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Toshiba NB300 series, User Manual

The Toshiba NB300 series offers outstanding performance and reliability, making it a perfect choice for on-the-go users. Finding all the information you need is a breeze with our comprehensive User Manual, available for free download on manualshive.com. Simplify your experience and unleash the full potential of your Toshiba NB300 series device today.

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202

Glossary

DOS disk 

operating 

system

DPI dots 

per 

inch

DSTN

dual supertwist nematic

DVD 

digital versatile (or video) disc

DVD-ROM digital versatile (or video) disc read-only memory

ECP enhanced 

capabilities port

EPROM

erasable programmable read-only memory

eSATA

external Serial Advanced Technology Attachment

FAT

file allocation table

FCC 

Federal Communications Commission

GB gigabyte

HDD hard 

disk 

drive

HDMI 

High-Definition Multimedia Interface

HDMI-CEC

 High-Definition Multimedia Interface Consumer 

Electronics Control

HTML

Hypertext Markup Language

IEEE

Institute of Electrical and Electronics Engineers

I/O input/output

IRQ interrupt 

request

ISP

Internet service provider

KB kilobyte

LAN 

local area network

LCD liquid 

crystal 

display

LED 

Light Emitting Diode

LPT1 

line printer port 1 (parallel port)

LSI large-scale 

integration

MB megabyte

MIDI 

Musical Instrument Digital Interface

PC personal 

computer

PCI Peripheral 

Component 

Interconnect

PCMCIA

 

Personal Computer Memory Card International 
Association

Summary of Contents for NB300 series

Page 1: ... Web site pcsupport toshiba com Toshiba Customer Support Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see If Something Goes Wrong on page 145 in this guide NB300Series User sGuide ...

Page 2: ...HAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important data pl...

Page 3: ...adiate radio frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is...

Page 4: ...ireless LAN product that is based on Direct Sequence Spread Spectrum DSSS radio technology and is compliant to TheIEEE802 11StandardonWirelessLANs RevisionA B G asdefined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity Wi Fi certification as defined by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Bluetooth and...

Page 5: ...ss LAN equipment on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equip...

Page 6: ...nctionnement The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour empecher que cet ...

Page 7: ...d defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for recovery and recycling This Directive applies to EU member countries ...

Page 8: ...ge the features and functions of the original design Article 17 Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications In the event interference is caused the use of such electric machinery shall be immediately discontinued Operation of such products can be resumed only when they are modified and can no longer cause interfer...

Page 9: ... FH This equipment uses FH SS modulation 3 The interference range of this equipment is less than 10m 4 This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz 3 TOSHIBA Direct PC Monday Friday 10 00 17 00 Toll Free Tel 0120 15 1048 Direct Dial 03 3457 4850 Fax 03 3457 4868 Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical C...

Page 10: ...es emit radio frequency electromagnetic energy The level of energy emitted by Wireless WAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Because Wireless WAN products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Wireless WANis safeforuse byconsumers These st...

Page 11: ...limit of the SAR radio frequency exposure requirement regarding 47 CFR Part 2 section 1093 Exposure to Radio Frequency Radiation The radiated output power of the TOSHIBA Wireless WAN Card is far below the FCC radio frequency exposure limits Nevertheless the TOSHIBA Wireless WAN Card shall be used in such a manner that the potential for human contact during normal operation is minimized The antenna...

Page 12: ...tionnement du dispositif The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour empec...

Page 13: ...minican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Guatemala Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Iraq Ireland Italy Jamaica Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Montenegro Mozambique Nambia Nepal Netherlands New Zealand Nicaragua...

Page 14: ...ent auprès de l IBPT est requise Pour les enregistrements et licences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Händler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respective...

Page 15: ...n the United States for more information When you use Bluetooth cards from TOSHIBA close to 2 4 GHz Wireless LAN devices Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth cards from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yard...

Page 16: ...and recommendations TOSHIBA believes Bluetooth wireless technology is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Bluetooth wireless technology ma...

Page 17: ...ification in any country region where the product is sold In addition the product complies with the following European Union EU and EFTA This equipment complies with the R TTE directive 1999 5 EC and has been provided with the CE mark accordingly Canada Industry Canada IC This device complies with RSS 210 of Industry Canada Taiwan The legal communications mentioned in the above item refer to radio...

Page 18: ...ort Any export directly or indirectly in contravention of the U S Export Administration Regulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION C...

Page 19: ...s or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft Outlook Windows and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association Secure Digital and SD are trademarks of SD Card Asso...

Page 20: ...rvice options 30 Chapter 1 Getting Started 31 Getting comfortable with your computer 31 Keeping yourself comfortable 32 Precautions 32 Important information on your computer s cooling fan 34 Setting up your computer 34 Connecting to a power source 35 Charging the main battery 37 Using the computer for the first time 38 Opening the display panel 38 Turning on the power 39 ...

Page 21: ...rom recovery DVDs media 60 Erasing the Internal Storage Drive 62 Checking the internal storage drive operating status 64 Installing drivers and applications 64 Using the TouchPad 65 Adjusting TouchPad settings 68 Disabling or enabling the TouchPad 68 Using external display devices 69 Directing the display output when you turn on the computer 69 Adjusting the quality of the external display 70 Usin...

Page 22: ...eys 85 Overlay keys 85 Starting a program 86 Starting a program from the Start menu 87 Starting a program from Windows Explorer 87 Starting a program from the Run dialog box 88 Saving your work 89 Printing your work 90 Backing up your work 91 Restoring your work 92 Toshiba s online resources 92 Chapter 3 Mobile Computing 93 Toshiba s energy saver design 93 Running the computer on battery power 93 ...

Page 23: ...ttery 106 Disposing of used batteries 107 Traveling tips 108 Chapter 4 Exploring Your Computer s Features 110 Exploring the desktop 110 Finding your way around the desktop 111 Setting up for communications 113 Connecting your computer to a network 114 Exploring audio features 114 Recording sounds 114 Using external speakers or headphones 115 Using the Web Camera 116 Using the Memory card reader 11...

Page 24: ...y 136 TOSHIBA Hardware Setup 137 USB Sleep and Charge Utility 139 Starting the USB Sleep and Charge Utility 139 USB Sleep and Charge 139 Enabling Disabling USB Sleep and Charge 141 Power supply mode settings 141 TOSHIBA Zooming Utility 142 TOSHIBA Accessibility 143 TOSHIBA Service Station 144 Chapter 6 If Something Goes Wrong 145 Problems that are easy to fix 145 Problems when you turn on the comp...

Page 25: ...u need further assistance 169 Before you contact Toshiba 169 Contacting Toshiba 170 Other Toshiba Internet Web sites 170 Toshiba s worldwide offices 171 Appendix A Hot Keys 173 Appendix B Power Cord Cable Connectors 179 Appendix C Using ConfigFree with your T oshiba Computer 180 Getting Started 181 Starting ConfigFree 181 ConfigFree Utilities 183 Connectivity Doctor 183 Search for Wireless Devices...

Page 26: ...igned this computer to meet the latest ENERGY STAR guidelines for energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep mode which shuts down the system and display...

Page 27: ...regarding the ENERGY STAR Program This computer is compatible with European Union Directive 2002 95 EC Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS which restricts use of lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers commitment to meet...

Page 28: ...e accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at pcsupport toshiba com This guide This guide introduces the compu...

Page 29: ...n death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highl...

Page 30: ...Your computer comes with the following documentation An electronic version of the user s guide this document Quick Start Guide It may also contain guides for other programs that may come with your system For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of optional service programs to complement its standard limited warranty To...

