Toshiba IK-WB21A - IP Network PTZ Camera Advanced User'S Manual Download Page 49

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Viewing

・

Listening

and Operation

Others

Set up

Introduction

Recording

Viewing

・

Listening

and Operation

Others

Set up

Introduction

Recording

Version Updating (Administrator Function/FW Update)

The version of the camera firmware can be updated.

■ First step

Download the latest firmware.

● Create a folder to save the latest firmware.
● Access the following Toshiba web site on the Internet:

URL: http://www.netcam.toshiba.com

● Download the latest firmware in accordance with the Website.

Do the following to update the firmware version.

Click "Admin. Function" in the Admin. Menu.

･ The sub menu for administrator function will appear.

Click "4. FW Update" in the sub menu.

･ A screen of "Administrator Function /FW Update" will appear.

Click the "Browse..." button.

･ A screen for file selection will appear.

Select the file for the latest firmware saved in "First
step."

･ The selected file name will appear in the screen for Step 2.

Click the Upload button in the screen for Step 2.

･ Start updating the firmware version in accordance with the

instructions in the displayed screen.

･ The camera automatically reboots as soon as firmware update is

completed.

Important

●

It is the customer's responsibility to update firmware.

●

All camera motions will shut down during firmware update.

●

Close any other screens before starting a firmware update.

●

Never power off the camera during firmware update.

●

Never disconnect the LAN cable during firmware update. Camera may not
operate.

●

Rebooting the camera after firmware update may take approx. 5 minutes.

●

After updating the firmware, delete Internet temporary files executing "Internet
Options" on the tool menu - "General" - "File delete."

Summary of Contents for IK-WB21A - IP Network PTZ Camera

Page 1: ...heral devices refer to the following Web page http www netcam toshiba com The above URL is subject to change without prior notice If the URL changes refer to the Toshiba website http www toshiba com NETWORK CAMERA Model IK WB21A Advanced User s Guide ...

Page 2: ...s device must accept any interference received including interference that may cause undesired operation Toshiba America Information System Inc Security Network Video Products 9740 Irvine Boulevard Irvine California 92618 1697 877 696 3822 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed t...

Page 3: ...ting Viewing and listening 34 Viewing images 34 Audio 36 Camera image screen 36 Moving the screen center 37 Controller 38 Presetting of Camera Position by Administrator 41 Selecting a Preset 42 Configuring a Preset 43 Setup Preset Items 44 Preset Name Settings 45 Preset Position Settings 45 Playing Recorded Alarm Images 46 Playing Recorded Normal Images 47 Playing External Control Recorded Images ...

Page 4: ...ttings Server 1 55 FTP Server Settings Server 2 56 Transfer Image Size 56 FTP Server Usage 56 Scheduled Recording Displayed if Scheduled recording is chosen as an FTP record conditions 56 Recording by alarm Displayed if Alarm Recording is chosen as an FTP record conditions 58 Recording by Ext Control In Displayed if Ext Control In Recording is chosen as an FTP record conditions 60 SD card back up ...

Page 5: ...k of fire or electric shock 15 Object and Liquid Entry Never push objects of any kind into this camera through openings as they may touch dangerous voltage points or short out parts that could result in a fire or electrical shock Never spill liquid of any kind on the camera IMPORTANT SAFEGUARDS Cont 16 Servicing Do not attempt to service this camera yourself as opening or removing covers may expos...

Page 6: ...d Otherwise the quality of images may deteriorate or internal parts may be affected Special care is required to use the camera at high temperature and humidity Should you notice any trouble If any trouble occurs while you are using the camera turn off the power and contact your dealer Continued use in this state might cause fire or electric shock For details on repair consult the place of purchase...

Page 7: ...d length 47 244 inch Length of DC extension cable 118 11 inch AC adaptor Precautions for Use SD Memory Card There is a limit to the number of rewrites that is possible with the SD memory card Replacing the SD memory card when performing periodic maintenance of the camera is recommended The camera supports the following SD memory cards Do not use memory cards with other specifications SD memory car...

