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Problem
Possible Cause
Corrective Action
1. The skids and/or scraper are not
properly adjusted.
1. Adjust the skids and/or the scraper.
The machine does not properly clear the
snow off the surface.
2. The pressure in the tires is not equal.
2. Check and adjust the pressure in 1 or
both tires.
1. The battery pack is over or under the
appropriate temperature range.
1. Move the battery pack to a place
where it is dry and the temperature is
between 5°C (41°F) and 40°C (104°F).
The battery pack loses charge quickly.
2. The machine is overloaded.
2. Push the machine with less force.
1. The battery charger is over or under
the appropriate temperature range.
1. Unplug the battery charger and move
it to a place where it is dry and the
temperature is between 5°C (41°F)
and 40°C (104°F).
The battery charger is not working.
2. The outlet that the battery charger is
plugged into does not have power.
2. Contact your licensed electrician to
repair the outlet.
The LED indicator light on the battery
charger is red.
1. The battery charger and/or battery
pack is over or under the appropriate
temperature range.
1. Unplug the battery charger and move
the battery charger and battery pack
to a place where it is dry and the
temperature is between 5°C (41°F)
and 40°C (104°F).
1. There is an error in the communication
between the battery pack and the
charger.
1. Remove the battery pack from the
battery charger, unplug the battery
charger from the outlet, and wait 10
seconds. Plug the battery charger into
the outlet again and place the battery
pack on the battery charger. If the LED
indicator light on the battery charger is
still blinking red, repeat this procedure
again. If the LED indicator light on
the battery charger is still blinking red
after 2 attempts, properly dispose of
the battery pack at a battery recycling
facility.
The LED indicator light on the battery
charger is blinking red.
2. The battery pack is weak.
2. Contact your authorized service dealer
if the battery is in warranty, or properly
dispose of the battery pack at a battery
recycling facility.
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