Toshiba Camileo TDP-S20 Service Manual Download Page 66

Page: 66 / 133

Troubleshooting Menu Problems

Menu does not appear on screen.
Startup screen and other images appear normal.

Yes

Replace the MAIN Board.

Try pressing the Menu button on both the remote
and keypad.

If the remote works and the keypad
doesn’t, go to Troubleshooting Keypad
problems

Flash

or reflash the latest

software into the projector.

Does the menu

appear ?

If the keypad works and the remote
doesn’t, go to Troubleshooting
remote control problems

Does the menu

appear ?

Problem resolved

Summary of Contents for Camileo TDP-S20

Page 1: ...SERVICE MANUAL FILE NO 330 200406 DLP PROJECTOR TDP S20 TDP S21 Document Created in Japan Sep 2004 TDP SW20 REVICSED 2 ...

Page 2: ... upgrade and software installation procedure Install the software procedure 40 Firmware upgrade the software 43 Firmware upgrade for PC card TDP SW20 TW90 48 Install the signal generating software 49 Troubleshooting Troubleshooting for the projector 53 Troubleshooting for wireless utility and PC card 68 Troubleshooting the MAIN Board 83 Troubleshooting Power Supply 92 Parts Replacement procedure D...

Page 3: ... dual use CAMERA TDP S21 MONITOR terminal Mini D sub 15 pin RGB Y PB PR dual use S VIDEO terminal Mini DIN 4 pin AUDIO L R terminal RCA Pin Jack 2 1 5 V rms 22 k1 or more VIDEO terminal RCA Pin Jack 1 V p p 75 1 AUDIO IN terminal ø3 5mm dia stereo mini jack 1 5V rms 22 k1 or more AUDIO OUT terminal ø3 5mm dia stereo mini jack CONTROL terminal Mini DIN 8 pin RS 232C Document camera specifications T...

Page 4: ... MONITOR terminal Connect to a computer display etc 7 AC IN socket Connect the supplied power cord here 8 Main power switch AC power line ON standby OFF 9 Speaker Outputs audio sound 10 Antitheft lock hole Attach a safety cable or any other antitheft device 11 VIDEO terminal Input video signals from video equipment 12 AUDIO L R terminal Input audio signals from video equipment 13 COMPUTER 1 termin...

Page 5: ...h AC power line ON standby OFF 14 Speaker Outputs audio sound 15 Antitheft lock hole Attach a safety cable or any other antitheft device 16 VIDEO terminal Input video signals from video equipment 17 AUDIO L R terminal Input audio signals from video equipment 18 COMPUTER 1 terminal Input RGB signal from a computer or other source or a component video signal Y PB PR from video equipment 19 AUDIO IN ...

Page 6: ...t and previous input p 36 7 CAMERA GAIN buttons Adjusts the camera gain p 36 8 Tip resistant bar Pulled out when a camera is used separated from the projector 9 Camera output terminal Used connect the supplied document camera cable to CAMERA OUT the COMPUTER IN camera terminal of the projector 10 Tray The document camera is mounted 11 Lock lever Locks the document camera onto the tray 12 Lock swit...

Page 7: ...ndby p 22 5 ON indicator Displays whether power is on or off p 22 6 INPUT button Selects input p 24 7 RETURN button Goes back one screen 8 Selection button Menu selections and adjustments etc p 30 9 LAMP indicator Displays lamp mode p 23 10 TEMP indicator Lights when internal temperature too high p 41 11 FAN indicator Displays cooling fan mode p 41 12 FREEZE button Pauses image p 28 13 MUTE button...

Page 8: ...Auto Lock 1 Tint and NTSC mode can be displayed and adjusted only when the video signal is set to NTSC and NTSC4 43 NTSC mode is set to JAPAN when the language is set to Japanese It is set to US for other languages 2 Even if the white balance is set to Lock turning the projector off disables this function and turning it on again the next time resets the menu to Auto TDP S21 Using the menu The disp...

Page 9: ...splayed information will not be refreshed if the status changes To refresh the information dismiss the display then display it again The default setting menu This menu shows placement status and other settings Sets projection mode in accordance with Placement Style Set the timer to wait for the power to be turned off after signal input stops Press Switch with and Off not turned off 1 min 5 min 10 ...

Page 10: ...ng pulse Error code 04 DMD Lamp Fan Intake 05 Ballast Fan Exhaust 06 Power Fan Exhaust Check the each cooling Fan Check the MAIN Board Temperature error Power went out during use Internal overheating or the outside temperature is too high or temperature sensor doesn t reply to I2C commands Error code 08 Intake temperature sensor Sensor Board 09 Lamp nearby temperature sensor MAIN Board 10 DMD near...

Page 11: ... MAIN board and the OSD data Right side numbers of the user lamp time and the panel lamp time mean reset counters of them Sub B and Sub C are electrical adjustment values of input signal levels KC0 KC1 KC2 and KC3 are not used fixed values Fan1 Fan2 and Fan3 are the values of a speed of each fan being revolved Temp1 is Intake temperature at Sensor Board Temp2 is lamp nearby temperature at Main Boa...

Page 12: ...Firmware Release History Model TDP S20 1 200 1 600 TDP S21 1 400 1 600 TDP SW20 1 500 1 600 DMD TEMP Disable Model TDP T90 1 000 1 㪌00 TDP T91 1 300 1 㪌00 TDP TW90 1 㪌00 MAIN Version MAIN Version 12 ...

