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Appendix
27/32/36AF41(E)
Limited United States warranty
If after following all of the operating instructions in this manual and checking the “Troubleshooting” section, you find that service is needed:
Toshiba America Consumer Products, Inc. (“TACP”) and Toshiba Hawaii Inc. (“THI”) make the following limited warranties. These limited warranties extend
to the original consumer purchaser or any person receiving this set as a gift from the original consumer purchaser and to no other purchaser or transferee.
Limited One (1) Year Warranty
TACP and THI warrant this product and its parts against defects in
materials or workmanship for a period of one (1) year after the date of
original retail purchase. During this period, TACP and THI will repair or
replace a defective part, at their option, with a new or refurbished part,
without charge to you. TACP/THI Authorized Service Center personnel
will come to your home when warranty service is required. Depending on
the type of repair required, either the service will be performed in your
home or the set will be taken to the TACP/THI authorized service center
for repair and returned to your home at no cost to you.
Limited Two (2) Year Warranty of Picture Tube
TACP and THI further warrant the picture tube in this product against
defects in materials or workmanship for a period of two (2) years after the
date of original retail purchase. During this period, TACP and THI will
repair or replace a defective picture tube at their option, with a new or
refurbished picture tube, without charge to you, except that, if a defective
picture tube is replaced after one (1) year from the date of the original
retail purchase, you pay labor charges involved in the replacement.
Rental Units
The warranty for rental units begins with the first rental or thirty (30) days
from the date of shipment to the rental firm, whichever comes first.
Commercial Units
Products sold and used for commercial use have a limited ninety (90) day
warranty for all parts, labor and picture tube.
How to Obtain Warranty Service
Owner’s Manual and Demographic Card
You should read this owner’s manual thoroughly before operating this
product. You should complete and mail the enclosed Demographic card
within ten days after you, or the person who has given you this product as a
gift, purchased this product. This is one way to enable TACP/THI to
provide you with better customer service and improved products. Failure to
return the Demographic card will not affect your rights under this warranty.
Your Responsibility
The above warranties are subject to the following conditions;
(1) You must retain your bill of sale or provide other proof of purchase.
(2) All warranty servicing of this product must be made by an Authorized
TACP/THI Service Center.
(3) These warranties are effective only if the product is purchased and
operated in the U.S.A. or Puerto Rico.
(4) Labor service charges for set installation, setup, adjustment of
customer controls, and installation or repair of antenna systems are
not covered by this warranty. Reception problems caused by
inadequate antenna systems are your responsibility.
(5) Warranties extend only to defects in materials or workmanship as
limited above, and do not extend to any product or parts that have
been lost or discarded by you, or to damage to products or parts
caused by misuse or accident, damage caused by Acts of God such as
lightning or fluctuations in electric power, improper installation,
improper maintenance, or use in violation of instructions furnished by
us, or to units which have been modified or had the serial number
removed, altered, defaced, or rendered illegible.
All warranties implied by state law, including the implied warranties of merchantability and fitness for a particular purpose, are expressly limited to the
duration of the limited warranties set forth above. With the exception of any warranties implied by state law as hereby limited, the foregoing warranty is
exclusive and in lieu of all other warranties, guarantees, agreements and similar obligations of manufacturer or seller with respect to the repair or
replacement of any parts. In no event shall TACP or THI be liable for consequential or incidental damages.
No person, agent, distributor, dealer or company is authorized to change, modify or extend the terms of these warranties in any manner whatsoever. The
time within which action must be commenced to enforce any obligation of TACP or THI arising under this warranty or under any state or law of the
United States or any state thereof, is hereby limited to 90 days from the date you discover, or should have discovered, the defect. This limitation does not
apply to implied warranties arising under state law.
This warranty gives you specific legal rights and you may also have other rights which may vary from state to state. Some states do not allow limitation on
how long an implied warranty lasts, when an action may be brought, or the exclusion or limitation of incidental or consequential damages; therefore, the
above provisions may not apply to you.
Products purchased in the U.S.A. and used in Canada are not covered by these warranties.
Products purchased in Canada and used in the U.S.A. are not covered by these warranties.
REV. 03/01
ATTENTION CANADIAN CONSUMERS
Canadian consumers are requested to complete the special Canadian “Warranty Registration Form” enclosed, and
forward this completed form with a copy of the bill of sale to TOSHIBA OF CANADA to “Register and Validate” their
warranty.
(2) Present your bill of sale or other proof of purchase to the Authorized Service
Center. “Authorized TACP/THI service center personnel will come to your
home when warranty service is required. Depending on the type of repair
required, either the service will be performed in your home or the TV set will
be taken to the TACP/THI authorized service center for repair and returned to
your home at no cost to you.”
(1) To find the nearest Toshiba Authorized Service Center, visit
our web site at
www.toshiba.com/tacp
and click “Customer
Solutions,” or call us toll-free at 1-800-631-3811.
In Hawaii, contact Toshiba Hawaii, Inc., Service, 327
Kamakee Street, Honolulu, HI 96814, (808) 591-9281.
For additional information, visit our web site:
www.toshiba.com/tacp
