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Toshiba DX 730, User Manual

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Toshiba DX 730 User Manual Download Page 142

Recovery Media 4-18, 4-19

Restarting the computer 1-11

S

SD/SDHC/SDXC Card

formatting 3-31
note 3-30

 

Security lock 3-41

Sleep Mode

setting 1-8
System automatic 4-6

 

Sound system

problems 6-10

 

T

TOSHIBA Assist 4-2

TOSHIBA Disc Creator 3-13,
4-2

TOSHIBA HDD/SSD Alert
Utility 4-2

TOSHIBA PC Diagnostic
Tool 4-1

TV Tuner jack 

U

USB device

problems 6-8

 

V

Video mode 3-44

Video RAM 2-17

W

Wireless communication 3-24

Wireless LAN

problems 6-13

 

User's Manual

Index-3

Summary of Contents for DX 730

Page 1: ...User s Manual DX 730 ...

Page 2: ... The Keyboard 3 2 Optical disc drives 3 6 TOSHIBA VIDEO PLAYER 3 16 TOSHIBA Blu ray Disc Player 3 20 Wireless communications 3 24 LAN 3 27 Optional devices 3 29 Memory media slot 3 29 Memory media 3 30 Media care 3 31 Inserting a memory media 3 32 Removing a memory media 3 33 Additional memory module 3 33 TV Tuner 3 37 HDMI Out 3 39 HDMI Input 3 40 Security lock 3 41 Optional TOSHIBA Accessories 3...

Page 3: ... 4 16 Chapter 5 Power and Power Up Modes Monitoring of power condition 5 1 Battery 5 1 Power up modes 5 2 System automatic Sleep Hibernation 5 2 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 13 Appendix A Specifications Appendix B AC Power Cord and Connectors Appendix C Legal Footnotes Appendix D Information for Wireless Devices Index Use...

Page 4: ...it contains are accurate for your computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the computer and the manual Trademarks Intel Intel SpeedStep Intel Core and Centrino are trademarks or registered trade...

Page 5: ...ere is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between t...

Page 6: ...of implemented telecommunication accessories and the Low Voltage Directive 2006 95 EC for the supplied power adapter Furthermore the product complies with the Ecodesign Directive 2009 125 EC ErP and its related implementing measures This product and the original options are designed to observe the related EMC Electromagnetic Compatibility and safety standards However TOSHIBA cannot guarantee that ...

Page 7: ...tested in all non approved working environments before use In the case of automobiles or aircraft the manufacturer or airline respectively should be asked for permission before use of this product Furthermore for general safety reasons the use of this product in environments with explosive atmospheres is not permitted VCCI Class B Information この装置は クラスＢ情報技術装置です この装置は 家庭環境で使 用することを目的としていますが この装置がラジ...

Page 8: ...rouileur du Canada Following information is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed...

Page 9: ...chased the product These symbols may not stick depending on the country and region where you purchased Disposing of the computer and the computer s batteries Discard this computer in accordance with applicable laws and regulations For further information contact your local government Please be kind to our shared environment Check with your local government authority for details regarding where to ...

Page 10: ...nd has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep Mode which shuts down the system a...

Page 11: ... To prevent direct exposure to the laser beam do not try to open the enclosure 1 Panasonic Precision Devices Co Ltd Blu ray Combo drive Blu ray Writer drive Panasonic Precision Devices Co Ltd 1080 Takano Nagomi machi Tamana Gun Kumamoto Japan 2 TOSHIBA SAMSUNG STORAGE TECHNOLOGY DVD SuperMulti with Double Layer Blu ray Combo drive TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 14F Bldg No 10...

Page 12: ...T To use this model properly read the instruction manual carefully and keep this manual for your future reference In case of any trouble with this model please contact your nearest AUTHORIZED service station To prevent direct exposure to the laser beam do not try to open the enclosure User s Manual xii ...

Page 13: ...nd other parts of your computer The indicator panel also uses icons to identify the components it is providing information on Keys The keyboard keys are used in the text to describe many computer operations A distinctive typeface identifies the key top symbols as they appear on the keyboard For example ENTER identifies the ENTER key Key operation Some operations require you to simultaneously use t...

Page 14: ... or damage your equipment Please read A note is a hint or advice that helps you make best use of your equipment Terminology This term is defined in this document as follows Start The word Start refers to the button in Windows 7 HDD or Hard disk drive Some models are equipped with a Solid State Drive SSD instead of a Hard Disk Drive In this manual the word HDD or Hard Disk Drive also refers to the ...

Page 15: ... provide sufficient space around the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and...

Page 16: ...nction Mobile phones Please be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use Protective Earthing Equipment connected to the protective earthing of the building installation through the main...

Page 17: ... in One Personal Computer TOSHIBA Wireless Full Size Keyboard TOSHIBA Wireless Optical Mouse TOSHIBA Wireless Receiver dongle Remote controller Is included with some models AC adaptor and power cord 2 pin plug or 3 pin plug Two AA batteries prepared for remote controller and four AAA batteries prepared for wireless keyboard mouse Documentation Quickstart Instruction Manual for Safety and Comfort W...