Page 13: ... was successfully completed Green Blink 1 N A Green Blink 2 N A Green Blink 3 N A Red Continuous N A PC card has been removed from a card slot before a user presses the UNMOUNT button Red Blink Constantly F W updating has been failure Red Blink 1 N A Red Blink 2 H W error or communication error between main PCB and Network PCB Red Blink 3 Internal error Orange Continuous N A Projector is writing m...

Page 14: ...14 ...

Page 15: ...5 KEY SW x 10 LED x 4 KEY I F PJ111 G751 TEMP SENS IC455 G751 TEMP SENS IC1200 MX29LV160 Flash ROM WD TIMER IC115 K4R271669F RDRAM IC116 PNA4612 FRONT REM IC1200 FRONT REM PJ101 PNA4612 REAR REM IC123 7SH08 MIX IC125 UPD4712 TRS RSV IC126 NJW1141 A PROC IC604 TDA7056 A AMP IC605 SP OUT PJ603 7SET08 AND IC128 7SH08 AND IC138 7SET08 AND IC138 BALLAST PJ104 LM393 COMP IC129 CW INDEX PJ106 CW MOTOR PJ...

Page 16: ... S20 T90 are required 1 JIG Board TLP ET1 2 US PJ DSUB Conversion Cable SUB CAMERA CAMERA MODEL ONLY Camera Black 0 White 100 SUB NETWORK SW20 TW90 ONLY Memory card Jpeg files Memory card Jpeg files VCOM R G B SINGO98 GAMMA SINGO98 SHADING SINGO98 Altitude FAN Mode Altitude not use Remarks ITEM Signal Source ITEM Signal Source ITEM Signal Source ITEM Signal Source Convergence R G B Panel SINGO98 D...

Page 17: ...bles RGB Cable Fig 1 Conversion cable for Y Pb Pr Input Fig 2 SN 23368760 Fig 2 Connect the Green Pin to JIG SN 23587154 5 Memory PC Card TDP SW20 Only Copy the following files into memory pc card XGA_16_255 jpg and XGA_240_255 jpg For connection and setting of Personal computer 1 Connection of personal computer Connect the PC to computer 1 input as shown in following Fig 3 Set RGB output of the P...

Page 18: ...W20 Only Altitude And save data to EEPROM should be applied When replacing ENGINE adjustment procedure of DMD Bias voltage C W index delay And save data to EEPROM should be applied When replacing DMD adjustment procedure of DMD Bias voltage And save data to EEPROM should be applied When replacing C W adjustment procedure of C W index delay And save data to EEPROM should be applied When replacing C...

Page 19: ...e While the Volume adjustment bar is displayed on the screen set value to 2 and press the buttons Input On Standby and Setup simultaneously Repeat the above mentioned procedure three times For your confirmation s sake press Return and Up buttons at once When the projector enters to the Adjustment Mode the following menu appears If it doesn t appear repeat from the beginning This mode maintains unt...

Page 20: ...owing menu appears Note For it disappears press Return button Select the DMD bias voltage item by pressing Up or Down button Check the bar code seal on the ENGINE EX Read alphabet E from Fig 4 Note It is necessary to remove the Top cover Select proper Bias by pressing Left or Right button Fig 4 20 ...

Page 21: ...C W index delay item by pressing Up or Down button For preparation set the value to 480 by pressing Left or Right button Press Return button Start the signal generating software SINGOWS2000 exe the following signal pattern appears and click PIC button 21 ...

Page 22: ...ng Picture dialog box appears Select the downloaded file of S20_V_Ramp bmp Click ENTRY button Double click the S20_V_Ramp window the following V Ramp signal appears Press Return and Left buttons simultaneously 22 ...

Page 23: ...referred to A STEP 2 Check on red Read the value when the horizontal stripes EX Fig 6 is minimized and it is referred to as B Fig 5 Fig 6 STEP 3 Adjust the value to final adjustment value Final adjustment value A B 2 EX Fig 7 Fig 7 Press Return button when it is completed Then press Esc key of PC and click EXIT button of picture dialog box for next adjustment 23 ...

Page 24: ...ightness for Computer 1 input For preparation call the menu dialog box and click the minimize button Change or confirm the screen resolution and refresh rate to the SVGA 800x600 60Hertz of display properties 24 ...

Page 25: ... raster signal Right click to display the following color pallets Click the other button the following RGB level adjustment dialog box appears 1 Set the RGB level to 16 Then click the OK button 2 Move the mouse cursor out of a screen to avoid the error 25 ...

Page 26: ...ously When the adjustment is successfully completed values changes from default 63 EX The following menu If it fails values return to default 63 Press Return button 4 Sub contrast for Computer 1 input Right click to display the following color pallets Click OTHER O button the following RGB level adjustment dialog box appears 1 Set the RGB level to 240 Then click the OK button 2 Move the mouse curs...

Page 27: ...button Press Enter button of the projector Press Return and Down buttons simultaneously Select the Sub contrast item by pressing Up or Down button When the adjustment is successfully completed values changes from default 127 EX The following menu If it fails values return to default 127 Press Return button 5 Sub brightness for Y Pb Pr 1 input For preparation call the menu dialog box and click the ...

Page 28: ...Change the screen resolution and refresh rate to the VGA 640x480 60Hertz of display properties 28 ...

