
Washroom Dispenser Service and Parts Manual
Tork Matic Hand Towel Roll Dispenser, H1 System, Elevation Design
5510202; 5510282
Revision Date: 3-13-18
8
of
16
Essity Internal
Using Stub Roll Compartment
The Tork Matic dispenser allows part of an unused roll to be placed in the bottom compartment of the
dispenser and a new roll to be placed in the main roll holder arms. The stub roll feature requires that
both tails of the roll are fed through the dispensing mechanism. Two sheets will be dispensed until the
bottom stub roll is completely depleted. This allows 100% usage of each refill.
Arrow indicator on left side arm
Stub roll compartment with stub roll spacer
*
As indicated in
“
B
”
of the loading instructions above, the main roll is
small enough to be placed in the stub roll compartment once the
arrow molded into the left side arm is visible.
*
Drop old roll into bottom of compartment, keeping tail fed through
the mechanism rollers.
*
Place new roll in top roll holder arms. Feed tail of new roll through
mechanism rollers. Engage push bar several times to feed paper.
*
Close cover and pull both sheets down to ensure dispenser is feeding
Cleaning and Maintenance
The Tork Matic should be cleaned any time there is heavy paper dust build-up inside the dispenser. If
paper dust is not a problem, approximately every year is a good frequency for cleanings. The following
is the recommended procedure to cleaning:
1) Open the dispenser and remove the roll of paper. Open access door on cassette. Clear any loose
paper and paper dust from the feed assembly. Close cassette access door.
2) Clean paper dust from the inside of the dispenser. This can be done is several ways, such as,
vacuuming, blowing out with a can of compressed air (wear safety glasses), wiping out with a damp
cloth, etc.
3) Clean the cover with a gentle cloth and water. If necessary, use an all-purpose cleaner that is safe
for plastics. It is not recommended that paper be used to clean the surface of the dispenser
–
it may
scratch the high gloss surface. Tork Specialist Cleaning Cloth or Premium Specialist Cleaning Cloth
will provide excellent results.