Page 18: ...ted All users should be sure to read the section Starting up for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using a computer By following the recommendations in it you may reduce your chance of developing a painful or disabling i...

Page 19: ...A AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor Never plug the AC adaptor into a power source that do...

Page 20: ...rniture or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 1 Connect the power cor...

Page 21: ...nch For models with subwoofer it is recommended not allow the cables to be passed from the hole on the stand as this could bring interference Connecting the keyboard mouse to the computer In order to normally use the wireless keyboard and mouse make a connection between the computer and keyboard mouse firstly by the following steps 1 Open the wireless receiver cover on your computer 2 Insert the w...

Page 22: ...e the battery cover Installing the batteries of the keyboard 1 Open the battery cover on your wireless keyboard 2 Put two AAA batteries into the battery groove Figure 1 6 Installing the batteries of the keyboard 1 2 1 Battery cover 2 Batteries 3 Close the battery cover Pairing the keyboard mouse The wireless keyboard mouse can be detected by your computer automatically However there s also some un...

Page 23: ...connect button The connection will be established Turning on the power This section describes how to turn on the power the Power indicator will then indicate the status Please refer to the Monitoring of power condition section in Chapter 5 Power and Power Up Modes for more information After you turn on the power for the first time do not turn it off until you have set up the operating system Volum...

Page 24: ...ivity has stopped before removing the disc If you turn off the power while a disk disc is being accessed you may lose data or damage the disk Never turn off the power while an application is running Doing so could cause loss of data Never turn off the power disconnect an external storage device or remove storage media during data read write Doing so can cause data loss 3 Click Start 4 Click the Sh...

Page 25: ...wer button for a short amount of time If the computer enters Sleep Mode while a network application is active the application might not be restored when the computer is next turned on and the system returns from Sleep Mode To prevent the computer from automatically entering Sleep Mode disable Sleep Mode within the Power Options to access it Start Control Panel System and Security Power Options To ...

Page 26: ...feature does not save the status of any peripheral devices connected to the computer Save your data While entering Hibernation Mode the computer saves the contents of memory to the hard disk drive However for safety sake it is best to save your data manually Data will be lost if you disconnect the AC adaptor before the save is completed Do not install or remove a memory module while the computer i...

Page 27: ...y has been saved to the hard disk drive turn off the power to any peripheral devices Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge Restarting the computer Certain conditions require that you reset the computer for example if You change certain system settings An error occurs and the computer does not respond to your keyboard commands If...

Page 28: ...otes section in Appendix C Please handle your computer carefully to avoid scratching or damaging the surface Computer Front side The following figure shows the computer s front side Figure 2 1 Front side of the computer 1 7 4 5 8 6 2 3 1 Bluetooth antenna Wireless LAN antennas not shown 5 CIR in Window 2 Microphone 6 Power button 3 Web Camera LED 7 Stereo speakers 4 Web Camera 8 Display screen Pro...

Page 29: ...r video conferences using a communication tool such as Windows Live Messenger TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph Enables the transmission of video and use of video chat via the internet using specialized applications Please refer to the Web Camera Application Online Help for details Do not point the web camera directly at the sun D...

Page 30: ...ill flash amber approximately two seconds on two seconds off Stereo speakers The speakers emit sound generated by your software as well as audio alarms generated by the system Display screen 58 42cm 23 LCD screen configured with the following resolution FHD 1920 horizontal x 1080 vertical pixels Legal Footnote LCD For more information regarding LCD please refer to the Legal Footnotes section in Ap...

Page 31: ... on the model you purchased Display off button Press this button to turn off the computer s display panel AV select button Press this button to switch the AV input mode Brightness up button Press this button to increase the computer s display panel brightness Brightness down button Press this button to decrease the computer s display panel brightness Volume up button Press this button to increase ...

Page 32: ...ted via the appropriate jacks Universal Serial Bus USB 3 0 ports Two Universal Serial Bus ports which comply to the USB 3 0 standard are provided on the left side of the computer The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices The port with the icon has Sleep and Charge function Keep foreign metal objects such as screws staples and paper clips out o...

Page 33: ...drive Optical disc drive The computer may be configured with a DVD Super Multi Blu ray Combo drive or Blu ray Writer drive BDXL 2 6GB and 5 2GB DVD RAM media cannot be read from or written to Back The following figure shows the computer s back User s Manual 2 6 ...

Page 34: ...ock the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury To keep your computer in prime operating condition protect your work area from dust moisture and direct sunlight If you use your computer in a dusty area dirt and debris...

Page 35: ...nsions and shape of the TV Tuner jack vary for different regions Some models are equipped with a TV tuner HDMI out port HDMI out port can connect with Type A connector HDMI cable HDMI input port By connecting the HDMI cable to this port the video and audio signals from digital devices such as notebooks or camcorders can be transmitted and displayed on this computer Universal Serial Bus USB 2 0 por...