Page 29: ... of a screen to avoid the error When you adjust Y Pb Pr connect RGB output of SINGOWS2000 to the JIG The signal from RCA pin through the JIG is input the computer 1 of the projector by green signal pin of the conversion cable SINGOWS2000 should be input through the JIG Refer to Fig 1 and Fig 2 When the signal is properly connected the input mode changes to Y Pb Pr 29 ...

Page 30: ...alize the values press Setup button Press Enter button of the projector Press Return and Down buttons simultaneously When the adjustment is successfully completed left R and right B values changes from default 63 EX The following menu A middle G value doesn t change If it fails values return to default 63 Press Return button 30 ...

Page 31: ...s Return and Down buttons simultaneously The following menu appears Notes For it disappears press Return button For it initialize the values press Setup button Press Enter button of the projector Press Return and Down buttons simultaneously When the adjustment is successfully completed values changes from default 63 EX The following menu If it fails values return to default 63 Press Return button ...

Page 32: ...isappears press Return button For it initialize the values press Setup button Select the Sub contrast item by pressing Up or Down button Press Enter button of the projector Press Return and Down buttons simultaneously Select the Sub contrast item by pressing Up or Down button When the adjustment is successfully completed values changes from default 127 EX The following menu If it fails values retu...

Page 33: ...ft The value 2 is more than 1 000m 3 281ft and under 1 500m 4 921ft The value 3 is more than 1 500m 4 921ft and under 2 000m 6 562ft The value 4 is more than 2 000m 6 562ft and under 2 500m 8 202ft The value 5 is more than 2 500m 8 202ft and under 3 000m 9 843ft The value 6 is more than 3 000m 9 843ft For example In case of 2 700m altitude set the value to 5 Press Return button 9 Save data to EEPR...

Page 34: ...W index delay as same as 4 2 C W index delay 2 DMD Check the Label on new DMD chip EX Fig 7 Adjust DMD bias voltage as same as 4 1 DMD bias voltage 3 C W Adjust C W index delay as same as 4 2 C W index delay 4 C W Sensor Board Adjust C W index delay as same as 4 2 C W index delay 5 Save data to EEPROM in each adjustment Press the buttons Up Down Left and Right simultaneously When these buttons are...

Page 35: ...tion to a composite connector Commercially produced video You ll need the video in DVD etc format Cables 1 RCA Pin jack cable for Composite video audio 2 S video cable 3 RGB cable that come with the projector 4 3 5mm mini jack cable for PC audio Remote control Ensure that the remote has fresh AA batteries Projector screen Use a flat screen not a curved one Personal computer PC The stereo audio car...

Page 36: ...low composite RCA Video connector Verify that the video automatically synchronizes Verify there is no distortion noise or other abnormalities Image keystone adjustment Connect a video source to the projector Verify that image responds properly when You adjust the keystone setting Audio from audio source Connect the audio cable to the projector Verify that audio source plays through the Projector s...

Page 37: ...h the computer 1 input Verify that image focuses through the full Zoom range Verify there are no problems Color Wheel Index Delay SINGOWS2000 Color bar image Verify that the image synchronizes properly through the computer 1 input Verify that the color is located in a line Verify there are no problems 37 ...

Page 38: ...cation DMD Images SINGOWS2000 White image Level 100 SINGOWS2000 Black image Level 0 SINGOWS2000 SMPTE image Verify that each image synchronizes properly through the computer 1 input Verify there are no problems 38 ...

Page 39: ...gh the basic menu to the default setting menu Select Reset all Verify that the image synchronizes after System reset Power Down After all tests are complete turn the power Off and disconnect all cables Attach the lens cap Verify unit is powered off before disconnecting cables 39 ...

Page 40: ...tware on the Computer The software you download is bundled into one MSI file Double click the file to install the upgrade software The Install Wizard appears ready to begin the install process Click the next button 40 ...

Page 41: ...The Select Installation Folder dialog box appears Navigate to the location where you stored the upgrade files Click the next button The confirm Installation dialog box appears Click the next button 41 ...

Page 42: ...The Installing software dialog box appears The Installation Complete dialog box appears Click the close button 42 ...

Page 43: ...2C port on the computer Open Windows Explorer navigate to the location where you stored the upgrade files Then double click the TDPWRI2_0001E EXE The Upgrade Wizard appears Select Com port and setup the Baud Rate is 115200 Data Bits is 8 Stop Bits is 1 Parity is None RTS is Diable and CTS is Disable Click the Browse button to open the Select File Dialog box 43 ...

Page 44: ...ars in the Select File box Press and hold the projector s Input and Setup keys then plug in the power code and turn on Main power switch The projector shifts the Firmware upgrade mode In the Firmware upgrade mode LAMP TEMP and FAN LEDs are always GREEN blinking Click the start button 44 ...

Page 45: ...The computer begins downloading the upgrade files to the projector The process may take several minutes 45 ...

Page 46: ...When the upgrades finishes click the X close button The upgrade is complete 46 ...

Page 47: ...ENU key to display the menus 3 Press button Right or Left arrow to highlight Status display then press Enter button 4 The Status display dialog box display the software version at last line These should match the upgrade version you downloaded Example 1400 1000 The MAIN Board The OSD data 47 ...

Page 48: ...jector off with Main power switch behind the projector and insert the PC card into a card slot Fig 1 a TDP TW90 Step 4 b TDP SW20 Turn Main power switch on while you are pressing the UNMOUNT button next to the slot Fig 2 a TDP TW90 Projector will change the mode to writing and card indicator LED becomes orange color Writing will take several minutes If it is completed the LED will become Green and...

