Cleaning the Condenser
Periodically cleaning the condenser can extend the life of the appliance. Recommend that a agent or
qualified technician clean the condenser.
Troubleshooting
If your appliance develops a fault, please check the following table before making a call to the Helpline.
Fault
Probable Cause
Action
The appliance is not
working
The unit is not switched on
Check the unit is plugged in correctly and
switched on
Plug and lead are damaged
Call agent or qualified Technician
Fuse in the plug has blown
Replace the fuse
Power supply
Check power supply
Internal wiring fault
Call agent or qualified Technician
The appliance turns
on, but the
temperature is too
high/low
Too much ice on the
evaporator
Defrost the appliance
Condenser blocked with dust
Call agent or qualified Technician
Doors are not shut properly
Check doors are shut and seals are not
damaged
Appliance is located near a heat
source or air flow to the
condenser is being interrupted
Move the refrigerator to a more suitable
location
Ambient temperature is too
high
Increase ventilation or move appliance to a
cooler position
Unsuitable foodstuffs are being
stored in the appliance
Remove any excessive hot foodstuffs or
blockages to the fan
Appliance is overloaded
Reduce the amount of food stored in the
appliance
The appliance is
leaking water
The appliance is not properly
leveled
Adjust the screw feet to level the appliance (if
applicable)
The discharge outlet is blocked Clear the discharge outlet
Movement of water to the drain
is obstructed
Clear the floor of the appliance (if applicable)
The water container is
damaged
Call agent or qualified Technician
The appliance is
unusually loud
Loose nut/screw
Check and tighten all nuts and screws
The appliance has not
been installed in a level or
stable position
Check installation position and change if
necessary