Page 36: ...malfunction DC IN 19V jack The AC adaptor connects to this socket to power the computer Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase using the wrong AC adaptor can cause damage to the computer depends on the model you purchased Security lock slot A security cable can be attached to this slot and then connected to a desk or other la...

Page 37: ...the keyboard Wireless Mouse Front The following figure shows the front of the wireless mouse Figure 2 7 Front of the wireless mouse 2 3 4 1 1 Wheel 3 Right button 2 Battery indicator mouse 4 Left button Wheel Using for vertical or horizontal screen scrolling Battery indicator mouse This indicator normally glows red for five seconds when the mouse is turned on Blinking red for five seconds shows th...

Page 38: ...ded with some models enables you to perform some functions of your computer from a distant location You can use your remote controller with Windows Media Center to play discs and videos to view pictures and to watch and record television programs The remote controller helps you navigate through Windows Media Center just as a cable TV remote control navigates cable TV options or controls the playba...

Page 39: ...D Menu Power Starts or terminates the operating system This button functions like the Power button of your computer By default the Sleep Mode is equivalent to the Power Off state of your computer To change the setting click Start Control Panel System and Security Power Options The following four options are available Do nothing Sleep Hibernate and Shut down Start Opens Windows Media Center to the ...

Page 40: ...n Use it to display more executable options Channel Page up and down Changes the TV channel or moves a page up and down depending on the available options Arrows and OK Arrows Moves the cursor to navigate within Windows Media Center windows OK Selects the desired action or window option It acts like the ENTER Key Mute Turns your computer sound on off Replay Moves media backward Skip Moves media fo...

Page 41: ...le Within a 30 degree horizontal and 15 degree vertical range of the infrared receiver window The appearance of the provided Remote Controller may vary depending on the model you purchased Even if the remote controller is within the effective range as described above it may malfunction or not work correctly in the following cases When an obstacle stands between the infrared receiver window of your...

Page 42: ...r with metal necklaces hairpins or other metal accessories When storing or disposing of used batteries make sure to put some insulation tape on their terminals and to avoid short circuits If these precautions are not followed heating fluid leakage or explosion may occur This may cause burns or personal injury If battery fluid gets on your skin or clothes wash immediately with clean water If batter...

Page 43: ...ssor type varies depending on model To check which type of processor is included in your model open the TOSHIBA PC Diagnostic Tool Utility by clicking Start All Programs TOSHIBA Support Recovery PC Diagnostic Tool Legal Footnote CPU For more information regarding CPU please refer to the Legal Footnotes section in Appendix C Hard Disk Drive The size of the hard disk drive varies depending on the mo...

Page 44: ...please refer to the Legal Footnotes section in Appendix C Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at one time Therefore sof...

Page 45: ...tore the Preferred graphics processor to the default setting When you use some video playback programs to play video files the preferred graphics processor in Program Settings tab can not be changed to the graphics other than Integrated Graphics To access the Program Settings click NVIDIA Control Panel Manage 3D settings Program Settings To launch the NVIDIA Control Panel Click Start Control Panel...

Page 46: ...ccurs It functions like the right click on a standard mouse Drag Tap hold an item for a moment and then without lifting your finger move your finger on the screen until you reach the target position Swipe or slide To swipe or slide you quickly move your finger across the surface of the screen without pausing when you first touch it so you don t drag an item instead For example you slide the screen...

Page 47: ...iter keys function keys soft keys Hot keys and Windows special keys Never remove the key caps on your keyboard Doing so could cause damage to the parts under the key caps Keyboard indicators In order to save the power of the keyboard there is no indicator on the keyboard The computer will indicate the NUM LOCK CAPS LOCK SCROLL LOCK and Keyboard Battery status by showing icons in the lower right co...

Page 48: ...he seven keys at the top of your keyboard these keys function differently from other keys F1 through F12 are called function keys because they execute programmed functions when pressed and when used in combination with the FN key those keys marked with icons also execute specific functions on the computer Soft keys FN key combinations The FN function is used in combination with other keys to form ...

Page 49: ... 2 Press the hot key associated with the desired function The associated hot key card appears at the top of the screen with its available options below it 3 To cycle through the displayed options hold down FN and press the hot key repeatedly Release the FN key when the desired option is selected For more information please refer to the TOSHIBA Flash Cards Help file To access this help click Start ...

Page 50: ...s in TOSHIBA Button Support utility will be different depending on the models F6 FN F6 Moves media backward F7 FN F7 Plays or pauses media playback F8 FN F8 Moves media forward F9 FN F9 Decreases the computer s volume F10 FN F10 Increases the computer s volume F11 FN F11 Turns the sound on or off F12 FN F12 Switches the active wireless devices FN 1 FN 1 Reduces the icon size on the desktop or the ...

Page 51: ...g ASCII characters Not all ASCII characters can be generated using normal keyboard operation but you are able to generate these characters using their specific ASCII codes 1 Hold down ALT key 2 Using the numeric keypad type the ASCII code of the character you require 3 Release ALT the ASCII character will appear on the display screen Optical disc drives The computer may be installed with a DVD Sup...