Page 49: ... on the Computer The software you download is bundled into one MSI file Double click the file to install the signal generating software The Install Wizard appears ready to begin the install process Click the next button 49 ...

Page 50: ...The Select Installation Folder dialog box appears Navigate to the location where you stored the software files Click the next button The confirm Installation dialog box appears Click the next button 50 ...

Page 51: ...The Installing software dialog box appears The Installation Complete dialog box appears Click the close button 51 ...

Page 52: ...he software Open Windows Exploler navigate to the location where you stored the files Then double click the SINGOWS2000 EXE Moreover even if it chooses the shortcut of the All programs of start it can startup 52 ...

Page 53: ...age 53 2 For Image problems see page 57 3 For Audio problems see page 61 4 For Remote Control problems see page 64 5 For Keypad problems see page 65 6 For Menu problems see page 66 7 For Camera problems see page 67 Troubleshooting Power Problems No standby LED No lamp At least some fans are running Lamp or projector shuts off after running a short period of time What is the problem The projector w...

Page 54: ...eck the Power cord and AC power outlet Check the Main power switch Check the US 622 and both ended voltage same as AC IN P100 Thermal guard switch Check the Key Board cable has broken or not Check the connect cables inside the Unit Problem resolved Replace the power supply Replace the Main board Yes No No Yes Does the projector power up Is the power supply outputting 54 ...

Page 55: ...n good lamp if you want to be absolutely certain that the lamp is not the problem Replace the lamp Replace the ballast No Yes Check the color wheel motor cable and color wheel sensor cable are connected to the MAIN Board Is 370V 16V input of Ballast OK Yes No Replace the power supply No Yes Replace the MAIN Board 370V RED Cable PIN CN102 1PIN 16V WHITE Cable PIN CN102 4PIN Does lamp enable measure...

Page 56: ...gh temperature could cause a component on the MAIN Board or the power supply to fail when it gets hot No Yes Replace the MAIN Board Replace the broken fan Check the error code log at service mode When there is the error code refer to the LED error List Are all fans running Problem resolved Yes No Does the projector run property Replace the power supply 56 ...

Page 57: ... projector software Confirm that all image adjustments are set to factory defaults Confirm that the cable and source signal Are good What is the problem No image at all Vertical or horizontal lines Sparkly picture Clusters of dark pixels Dim image Bad or missing tint or color Missing logo VGA composite Video or S video Distorted image noisy rolling Torn frozen plaid repeated Or shifted image 57 ...

Page 58: ...No image at all Vertical or horizontal lines Sparkly picture Clusters of dark pixels Replace the MAIN Board Yes No Image good Problem resolved Replace the optical engine 58 ...

Page 59: ...Dim image Substitude known good lamp Yes No Image brighter Replace the lamp Substitude known good MAIN Board Yes No Image brighter Replace the MAIN Board Replace the optical engine 59 ...

Page 60: ...d image excess noise rolling torn frozen plaid image repeated single image or shifted image Make sure cables are good Check the color wheel delay index value in the service mode Yes Image good Problem resolved No Replace the MAIN Board 60 ...

Page 61: ...roubleshooting Audio Problems No audio or distored audio from the speaker Make sure cables are good Yes No Is audio OK Problem resolved What is the problem No audio from the speaker Audio is distored 61 ...

Page 62: ...roblem resolved Yes No Yes No Replace the speaker But note that a speaker with very low resistance can damage the audio amp on the MAIN Board Run the projector with audio for about 30 minutes If the problem returns replace both the MAIN Board and the speaker if resistance no longer measures between around 16 ohms Replace the MAIN Board Does it measure less than 8 ohms Is audio OK 62 ...

Page 63: ...stored Yes No Verify that audio signal source and cables are good Sound good Problem resolved Connect a known good 16 ohms speaker in the Place of the existing speaker Yes No Sound good Problem resolved Replace the MAIN Board 63 ...

Page 64: ...Problems Infrared Remote Problem Yes No Install known good batteries in te remote Does the remote work Problem resolved Yes No Use a known good remote with the projector Does the remote work Problem resolved Replace the MAIN Board 64 ...

Page 65: ...tute the good key Board Replace the Key Board Replace the MAIN Board Is a known good Key B available for substitution Substitute a known good MAIN Board Replace the Key Board Replace the MAIN Board No Yes Does the projector Respond the key presses Does the projector Respond the key presses 65 ...

Page 66: ...Try pressing the Menu button on both the remote and keypad If the remote works and the keypad doesn t go to Troubleshooting Keypad problems Flash or reflash the latest software into the projector Does the menu appear If the keypad works and the remote doesn t go to Troubleshooting remote control problems Does the menu appear Problem resolved 66 ...

Page 67: ...The image of Camera is not correct Yes No Yes No Replace the Document Camera Check the RGB cable is a attachment and make sure it is good Check the Input mode is computer 2 If camera problems still remain substitude known good MAIN Board Is the Camera recognized Replace the Document Camera Is camera OK Replace the MAIN Board 67 ...

Page 68: ...The blue screen of Wireless Card input is not displayed The blue screen of Wireless Card input is not displayed Projector cannot be accessed by a Web browser During updating automatically of the screen image by Wireless Utility the updating speed is slow or the network connection breaks off Although a projector is chosen in Wireless Utility and Go button is pushed the target image is not displayed...