Page 31: ...and the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury property damage or damage the computer Getting comfortable with your computer Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to ...

Page 32: ...ay Precautions Your computer is designed to provide optimum safety and ease of use and to withstand the rigors of travel You should observe certain precautions to further reduce the risk of personal injury or damage to the computer Avoid prolonged physical contact with the underside or surface of the computer Never allow any liquids to spill into any part of your computer and never expose the comp...

Page 33: ...tive Turning off the computer while it is reading from or writing to a disk disc or flash media may damage the disk disc or flash media the drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files Handle discs carefull...

Page 34: ...urface Using your computer on a carpet or other soft material can block the vents located at the base of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Read the Provide adequate ventilation section in the Instruction Manual for Safety and Comfort that is shipped with your computer The cool...

Page 35: ...t toensurea secureelectrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger that may have been pr...

Page 36: ...to cause birth defects or other reproductive harm Wash hands after handling 2 Plug the AC adaptor cord into the DC IN on the side of the computer Sample Illustration Connecting the AC adaptor cord to the computer 3 Connect the power cord cable to a live electrical outlet The AC power light on the system indicator panel glows green Never attempt to connect or disconnect a power plug with wet hands ...

Page 37: ...nging the main battery on page 102 for information on replacing the main battery Charging the main battery Before using the battery to power the computer you must charge the battery To charge the battery leave the computer plugged into an AC power source with the computer turned off until the battery light glows green After that the battery will be completely charged and ready to power the compute...

Page 38: ...y raise the panel 3 Adjust the display to a comfortable viewing angle Sample Illustration Opening the display panel When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel To avoid damaging the display panel do not force it beyond the point where it moves easily and never lift the compu...

Page 39: ...gy When the computer is operated on battery power the screen will dim and you may not be able to increase the brightness of the screen while on battery power Turning on the power To turn on the computer 1 Make sure any external devices such as the AC adaptor if you plan to use AC power rather than battery power are properly connected and ready 2 Press the power button in until the ON OFF light on ...

Page 40: ...eement and click Next 3 Select the appropriate option from the Help Protect Your Computer screen and click Next 4 Enter the computer name and description and click Next or Skip 5 Select how your computer will connect to the Internet and click Next The computer will pause for a moment while checking for an Internet connection If an Internet connection could not be found a window will display the me...

Page 41: ...ices or memory Toshiba recommends setting up your software See Setting up your software on page 40 After starting your computer for the first time you may want to Add more memory see Adding memory optional on page 41 Connect a mouse see Using a mouse on page 70 Connect an external keyboard see Using an external keyboard on page 70 Connect an external monitor see Using external display devices on p...

Page 42: ...a before they have cooled Failure to follow these directions could result in minor bodily injury To avoid damaging the computer s screws use a small Phillips screwdriver that is in good condition Installing a memory module with the computer s power on may damage the computer the module or both Before you install or remove a memory module turn off the computer using the Start menu If you install or...

Page 43: ...or information on removing the main battery see Removing the battery from the computer on page 103 Sample Illustration Locating the memory module slot cover 6 Using a small Phillips screwdriver loosen the captive screw that secures the memory module slot cover Sample Illustration Removing the memory module slot cover 7 Remove the memory module slot cover Memory module Front of computer slot cover ...

Page 44: ...mory access problems 9 If replacing an existing memory module remove this memory module by performing steps 2 3 of Removing a memory module on page 47 10 Carefully remove the new memory module from its antistatic packaging without touching its connector 11 Locate an empty memory module slot on the underside of the computer 12 Pick up the memory module by its sides avoiding any contact with its con...

Page 45: ... the socket press downward on the top edge of the module to seat the module into the latches at the sides of the socket These latches should snap into place securely with the corresponding cutouts in the side of the module If the latches and cutouts do not line up correctly repeat steps 13 14 Sample Illustration Pressing down on the memory module Do not force the memory module into position The me...

Page 46: ...or when an AC adaptor is connected to a power outlet even if your computer is in Standby mode In this condition observe the following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located at the base of the computer Always operate your comput...

Page 47: ... 42 to shut down the computer and open the memory module slot cover Do not try to remove a memory module with the computer turned on You can damage the computer and the memory module Do not remove the memory module while the computer is in Standby or Hibernation mode The computer could hang up the next time you turn it on and data in memory will be lost In either of the above cases the Standby con...

Page 48: ... protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Standby mode In this condition observe the following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those locate...

Page 49: ... Recovering the Internal Storage Drive To purchase an optional external optical drive or USB Flash drive visit the Toshiba Web site at accessories toshiba com Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary The following internal storage drive recovery options are available Recovery option Description Recover to out of box state This optio...

Page 50: ...ng the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive without restoring the information on the drive See Erasing the Internal Storage Drive on page 62 for more information When you restore your system only the...

Page 51: ...cover the original factory image returning the computer to its out of box state using the utilities stored on your computer s internal storage drive or using recovery DVDs media if you have created such media To recover using the first method follow the procedure below To recover using the second method see Restoring from recovery DVDs media on page 60 To recover the original factory image using t...

Page 52: ... and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen 5 The Recovery of Factory Default Software screen appears Select Recover to out of box state Sample Image Recovery of Factory Default Software screen ...

Page 53: ...ing the recovery For more information see Backing up your work on page 91 During the recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor The Recover to a custom size partition option restores your C drive to its out of box state and allows you to specify the size for the C partition You can resize and recover the C drive using ...

Page 54: ... the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 4 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen ...

Page 55: ...re proceeding see Backing up your work on page 91 8 Click Next to begin the recovery When the process is complete a message displays indicating that the C drive has been recovered 9 Press any key on the keyboard to restart the computer Recovering without changing the internal storage drive partitions Recovering without changing the internal storage drive partitions deletes all information stored o...

Page 56: ...by using recovery DVDs media if you have created such media To recover using the first method follow the procedure below To recover using the second method see Restoring from recovery DVDs media on page 60 To recover using the utilities on your computer s internal storage drive 1 Make sure the computer is turned off 2 Press and hold the 0 zero key on your keyboard while powering on the computer 3 ...

Page 57: ...ecting a Process screen 5 The Recovery of Factory Default Software screen appears Select Recover without changing the hard drive partitions Sample Image Recovery of Factory Default Software screen 6 Click Next A confirmation message displays reminding you that all data on the C drive will be lost during the recovery process Be sure to save your work to external media before proceeding see Backing ...

Page 58: ...e from your recovery DVDs media When you create recovery DVDs media only the operating system files applications and drivers originally shipped with the computer are backed up to the external media and can be restored from this media Any files that you created are not backed up on the recovery DVDs media You will need to separately back up the files you created for more information see Backing up ...

Page 59: ...rive or disc disc set where the rest of the system recovery files are stored For example you will need to store the applications on one USB flash drive and the system recovery files on another USB flash drive Or store the applications on DVD and the system recovery files on a USB flash drive or vice versa 3 Check the Information area of the dialog box to determine the number of DVDs you will need ...

Page 60: ...2 of 3 etc so that you will know in which order to insert the discs during recovery For information on using the Recovery media you have created with the preceding steps see Restoring from recovery DVDs media on page 60 Restoring from recovery DVDs media The recovery process deletes information stored on the internal storage drive Be sure to save your work to external media before executing the re...

Page 61: ...page 91 To recover your internal storage drive from recovery DVDs media 1 Shut down and turn off your computer 2 Do one of the following If your recovery files are on DVDs insert the first recovery DVD into your optional external writable optional external writable optical disc drive Consult the documentation that came with your optical disc drive to learn how to load the DVD while the computer is...