Page 52: ...sing optical disc drives The full size drive provides high performance execution of disc based programs You can run either 12 cm 4 72 or 8 cm 3 15 discs without an adaptor Use the DVD playback application to view DVD Video discs For precautions on writing to discs refer to the Writing discs section To load discs follow the steps as detailed below 1 When the computer s power is on press the eject b...

Page 53: ...are no such objects before closing the drive 4 Press gently at the center of the disc until you feel it click into place The disc should lie below the top of the spindle flush with the spindle base 5 Push the center of the disc tray to close it Press gently until it locks into place If the disc is not seated properly when the disc tray is closed the disc might be damaged Also the disc tray might n...

Page 54: ...r the eject button Figure 3 5 Manual release with the eject hole Diameter 1 mm 1 1 Eject hole Turn off the power before you use the eject hole If the disc is spinning when you open the disc tray the disc could fly off the spindle and cause injury Writable discs This section describes the types of writable discs Check the specifications of your drive to see the types of discs it can write Use TOSHI...

Page 55: ...RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM BD R BD R DL BD RE BD RE DL BD R TL BD R QL or BD RE TL discs When writing information to media using an optical drive you should always ensure that you connect the AC adaptor to a live power socket Important message Before you write or rewrite to any of the media supported by the optical disc drive please read and follow all of the setup and ...

Page 56: ...HIBA guarantee the operation quality or performance of any disc CD R TAIYO YUDEN CO Ltd MITSUBISHI KAGAKU MEDIA CO LTD CD RW Multi Speed High Speed and Ultra Speed MITSUBISHI KAGAKU MEDIA CO LTD DVD R DVD Specifications for Recordable Disc for General Version 2 0 TAIYO YUDEN Co Ltd for 8x and 16x speed media MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media Hitachi Maxell Ltd for 8x and 16...

Page 57: ... RE Panasonic Corporation BD RE DL Panasonic Corporation BD R TL TDK SHARP BD RE TL Panasonic Corporation Some types and formats of DVD R DL and DVD R DL discs may be unreadable Disc created in DVD R DL format4 Layer Jump Recording cannot be read When writing or rewriting Please observe the following points while you write or rewrite data to a media Always copy data from the hard disk drive to the...

Page 58: ...unstable surface such as a stand Keep mobile phones and other wireless communication devices away from the computer TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator DVD Video cannot be created using TOSHIBA Disc Creator DVD Audio cannot be created using TOSHIBA Disc Creator You cannot use TOSHIBA Disc Creator s Audio CD function to record musi...

Page 59: ...R DL DVD RW DVD R DVD R DL or DVD RW media if this is not the case then the source disc might not be backed up correctly When you back up a DVD R DVD R DL DVD RW DVD R DVD R DL or DVD RW disc be sure to use the same type of disc You cannot partially delete any data written to a CD RW DVD RW or DVD RW disc Data Verification To verify that data has been written or rewritten correctly to a data disc ...

Page 60: ...or use Note the following limitations when you write Video DVD or Blu ray Disc movie file convert or playback files Editing digital video Log in with Administrator rights to use Corel Digital Studio Make sure that your computer is running on AC power when using Corel Digital Studio Operate the computer at Full Power Do not use power saving features While you are editing DVD you can display preview...

Page 61: ...sonal computers or other DVD players may not be able to read DVD R R RW RW RAM discs When playing your recorded DVD on your computer please use the TOSHIBA VIDEO PLAYER software application or TOSHIBA Blu ray Disc Player software application When playing your recorded Blu ray Disc on your computer please use the TOSHIBA Blu ray Disc Player software application If you use an over used rewritable di...

Page 62: ...hen running the TOSHIBA VIDEO PLAYER Do not lock the computer using the Windows logo L keys or the FN F1 keys when running the TOSHIBA VIDEO PLAYER The TOSHIBA VIDEO PLAYER does not have a parental control function In order to protect copyrights the Windows Print Screen function is disabled when TOSHIBA VIDEO PLAYER is running Print Screen functions are disabled even when running other application...

Page 63: ...TOSHIBA VIDEO PLAYER has 3D playback function which can playback 3D video content and 2D home video content DVD or video file in 3D using real time 2Dto3D conversion Effect of 3D can be shown only on an external 3D devices connected via an HDMI output It cannot be shown on the internal display The 2Dto3D conversion function uses TOSHIBA s original algorithm to apply a 3D effect to your own 2D vide...

Page 64: ...other applications 3D playback occurs only in full screen size When you enable 3D playback the Video Display Window automatically enlarges to full screen size In order for 3D playback to work on external display TV you need a 3D enabled display TV that has an HDCP compliant HDMI port 3D video content can only be displayed on external display using HDMI with 3D The 3D effect differs among individua...

Page 65: ...R HELP Click the Help button in the Display Area TOSHIBA Blu ray Disc Player Please be aware of the following limitations when you use TOSHIBA Blu ray Disc Player Notes on Use This software can only be used on Windows 7 Playback of high bit rate content may cause frame dropping audio skipping or decrease in computer performance Close all other applications before playing back Blu ray Disc Do not o...