Page 69: ...0 D701 Replace the main board If RESET button is pushed does it operate normally Replace the Network board OK Main unit might have some problem Are the main board and the network board connected correctly Reconfirm the connection When the network board is replaced does it operate normally 69 ...

Page 70: ...C card slot Is the storage media attached in the adapter at the time of adapter use Does the PC card support 3 3V Is a picture displayed in the PC memory card which checked what can be displayed correctly The PC memory card might be broken Is the PC memory card recognized Replace the network board Although a display possible a collapsed picture is displayed Is the file which checked what can be di...

Page 71: ...lution 2 To solution 2 PJ DHCP use or not To solution 2 Is the connection between PC and AP wireless or wired Please end once and reboot Wireless Utility Is the wireless LAN IEEE 802 11b conformity of PC enabled Is built in wireless LAN set to ON Are the settings of SSID and the encryption key of PJ PC in agreement Are the settings of SSID and the encryption key of PJ AP in agreement Can the autom...

Page 72: ...s LAN set to ON Is the wired LAN of PC enabled Are the settings of SSID and the encryption key of PC AP in agreement Can the automatic acquisition of the IP address a subnet mask and the gateway of PC be carried out Are the IP address and the subnet mask of PC set up Do PC and PJ exist in the same sub network Does the AP permit communication of UDP Doesn t it restrict only to communication of TCP ...

Page 73: ...N apparatus exist in the range which an electric wave reaches Aren t there any obstacles Isn t much wireless LAN apparatus operating around When the wireless LAN PC card is replaced does it operate normally When the network board is replaced does it operate normally To solution 8 73 ...

Page 74: ... LAN device of PC Please refer to the manual of the access point for details Solution 6 Please install apparatus in the range which the electric wave of wireless LAN reaches Even if there are some obstacles communication is possible but please install apparatus in the good place of a prospect Please change the channel setting in order to avoid interference of the electric wave Don t use the adjoin...

Page 75: ...ector a standby state Is the input of the projector Wireless Card mode Isn t the projector muted Isn t the selected window minimized Isn t the selected window hidden in other windows Does the file currently displayed on the transmission file name column exist The portion of an animation is not displayed Windows Media Player etc When the wireless LAN PC card is replaced does it operate normally Whe...

Page 76: ...been deleted or the file name having been changed after choosing a JPEG file Please re choose a file There is a possibility that the file specified by the file name direct entry is not a JPEG format the content differs although the extension shows JPEG Please re choose a file Solution 13 Please replace the wireless LAN PC card of projector attachment Solution 14 Please replace the substrate of the...

Page 77: ...performed and Wireless Utility is minimized then does connection break off Isn t the setting of the wireless LAN of the projector PC access point Is the spec of PC sufficient Isn t the burden to PC heavy Does wireless LAN apparatus exist in the range which an electric wave reaches Aren t there any obstacles Isn t much wireless LAN apparatus operating around When the wireless LAN PC card is replace...

Page 78: ...the projector PC access point Solution 19 Please install apparatus in the range which the electric wave of wireless LAN reaches Even if there are some obstacles communication is possible but please install apparatus in the good place of a prospect Please change the channel setting in order to avoid interference of the electric wave Don t use the adjoining channel Note After turning OFF the power s...

Page 79: ...3 To solution 24 To solution 24 To solution 24 PJ DHCP use or not To solution 24 Is the connection between PC and AP wireless or wired Is the wireless LAN IEEE 802 11b conformity of PC enabled Is built in wireless LAN set to ON Are the settings of SSID and the encryption key of PJ PC in agreement Are the settings of SSID and the encryption key of PJ AP in agreement Can the automatic acquisition of...

Page 80: ...led Is built in wireless LAN set to ON Is the wired LAN of PC enabled Are the settings of SSID and the encryption key of PC AP in agreement Can the automatic acquisition of the IP address a subnet mask and the gateway of PC be carried out Are the IP address and the subnet mask of PC set up Do PC and PJ exist in the same sub network Do PC and PJ exist in the same sub network To solution 26 Isn t co...

Page 81: ... Isn t much wireless LAN apparatus operating around When the wireless LAN PC card is replaced does it operate normally When the network board is replaced does it operate normally To solution 32 Is URL IP address of a projector right Doesn t the apparatus of the same IP address as the circumference exist To solution 28 When using a proxy is the proxy setting correctly To solution 29 81 ...

Page 82: ...ctor The IP address should differ from the apparatus which exists in the circumference Solution 29 By the setting of IE in accessing URL of the projector please set up not to use a proxy Solution 30 Please install apparatus in the range which the electric wave of wireless LAN reaches Even if there are some obstacles communication is possible but please install apparatus in the good place of a pros...

Page 83: ...oblems Is 5pin of IC107 0V Check the each pin voltage of IC107 Is 1pin 3 4V If it is 0V replace Q107 Is 2pin 2 5V If it is 0V replace IC104 Is 3pin 1 5V If it is 0V replace IC101 Is 100MHz Clock outputting from 3pin of X100 Replace X100 Does Standby LED turn on Problem resolved Replace IC106 Does Standby LED turn on Problem resolved Replace IC115 Replace the MAIN board Yes Yes Yes Yes Yes No No No...

Page 84: ...AIN Board Does the Projector run properly Problem resolved Update the Firmware to the latest version Does the Projector run properly Problem resolved Replace the MAIN board Yes Yes No No No Lamp Lamp or projector shuts off after running a short period of time 84 ...

