35
PROBLEM SOLVING
Questions and
Answers
Below are the answers to some of the most
common queries.
For more information go to
www.toshiba.co.uk
To check that you have the best colour:
a
With the external source playing, select
Manual
setting
from the
SET UP
menu.
b
With
U
or
u
choose between
Auto
,
PAL
,
SECAM
,
NTSC 4.43
or
3.58
.
a
Select the
Manual tuning
menu. Highlight the station
and press
Q
, then press
i
to select
Manual fine
tuning
.
b
Using
U
or
u
adjust to get the best picture and sound.
Press
Q
and then
P
.
Q
Why is there no sound or picture?
A
Check the television is not in standby mode. Check the
mains plug and all mains connections.
Q
There is a picture, but why is there little or no
colour?
A
When using an
external
source, for instance, a poor
quality video tape, if there is little or no colour,
improvements may sometimes be achieved. The
colour is factory set to
Auto
to automatically display
the best colour system.
Q
Why doesn’t the video/DVD being played show on
screen?
A
Make sure the VCR or DVD player is connected to the
television as shown on page 7, then select the correct
input by pressing
o
.
Q
Why is there a good video picture but no sound?
A
Check all lead connections.
Q
Why is there a picture but no sound?
A
Check the volume has not been turned down or that
sound mute has not been selected.
EXT2
A V C R
OK
MENU
EXIT
Manual setting
Colour system: Auto
Store
Back
Watch TV
Q
Why is the VCR/DVD picture in black and white?
A
Check the correct
input
has been chosen,
S-VIDEO
or
AV
. See
AV connections
page 31.
Q
What else can cause a poor analogue picture?
A
Interference or a weak signal. Try a different television
station.
Manual fine tuning
may help.
Q
Why don’t the controls on the front of the television
work?
A
Check that
Panel lock
is not
ON
.
Q
Why doesn’t the remote control work?
A
Check the batteries aren’t dead or inserted incorrectly.
Q
Why is there a message permanently on the screen?
A
Remove it by pressing
.
1 I A C 22 +2 B B C 1
OK
MENU
EXIT
Manual tuning
Manual fine tuning
Store
Back
Watch TV
00GB_AV505D_EngOM.book Page 35 Wednesday, November 28, 2007 2:36 PM