Page 8: ...ti view display automatically changes 4 2 x 2 or 9 3 x 3 windows accordingly to the number of identified cameras The cameras on other networks can be displayed on the same multi view display screen by registering the cameras manually Interactive two way audio communication equipment Camera supports interactive two way audio communication Mailing function This feature allows you to receive mail mes...

Page 9: ... MIC IN A microphone input terminal Use a monaural plug microphone 3 5mm in diameter DC IN 12V Power plug input terminal page 22 Be sure to use the AC adaptor included with the network camera ALARM OUT Alarm output terminal AUDIO OUT An audio output terminal Connect to an audio output device such as a speaker with an amplifier When using on a desk 1 Remove the terminal cover 2 Connect the AC adapt...

Page 10: ...ing structure and strength Installing the Camera Cont Some provided parts are required for installing the camera When installing on ceiling Ceiling attachment Cover for mounting on ceiling Important Improper installation may cause the camera to fall When installing on ceiling 1 Make a hole in the ceiling where the camera is to be installed to insert the AC adapter cable LAN cable and other cables ...

Page 11: ... back until it is secure Mount the terminal cover 7 Install the cover for mounting on a ceiling Do not hold the camera when installing the product Install the product holding the body Wire hook Body Camera Anti fall wire Terminal cover Cover for ceiling mounting Anti sliding part Anti sliding part Push the cover onto the ceiling attachment and turn clockwise until secure Installing the Camera Cont...

Page 12: ...r on the camera and plug in the AC adapter plug into the power input terminal on the camera Important Due to the compact space of the power terminal ensure that the plug is properly inserted The camera may not work properly if the plug is not inserted properly The terminal cover has the function to prevent coming off of the AC adapter cable Be sure to mount the cover Mount the terminal cover in th...

Page 13: ...s the router hub and modem When entering the IP address manually set DHCP ON OFF to OFF in Network Basic Setting on page 86 and enter the IP address subnet mask default gateway primary DNS and secondary DNS Connecting the Camera and Personal Computer by Network Setting Network Camera Environment Items needed for network camera monitoring system Administrator s personal computer The personal comput...

Page 14: ...168 0 30 in the address box and press ENTER It takes about 30 seconds to activate the camera If a port number other than 80 is set designate the port number by suffixing it after as in http 192 168 0 30 88 Connection Configuration Two configurations are available for connection of network cameras Crossover connection Connection via a hub switch or router Using a crossover cable to establish a conn...

Page 15: ...d from the administrator s personal computer or a user s personal computer and connecting to those cameras Setting up Camera Finder 1 Insert the CD ROM in the CD ROM drive of the personal computer 2 Double click the Setup file in the CD ROM and install Camera Finder in accordance with the instructions in the screen Important Camera Finder is compatible only with Windows 2000 and Windows XP Glitche...

Page 16: ...f all settings Be certain to change the administrator log in ID and password already set in the camera by default to ensure camera security Keep the new administrator log in ID and password handy for future use To change the administrator log in ID and password see Administrator Function Changing ID and Password on page 92 Administrator Log in and User Log in This product regards a person who has ...

Page 17: ...splay the Camera Image screen operate as follows 1 Choose Pop up Blocker on the tool menu 2 Choose Always Allow Pop ups from This Site Setup Screen Clicking the Setup button in the Administrator Log in screen or in the Camera Image screen See Setting on page 65 for the setting method Important Performing user log in does not display the Administrator Setup menu on the left and displays only setup ...

Page 18: ... When Windows XP SP2 is used Click Install for Active X control NOTE A proxy server protected by an intracompany firewall sometimes cannot be connected to the network camera Consult the network administrator so as to avoid impacts on network camera operations Communication with the network cameras via a proxy server may cause some problem Install the network cameras after consulting the network ad...