Page 62: ...process When the process is complete a message displays indicating that the drive has been recovered 9 Press any key on the keyboard to restart the computer Erasing the Internal Storage Drive Erasing the internal storage drive will delete all data on the drive including the partitions Be sure to create recovery DVDs media and back up your data to external media before erasing the internal storage ...

Page 63: ...nding on which type of media you are using and then press Enter Select Toshiba Recovery Wizard and then click Next 2 Select Erase the hard disk and then click Next 3 Choose one of the following options on the Erase the hard disk screen Delete all data and partitions from the hard disk This option deletes all of the data on the internal storage drive without overwriting the drive Delete all partiti...

Page 64: ...restart the computer Checking the internal storage drive operating status After restoring your internal storage drive you can check its status as follows 1 Click Start 2 Right click My Computer 3 Select Manage 4 Click Disk Management 5 Highlight the internal storage drive in the Volume list to display its status in the lower portion of the screen Installing drivers and applications The Toshiba App...

Page 65: ...the screen Open or activate an item on the screen Scroll through a document or information Zoom in for a close up view Zoom out to see more information at once Sample Illustration The TouchPad and associated control buttons Refer to the table below for specific instructions on performing each operation The pointer is the icon usually an arrow that moves on the screen when you slide your finger acr...

Page 66: ...pen or activate an item 1 Move the pointer to the item you want to open activate 2 Do one of the following Tap the TouchPad twice in rapid succession OR Press and release the primary control button twice in rapid succession Sample Illustration Tap twice to open Right click an item 1 Move the pointer to the item you want to right click 2 Press and release the secondary control button This feature v...

Page 67: ... lifting your finger from the TouchPad start moving your finger in a circular motion on the TouchPad 3 To scroll in the opposite direction reverse the direction of the circular motion 4 To stop scrolling lift your finger off of the TouchPad Sample Illustration Circular scrolling vertically Sample Illustration Circular scrolling horizontally Zoom in out To zoom in Place two fingers close together o...

Page 68: ...chPad on page 68 Disable the tapping feature If you disable tapping only you can still use the TouchPad s control buttons and move the pointer by sliding your finger on the TouchPad Adjust the sensitivity of the TouchPad so that it is less responsive to accidental light taps and lighter finger pressure TouchPad setting options vary by computer model The TouchPad settings are accessible through the...

Page 69: ...t the display mode by pressing Fn F5 or by configuring the Display Properties settings Directing the display output when you turn on the computer Once you have connected an external display device you can choose to use the internal display only the external device only or both simultaneously Some modes are only available with the appropriate device attached and turned on The quickest way to change...

Page 70: ...tton select Display Device select the applicable Monitor type and then click Apply or OK Adjusting the quality of the external display To obtain the best picture quality from your monitor or other video display device you may need to adjust the video settings See the video device documentation for additional configuration steps Using an external keyboard If you prefer to use an external keyboard y...

Page 71: ...upports Plug and Play your computer may automatically recognize the printer the printer is then ready for use Refer to your printer documentation for further instructions TECHNICAL NOTE To determine if your printer supports Plug and Play check its documentation If your printer does not support Plug and Play you can set up the printer as described in Setting up a printer on page 71 To connect a pri...

Page 72: ...ve in use light are off If you turn off the power while a disk disc is being accessed you may lose data or damage the disk disc and or drive It is a good idea to turn off your computer when you are not using it for a while If you are using the computer for the first time leave the computer plugged into a power source even though the computer is off to fully charge the main battery Options for turn...

Page 73: ... on again The Windows operating system records information such as your desktop setup during its shutdown procedure If you do not let the Windows operating system turn off normally details such as new icon positions may be lost Hibernation mode Hibernation mode shuts the computer down completely but it first saves the current state of the computer to the internal storage drive Since Hibernation mo...

Page 74: ... that when you restart the computer you can continue working from where you left off Factors to consider when choosing Standby While in Standby mode the computer uses some main battery power The Standby command does not store unsaved information on your internal storage drive You should save your work before putting your computer on Standby Restarting from Standby takes less time and may consume m...

Page 75: ...n Turn off computer The Turn off computer dialog box appears Sample Image Turn off computer Windows dialog box 2 Click Turn Off The computer shuts down completely Turning off the computer more quickly You can also turn off the computer by pressing the power button To use this method you first need to activate it using Toshiba s Power Saver utility 1 Click Start Control Panel and then Performance a...

Page 76: ...n I press the power button Set this option to Turn Off if you want the computer to turn off when you press the power button When I close the lid Set this option to Turn Off if you want the computer to turn off when you close the display panel 5 Click Apply 6 Click OK For more information about the Power Saver utility see TOSHIBA Power Saver on page 134 Once the computer is configured you can turn ...

Page 77: ...ams and files turns off the display and then turns off Configuring Hibernation mode options You can place the computer into Hibernation mode by either pressing the power button or closing the display panel You can also specify an amount of time after which the computer automatically goes into Hibernation mode To use any of these methods you first need to enable them in Toshiba s Power Saver utilit...

Page 78: ... display panel depending on the Hibernation options set Starting again from Hibernation mode To start up the computer from Hibernation mode press the power button until the ON OFF light glows green The computer returns to the screen s you were using If you put the computer in Hibernation mode by closing the display panel you can start it again by opening the display panel Using and configuring Sta...

Page 79: ...to AC power When I press the power button Set this option to Standby if you want the computer to go into Standby mode when you press the power button When I close the lid Set this option to Standby if you want the computer to go into Standby mode when you close the display panel 5 Click Apply 6 Click OK For more information about the Power Saver utility see TOSHIBA Power Saver on page 134 Once the...

Page 80: ...For information about taking care of your computer s battery see Taking care of your battery on page 106 Please handle your computer carefully to avoid scratching or damaging the surface Cleaning the computer Keep liquids including cleaning fluid out of the computer s keyboard speaker and other openings Never spray cleaner directly onto the computer and or display Never use harsh or caustic chemic...

Page 81: ...t accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object 2 Pass the locking end through the loop 3 Insert the cable s locking end into the security lock slot on your computer then engage the locking device The computer is no...

Page 82: ...storage drive If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 89 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive at preset i...

Page 83: ...n is especially important for files you receive via external storage media email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both The Windows operating sys...

Page 84: ...d Your computer s keyboard includes only one Enter key Most of the time this does not matter However some programs assign separate functions to the regular and numeric pad Enter keys on the full sized keyboard Using the Fn key you can simulate the separate key as follows Press Fn and Enter simultaneously to simulate the Enter key on the numeric pad of the enhanced keyboard Pressing the Fn key simu...

Page 85: ...mple Illustration Special Windows keys Your computer s keyboard has one key and one button that have special functions in Windows Windows button Opens the Start menu Application key Has a similar function as the secondary mouse button Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay This overlay lets you enter numeric data or control the ...

Page 86: ...ss Fn and F10 simultaneously The cursor control overlay light on the system indicator panel glows when the cursor control overlay is on To disable the cursor control overlay hold down the Fn key and press F10 again The cursor control overlay light on the system indicator panel goes out Starting a program The easiest way to start a program is to double click the name of the file that contains the i...

Page 87: ...Click the program in this example WordPad WordPad opens To close the program click the Close button in the upper right corner of the program s window Starting a program from Windows Explorer If a program is not listed in the All Programs menu you can start it from Windows Explorer Windows Explorer gives you a view of your computer s contents as a hierarchy or tree You can easily see the contents o...