Page 66: ...ituation Blu ray drives and their associated media are manufactured according to the specifications of three marketing regions Region codes can be set from TOSHIBA Blu ray Disc Player Click the Setting button in the Display Area And click the Region Menu When you purchase Blu ray Video make sure it matches your drive otherwise it will not play properly To playback video on an external display or T...

Page 67: ...s potential copyright infringement and confirm you have any necessary authorization The Player is intended for playing DVD Video DVD VR and video files and for viewing 2D home video content and other 2D content created by you in 3D The 3D playback of any video content not created by the user may require the direct or indirect permission of third parties where such content is protected by copyright...

Page 68: ...ing 3D video images And please take regular breaks in between Due to the possibility of impact on vision development viewers of 3D video images should be aged 6 or older Please consider whether it is suitable or is there a need for limiting the viewing time before allowing your child to watch a 3D content This software does not have parental lock for 3D video viewing Please use the login password ...

Page 69: ...rn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device Radio waves may affect pacemaker or medical device operation possibly resulting in serious injury Follow the instruction of your medical device when using any wireless functionality Always turn off wireless functionality if the computer is near automatic control equipmen...

Page 70: ...function is on 2 Click Start Control Panel Network and Internet Network and Sharing Center 3 Click Set up a new connection or network 4 Follow the wizard You will need the name of the wireless network together with security settings Consult the documentation accompanied with your router or ask your wireless network administrator for the settings Security TOSHIBA strongly recommend that you enable ...

Page 71: ...e may travel larger distances The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high density materials Range is also impacted due to obstacles in the signal path of the radio that may either absorb or reflect the radio signal Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which e...

Page 72: ... you purchased However TOSHIBA cannot confirm the compatibility between any computing products and or other electronic devices that use Bluetooth other than TOSHIBA notebook computers Release Notes related to the Bluetooth Stack for Windows by TOSHIBA 1 Fax application software Please be aware that there is some fax application software that you cannot use on this Bluetooth Stack 2 Multi user cons...

Page 73: ...r second 1000BASE T be sure to connect with a CAT5e cable or higher You cannot use a CAT3 or CAT5 cable If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable Connecting the LAN cable To connect the LAN c...

Page 74: ...tility This section describes the connection or installation of the following devices Cards memory Memory media Secure Digital SD Card SD memory card SDHC memory card SDXC memory card miniSD Card microSD Card Memory Stick Memory Stick Memory Stick PRO MultiMediaCard Additional memory module Peripheral devices HDMI Other Security lock Optional TOSHIBA accessories Memory media slot The computer is e...

Page 75: ...re it is not possible to guarantee that all memory media will operate properly The slot does not support Magic Gate functions Figure 3 7 Examples of memory media Secure Digital SD Card microSD card adaptor and microSD card MultiMediaCard MMC Memory Stick Memory media This section provides the important safety precautions in order to handle your memory media Points to note about the memory media ca...

Page 76: ... card Memory media cards are sold already formatted in conformity to specific standards If you reformat a memory card be sure to reformat it with a device such as digital camera or digital audio player that uses the memory cards not with the format command provided within Windows Should you need to format all areas of the memory card including the protected area you will need to obtain an appropri...

Page 77: ...o record data Inserting a memory media The following instructions apply to all types of supported media devices To insert a memory media follow the steps as detailed below 1 Turn the memory media so that the contacts metal areas are face backwards 2 Insert the memory media into the Memory media slot on the left of the computer 3 Press the memory media gently to ensure a firm connection is made Fig...

Page 78: ...media Do not remove the memory media while the computer is in Sleep or Hibernation Mode The computer could become unstable or data in the memory media could be lost Do not remove only the miniSD microSD Card while leaving the adaptor in the Memory media slot Additional memory module You can install additional memory into the computer in order to increase the amount of system memory that is availab...

Page 79: ...ur body s static electricity simply touch any metal close to you with bare hands Use a point size 0 Phillips screwdriver to remove and fasten the screws the use of an incorrect screwdriver can damage the screw heads Installing a memory module To install a memory module follow the steps as detailed below 1 Shut down the computer make sure the Power indicator is off refer to the Turning off the powe...

Page 80: ... in serious injury Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems The slot A is reserved for the first memory module Use the slot B for expanded memory If only one module is installed use the slot A Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the module into t...

Page 81: ...d below 1 Shut down the computer make sure the Power indicator is off refer to the Turning off the power section in Chapter 1 Getting Started if required 2 Remove the AC adaptor and all cables and peripherals connected to the computer 3 Turn the computer back to you 4 Loosen the screw securing the memory module cover in place please note that the screw is attached to the cover in order to prevent ...

Page 82: ...rmly closed TV Tuner Use the My TV feature of Windows Media Center to watch TV programs or record them The dimensions and shape of the TV Tuner jack vary for different regions Some models are equipped with a TV tuner Some computer models are equipped with a tuner capable of receiving digital broadcasts These tuners can receive DVB T digital broadcasts Digital broadcasts cannot be received in regio...