Page 19: ... sometimes displayed in the PLAYBACK mode as date and time data S means start of playback images and E end of playback images In these modes images or date and time cannot be updated Operate playback on the controller Moving the screen center 1 Click on any area in the Camera Image screen 2 The camera moves so that the clicked point becomes the center of the image Camera image screen Number and It...

Page 20: ... have been rewound to the first image Play images are played frame by frame in reverse direction Plays images being selected Pauses an image being played Play images are played frame by frame Fast rewinds play images When E is indicated in date and time display recorded images have been fed to the last image Resets the play image mode to the current image mode The Preset button The preset control ...

Page 21: ...ce Clicking the button starts Scan Clicking one of buttons stops the action Continuous Recording button The list of Continuous Recording will appear EXT Control In button The list of EXT Control In will appear NOTE Setting the Manual mode adjusts brightness only by the lens aperture Zooming PAN TILT operation or moving to the screen center during manual focus adjustment automatically sets the Auto...

Page 22: ...mera position in the selected preset NOTE Any existing settings of a preset will be overwritten when you assign new settings to the preset The brightness adjustment value rear light correction setting and manual auto focus setting are stored for each preset number Presetting of Camera Position by Administrator Cont Selecting a Preset Selecting a preset from the list moves the camera to the preset ...

Page 23: ...tion Settings Assign Assign the current position of a chosen preset number Cannot be assigned unless a preset name is entered and the Save button is clicked Can be assigned without a prest name Assign Click Move Move to the chosen position and name of a preset number Move Click Delete Delete the current position of a chosen preset number Delete Click Deleting positions and names of all preset numb...

Page 24: ...s disabled during play If overwrite functions close the list and display it again Playing Recorded Alarm Images You can play images which are recorded when an alarm is activated The images play at a fixed speed regardless of the recording setting Image settings such as Picture Resolution correspond to Alarm recording settings 1 Click button while the Camera Image screen is displayed The controller...

Page 25: ...spond to External Control recording settings 1 Click button while the Camera Image screen is displayed The controller will appear 2 Click button on the controller The external control recorded list will appear 3 In the list click the button on the right of the recording you want to play The selected recording plays NOTE Items in the external control recorded list appear from left to right in the o...

Page 26: ...y operating the button See page 63 Image JPEG recorded by operating the button See page 63 Voice WAVE recorded by operating the button See page 64 Recording Images in SD Memory Card Images during Alarm In images during Motion Detection images during Ext Control In and images of Continuous Recording can be stored in an SD memory card inserted in the network camera When recording alarm images perfor...

Page 27: ...ton under each item resets to the setting last saved Clicking the Default button resets settings back to factory default The total number of recorded frames per alarm will be the number of pre alarm images One image when alarm occurs Number of post alarm images To enable Alarm In see the Camera Alarm Settings on page 73 To enable Ext Control In see the Camera Alarm Settings on page 73 Setting the ...

Page 28: ... scheduled recording starts Even though the scheduled recording stops when there are some unsent image data left in the camera the camera will not log out from FTP server automatically until it transfers all the image data When selecting Alarm In or Ext Control In Recording network camera logs in out automatically each time an alarm is detected When there is more than one alarm at a time receiving...

Page 29: ...digit number The bigger the number the newer later the image Indicates Daylight Saving N Not in Daylight Time D Daylight Summer Time Recording Images on FTP Server Cont FTP Server Settings Server 2 When using two servers for different purposes or on different occasions enter the settings for the second server Transfer Image Size The size of images transferred to the FTP server can be set NOTE The ...

Page 30: ...ecording 5 Entering Server path Set a server path for recording of files Ask your FTP server administrator if you have a question Recording by alarm Displayed if Alarm Recording is chosen as an FTP record conditions Set if recording by Alarm In Motion Detection is desired To detect external alarms or motion set to enable Alarm In or Motion Detection in alarm setting see page 73 1 Setting number of...