Page 85: ...C131 Doesn t CW rotate at all after power on Replace IC130 Is image OK Replace the CW board Is image OK Problem resolved Is IC131 hot abnormally Is image OK Problem resolved Is image OK Problem resolved Replace IC106 Is image OK Problem resolved Replace the MAIN board Yes Yes Yes Yes Yes Yes Yes Yes No No No No No No No 85 ...

Page 86: ...OK Problem resolved Replace the MAIN board Yes No Vertical or horizontal lines Sparky pictures Clusters of dark pixels Replace IC106 Is image OK Problemd resolved Replace the MAIN board Yes No Bad or missing tint or color 86 ...

Page 87: ... Replace IC605 Is audio OK Problem resolved Replace the MAIN board Yes No Confirm that the speaker and cables are good Replace IC604 Is audio OK Yes No Problem resolved No audio from the speaker Audio sounds scratchy or distored 87 ...

Page 88: ...ote receiver OK If front receiver is NG confirm the connection of PJ101 If it is OK replace the remote board If Rear receiver is NG confirm that it receive a light leak from the lamp Replace IC106 Problem resolved Replace the MAIN board Yes Yes No No Infrared Remote Problem 88 ...

Page 89: ...Troubleshooting Keypad Problems Replace IC121 Is keypad OK Problem resolved Replace the MAIN board Yes No Keypad does not respond to key presses Replace IC119 Is keypad OK Yes No Problem resolved 89 ...

Page 90: ...Troubleshooting Menu Problems Replace IC106 Does Projector run properly Problem resolved Replace the MAIN board Yes No Menu does not appear on screen Startup screen and other images appear normal 90 ...

Page 91: ...lems Replace IC512 Is camera OK Problem resolved Replace the MAIN board Yes No Camera is nt recognized from the projector The error code is camera error No 13 at service mode Replace IC450 Is camera OK Yes No Problem resolved 91 ...

Page 92: ...tart F101 is open Peplace R125 R118 is open Go back to Start R124 is open R126 is open Q107 is broken by short Replace power supply Input 240Vac Each outputs are in spec 370V output is in spec D201 D202 are broken by short 6 5V 15V outputs are in spec Replace MC101 Set 370V output 3 4V output is in spec Peplace the broken part Replace MC201 END Problem resolved END Replace power supply END 6 5V 15...

Page 93: ...93 POWER SUPPLAY P800 CIRCUIT DIAGRAM ...

Page 94: ...26 Contents Operating of Power Supply 1 The AC DC Converter １ Input Line Filter ２ Power Factor Correction Control Circuit ３ Switching Converter ４ Feedback Control ５ Rectifier Output Filter 2 Time Sharing Multi output Control Circuit 94 ...

Page 95: ...filter witch is made up of capacitors eg C101 and inductor choke eg L101 is to attenuate these noise so that other equipments may not be affected Then the power thermistor TH101 which restricts inrush current and the surge absorber Z101 which absorbes high voltage surge from the input lines These are mounted on the input filter The fuse F101 becomes open in order to protect other parts when excess...

Page 96: ...rcuit for over voltage protection Lamp voltage is detected at pin 2 of MC101 when lamp voltage to be abnormal pin 5 of MC101 to be pulled down Q106 to be turn on pin 8 of IC101 to be pulled up and power supply to be shut down 3 Switching Converter The main parts of switching converter are transformer T101 switching MOS FET Q107 and output diode D201 This converter is Fly Back type This means that ...

Page 97: ...which reduce ripple voltage 2 Time Sharing Multi output Control Circuit This is one of output control method and 3 4V output is controlled by this method Charged primary energy is sent to secondary by transformer T101 Normally one winding power is used for one output only But this circuit is added the switching device diode and FET on secondary it control switch timing for sharing primary power by...

Page 98: ...ny other parts The move levels down that a part is the more parts you need to remove in order to access it Start Lamp TOP Cover Lamp Cover Bottom Leveling foot KEY MAIN BOARD DMD FAN Cover DMD FAN Intake Optical engine Speaker DMD CW BOARD Lens CW Wheel Thermal Guard Lamp Cover Upper POWER SUPPLY BALLAST Door SW BOARD Sensor BOARD Remote BOARD NETWORK BOARD Power FAN Exhaust Ballast FAN Exhaust BO...

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Page 101: ...101 ...

Page 102: ...s are retained with split washers Remove the lamp cover Loosen 2 screws that secure the lamp module These screws are retained with split washers Lift the Lamp module and take out from the projector The state which removed the lamp 4 1 2 3 102 PARTS PEPLACEMENT ...

Page 103: ...2 Top Cover Step Figure Explanation Remove 2 screws Remove 2 screws Remove 2 screws Remove 1 screw Bottom side Remove 1 connector The state which removed the top cocver 5 1 2 3 4 103 ...

Page 104: ...e For remove Take an action from 1 to 2 for attach Take an action from 2 to 1 for attach Remove all off connectors Attention Since there are same shape of connectors been used on this main board in order to avoid any confusion use color making on each male and female side before disconnecting Remove 5 screws 3 4 5 1 2 104 ...

Page 105: ...Main Board Step Figure Explanation Main Board is removed from a set Remove 1 screw Input terminal cover is removed 4 4 Thermal Switch Remove 1 screw Remove thermal switch from a lamp holder 7 8 1 2 6 105 ...