Page 88: ...right part of the window double click wordpad The operating system opens WordPad To close the program click the Close button in the upper right corner of the program s window Starting a program from the Run dialog box This example uses the Run command to start WordPad 1 Click Start and then Run The Run dialog box appears Sample Image Run dialog box 2 In the Run dialog box If you know the program s...

Page 89: ...battery discharges before you return to work Saving documents is quick and easy so it is a good idea to get in the habit of saving frequently Many programs offer a feature that saves documents at regular intervals Check your program s documentation to see if it has an automatic save feature Saving files 1 In your Windows based application click File and then Save If you are working with a document...

Page 90: ...tension to the file name that identifies the file as being created in the program with a particular format For example Microsoft Word saves files with a doc extension Any file name with an extension of doc is assumed to be a Microsoft Word file Creating your own extension is usually unwise since the program is unlikely to recognize a strange extension and may refuse to handle your file correctly T...

Page 91: ... to your computer You can back up your files to different types of media such as CDs DVDs USB Flash drives external storage media or to a network if available To back up several files at one time use the Microsoft Windows Backup program preinstalled on the computer s internal storage drive Also see Backing up your data or your entire computer with the Windows operating system on page 164 HINT Back...

Page 92: ...When restoring files the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive Make sure the backup version is the one you want before overwriting the existing file Toshiba s online resources Toshiba maintains a number of online sites to which you can connect These sites provide information about Toshiba products give help with technical questi...

Page 93: ...er of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power The computer contains a removable Lithium Ion Li Ion battery that provi...

Page 94: ...r or visit the Toshiba Web site at accessories toshiba com Use only batteries designed to work with your Toshiba computer To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery mete...

Page 95: ...oshiba s Customer Support Center Using additional batteries If you travel and need to use your computer for many hours without an AC power source you may purchase a battery module for use in the computer or carry additional charged battery packs with you For more information on batteries and accessories see accessories toshiba com Charging batteries The battery needs to be charged before you can u...

Page 96: ...50 to 80 degrees Fahrenheit 10 to 26 degrees Celsius The battery is almost completely discharged Leave the power connected and the battery should begin charging after a few minutes HINT Once the battery is fully charged we recommend that you operate your computer on battery power until the battery discharges completely Doing this extends battery life and helps ensure accurate monitoring of battery...

Page 97: ... main battery light gives you an indication of the main battery s current charge Glows amber while the main battery is being charged AC adaptor connected Glows green when the main battery is fully charged Is unlit when the battery has discharged the battery is not charging or the AC adaptor is not plugged into the computer or AC outlet Battery life and charge time may vary depending upon power man...

Page 98: ...tes that the system is suspended using the Windows operating system Standby command Sample Illustration Power and battery light locations Power button System indicator lights Available on certain models Wireless indicator light AC power light Internal storage drive light Memory card reader light Wireless WAN 3G ON OFF light Battery light Cursor control overlay light Numeric overlay light ...

Page 99: ...HNICAL NOTE The computer drains the battery faster at low temperatures Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery What to do when the main battery runs low When the main battery runs low you can Plug...

Page 100: ...ettings to suit your needs Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors such as How the computer is configured How much you use the internal storage drive or other optional devices Where you are using the computer since operating time decreases at low temperatures There are various ways in which you can conserve...

Page 101: ...perties window 2 Select your own custom profile By changing the options that appear in the Power Saver Properties dialog box and clicking OK you can reconfigure that function You may choose a power saving management strategy to best suit your computing needs If you are running on batteries and the programs that you are using do not require a lot of system resources you may experience longer work s...

Page 102: ...e For more information on setting the battery Power Profile see Power Profiles on page 101 Changing the main battery When your main battery has run out of power you have two options plug in the AC adaptor or install a charged main battery Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object This could ...

Page 103: ... the computer To remove the battery 1 Save your work 2 Turn off the computer or place it in Hibernation mode according to the instructions in Using and configuring Hibernation mode on page 77 3 Unplug and remove any cables connected to the computer including the AC adaptor 4 Close the display panel and turn the computer upside down 5 Slide the battery release lock to the unlocked position Sample I...

Page 104: ...s in compliance with all applicable laws and regulations Put insulating tape such as cellophane tape on the electrode during transportation to avoid a possible short circuit fire or electric shock Failure to do so could possibly result in serious injury Inserting a charged battery To insert a battery 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection 2 Inser...

Page 105: ...ry again Do not force the battery into position Sample Illustration Inserting the battery 3 Slide the battery release lock to the locked position Sample Illustration Locking the battery release lock 4 Turn the computer right side up 5 Reconnect any cables that were removed in step 3 of Removing the battery from the computer on page 103 6 Restart the computer ...

Page 106: ...another metal object Short circuiting the battery can cause it to overheat and may cause damage to the battery or the computer Do not incinerate a spent battery as this could cause it to explode and release caustic liquid If a battery is leaking or damaged replace it immediately Use protective gloves when handling a damaged battery To replace the main battery use an identical battery that you can ...

Page 107: ... fully discharged If the battery light flashes or there is some other warning to indicate a low battery go to step 4 4 Connect the AC adaptor to the computer and the power cord cable to a power outlet The DC IN or AC power light should glow green and the battery light should glow amber to indicate that the battery pack is being charged If the DC IN or AC power light indicator does not glow power i...

Page 108: ...ure to do so could possibly result in serious injury Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User s Manual Other battery packs have different voltage and terminal polarities Use of non conforming battery packs could generate smoke or cause fire or rupture possibly resulting in serious injury After repeated use the batteries will finally l...

Page 109: ...a sunny ledge or in a place where it could get wet or covered in dust Always travel with the computer in a carrying case Toshiba offers a choice of carrying cases for the computer They all provide plenty of extra space for manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Toshiba s Web site at accessories toshiba com TECHNICAL NOTE W...

Page 110: ...ything you can do in the Windows operating system You can use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system ...

Page 111: ... An icon represents a folder file or program that can be quickly activated by double clicking the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area You may see various icons displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files...

Page 112: ...pointer over an icon a popup description of the file contents appears Your desktop may contain other icons depending on your configuration See Windows online Help for more specific information on each icon and how to use it Start button You use the Start button to Start programs Access Microsoft Windows operating system update Open documents Adjust system settings Find files Access Windows Help an...

Page 113: ...nternet A way to connect to the ISP for example Wi Fi LAN etc Using Wireless LAN connectivity Wireless connectivity and some features may require you to purchase additional software external hardware or services Availability of public wireless LAN access points may be limited Your system comes with a LAN module This is a technology that expands wireless communication beyond networking equipment an...

Page 114: ...s and offices offer Wi Fi access If your computer has Wi Fi ask them for help when connecting to their Wi Fi network Exploring audio features You can use your computer to record sounds using the computer s internal microphone or an optional external microphone You can listen to sound files using the built in speakers headphones or external speakers Recording sounds You may record sounds using the ...

Page 115: ...rs or headphones Your computer is equipped with a full stereo sound system with internal speakers Instead of using the internal speakers you can connect headphones or a pair of external stereo speakers Before putting on headphones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing TECHNICAL NOTE When using amp...

Page 116: ...sending email taking pictures or recording video messages may vary The Web Camera software by default should already be running The Web Camera indicator light glows when the Web Camera is active For more information on the software click Start All Programs Toshiba Utilities and then Web Camera Application Help Using the Memory card reader The Memory card reader supports the use of Secure Digital S...

Page 117: ... expose the storage area to static electricity which can destroy data Removing memory media 1 Prepare the card for removal by clicking on the Safely Remove Hardware and Eject Media icon in the System tray and then selecting the card or device you want to remove If the system is unable to prepare the media for safe removal a message will tell you to try again later If the media can be removed now t...