Page 31: ...emory card Otherwise settings for the current recording conditions will be used for the server path Recording by Ext Control In Displayed if Ext Control In Recording is chosen as an FTP record conditions Set if recording by Ext Control In is desired Set to enable Ext Control In in alarm setting see page 73 1 Setting a Recording Cycle Recording at a rate of one images per set time seconds Chose a t...

Page 32: ...ding interval when the number of files is specified depends on the set frame rate See page 72 The frame rate may be decreased depending on the network condition The maximum number of seconds is 3600 seconds and the maximum number of recorded files is 1000 File Transfer Order Scheduled Recording Files are transferred in recorded order However these cameras may take following steps depending on netw...

Page 33: ... Only the system administrator can set all settings with the network camera Clicking the menu on the left of the Administrator Setup menu selects set items General setting method 1 Click Camera Settings PAN TILT Settings Network Settings Multi Screen Display Admin Function or Log Management in the Admin Menu The sub menu of the clicked setting will pop up Unless logged in as an administrator the A...

Page 34: ...nd object is between 0 4 inch and 3ft NOTE Auto focusing is sometimes not possible when shooting through a glass pane a flat object such as a wall and moving object Achieve focusing of these objects by manual focusing Auto focusing is sometimes disabled due to noise when the AGC function operates Then adjust focusing in the Manual mode Auto focusing is sometimes not possible when the object is dar...

Page 35: ...tting Auto Gain control set the high limit value of the slow shutter and auto B W function to further increase sensitivity Camera Basic Settings Cont Operating color temperature range varies within AWB control range Optimum white balance is achieved at color temperature of approx 3000K Optimum white balance is achieved at color temperature of approx 4000K Optimum white balance is achieved at color...

Page 36: ...igh limit value of slow shutter other than to 1x automatically increases the camera sensitivity to the set high limit value as the object becomes dark When the sensitivity is high the exposure time becomes longer and frame rate becomes smaller Blurred images sometimes are prominent with moving objects Backlight Compensation Set an area for backlight compensation Backlight compensation is a functio...

Page 37: ...button is clicked Camera Basic Settings Frame Rate Set a frame rate transfer rate frames s of image data delivered to the network 1 Click Camera Settings on the Administrator Setup menu A sub menu for Camera Settings will appear 2 Click 1 General in the sub menu A screen for setting Camera Basic Settings Frame Rate will apper 3 Item setting Choose Frame Rate in the pull down menu 30 15 7 5 3 2 1 1...

Page 38: ...FF Camera does not detect motion 2 Sensitivity Set Sensitivity HIGH It works with even a small change in brightness or motion is detected MIDDLE Intermediate between HIGH and LOW LOW It works only when a large change in brightness or motion is detected NOTE Detection sometimes fails if the object is dark Incorrect detection is sometimes made due to noise if the object is dark and AGC gain is high ...

Page 39: ...name of the POP server E mail User ID Enter a login ID for authentication Password Input a password Password confirm Enter the same password again 4 Enter the administrator e mail address in Administrator e mail address Clicking the Test E mail Function button sends e mail to the administrator as a test NOTE You cannot use these characters Maximum of 16 of the following characters can be entered i...

Page 40: ... camera Audio Output Level An audio output level is set HIGH Increases the audio output level MIDDLE Adjusts the audio output level to a medium level LOW Reduces the audio output level E mail Address List 1 Set ON or OFF in Always Sent to Administrator E mail Address ON Always send to administrator E mail address OFF Not send to administrator E mail address 2 Enter Mail to Address Up to ten addres...

Page 41: ...set Preset Performs preset moving when an alarm occurs Auto patrol Starts auto patrol when an alarm occurs 2 Set Alarm Association Type Alarm In Alarm In will activate Association to Alarm Motion Detection Motion Detection will activate Association to Alarm 3 Set when Alarm Association is set to Preset Preset Number Choose preset Number Resume to Previous Position Camera moves back to position bef...

Page 42: ...nt position click Set button If you would like camera to move to different postion use the controller window 2 Click Move button if you would like camera to move to selected Preset Number above 3 current position and name of selected preset Number position and name of all Preset Number Click each button on the right to reflect the foregoing settings NOTE Preset Name must have 12 characters or less...

