California and Federal Exhaust and Evaporative
Emission Control Warranty Statement
A Two-Year Limited Warranty
Your Warranty Rights and Obligations
The California Air Resources Board (CARB), the U.S. Environmental
Protection Agency (EPA), and The Toro Company, are pleased to explain
the exhaust and evaporative emission control system warranty on your
2012 and later utility/lawn/garden equipment engine. 2012 and later model
year utility/lawn/garden equipment engines must be designed, built and
equipped, at the time of sale, to meet the U.S. EPA regulations for small
non-road engines. The equipment engine must be free from defects in
materials and workmanship, which cause it to fail to conform with U.S.
EPA standards, for the first two years of engine use from the date of sale
to the ultimate purchaser. The Toro Company warrants the exhaust and
evaporative emission control system on your utility/lawn/garden equipment
engine for the period of time listed above, provided there has been no
abuse, neglect, or improper maintenance of your utility/lawn/garden
equipment engine.
Your emission control system may include parts such as the carburetor,
ignition system, fuel tank, fuel cap, fuel lines, fuel line fasteners,
connectors, and other emission-related assemblies.
Where a warrantable condition exists, The Toro Company promises to
repair your engine at no cost to you, including diagnosis, parts, and labor.
Manufacturer’s Warranty Coverage
The Toro Company and its affiliate, Toro Warranty Company, pursuant
to an agreement between them, jointly warrant the 2012 and later
utility/lawn/garden equipment engines for two years from the date of
delivery. If any emission-related part on your engine is defective in
materials or workmanship, we will repair or replace the part, free of charge.
Owner Responsibilities
As the engine owner, you are responsible for the performance of the
required maintenance listed in your
Operator's Manual
. We recommend
that you retain all receipts covering maintenance on your equipment, but
we cannot deny warranty solely for the lack of receipts or for your failure to
ensure the performance of all scheduled maintenance.
Any replacement part or service that is equivalent in performance and
durability may be used in non-warranty maintenance or repairs, and shall
not reduce our warranty obligation.
As the engine owner, you should be aware that we may deny you warranty
coverage if your engine or a part has failed due to abuse, neglect,
improper maintenance, or unapproved modifications or parts.
You are responsible for presenting your equipment engine to an Authorized
Service Dealer as soon as a problem exists. The warranty repairs should
be completed in a reasonable amount of time, not to exceed thirty (30)
days.
If you have any questions regarding your warranty rights and
responsibilities, contact us at:
Customer Care Department, Consumer Division
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
Toll free at 800–348–2424 (U.S. customers)
Toll free at 800–544–5364 (Canadian customers)
Warranted Parts
The warranty period begins on the date the engine or equipment is
delivered to a retail purchaser. The Toro Company and its affiliate,
Toro Warranty Company, jointly warrant to the initial owner and each
subsequent purchaser that the engine is free from defects in materials and
workmanship, which cause the engine to fail to conform with applicable
regulations, for a period of two years.
Failures caused by abuse, neglect, or improper maintenance are not
covered. The use of add-on or modified parts can be grounds for
disallowing a warranty claim. We are not liable to cover failures of
warranted parts caused by the use of add-on or modified parts. We are
liable for damages to other engine components caused by the failure of
a warranted part still under warranty. The owner is responsible for the
performance of the required maintenance, as defined in the
Operator's
Manual
.
Any warranted part which is not scheduled for replacement as required
maintenance, or which is scheduled only for regular inspection to the effect
of “repair or replace as necessary” shall be warranted for the warranty
period. Any warranted part which is scheduled for replacement as required
maintenance shall be warranted for the period of time up to the first
scheduled replacement point for that part. Coverage under this warranty
extends only to the parts listed below (the emissions system parts) to the
extent that these parts were present on the engine when purchased.
•
Fuel Metering System
— Cold start enrichment system including the choke mechanism or
priming system
— Fuel pump, fuel tank, fuel cap, fuel lines, fuel line fittings, clamps,
pressure relief valves, purge valves, vapor hoses, liquid/vapor
separator, carbon canister, canister mounting brackets, engine purge
port connection, and vapor hose fittings
— Carburetor and internal parts
•
Air Induction System
— Air cleaner
— Intake manifold
— Controlled hot air intake system
•
Ignition System
— Spark plug(s)
— Ignition coils and electronics
— Advance/retard mechanisms
•
Muffler
•
Miscellaneous Items Used in the Above Systems
— Vacuum, temperature, and time-sensitive valves and switches
— Hoses, connectors, and assemblies of same
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, follow this procedure:
1.
Contact any Authorized Toro Service Dealer to arrange service at
their dealership. To locate a dealer convenient to you, refer to the
Yellow Pages of your telephone directory (look under “Lawn Mowers”)
or access our website at www.Toro.com. You may also call the
numbers listed above to use the 24-hour Toro Dealer locator system.
2.
Bring the product and your proof of purchase (sales receipt) to the
Service Dealer.
The owner shall not be charged for diagnostic labor which leads to the
determination that a warranted part is defective, if the diagnostic work
is performed at a warranty station.
General Conditions
Neither The Toro Company nor Toro Warranty Company is liable for
indirect, incidental, or consequential damages in connection with the
use of the Toro Products covered by these warranties, including any
cost or expense of providing substitute equipment or service during
reasonable periods of malfunction or non-use pending completion of
repairs under these warranties.
All implied warranties of merchantability (that the product is fit for ordinary
use) and fitness for use (that the product is fit for a particular purpose) are
limited to the duration of the express warranty.
Some states do not allow exclusions of incidental or consequential
damages, so the above exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
374-0281 Rev A