Page 83: ...s may cause an electric shock If you have to operate your computer during a thunderstorm and are connecting the TV tuner to an outside antenna you should operate your computer using AC power mode The AC adaptor offers some protection against but does not entirely prevent possible electric shock caused by lightning For complete protection do not operate your computer during a thunderstorm 1 Save da...

Page 84: ...g one end of the HDMI cable into the HDMI input port of the HDMI display device 2 Plug the other end of the HDMI cable into the HDMI out port on your computer Figure 3 14 Connecting the HDMI out port 1 2 1 HDMI out port 2 HDMI cable Please do not plug unplug an HDMI device under the following conditions The system is starting up The system is shutting down When you connect a television or external...

Page 85: ...llowing settings otherwise you may find that nothing is displayed Be sure to use the hotkey to select the display device before starting to play video Do not change the display device while playing video Do not change the display device under the following conditions While data is being read or written While communication is being carried out Select HD Format To select the display mode follow the ...

Page 86: ...ng security cables differ from product to product Please refer to the instructions for the product you are using for more information Connecting the security lock In order to connect a security cable to the computer follow the steps as detailed below 1 Turn the computer so its back side faces you 2 Align the security cable with the lock slot and secure it in place Figure 3 16 Security lock 1 1 Sec...

Page 87: ...s or headphones move the Speakers slider To adjust the volume level of an application that you are using move the slider for the corresponding application Microphone Level Follow the steps below to change the microphone recording level 1 Right click the speaker icon on the Taskbar and select Recording devices from the sub menu 2 Select Microphone and click Properties 3 On the Levels tab move the M...

Page 88: ...confirm and change the audio configuration using the Realtek HD Audio Manager To launch the Realtek HD Audio Manager click Start Control Panel select Large icons from View by then click Realtek HD Audio Manager When you first launch the Realtek HD Audio Manager you will see two device tabs Speakers is the default output device Microphone is the default input device To change the default device cli...

Page 89: ... around it Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage Clean the plastics of the computer using a slightly water dampened cloth You can clean the display screen ...

Page 90: ...mputer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding elements Heat dispersal To protect against overheating the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able to select...

Page 91: ...lity allows you to set a password in order to restrict access to the computer HW Setup This utility allows you to customize your hardware settings according to the way you work with the computer and the peripherals you use TOSHIBA Accessibility The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot key functions In use the utility allows...

Page 92: ... Utility helps you monitor your power savings by showing approximate real time power consumption Furthermore it shows approximate accumulated power consumption and approximate accumulated power savings when using eco mode daily weekly and monthly You can track power savings by using eco mode continuously To access this utility click Start All Programs TOSHIBA Tools Utilities eco Utility TOSHIBA Di...

Page 93: ...abled this application periodically transmits to our servers a limited amount of system information which will be treated in strict accordance with the rules and regulations as well as applicable data protection law To access this utility click Start All Programs TOSHIBA Support Recovery Service Station TOSHIBA Sleep Utility This utility is able to either enable or disable the following functions ...

Page 94: ... This application also allows you to create music playlists perform touch ups on your photos write memos set alarm reminders and much more To access it click Start All Programs CyberLink CyberLink PowerCinema for TOSHIBA The CyberLink PowerCinema for TOSHIBA window contains Photos Music YouMemo Videos and Movie to provide convenient access of your computer Photos Music YouMemo You can instantly vi...

Page 95: ...SHIBA computers or are advanced features which make the computer more convenient to use Access each function using the following procedures 1 To access the Power Options click Start Control Panel System and Security Power Options Hot keys Hot keys are specific key combinations that let you quickly change the system configuration directly from the keyboard without running a system program Display a...

Page 96: ...bernation Mode This feature lets you turn off the power to the computer without exiting from your software The contents of main memory are automatically saved to the hard disk drive so that when you next turn the power on again you can continue working right where you left off Refer to the Turning off the power section in Chapter 1 Getting Started for more details Sleep Mode If you have to interru...

Page 97: ...e certain USB compatible external devices such as mobile phones or portable digital music players However the Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases turn the power of the computer ON to charge the device When Sleep and Charge function is enabled USB bus power DC5V will be supplied to compatible ports...

Page 98: ... Your can use your computer s speaker for the portable audio device even when the power of the computer is turned OFF Power OFF includes Sleep Mode Hibernation Mode or shutdown state The Microphone jack supports the Sleep and Music function When Sleep and Music function is enabled it is not possible to mute sound from the speaker even by connecting headphones to the Headphone jack There is also no...

Page 99: ...ices even if the appropriate mode is selected In this situation clear the Enable Sleep and Charge check box and stop using this function Enabling Sleep and Music You can enable Sleep and Music by selecting the Enable Sleep and Music check box and clicking the Apply button TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security User and Supervisor Passwords se...

Page 100: ...his point the hotkeys do not work They will function after you enter the password 2 Enter the Password 3 Press ENTER If you enter the password incorrectly three times in a row the computer shuts off In this case you must turn the computer back on to retry password entry HW Setup This section explains how to use the TOSHIBA HW Setup program to configure your computer and provides information on set...

