TROUBLESHOOTING
The link light on the parent unit does not come on
• Check whether the parent unit is powered on.
• Check whether the supplied rechargeable battery pack is correctly installed and not drained.
The link light on the parent unit flashes
• The parent unit and the baby unit may be out of range with each other. Reduce the distance between the
units, but not closer than 1.5 metres.
• The baby unit may be switched off. Press <POWER> key to switch on the baby unit.
The low battery indicator on the baby unit flashes
• Replace with 4 x alkaline AA (LR6) batteries or connect the baby unit to the mains power.
The low battery icon on the parent unit LCD screen flashes
• The rechargeable battery pack in the parent unit is running low. Connect the parent unit to the mains
power with the supplied power adaptor for recharging.
The parent unit beeps
• This means the connection has been lost with the baby unit. Reduce the distance between the parent
unit and the baby unit, but not closer than 1.5 metres.
• The baby unit may be switched off. Switch on the baby unit.
• The rechargeable battery pack in the parent unit is running low. Connect the parent unit to the mains
power with the supplied power adaptor for recharging.
• The temperature alert may have triggered. Check the temperature of the baby’s room.
Cannot view the video image of baby from the parent unit.
• The LCD may be turned off. Switch on the LCD.
• The parent unit and the baby unit may be out of range with each other. Reduce the distance between the
units, but not closer than 1.5 metres.
• The rechargeable battery pack in the parent unit is drained. Connect the parent unit to the mains power
with the supplied power adaptor for recharging.
Cannot hear sound or baby cry from the parent unit.
• The volume level in the parent unit may be set too low. Increase the volume level of the parent unit.
• The microphone sensitivity level of the baby unit may be set too low. Increase the sensitivity level of the
baby unit.
• The parent unit and the baby unit may be out of range with each other. Reduce the distance between the
units, but not closer than 1.5 metres.
The parent unit is too sensitive to room sounds.
• The microphone sensitivity level of the baby unit may be set too high. Decrease the microphone
sensitivity level of the baby unit from the parent unit.
The baby monitor system produces a high-pitched noise.
• The parent unit and the baby unit are too close to each other. Make sure the parent unit and baby unit are
at least 1.5 meters away from each other.
• The speaker volume of the parent unit maybe set too high. Decrease the volume of the parent unit.
How long does the nightlight last?
• If the baby unit is run on batteries the nightlight will fade out after 5 minutes. If is run from the mains
electricity it will remain on until switched off.
Alkaline batteries in the baby unit are running low quickly.
• The microphone sensitivity level of the baby unit may be set too high. Decrease the microphone
sensitivity level of the baby unit from the parent unit.
• The volume level of the baby unit may be set too high which consumes power. Decrease the volume level
of the baby unit.
The rechargeable battery pack in the parent unit is running low quickly.
• The volume level of the parent unit may be set too high. Decrease the volume level of the parent unit.
• For a replacement battery, visit our website www.tommeetippee.com
Talkback feature is not working.
• Make sure the baby unit is powered on and the link between parent and baby unit is normal.
GENERAL SAFETY INFORMATION:
•
Warning! Adult use only – Keep out of reach of children at all times. Do not allow a child to
play with it – It is not a Toy
•
Make sure you store your monitor in a safe place when not in use, away from heat and water.
•
Take care not to drop either unit as this may affect the functioning of you monitor.
IMPORTANT:
The Tommee Tippee monitor has been designed to give you added reassurance for those times when
you cannot be in the same room as your baby, it is NOT a substitute for proper adult supervision. It is
important that an adult stays within range of the monitor at all times during use. Please remember that
your Tommee Tippee monitor is not a medical device, nor a device to prevent cases of Sudden Infant
Death Syndrome or ‘cot death’, and you should not rely on it for your baby’s well-being. You should
personally check your baby as frequently as necessary.