Page 43: ...bles to limit Operation Range OFF Disables to limit Operation Range Current position Set the current position as each limit NOTE Moving to the preset position and in auto patrol operation has been restricted PAN TILT Auto Patrol Dwell time for Auto Patrol can be set 1 Click PAN TILT Settings in the Administrator Setup menu The sub menu for PAN TILT setting will appear 2 Click 3 Auto Patrol in the ...

Page 44: ...on to automatically detect and store other cameras only cameras provided with RNCP in the same network This function is useful in the multi view screen function ON is recommended if there are other network cameras in the same net work HTTP Port Number Enter an HTTP port number Normally 80 is default Bandwidth Control Set ON or OFF for bandwidth control OFF The network Camera will display images ma...

Page 45: ...etwork Basic Setting on page 86 Network FTP Server Settings The network camera can be set as an FTP server for connection from a personal computer or other terminal 1 Click Network Settings in the Admin Menu The sub menu for network setting will appear 2 Click 3 FTP Server in the sub menu A setup screen of Network FTP Server Settings will appear 3 Configure each setting items 1 Set ON or OFF for F...

Page 46: ... Screen Display Settings Swiching Set ON or OFF for Multi Screen Display Mode ON Enables the Multi Screen Display OFF Disables the Multi Screen Display Selecting camera for multi screen display Enter Camera Information Access to Camera and HTTP Port Num ber of the cameras for displaying in the multi view screen Up to 30 cameras can be entered Enter the information of own camera when displaying ima...

Page 47: ... displays the confirmation message This will save setting changes and reboot the camera Do you want to continue Clicking the OK button will automatically connect to the camera in 30 seconds Please wait in this condition Click OK to save the settings and to automatically reboot the network camera User Information Set ON or OFF for Login Restriction ON The user ID and Password are requested for auth...

Page 48: ...trator log in name and password can be set 1 Click Admin Functions in the Admin Menu The sub menu for administrator functions will appear 2 Click 3 Date and Time in the sub menu A setup screen of Administrator Function Date and Time will appear Administrator Function Date and Time 3 Configure each setting items Click the Save button to save settings The settings will not be reflected unless the Sa...

Page 49: ...r 3 Click the Browse button A screen for file selection will appear 4 Select the file for the latest firmware saved in First step The selected file name will appear in the screen for Step 2 5 Click the Upload button in the screen for Step 2 Start updating the firmware version in accordance with the instructions in the displayed screen The camera automatically reboots as soon as firmware update is ...

Page 50: ...tup screen for Administrator Function Configuration Information A screen for file selection will appear 2 Select a saved setup file The selected file name will appear in the Administrator Function Configuration Information screen 3 Click the Import button The settings for the network camera will change to the saved settings Reset all set values to factory defaults Clicking the Default button in th...

Page 51: ...conditions will appear NOTE Click the Save Conditions button to save conditions Click the Delete Logs button to delete logs In keyword you cannot use these characters Alarm Terminals You can connect a variety of sensors to the camera by using alarm terminals See following table for functions of each terminal Connecting External Alarm Devices to the Alarm Input Output Terminals Be sure to connect c...

Page 52: ...ame System server dynamically and forward only different informations between DNS servers Because of this it enables to reduce forwarding data which are needed to renew information of DNS server and reduce overhead of the network When combined with DHCP Dynamic Host Configuration Protocol it is possible to assign IP address and host name right away as the host on the LAN changes Default gateway 86...

Page 53: ...iform Resource Locator Method for assigning the Internet resource http www toshiba com is the example of when accessing a website on the Internet User 32 V Version updating 96 W wav file 64 A standard audio file of Windows White balance WB 68 Z Zoom in Zoom out 38 Glossary Index Cont E External control recording 61 External control recorded list 48 F Firmware 96 Program to run this product It is i...

