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11. Troubleshooting
The following table describes checks and actions that can be performed if the product does not operate correctly. If
these do not identify/solve the problem, contact a service agent or retailer.
Problem
Possible cause
Possible solution
The product does not operate.
• The extension cord is not
connected to the mains supply.
• Connect the extension cord to
the mains supply.
• The extension cord is broken.
• Check the extension cord with
another product or change the
extension cord.
• The front hand guard (3) is in
kickback brake position.
• Pull the front hand guard
backward to deactivate the
kickback brake.
Dry saw chain or automatic
lubrication feature is not working.
• The oil reservoir is empty or the
oil amount is below the minimum
oil level.
• Fill in oil into the oil reservoir.
• Lubrication oil outlet (22) is
clogged.
• Dismount the guide bar
and clean the lubrication oil
outlet (22).
The saw chain is overheating.
• The saw chain is not lubricated.
•
Ú
Problem: Dry saw chain.
• The saw chain is dull.
• Sharpen the saw chain.
• The saw chain is over-tensioned. • Loosen the saw chain tension.
Chain saw rips, vibrates,
does not saw properly.
• The saw chain is dull.
• Sharpen the saw chain.
• The saw chain is worn out.
• Replace the saw chain.
• The saw chain is too loose.
• Increase the saw chain tension.
• The saw chain teeth are facing in
the wrong direction.
• Change the saw chain teeth
direction.
• The guide bar has an uneven
wear.
• Replace the guide bar and the
saw chain.