Page 101: ...C version and contains two buttons Default and About Default Return all HW Setup values to the factory settings About Display the HW Setup version Setup This field displays the installed BIOS Version date and EC Version Password This option allows you to set or reset the user password for power on User Password Lets you register a new password or change remove an existing password Not Registered C...

Page 102: ...ing message appears You must repeat from step 1 Incorrect Password Owner String This blank field is used to display a message when the password field is displayed on startup If a password is not registered the message will not be shown Display This tab lets you customize your computer s display settings for either the internal display or an external monitor Power On Display This option allows you ...

Page 103: ...ther than one of those listed or if the selected device is not installed the system will continue to boot according to the current and available settings in HW Setup Boot Speed This feature allows you to select system boot up speed Fast Reduces system boot up time System can boot only from the built in HDD and only internal LCD and keyboard are supported during the boot process Normal System boots...

Page 104: ... effect the Wake up on LAN from sleep or hibernation Power will be automatically turned on when a signal is received from an administrator s computer which is connected via a network The following settings can be changed when the Built in LAN is Enabled Connect the AC adaptor when using the Wake up on LAN function Enabled Enables Wake up on LAN from shutdown Disabled Disables Wake up on LAN from s...

Page 105: ...y or region Once enabled you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel Doing so will automatically delete all collected information from the HDD The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA s obligations under its standard limited warranty in any way TOSHIBA s standard limited warranty...

Page 106: ...ature is installed on the hard disk when shipped from the factory The System Recovery Options menu includes tools to repair startup problems run diagnostics or restore the system See the Windows Help and Support content for more information about Startup Repair The System Recovery Options can also be run manually to repair problems The procedure is as follows Follow the instructions shown on the o...

Page 107: ... can be copied to either disc media or USB Flash Memory by using the following steps 1 Select either blank disc or USB Flash Memory The application will allow you to choose from a variety of different media onto which the recovery image can be copied including disc media and USB Flash Memory Please note that the disc media may not be compatible with the optical disc drive You should therefore veri...

Page 108: ...holding down F12 key on the keyboard turn on your computer when the TOSHIBA Leading Innovation logo screen appears release the F12 key 4 Use the up and down cursor key to select the appropriate option from the menu according to your actual recovery media Please refer to the Boot Setting section for further information 5 A menu will be displayed from which you should follow the on screen instructio...

Page 109: ...is to allow sounds to be heard before starting the restore process Please refer to The Keyboard in Chapter 3 Operating Basics for further details You can not use System Recovery Options if restoring the pre installed software without System Recovery Options When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost 1 Turn off your computer 2 While h...

Page 110: ...wer is being supplied to the computer and the computer is turned on Amber Indicates power is being supplied to the computer and the computer is turned off or in hibernation mode Blinking amber Indicates that the computer is in Sleep Mode and that there is sufficient power available to maintain this condition In Sleep Mode this indicator will turn on for two seconds and off for two seconds No light...

Page 111: ...ou must always save your work before you turn the computer off Hibernation Mode Data in memory will be saved to the hard disk drive Sleep Mode Data will be maintained in the computer s memory Please refer to the sections Turning on the power and Turning off the power in Chapter 1 Getting Started for further information Windows utilities You can configure various settings associated with both Sleep...

Page 112: ...d in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this ch...

Page 113: ...racters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Is the indicator light if so what color is it and does it stay on or blink Write down what you see Do you hear...

Page 114: ... and DEL simultaneously once then click Start Task Manager The Windows Task Manager window appears 2 Click the Applications tab If a program has stopped responding the words not responding appear beside its name in the list 3 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it does not continue with the next step 4 Close th...

Page 115: ... are interrelated with any one having the ability to produce apparent power problems Overheating power down If the processor s temperature reaches an unacceptably high level with either setting the computer will automatically shuts down to prevent any damage in this instance all unsaved data in memory will be lost Problem Procedure Computer shuts down automatically Leave the computer off until it ...

Page 116: ...in the BIOS setup application by using the following steps 1 Press and hold the F2 key and then turn on the computer the BIOS setup utility will load 2 Set the date in the System Date field 3 Set the time in the System Time field 4 Press F10 a confirmation message will be displayed 5 Press the ENTER key the BIOS setup application will end and the computer will restart Keyboard Keyboard problems ca...

Page 117: ...ocedure Computer does not boot from hard disk drive Check to see whether there is a CD ROM DVD ROM BD ROM in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority setting within the TOSHIBA HW Setup utility please refer to the Boot Setting section in Chapter 4 Utilities Advanced Usage for further information Slow performance The fi...

Page 118: ...oblem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that it ...

Page 119: ...k speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The on screen pointer mo...

Page 120: ...When there is a current overflow of the external device connected to the compatible port USB bus power DC5V supply may be stopped for safety reasons When this happens disconnect an external device if some external devices are connected After that turn the power of the computer ON OFF to restore the function If this function can not be still used even if only one external device is connected stop u...