Page 54: ...e saved in the memory contained in the camera Up to about 8000 logs can be saved 1110001 1121001 1241001 1240002 1250001 1251002 1250003 1251004 1260001 1261002 1301001 1301002 1301003 1301004 1401011 1401012 1401013 1401014 1401015 1401016 1611001 1611002 1611021 1611022 1611023 1601101 1601102 1601103 1601104 1601105 1601106 1601107 1601108 1601100 1601111 1601112 1601113 1601114 1601115 1601116...

Page 55: ... booted API wbgetsecuserfunctions cgi was booted API wbgetadmininfo cgi was booted API wbgetadinTaD cgi was booted API wbgetadmintime cgi was booted API wbgetlodconditions cgi was booted API wbgetloglist cgi was booted API wbgetnwkbandwidth cgi has been booted API wblistalarm cgi was booted Log Display Cont 2000517 2000632 2000701 2000705 2000707 2000709 2000711 2000713 2000715 2000717 2000719 200...

Page 56: ...he camera even if you start Camera Finder Cannot login to the camera even though entering the IP address of the camera directly to the browser and The page cannot be displayed shows up Camera is not powered on LAN cable is not connected LAN cable is not connected to the PC IP address of the PC is not configured Installed directory of browser is wrong The IP addresses of the camera and your PC are ...

Page 57: ...with the object See page 68 Set color difference gain correctly See page 71 Symptom Cause How to Manage Before Calling Service Personnel Cont Error message shows up when trying to login Cannot access to the camera from the Internet Entering wrong login ID and password CapsLock of the PC is ON You forget your login ID and the password Default gateway is not configured Port forwarding is not configu...

Page 58: ...f the network camera or host name that bypasses a proxy See page 35 Face the microphone of the camera where you want to gather sound Symptom Cause How to Manage Before Calling Service Personnel Cont Images are not colored Cannot display images from the network camera Frame Rate of network camera images is too slow Auto B W is set to ON Setting for color difference gain is small The Internet line i...

Page 59: ...y settings numbers of sent images may become fewer than your expectation Press the Reset button to restore camera firmware settings to default condition Resetting camera setting information to initial status 1 Connect the camera and a hub with the power turned on using a LAN cable 2 Connect power cable to the camera and outlet 3 Wait about one minute 4 Keep pressing the Reset button on the camera ...

Page 60: ...icker is corrected In parentheses are magnifications of increased sensitivity to 1 30s Alarm terminal Input 1 output 1 Image size 1280 x 960 SXVGA 640 x 480 VGA 320 x 240 QVGA and 160 x 120 QQVGA pixels Image compression system JPEG M JPEG Image quality setting 5 levels Output image size SXVA VGA QVGA QQVGA SXVGA 1280 x 960 Maximum frame rate 1 SXVGA 7 5fps Network output VGA QVGA QAQVGA 30fps Num...

Page 61: ...ntroduction Recording Installed on ceiling 56 2 205 173 6 811 104 5 4 114 114 4 448 111 5 4 39 φ172 6 772 133 5 5 256 142 5 5 61 72 5 2 854 24 0 945 Appearance Diagram Installed on desk 56 2 205 56 2 205 104 5 4 114 105 2 4 142 127 2 5 008 136 5 354 153 6 024 maximum at the time of rotation 66 5 2 618 φ114 4 488 Unit mm inches ...

Page 62: ...o using it Some other Free Software Foundation software is covered by the GNU Library General Public License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish that you receive s...

Page 63: ...quivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Program is void and will autom...

Page 64: ...ty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU General Public License for more details You should have received a copy of the GNU General Public License along with this program if not write to the Free Software Foundation Inc 675 Mass Ave Cambridge MA 02139 USA Also add information on how to contact you by electronic and paper mail If the program is interactive make it outpu...

Page 65: ...TOSHIBA AMERICA INFORMATION SYSTEMS INC Security Network Video Products 9740 Irvine Boulevard Irvine California 92618 1697 Phone Number 877 696 3822 ...

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