Page 118: ...ll it straight out Sample Illustration Removing memory media Do not remove memory media while data is being written or read Even when the Windows message copying disappears writing to the media might still be in progress and your data could be destroyed Wait for the indicator light to go out ...

Page 119: ...ptions These utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system TOSHIBA Assist TOSHIBA Recovery Media Creator TOSHIBA Application Installer Supervisor password User password TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility Fn esse TOSHIBA SD ...

Page 120: ...TOSHIBA Service Station TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings To access TOSHIBA Assist do one of the following Click Start All Programs Toshiba Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears Sample Image TOSHIBA Assist window ...

Page 121: ... Assist offers four categories of options Connect Secure Protect Fix Optimize Connect The features available in this category are ConfigFree Connectivity Doctor Start Bluetooth Bluetooth Settings Sample Image TOSHIBA Assist window Connect tab ...

Page 122: ...122 Utilities TOSHIBA Assist Secure The features available in this category are Supervisor password User password Sample Image TOSHIBA Assist window Secure tab ...

Page 123: ...123 Utilities TOSHIBA Assist Protect Fix The features available in this category are TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility Sample Image TOSHIBA Assist window Protect Fix tab ...

Page 124: ...ory are Hotkey assignment using Fn esse TOSHIBA SD Memory Card Format Utility TOSHIBA Power Saver Mouse Utility TOSHIBA Accessibility TOSHIBA Zooming Utility TOSHIBA Hardware Setup Hardware Settings USB Sleep and Charge Utility Sample Image TOSHIBA Assist window Optimize tab ...

Page 125: ...create recovery DVDs media see Creating recovery DVDs media on page 58 TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer To reinstall drivers and applications 1 Click Start All Programs My Toshiba and then TOSHIBA Application Installer 2 Click Next 3 Click the item you want to install...

Page 126: ...s unauthorized users from accessing certain functions such as TOSHIBA Hardware Setup This is useful if more than one person uses the computer When setting up passwords keep the following in mind The user password can be set up under the supervisor password The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor pass...

Page 127: ...an later access it should you not remember it TOSHIBA is not responsible for any losses that may occur to you your organization or others as a result of the inability to access your computer To set a supervisor password 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the Supervisor Password icon ...

Page 128: ... Deleting a supervisor password To delete a supervisor password 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the Supervisor Password icon The Supervisor Password tab of the TOSHIBA Password Utility window appears 4 Click Not Registered A pop up screen appears asking for a password 5 Enter the ...

Page 129: ...egister a password for the power on password functions 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the User Password icon 4 Click Registered 5 Enter your password and then enter it again to verify 6 Click OK 7 Click OK to exit Deleting a user password To cancel the power on password function ...

Page 130: ...a problem To use the TOSHIBA PC Diagnostic Tool utility 1 Click Start All Programs TOSHIBA Utilities and then PC Diagnostic Tool or click the PC Diagnostic Tool icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA PC Diagnostic Tool window appears Sample Image TOSHIBA PC Diagnostic Tool window 2 Select the devices that you would like to test by clicking the check box that appears to the left ...

Page 131: ...e motion detector s sensitivity level for AC power and battery power operation To use the TOSHIBA HDD Protection utility 1 Click Start All Programs TOSHIBA Utilities and then HDD Protection Settings or click the HDD Protection icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA HDD Protection Properties window appears Sample Image TOSHIBA HDD Protection Properties window 2 Select ON to enabl...

Page 132: ...associated program Display a customized folder of programs and or files from which to choose Fn esse also has several keys known as hot keys that perform preassigned operations For more information see Hot Keys on page 173 You can assign any key that is not associated with a hot key or a keyboard overlay Starting Fn esse Click Start All Programs TOSHIBA Utilities and then Fn esse or click the Hotk...

Page 133: ...y card using this utility 1 Click Start All Programs Toshiba Utilities and then SD Memory Card Format or click the SD Memory Card icon in the Optimize tab of TOSHIBA Assist The TOSHIBA SD Memory Card Format screen appears Sample Image TOSHIBA SD Memory Card Format screen 2 Select the drive corresponding to the SD memory card 3 Select the formatting option Quick Format Full Format 4 Click Start to ...

Page 134: ...ance and then TOSHIBA Power Saver The TOSHIBA Power Saver Properties window appears Sample Image TOSHIBA Power Saver Properties window The Profile panel on the left of the TOSHIBA Power Saver Properties window shows the power profiles used to control power usage for both AC power and battery power as well as the estimated battery life for each power profile mode The profiles shown in the Profile p...

Page 135: ... properties you require Quickly creating a new power profile 1 Highlight one of the preset profiles 2 Click Copy A new profile appears with the title Copy of Name where Name is the title of the profile you copied 3 To rename the profile click Property 4 Type the name for your new profile and then click OK Customizing a power profile 1 Select the profile to be customized in the Profile panel 2 Make...

Page 136: ... and Sound and then under Devices and Printers click Mouse or click the Mouse icon in the Optimize tab of TOSHIBA Assist The Mouse Properties screen appears The settings you can change are divided into these categories Buttons Pointers Pointer Options Hardware You may see additional categories depending on your particular pointing device 2 Adjust the settings as desired then click OK ...

Page 137: ...OSHIBA Hardware Settings icon in the Optimize tab of TOSHIBA Assist The TOSHIBA HWSetup screen appears Sample Image TOSHIBA HWSetup screen General tab options The TOSHIBA HWSetup screen may have the following tabs Boot Priority Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power b...

Page 138: ...mbers the last configuration If data does not appear on the display you are using after starting in Standby mode press Fn F5 For more information see Directing the display output when you turn on the computer on page 69 General Allows you to view the current BIOS version or change certain settings back to their default values Keyboard Allows you to access the wake on keyboard function LAN Allows y...

Page 139: ...can supply USB bus power DC 5V to the USB port even when the computer is in Standby mode Hibernation mode or shutdown state powered off This function can only be used for the port that supports the USB Sleep and Charge function hereinafter called compatible port Compatible ports are USB ports that have the symbol icon You can use the USB Sleep and Charge function to charge certain USB compatible e...

Page 140: ... is connected to the compatible port when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF As such we recommend that you connect the AC adaptor to the computer when using the USB Sleep and Charge function External devices connected to the USB bus power DC 5V function that interfaces with the power ON OFF ...

Page 141: ...heading to specify when charging should stop For example if you set the slider to 10 charging will stop when 10 or less of the battery power remains Power supply mode settings Your computer may provide two different charging modes to support various types of USB devices If your computer provides more than one charging mode the charging mode you should select depends on the USB device you want to c...

Page 142: ...ns on the desktop To access the TOSHIBA Zooming Utility 1 Click Start All Programs Toshiba Utilities and then TOSHIBA Zooming Utility or click the TOSHIBA Zooming Utility icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Zooming Utility Properties screen appears Sample Image TOSHIBA Zooming Utility Properties screen 2 Select the desired option s 3 Click OK The zoom in and zoom out hot keys wi...

Page 143: ... you make the Fn key a sticky key meaning you can press it once release it and then press a function key to activate the hot key function Sample Image TOSHIBA Accessibility window To use TOSHIBA Accessibility 1 Click Start All Programs TOSHIBA Utilities and then Accessibility or click the Accessibility icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Accessibility window appears 2 Check the ...

Page 144: ...lps you keep your new computer running at its best by notifying you when updated software firmware documentation or other information is available for your computer The TOSHIBA Service Station will alert you when updates are available and you can then choose to install the updates if you wish ...

Page 145: ...formation on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press...

