Tork Matic H1 Service And Parts Manual Download Page 8

Washroom Dispenser Service and Parts Manual 
Tork Matic Hand Towel Roll Dispenser, H1 System, Elevation Design 
5510202; 5510282 

Revision Date:   3-13-18 

8

of 

16 

 

 

Essity Internal 

 

Using Stub Roll Compartment

 

 

The Tork Matic dispenser allows part of an unused roll to be placed in the bottom compartment of the 
dispenser and a new roll to be placed in the main roll holder arms.  The stub roll feature requires that 
both tails of the roll are fed through the dispensing mechanism.  Two sheets will be dispensed until the 
bottom stub roll is completely depleted.  This allows 100% usage of each refill. 

 

 

Arrow indicator on left side arm 

 

Stub roll compartment with stub roll spacer 

 

As indicated in 

B

 of the loading instructions above, the main roll is 

small enough to be placed in the stub roll compartment once the 
arrow molded into the left side arm is visible. 

Drop old roll into bottom of compartment, keeping tail fed through 

the mechanism rollers. 

Place new roll in top roll holder arms.  Feed tail of new roll through 
mechanism rollers.  Engage push bar several times to feed paper. 

Close cover and pull both sheets down to ensure dispenser is feeding 

 

Cleaning and Maintenance

 

 

The Tork Matic should be cleaned any time there is heavy paper dust build-up inside the dispenser.  If 
paper dust is not a problem, approximately every year is a good frequency for cleanings.  The following 
is the recommended procedure to cleaning: 

 

1)    Open the dispenser and remove the roll of paper.  Open access door on cassette.  Clear any loose 

paper and paper dust from the feed assembly.  Close cassette access door. 

 

2)    Clean paper dust from the inside of the dispenser.  This can be done is several ways, such as, 

vacuuming, blowing out with a can of compressed air (wear safety glasses), wiping out with a damp 
cloth, etc. 

 

3)    Clean the cover with a gentle cloth and water.  If necessary, use an all-purpose cleaner that is safe 

for plastics.  It is not recommended that paper be used to clean the surface of the dispenser 

 it may 

scratch the high gloss surface.  Tork Specialist Cleaning Cloth or Premium Specialist Cleaning Cloth 
will provide excellent results. 

Summary of Contents for Matic H1

Page 1: ...emium Extra Soft White 290096 Tork Premium Soft White 290095 Tork Advanced Soft White 290092A Tork Advanced White 290089 Tork Advanced White 290088 Tork Universal Natural 290087 Tork Advanced White Di...

Page 2: ...tection Roll Black 205514 Push Bar for loading and emergency feed Part Description with Replacement Instructions Parts with replacement SKU numbers listed are available for order as of the revision da...

Page 3: ...crewdriver to release the cassette snap fit from the dispenser console Push the cassette upwards and take it out from the dispenser 3 Place the new cassette in the dispenser Make sure that the cassett...

Page 4: ...pring first insert the rear part on the plastic pin then insert the front part of the spring into the fitting hole Replacing Spring for Cylinder 203024E Note Be sure to order correct part Spring is co...

Page 5: ...gear bearing FIRST Lift up on bottom right corner of cassette and hold up to get at remove lower screw Remove upper screw second Overload catch Drum shaft Gear Pull cassette cover back to expose gear...

Page 6: ...aced in the holes on both sides Pull elastic ring away from protection roll and ensure the roll turns freely Replacing the Cover 225518A White 225519A Black Phillips Head Screw Nylon Bushing 1 Open co...

Page 7: ...Parts Manual Tork Matic Hand Towel Roll Dispenser H1 System Elevation Design 5510202 5510282 Revision Date 3 13 18 7of 16 Essity Internal Loading Instructions Loading instructions are placed on the i...

Page 8: ...top roll holder arms Feed tail of new roll through mechanism rollers Engage push bar several times to feed paper Close cover and pull both sheets down to ensure dispenser is feeding Cleaning and Main...

Page 9: ...ordered Follow replacement instructions found earlier in this manual Problem Other Broken Parts Dispenser Does Not Work The cassette mechanism for the dispenser can be replaced Complete a Quality Com...

Page 10: ...Washroom Dispenser Service and Parts Manual Tork Matic Hand Towel Roll Dispenser H1 System Elevation Design 5510202 5510282 Revision Date 3 13 18 10of 16 Essity Internal...

Page 11: ...l Roll Dispenser H1 System Elevation Design 5510202 5510282 Revision Date 3 13 18 11of 16 Essity Internal 5510202 5510282 Tork Elevation H1Matic Hand Towel Roll Dispenser Mounting Hole Dimensions ELEV...

Page 12: ...al Recommended Mounting Height standard access Mount dispenser securely using four attachment points two upper and two lower Full size drilling hole template is located inside dispenser carton Recomme...

Page 13: ...2 Forward Reach 308 2 1 Unobstructed Where a forward reach is unobstructed the high forward reach shall be 48 inches 1220 mm maximum and the low forward reach shall be 15 inches 380 mm minimum above...

Page 14: ...depth over the obstruction The high forward reach shall be 48 inches 1220 mm maximum where the reach depth is 20 inches 510 mm maximum Where the reach depth exceeds 20 inches 510 mm the high forward r...

Page 15: ...o protrude 4 inches 115 mm maximum Advisory 307 2 Protrusion Limits When a cane is used and the element is in the detectable range it gives a person sufficient time to detect the element with the cane...

Page 16: ...he H1 Matic dispenser can be semi recessed in an existing stainless steel combination towel and waste cabinet using our 3096020 H1 Matic Stainless Steel Filler Panel Please refer to the 3096020 Parts...

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