style 107 changing styles 107 personalizing 105 Device Manager 158 checking properties 158 disabling a device 158 159 digital audio WAV files 118 Digital Subscriber Lines DSL 72 Direct Cable Connection software 115 Disk Defragmenter 58 166 disk drive corrupted damaged data files 166 missing files trouble accessing a disk 165 ...

Page 206: ...Port disabling 113 using 113 exchanging data 114 expansion memory slot 42 expansion port 28 external diskette drive 95 keyboard 97 monitor connecting 97 not working 164 F FAT File Allocation Table 165 features 57 files WAV 118 backing up 58 printing 64 restoring 68 saving 57 63 transferring application files 114 Fn key 30 assigning functions 137 Fn esse 135 assigning keys 137 change remove key ass...

Page 207: ...ews groups 73 overview 71 slow connection 154 URL address not found 154 Internet Service Provider ISP 72 74 IRQ Interrupt Request 156 J jacks DC IN 26 46 headphone 27 117 microphone 27 speaker 117 telephone line 45 K keyboard character keys 59 connecting external USB 97 Ctrl Fn and Alt keys 59 curser control overlay 62 external 97 Fn esse 136 full size emulation 111 function keys 60 hot keys 186 l...

Page 208: ... on off light 32 optional additional equipment battery charger 79 80 carrying case 91 memory modules 40 Noteworthy computer lock cable 56 optional high capacity battery light 32 P PC Card checklist 168 CIS Card Information Structure 168 computer stops working 169 eject button 27 errors 170 hot swapping 99 hot swapping fails 169 installing 100 modem default 112 not recognized 170 problem solving 16...

Page 209: ...les 166 Device Manager 158 disabling a device 158 159 disk drive is slow 166 display is blank 163 external display not working 164 external keyboard not working 162 external monitor 163 faulty memory 160 hardware conflict 155 156 157 high pitched noise 167 illegal operation 151 Internet bookmarked site not found 155 Internet connection is slow 154 keyboard not responding 152 keyboard produces unex...

Page 210: ...73 secondary control button 30 51 Secure Digital card 25 102 inserting 102 removing 103 using 102 Secure Digital card slot 25 security anti theft locking device 25 SelectServ 23 setting up computer 39 40 printer 52 Shut down using 122 Shut down command 120 simultaneous screens 98 Slim Port Replicator 93 network access 70 sound problem solving 167 sound system connecting external speakers 117 SPANw...

Page 211: ...r 73 105 USB compatible diskette drive connecting 95 keyboard 97 connecting 97 mouse connecting 44 printer connecting 44 utilities Fn esse 135 Hotkey utility 139 Power Management 144 TOSHIBA Mobile Extension 140 V volume control 117 W warranty SelectServ 23 Web address 73 Web browsers 71 Web sites Support Online 155 Wi Fi light 33 wireless networking 113 Wi Fi antenna on off switch 27 Windows Medi...

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