Page 146: ...omputer shuts down completely Your program performs an illegal operation If you receive the message Your program has performed an illegal operation close the window and continue working If it happens again record the details of the message and consult the software manufacturer To record the details 1 Click the Details button and select the text the operating system displays The Details button disp...

Page 147: ...g your mouse on an area where you can type text and try typing again Your computer may be in Standby mode and have a software or resource conflict When this happens turning the power on returns you to the problem instead of restarting the system To clear the condition press Ctrl Alt and Del simultaneously Then shut down the computer via software or follow the steps if your program stops responding...

Page 148: ...is not accessing the internal storage drive or the optional external diskette drive on page 147 The AC power light is blinking If the AC power light is blinking try the following steps 1 Cut off power to the computer by disconnecting the AC adaptor and removing the battery The error condition will be interrupted and the AC power light will stop flashing 2 Put the battery back into the computer Do ...

Page 149: ...nt A for each device The voltage level must match exactly The amperage rating of the AC adaptor must be equal to or greater than that required by the computer The battery light is blinking when the computer is on If the battery light is blinking when the computer is on this indicates a power mismatch Do the following 1 Check the OUTPUT specifications on the AC adaptor for example DC 19V 1 58A 2 Ch...

Page 150: ...tion or verify the startup procedure to fix the problem To do this use the options in the Startup menu To open the Startup menu 1 Restart your computer 2 Press F8 when your computer starts and before Windows starts loading The Windows Advanced Options menu displays these options Safe Mode Safe Mode with Networking Safe Mode with Command Prompt Enable Boot Logging Enable VGA Mode Last Known Good Co...

Page 151: ...ocate the site My browser cannot find a site I bookmarked The World Wide Web is constantly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later The Windows operating system can help you If the operating system has started properly but you still have a problem using your computer the online Help can assist you in troubles...

Page 152: ...ecific device from the device category To expand a device category double click the category 5 In the toolbar look to the far right for an icon of a monitor with a strike mark through a circle on the front This is the disable feature 6 Click the icon You are given the option of disabling the device 7 Click Yes to disable the device or No to cancel Checking device properties Device Manager provides...

Page 153: ...pears For more information about Device Manager refer to Windows online Help Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related It is worthwhile checking for these first 1 Click Start Turn off computer 2 Click Turn Off The operating system shuts down and turns off the computer automatically 3 Remove the memory module fo...

Page 154: ... other appliance The AC adaptor and power cord cable work correctly but the battery will not charge The battery does not charge while the computer is consuming full power Try turning off the computer The battery may not be inserted correctly in the computer Turn off the computer remove the battery clean the contacts with a soft dry cloth if necessary and replace the battery See Removing the batter...

Page 155: ...y current on the most recent software and hardware options for your computer and for other product information For more information on maintaining battery power see Charging batteries on page 95 Keyboard problems If when you type strange things happen or nothing happens the problem may be related to the keyboard itself The keyboard produces unexpected characters A keypad overlay may be on If the n...

Page 156: ...the Fn key and pressing the F5 key several times will advance you through the display options If you are using an external monitor Check that the monitor is turned on Check that the monitor s power cord cable is firmly plugged into a working power outlet Check that the cable connecting the external monitor to the computer is firmly attached Try adjusting the contrast and brightness controls on the...

Page 157: ...our computer Small bright dots may appear on your screen display when you turn on your computer Your display contains an extremely large number of thin film transistors TFT and is manufactured using high precision technology Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology Over a period of time and depending on the usage of t...

Page 158: ...7 Click Start Error checking tests and repairs the storage drive Your hard disk seems very slow If you have been using your computer for a long time your files may have become fragmented Run Disk Defragmenter To do this click Start All Programs Accessories System Tools and then Disk Defragmenter After it opens click Defragment disk Your data files are damaged or corrupted Refer to your software do...

Page 159: ...te in the drive does not have the files necessary to start the computer Replace it with a bootable diskette The optional external diskette drive cannot read a diskette Try another diskette If you can access the second diskette the first diskette not the drive is probably causing the problem Run Error checking on the faulty diskette for instructions see Disk or storage drive problems on page 157 So...

Page 160: ...he printer back on make sure it is online and then turn the computer back on Try printing another file For example you could create and attempt to print a short test file using Notepad If a Notepad file prints correctly the problem may be in your original file If you cannot resolve the problem contact the printer s manufacturer The printer will not print what you see on the screen Many programs di...

Page 161: ...fy that the Wi Fi adapter is recognized by the Windows operating system and that the driver is loaded To access the Device Manager click Start Control Panel System and then Hardware Carefully note any error messages these will be very helpful if you should confer with a support technician at a later time To enable or disable wireless communication use the Hot Key Fn F8 For more information see Hot...

Page 162: ...our work frequently You can never predict when your computer will lock forcing you to close a program and lose unsaved changes Many software programs build in an automatic backup but you should not rely solely on this feature Save your work See Computing tips on page 82 for instructions On a regular basis back up the information stored on your internal storage drive Here are some ways you can do t...

Page 163: ...t yourself from much more difficult and time consuming restoration procedures and to safeguard your valuable data from loss Saving system configuration with restore points The System Restore feature of the Windows operating system quickly creates restore points snapshots of your Windows operating system configuration and saves them for later recall If you experience problems after installing some ...

Page 164: ...ay contain restore points that you did not create Restore points labeled System Checkpoint were automatically created by the Windows operating system Other restore points may have been created automatically by applications when they were installed 5 Select the desired restore point from the list and then click Next 6 Your Windows operating system configuration will now be restored to the state it ...

Page 165: ...the left of the Go button to see a list of locations that includes My Documents a likely location of your data 6 Drag and drop folders or individual files from this window into the CD window If the files do not immediately appear in the CD window press F5 or click View Refresh to prompt the Windows operating system to display them Documents and other data files that you create as you work are typi...

Page 166: ...Click Next 3 Click Export Favorites Next To restore the Favorites to the internal storage drive later select Import Favorites from this list 4 A list of your Favorites folders will appear with the top level Favorites folder selected highlighted Click Next to back up all of your Favorites or select a particular Favorites folder to back up then click Next 5 In the Export Favorites Destination window...

Page 167: ...nfiguration CD s on hand in case you need any files from them available on certain models Do not guess follow directions carefully It is often necessary to run an installation utility first before connecting a new hardware item to the computer If the device is connected first it may be very difficult to complete the installation successfully Always carefully follow the installation instructions th...

Page 168: ... the setting to Disabled Make sure that you are connected to a compatible port USB Sleep and Charge is not working Make sure that the device you want to charge is connected to a port that supports the USB Sleep and Charge function Ports that support this feature are identified with the icon USB Sleep and Charge may be disabled Open the TOSHIBA Sleep and Charge Utility to check if the feature is di...

Page 169: ...If you have followed the recommendations in this chapter and are still having problems you may need additional technical assistance This section contains the steps to take to ask for help Before you contact Toshiba Since some problems may be related to the operating system or the program you are using it is important to investigate other sources of assistance first Try the following before you con...

Page 170: ...he problem Backup copies of your Windows operating system and all other preloaded software on your choice of media Name and version of the program involved in the problem along with its installation media Information about what you were doing when the problem occurred Exact error messages and when they occurred For technical support call the Toshiba Customer Support Center Within the United States...

Page 171: ...y Japan Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd Irvine California 92618 USA 800 457 7777 within the US 949 859 4273 outside of the US this call may incur long distance charges Mexico Toshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mex...