Page 106: ...5 Lamp Frame Step Figure Explanation Remove 2 screws Remove lamp frame The state which removed the lamp frame Remove 3 screws Remove plate as shown 1 2 3 4 5 106 ...

Page 107: ...6 Optical engine Step Figure Explanation Remove 3 screws Take opticalengine off from bottom chassis Optical engine is take out Remove 4 screws Remove projection lens 1 2 3 4 5 107 ...

Page 108: ...e Step Figure Explanation Remove 2 screws Remove Color wheel C W Attention It takes care so that neither a crack nor a fingerprint may be attached Remove 1 screw Remove C W sensor board Remove 4 screws 6 7 8 9 10 108 ...

Page 109: ...akes measures against static electricity such as a list strap Coalesced the DMD chip and the DMD socket a put on an engine frame DMD Board is pilled up Attention Remove the dust from DMD and feld lens by applying air presurs Wipe DMD terminal side by cling Alcohol to prevent bad contact The removed heat conduction sheet is not used again 11 12 13 14 15 DMD chip DMD Board DMD socket heat conduction...

Page 110: ...er is piled up Fixes with 4 screws Heat sink is Screw bolting piled up turn 7 Fan Remove 2 screws Remove DMD fan block Remove 2 screws 1 2 3 16 17 Attention Use torque dreverr employment 4 Screw Driver bolting torque 2 5kgf cm 24 5cN m 1 2 3 4 110 ...

Page 111: ... fan frame Remove 4 screws Power supply fan block left 2 screws Lamp fan block right 2 screws Fan block is removed from a bottom chassis Remove 2 screws Power supply fan block Remove 2 screws Lamp fan block Fan is removed from a fan frame 4 5 6 7 8 111 ...

Page 112: ... 4 screws One connector for lamp power output cable removed Lamp driver output cable Take out power supply from bottom chassis Teke action while pulling a bottom chassis outside The state power block taken out Cable wiring condition 4 5 1 2 3 112 ...

Page 113: ...㪐 Power supply bloc Step Figure Explanation Remove 5 screws Remove top cover Remove 4 screws Shield metallic of both sides are removed Remove 4 PC board fix screws PC board㩷 5 1 2 3 4 113 ...

Page 114: ...river Step Figure Explanation Remove 3 screws Take lamp driver out from bottom chassis Remove 2 screws Remove remote control PC board Remove 4 screws Lamp connector is removed from a lamp driver 㩷 4 5 1 2 3 114 ...

Page 115: ...1㪇 Lamp Driver Step Figure Explanation Remove 4 screws Remove shield cover Lamp driver PC board frame insulated sheet and connector frame are separated 㩷 8 6 7 115 ...

Page 116: ...planation Remove door switch PC board sensor PC board speaker and foot adjuster Bottom chassis Door switch PC board Sensor PC board Speaker Foot adjuster 1㪉 Key button PC board Remove 5 screws Remove key button PC board 㩷㩷 1 2 1 2 116 ...

Page 117: ...a Step Figure Explanation Remove 1 screw Remove 1 screw Remove 5 screws and camera unit is taken out Remove 2 screws and arm cover is taken out The state which removed the camera unit and the focus ring 㩷 2 3 4 5 1 117 ...

Page 118: ...p Figure Explanation Remove 9 screws PC board fixed metallic ornaments are removed from arm Remove 2 RGB connector fixed by nuts PC board and fixed metallic ornaments are separated Camera arm exterior parts 㩷 10 6 7 8 9 118 ...

Page 119: ...board Step Figure Explanation W ireless LAN model appearance TDP SW20 Remove LAN card holder cover Remove 4 screws W ireless PC board is removed Remove 1 screw Wireless PC board and cover plate are separated 4 5 1 2 3 119 ...

Page 120: ...g 1 Always wear gloves or finger cots Do not rest Color Wheel on Bearings Do not hold Color Wheel by FPC Cable Always wear gloves or finger cots Do not rest Color Wheel on Bearings Do not hold Color Wheel by FPC Cable 120 ...

Page 121: ...Wheel by Outer Edge Do not Apply Force to Bearing Use Isopropyl Alcohol Q tips Lint Free Tissue to clean glass Hold Color Wheel by Outer Edge Do not Apply Force to Bearing Use Isopropyl Alcohol Q tips Lint Free Tissue to clean glass 121 ...

Page 122: ...ard Failure Part Main Board Trouble Old Sensor New Replacement When CW sensor board is old things it is replaced with an new board New Sensor Replacement When CW sensor board is new it is not necessary to exchange Failure Part Optical Engine Trouble Old Sensor Old When CW sensor board is old things replace a CW sensor board from Optical Engine New Sensor When CW sensor board is new it is not neces...

Page 123: ...How to recognize the MAIN Board 1 Old MAIN Board R308 100 ohm 2 New MAIN Board R308 0 ohm Jumper PJ104 PJ104 PJ106 PJ110 PJ106 PJ110 PJ450 PJ450 123 ...

Page 124: ...ERMOSTAT 23344476 P200 SPEAKER 23351250 Z100 FAN POWER 23125922 Z101 FAN DMD 23125911 Z102 FAN LAMP 23125921 A100 TOP COVER 23532845 A210 LAMP COVER 23532847 A220 LENS CAP 23890113 A300 TOP TAG 23541160 A301 LABEL RATING 23511887 A400 CARTON BOX 23067795 A401 PACKING PULP MOLD S20 23946797 A402 CARTON PARTITION 23067752 A403 CARTON PROTECTOR 23067753 B100 BTM CHASSIS 23429133 B110 FOOT ADJUSTER 23...

