SnowMaster
Single-Stage Snowthrowers
The Toro Warranty
A Three-Year Limited Warranty (45 Day Limited Warranty for Commercial Use)
Conditions and Products Covered
The Toro Company and its affiliate, Toro Warranty Company, pursuant to
an agreement between them, jointly promise to repair the Toro Product
listed below if used for residential purposes*, if defective in materials or
workmanship or if it stops functioning due to the failure of a component
for the period listed below.
This warranty covers the cost of parts and labor, but you must pay
transportation costs.
The following time periods apply from the original date of purchase:
Products
Warranty Period
SnowMaster Snowthrowers and Attachments 3 years
— Chute
Lifetime (original owner
only)
1
— Deflector
Lifetime (original owner
only)
1
— Lower Chute
Lifetime (original owner
only)
1
Limited Warranty for Commercial Use
Gas-powered Toro Products used for commercial, institutional, or rental
use, are warranted for 45 days against defects in materials or workmanship.
Components failing due to normal wear are not covered by this warranty.
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, follow this procedure:
1.
Contact any Authorized Toro Service Dealer to arrange service at their
dealership. To locate a dealer convenient to you, refer to the
Yellow
Pages
of your telephone directory (look under “Lawn Mowers”) or
access our web site at www.Toro.com. You may also call the numbers
listed in item #3 to use the 24-hour Toro Dealer locator system.
2.
Bring the product and your proof of purchase (sales receipt) to the
Service Dealer. The dealer will diagnose the problem and determine if
it is covered under warranty.
3.
If for any reason you are dissatisfied with the Service Dealer’s
analysis or with the assistance provided, contact us at:
Toro Warranty Company
Customer Care Department, RLC Division
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
Toll free at 866-336-5205 (U.S. customers)
Toll free at 866-854-9033 (Canadian customers)
Owner Responsibilities
You must maintain your Toro Product by following the maintenance
procedures described in the
Operator's Manual
. Such routine maintenance,
whether performed by a dealer or by you, is at your expense.
Items and Conditions Not Covered
There is no other express warranty except for special emission system
coverage and engine warranty coverage on some products. This express
warranty does not cover the following:
•
Cost of regular maintenance service or replacement of wear parts,
such as blades, rotor blades (paddles), scraper blades, belts, fuel,
lubricants, oil changes, spark plugs, light bulbs, cable/linkage or brake
adjustments
•
Any product or part which has been altered or misused or neglected
or requires replacement or repair due to accidents or lack of proper
maintenance
•
Pickup and delivery charges
•
Operational misuse, neglect, or accidents
•
Repairs or attempted repairs by anyone other than an Authorized Toro
Service Dealer
•
Repairs necessary due to failure to follow recommended fuel
procedure (consult
Operator's Manual
for more details)
–
Removing contaminants from the fuel system is not covered
–
Use of old fuel (more than one month old) or fuel which contains
more than 10% ethanol or more that 15% MTBE
–
Failure to drain the fuel system prior to any period of non-use
over one month
General Conditions
All repairs covered by these warranties must be performed by an Authorized
Toro Service Dealer using Toro approved replacement parts. Repair by an
Authorized Toro Service Dealer is your sole remedy under this warranty.
Neither The Toro Company nor Toro Warranty Company is liable for
indirect, incidental, or consequential damages in connection with the
use of the Toro Products covered by these warranties, including any
cost or expense of providing substitute equipment or service during
reasonable periods of malfunction or non-use pending completion of
repairs under these warranties.
All implied warranties of merchantability (that the product is fit for ordinary
use) and fitness for use (that the product is fit for a particular purpose) are
limited to the duration of the express warranty.
Some states do not allow exclusions of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the above
exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
Countries Other than the United States or Canada
Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer) to obtain
guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor's service or have difficulty obtaining
guarantee information, contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty Company.
Australian Consumer Law
Australian customers will find details relating to the Australian Consumer Law either inside the box or at your local Toro Dealer.
*Residential purposes means use of the product on the same lot as your home. Use at more than one location, or institutional or rental use, is considered
commercial use, and the commercial use warranty would apply.
374-0314 Rev A