Page 172: ... on additional Toshiba worldwide locations please visit www toshiba co jp index htm United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States The Rest of Europe Toshiba Europe I E GmbH Hammfelddamm 8 D 4 1460 Neuss Germany ...

Page 173: ...the Fn key turn system functions on and off Hot keys have a legend on the key indicating the option or feature the key controls Fn This hot key enables disables volume mute on your computer When volume mute is enabled no sound will come from the speakers or headphones Fn This hot key blanks the display ...

Page 174: ...OSHIBA Power Saver utility For more information see TOSHIBA Power Saver on page 134 Fn This hot key places the computer into Standby mode A message box displays by default to confirm that the computer is entering Standby mode You can choose not to display this message box Sample Image Sample Standby confirmation box For more information about Standby mode please see Using and configuring Standby m...

Page 175: ...ult a message box displays by default to confirm the computer is entering Hibernation mode You can choose not to display this message box Sample Image Hibernation confirmation box If Hibernation mode is disabled this hot key will not respond For more information on Hibernation mode see Using and configuring Hibernation mode on page 77 ...

Page 176: ...display only Built in display and external monitor simultaneously External monitor only Sample Image Display options window To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device Not all functions are supported on all models Fn This hot key decreases the screen brightness Fn This hot key increases the screen brigh...

Page 177: ...luetooth wizard Sample Image Bluetooth icon in the System tray Use the Bluetooth wizard to connect optional Bluetooth devices to your computer and to adjust the Bluetooth settings Select to enable Wi Fi wireless communication Select to enable both Bluetooth and Wi Fi wireless communication Select to disable both Bluetooth and Wi Fi wireless communication To enable or disable wireless communication...

Page 178: ...d on page 65 Fn This hot key turns the cursor control overlay on and off Fn This hot key turns the numeric overlay on and off Fn This hot key turns the scroll lock feature on and off Fn This hot key allows you to zoom out Fn This hot key allows you to zoom in Fn This hot key decreases the speaker volume Fn This hot key increases the speaker volume ...

Page 179: ...with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 180: ...and communication networks For more information on using ConfigFree see the ConfigFree online Help The ConfigFree utilities include the following Connectivity Doctor The Connectivity Doctor utility is used to analyze network connections and fix networking problems with your computer For more information see Connectivity Doctor on page 183 Search for Wireless Devices The Search for Wireless Devices...

Page 181: ...creen to access the screen saver option Getting Started This section contains information about the ConfigFree main screen and how to start and set up ConfigFree For more detailed information on setting up and using ConfigFree see the Help file included in the application Starting ConfigFree To start ConfigFree be sure the computer has a wired or wireless connection Then do one of the following Cl...

Page 182: ...auncher to start the desired ConfigFree utilities Sample Image ConfigFree Launcher ConfigFree Launcher can be set to hide from view when it is not in use When this setting is active set the ConfigFree Launcher to Auto hide mode you can re display ConfigFree Launcher by moving the mouse cursor to the right of the screen Sample Image ConfigFree Launcher Auto hide mode setting Bluetooth Wireless LAN ...

Page 183: ...problems Using Connectivity Doctor you can view detailed network information by simply moving the mouse pointer The Connectivity Doctor works with the following network devices Wired and wireless network devices Routers hubs and bridges Access points The Connectivity Doctor displays the following information WEP Used not Used Wired connection line link speed Wireless connection line signal strengt...

Page 184: ...ving the mouse pointer over a wired or wireless network device icon displays information about the device such as its IP address subnet mask and MAC address A wireless network device also shows information such as the network SSID and the device s Wired Equivalent Privacy WEP key settings Sample Image Viewing device information If a problem or potential problem is detected in most cases a screen a...

Page 185: ...n the neighborhood and displays information about them on a virtual map To enable or disable wireless communication use the Hot Key Fn F8 For more information see Hot Keys on page 173 To search for wireless devices 1 Click the icon in the System tray 2 Click Search for Wireless Devices A virtual map appears with a graphical representation of the wireless devices that have been detected Stay on the...

Page 186: ...map The closer to the center the stronger the connection Placing the pointer over the displayed point of light shows detailed information about the wireless device The wireless device shown near the center of the map is not necessarily near your computer If a wireless device located a distance away also has a strong signal it appears near the center of the map as well The Search for Wireless Devic...

Page 187: ...ble wireless communication use the Hot Key Fn F8 For more information see Hot Keys on page 173 To add a new wireless connection to an Access Point 1 Open the Search for Wireless Devices option from ConfigFree Launcher 2 Drag and drop the device you want to connect to on top of the computer icon at the center of the map The Wireless Settings screen appears Sample Image Dragging a device to the Acce...

Page 188: ...set up and added to the connection list the system displays the Connection screen rather than the Wireless settings screen Creating a detected device wireless connection The following screen shows an example of Bluetooth devices that are detected using the Search for Wireless Devices option Moving the mouse cursor over a device icon displays information about the device Sample Image Viewing Blueto...

Page 189: ...zard where you can configure and connect to the device Transferring files using Bluetooth There are several ways to use Bluetooth to send files to other devices To select the device using the Bluetooth radar screen Open the Bluetooth radar screen Drag and drop the file directly onto the icon for that Bluetooth device Sample Image Dragging the file to the Bluetooth device icon To be prompted for th...

Page 190: ...e the cursor on top of the connected line The icon changes to a pair of scissors 2 Click to disconnect from the device Profile Settings The Profile Settings utility lets you save network settings in profiles ConfigFree profiles are useful for easily switching network settings and devices You can switch network settings simply by selecting the profile with the desired settings If you visit a client...

Page 191: ...s Personal firewall settings for Internet connections Dial up connection settings for the default connection File and printer sharing settings Printer settings for the default printer Bluetooth Security Level for example high or medium To create a profile 1 Click the icon in the System tray 2 Move the pointer to Profile 3 Click Add The Add Profile screen appears 4 Select Capture and click OK The A...

Page 192: ...art after switching to this profile For example to have Internet Explorer start in the Windows operating system after switching profiles type C Program Files Internet Explorer IEXPLORE EXE 12 Click OK Sample Image Add Profile screen Sample Image Expanded Add Profile screen The online Help provides real world examples of setting up profiles for different networking environments Press to show more c...

Page 193: ...o transfer files between your computers at home This utility is faster and more dependable than sending the files via email Use this utility which handles files regardless of size to distribute presentations reports or music files to meeting attendees or to users at different locations The SUMMIT utility uses the following types of connections Wireless LAN via Access Point Wireless LAN via Ad Hoc ...

Page 194: ...es can be shared with one user or all users attending the meeting To share a file with one user drag and drop the file on the user s icon Only the SUMMIT Host the initiator can share files with multiple users by this method SUMMIT users can share a file with only one other user Sample Image Sharing a file with one user To share a file with all users drag the file to the center of the SUMMIT table ...

Page 195: ...N wireless LAN or Bluetooth PAN Firewall software may prevent ConfigFree SUMMIT from working Using ConfigFree SUMMIT To host a ConfigFree SUMMIT 1 Click the icon in the System tray 2 Click SUMMIT Other users appear on the SUMMIT main window SUMMIT can also be started from the ConfigFree Launcher 3 Select the appropriate users and invite them to the SUMMIT meeting As users join the SUMMIT their ico...

Page 196: ... two options Toshiba Wireless Projector Switches the Wireless LAN connection to connect to a Toshiba Wireless Projector Direct Link Toshiba Device Launches ConfigFree SUMMIT Toshiba Wireless Projector The Quick Connect feature switches the Wireless LAN connection to connect to a Toshiba Wireless Projector Once the projector utility is installed launching the Quick Connect utility automatically ope...