Page 125: ...R 75000877 IC131 DMD POWER AND RESET DRIVER 75000875 IC132 2 INPUT OR GATE 75000870 IC134 16K 2KX8 BIT EEPROM 75000872 IC135 DUAL BUS SWITCH 75000896 IC137 2 INPUT AND GATE 75000891 IC138 2 INPUT AND GATE 75000891 IC139 2 INPUT AND GATE 75000891 IC450 VOLTAGE REGULATOR 75000903 IC451 VOLTAGE REGULATOR 75000903 IC452 VOLTAGE REGULATOR 75000903 IC453 VOLTAGE REGULATOR 75000903 IC454 8BIT 4CH D A CON...

Page 126: ...R 23587212 C102 103 CAPACITOR 23587213 C111 CAPACITOR 23587214 C121 CAPACITOR 23587215 C122 123 CAPACITOR 23587216 CN103 WIRE HARNESS 23587217 D101 DIODE 23587218 D103 DIODE 23587219 D201 DIODE 23587220 D202 DIODE 23587221 F101 FUSE 23587222 MC101 PFC MODULE 23587223 MC201 OUTPUT MODULE 23587224 PC101 102 PHOTO COUPLER 23587225 Q102 103 FET 23587226 Q107 FET 23587227 R118 RESISTOR 23587228 R126 RE...

Page 127: ...RVISORS 75000878 IC109 WATCHDOG TIMER AND MANUAL RES 75000889 IC110 INVERTER 75000871 IC112 2 INPUT AND GATE 75000891 IC113 DIRECT RAMBUS CLOCK GENERATOR 75000879 IC114 LOW VOLTAGE OCTAL D TYPE FLIP 75000895 IC115 16M 1MX16 BIT FLASH MEMORY 75000887 IC116 128M 256KX16X32 BIT RDRAM 75000876 IC119 OCTAL BUFFER LINE DRIVER 75000892 IC121 OCTAL BUFFER LINE DRIVER 75000892 IC122 LOW VOLTAGE OCTAL D TYP...

Page 128: ... BOARD REMOTE CONTROL 75000817 IC1100 PD WITH REMOTE CONT 75000893 Y100 CABLE RGB 23368818 Y101 CABLE PIN PIN 3M 23368800 Y102 CABLE ST MINI ST MINI 3 23368798 Y103 CABLE MINI PINX2 3M 23368799 Y120 BAG SOFT 23542013 Y200 CD ROM OWNERS MANUAL 23771417 Y201 OWNERS MANUAL US EU UK TW 23566407 Y201 OWNERS MANUAL CH 23566411 Y230 REMOCON HAND UNIT 23306559 Y260 POWER CORD US TW 23372148 Y260 POWER COR...

Page 129: ...9 SW101 SWITCH 23587230 T101 TRANSFORMER 23587231 Z101 VARISTOR 23587232 P850 P0WER UNIT LAMP 23122470 P100 SWITCH THERMOSTAT 23344476 P200 SPEAKER 23351250 Z100 FAN POWER 23125922 Z101 FAN DMD 23125911 Z102 FAN LAMP 23125921 A100 TOP COVER 23532845 A210 LAMP COVER 23532847 A220 LENS CAP 23890113 A300 TOP TAG 23541161 A301 LABEL RATING 23511889 A400 CARTON BOX S21 23067796 A401 PACKING 23946798 A4...

Page 130: ...UAL DIFFERENTIAL COMPARATORS 75000880 IC130 DC MOTOR CONTROLLER DRIVER 75000877 IC131 DMD POWER AND RESET DRIVER 75000875 IC132 2 INPUT OR GATE 75000870 IC134 16K 2KX8 BIT EEPROM 75000872 IC135 DUAL BUS SWITCH 75000896 IC137 2 INPUT AND GATE 75000891 IC138 2 INPUT AND GATE 75000891 IC139 2 INPUT AND GATE 75000891 IC450 VOLTAGE REGULATOR 75000903 IC451 VOLTAGE REGULATOR 75000903 IC452 VOLTAGE REGUL...

Page 131: ...X2 3M 23368799 Y120 BAG SOFT 23542013 Y200 CD ROM OWNERS MANUAL 23771416 Y201 OWNERS MANUAL US EU UK TW 23566404 Y201 OWNERS MANUAL CH 23566405 Y230 REMOCON HAND UNIT 23306561 Y260 POWER CORD US TW 23372148 Y260 POWER CORD EU 23372167 Y260 POWER CORD UK 23372149 Y260 POWER CORD CH 23372155 Y291 SUPPLEMENT MANUAL 23589668 Y999 CABLE RGB S21 23368870 All models Following tools are specially designed...

Page 132: ...wer switch The User lamp time is reset and 1 is added to the reset counter Power on and Power off standby for storing data 2 How to reset Error count Shut down Error logs and Burn in mode data Enter the Adjustment Mode Factory Mode press Input and Down buttons simultaneously Then press Setup button for resetting Error items Press Up Down Left and Right buttons simultaneously for storing data 132 A...

Page 133: ...T O S H I B A C O R P O R A T I O N 1 1 SHIBAURA 1 CHOME MINATO KU TOKYO 105 8001 JAPAN ...

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