Page 121: ...tion does not work for ports that support the Sleep and Charge function In that case use an USB port that does not have the USB Sleep and Charge function or change to disable Sleep and Charge function Sound system In addition to the information in this section please also refer to the documentation supplied with your audio device Problem Procedure No sound is heard Adjust the volume To increase th...

Page 122: ...Windows start up or shut down If you are still unable to resolve the problem contact TOSHIBA Support External monitor Please also refer to Chapter 3 Operating Basics and to the documentation supplied with your monitor for further information Problem Procedure Monitor does not turn on After confirming that the monitor s power switch is on you should check the connections to make sure that the power...

Page 123: ...e computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor may not display when turned on again If this occurs press the hot key to re set the display panel and external monitor to clone mode Display error occurs Check that the cable connecting the external ...

Page 124: ...uter and that power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact TOSHIBA Support TOSHIBA support If you require any additional help using your computer or if you are ha...

Page 125: ...ssistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related write to TOSHIBA at the location listed in the enclosed warranty booklet or visit www toshiba europe com on the Internet User s M...

Page 126: ...equirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters maximum Power Requirements AC adaptor 100 240V AC 50 or 60 Hz cycles per second Computer 19V...

Page 127: ...r SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug confi...

Page 128: ... shapes for the U S A and Canada the United Kingdom Australia Europe and China USA UL approved United Kingdom BS approved Australia AS approved Europe Approved by the appropriate agency Canada CSA approved China CCC approved User s Manual B 2 ...

Page 129: ... of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the specific computer model please refer to your computer do...

Page 130: ...roximately 3GB only depending on the computer s hardware specifications This is correct because the operating system usually displays the available memory instead of the physical memory RAM built into the computer Various system components like the video adapter s GPU and PCI devices like Wireless LAN etc require their own memory space Since a 32 bit operating system cannot address more than 4GB o...

Page 131: ... and features utilized Total Available Graphics Memory is the total of as applicable Dedicated Video Memory System Video Memory and Shared System Memory Shared System Memory will vary depending on system memory size and other factors Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environ...

Page 132: ... compliant to Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group Please note that it is not possible to confirm the operation of all functions of all Bluetooth devices that are available In view of this it may be noted th...

Page 133: ...endations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless products may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example ...

Page 134: ... own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny Alesund Russian Federation Only for indoor applications Restrictions for Use of 5150 5350MHz Frequencies in Europe Italy For pr...

Page 135: ...e used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of ...

Page 136: ...the detailed information Caution Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits Nevertheless the Wireless device shall be used in such a manner that the potential for human contact during normal operation is minimized In the usual operating configuration the distance between the antenna and the user should...

Page 137: ...ce The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification systems RFID used in factory production lines Other Radio Stations 1 Before using this equipment ensure that it does not interfere with any...

Page 138: ... MHz It is impossible to avoid the band of mobile object identification systems 4 About the JEITA 5GHz Wireless LAN supports W52 W53 W56 Channel Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Telecommunications Business Law of Japa...

Page 139: ... countries regions in the following table Do not use this equipment in the countries regions which are not listed in the table below An ad hoc mode is not available in 802 11n mode Available channel of Peer to peer connection by ad hoc mode is Ch1 Ch11 Connection with an access point by the Infrastructure mode is Ch1 Ch13 As of Mar 2012 Austria Belgium Bulgaria Canada Cyprus Czech Republic Denmark...

Page 140: ...ooling vents 2 7 D Display automatic power off 4 5 screen 2 3 Display controller 2 17 Documentation list 1 1 DVD Super Multi drive using writing E Equipment checklist 1 1 External monitor problems 6 11 F Function keys 3 3 G Graphics controller 2 17 H Hard disk drive automatic power off 4 5 HDMI out port 2 8 Heat dispersal 3 45 4 6 Hibernation Mode 1 10 4 6 Hot keys 4 5 HW Setup accessing 4 10 Boot...

Page 141: ...er by 4 10 Supervisor 4 9 user 4 9 Pointing Device Touch Pad 3 1 Power Hibernation Mode 1 10 Shut Down mode Boot Mode 1 8 Sleep Mode 1 8 System Auto Off 5 2 turning off 1 8 turning on 1 7 Problems AC power 6 4 Analyzing the problem 6 2 Bluetooth 6 13 External monitor 6 11 Hard disk drive 6 6 Hardware and system checklist 6 4 Internal display panel 6 6 Keyboard 6 5 LAN 6 12 Memory Media Card 6 7 Op...

Page 142: ...e setting 1 8 System automatic 4 6 Sound system problems 6 10 T TOSHIBA Assist 4 2 TOSHIBA Disc Creator 3 13 4 2 TOSHIBA HDD SSD Alert Utility 4 2 TOSHIBA PC Diagnostic Tool 4 1 TV Tuner jack U USB device problems 6 8 V Video mode 3 44 Video RAM 2 17 W Wireless communication 3 24 Wireless LAN problems 6 13 User s Manual Index 3 ...

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