Page 197: ...ngs Refer to the online Help if necessary 4 Click OK Because the wireless LAN s default connection setting is for Ad Hoc mode the Toshiba Wireless Projector will not connect if the projector is set to Infrastructure mode If this occurs you can change the wireless LAN s connection setting to Infrastructure mode to match the settings on the projector Sample Image Projector icon when connected with Q...

Page 198: ...u select a profile from the ConfigFree tray menu or when you disable a wireless device If you close ConfigFree Direct Link Toshiba Device When Access Point is not available use the Direct Link Toshiba Device feature to connect your computer in Ad Hoc peer to peer mode and use the Summit feature To use this feature 1 Display the ConfigFree menu 2 Select the ConfigFree Link option from the Direct Li...

Page 199: ...e 1 Right click the icon in the System tray 2 Click Auto Switch The Auto Switch dialog box appears 3 Check Enable Wireless when cable disconnect occurs 4 Click OK If your computer is connected to multiple wireless LAN devices the Auto Switch SSID feature is disabled To enable this feature only one wireless LAN device can be used Semi Automatic Switch Feature The Semi Automatic feature alerts you w...

Page 200: ...lick OK The computer is now configured to use the Semi Automatic Switch feature When the computer connects to an SSID in a profile a display notification window appears You can then click Switch on the window to switch profiles You can also set the option for having the switch be automatic without the need for a notification Several profiles can be defined for a single SSID In this case several no...

Page 201: ...rnating current BIOS basic input output system bps bits per second CD compact disc CD ROM compact disc read only memory CD RW compact disc rewrite memory CMOS complementary metal oxide semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU central processing unit DC direct current DMA direct memory access DIMM dual inline memory module ...

Page 202: ...e HDMI High Definition Multimedia Interface HDMI CEC High Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O input output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LED Light Emitting Diode LPT1 line printer port 1 parallel port ...

Page 203: ...play LCD made from an array of liquid crystal cells using active matrix technology Also known as a TFT display in its simplest form there is one thin film transistor TFT for each cell This type of display works well with computers because of its shallow depth and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provide...

Page 204: ...n you start up the computer bits per second bps A way of measuring the speed at which information is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads an...

Page 205: ... occupies one byte of computer storage chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless o...

Page 206: ...splayed by the operating system or a program giving a direction or requesting input from the user direct current DC The type of power usually supplied by batteries DC flows in one direction Compare alternating current AC direct memory access DMA A dedicated channel bypassing the CPU that enables direct data transfer between memory and a device directory See folder disable To turn a computer option...

Page 207: ...e from another computer through a modem or network 2 To send font data from the computer to a printer See also upload drag To hold down the mouse button while moving the pointer to drag a selected object In the Windows operating system this refers to the left mouse button unless otherwise stated driver See device driver DVD An individual digital versatile or video disc See also DVD ROM DVD ROM dig...

Page 208: ...e extension indicates the type of file Examples are exe for program files and hlp for help files See also file name folder Also called directory A container for organizing files saved to a disk A folder is symbolized on screen by a graphical image icon of a file folder A folder can contain files and other folders format verb To prepare a blank disk for use with the computer s operating system Form...

Page 209: ...the current state of your work including all open files and programs when you turn the computer off When you turn on the computer again your work is returned to the same state it was when the computer was turned off See also Standby Suspend high density diskette A 3 5 inch diskette that holds 1 44 MB of data See also diskette hot key 1 A feature in which certain keys in combination with the Fn key...

Page 210: ...e lamp SSL that uses light emitting diodes LEDs as the source of light which offers long life and high efficiency output Multiple diodes are used together since the light created byindividual light emitting diodes is small compared to incandescent and compact fluorescent lamps liquid crystal display LCD A type of display that uses a liquid substance between two transparent electrode panels When an...

Page 211: ...primary components MS DOS prompt See system prompt multi function drive A DVD drive that can read and write to CD and DVD media multimedia A combination of two or more media such as sound animation and video in a computer program or presentation Musical Instrument Digital Interface See MIDI N network A collection of computers and associated devices that are connected by communications facilities A...

Page 212: ... such as modem fax modem hard disk drive network adapter sound card or SCSI adapter peripheral Any device such as a printer or joystick that is attached to the computer and controlled by the computer s CPU pixel Short for picture element The smallest dot that can be produced on a screen or printer Plug and Play Generally refers to the computer s ability to automatically configure itself to work wi...

Page 213: ...d only memory See ROM reboot See boot restart removable disk A disk that can be removed from a disk drive A diskette is one example of a removable disk resolution A measure of the sharpness of the images that can be produced by a printer or displayed on a screen For a printer resolution is expressed in dots per inch dpi For a screen it is expressed as the number of pixels available horizontally an...

Page 214: ...hortcut See keyboard shortcut software See program Compare hardware solid state drive A data storage device that utilizes solid state memory as opposed to a hard disk see hard disk Much like hard disks solid state drives hold much more information than diskettes and are used for storage of programs and data Standby A feature of some Windows operating systems that allows you to turn off the compute...

Page 215: ...y are smaller and more durable than an external hard drive because they do not contain any internal moving parts but have less storage capacity See also universal serial bus USB utility A computer program designed to perform a narrowly focused operation or solve a specific problem Utilities are often related to computer system management W Web See World Wide Web Wi Fi A registered trademark term o...

Page 216: ... charging 37 96 conserving power 100 disposal 107 installing 102 104 low charge 99 maintaining 106 monitoring power 37 97 not charging 154 power profile hot key 102 real time clock RTC 94 96 remaining power 99 removing 103 safety precautions 106 BIOS Setup see TOSHIBA Hardware Setup button power 39 start 112 C Call2Recycle battery 108 changing main battery 102 character keys 84 charging the batter...

Page 217: ...ssing files trouble accessing a drive 157 running slow 158 diskette drive cannot insert a diskette 159 cannot read a diskette 159 display does not look normal flickers 156 external monitor not working 157 display devices external 69 display output settings 69 display panel opening 38 display problems screen is blank 156 display external adjusting 70 disposal information 19 disposing of used batter...

Page 218: ...und 151 K keyboard character keys 84 function keys 84 not working 147 overlay keys 85 special Windows keys 85 troubleshooting 155 unexpected characters 155 using 83 keyboard external 70 keyboard full size 84 L light AC power 35 lock computer using 81 M main battery changing 102 installing 102 104 removing 103 safety precautions 106 memory adding 41 problem solving 153 removing memory module slot c...

Page 219: ...4 accessing disk drives 147 battery charge does not last 155 battery not charging 154 cannot insert diskette in drive 159 cannot read a diskette 159 changing display properties 157 checking device properties 152 computer will not power up 147 contacting Toshiba 169 170 corrupted damaged data files 158 Device Manager 152 disabling a device 152 disk drive is slow 158 display is blank 156 external di...

Page 220: ...ns main battery 106 saving files 89 screen does not look normal flickers 156 screen problems blank screen 156 set up communications 113 setting up AC adaptor 35 adding memory 41 computer 34 42 getting comfortable with your computer 31 sound problem solving 159 sounds recording 114 speakers using external 115 Standby mode 74 starting again from 79 start button 112 starting a program 86 Run dialog b...

Page 221: ...e computer 39 turning on the power 39 U USB Sleep and Charge cannot use 168 not working 168 USB Sleep and Charge Utility 139 USB Wakeup function does not work 169 USB compatible printer 71 user password disabling 129 user password setting 129 using a file extension 90 Utilities 119 utilities Power Saver 134 V video projector adjusting display 70 W warranty standard limited warranty 30 Web Camera u...

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