Appendix
Limited Warranty
ProPlex IMS components are warranted by TMB against defective materials or
workmanship for a period of two (2) years from the date of original sale by TMB.
TMB’s warranty shall be restricted to the repair or replacement of any part that
proves to be defective and for which a claim is submitted to TMB before the
expiration of the applicable warranty periods.
This Limited Warranty is void if the defects of the Product are the result of:
•
Opening the casing, repair, or adjustment by anyone other than TMB or persons
specifically authorized by TMB
•
Accident, physical abuse, mishandling, or misapplication of the product.
•
Damage due to lightning, earthquake, flood, terrorism, war, or act of God.
TMB will not assume responsibility for any labor expended, or materials used, to
replace and/or repair the Product without TMB’s prior written authorization. Any
repair of the Product in the field, and any associated labor charges, must be
authorized in advance by TMB. Freight costs on warranty repairs are split 50/50:
Customer pays to ship defective product to TMB; TMB pays to ship repaired product,
ground freight, back to Customer.
This warranty does not cover consequential damages or costs of any kind.
A Return Merchandise Authorization (RMA) Number must be obtained from TMB
prior to return of any defective merchandise for warranty or non-warranty repair. For
all repairs please contact TMB Tech Support Repair using the contact information
below or email [email protected].
US
UK
527 Park Ave.
21 Armstrong Way
San Fernando, CA 91340
Southall, UB2 4SD England
Tel: +1 818.899.8818
Tel: +44 (0)20.8574.9700
Fax: +1 818.899.8813
Fax: +44 (0)20.8574.9701
Return Procedure
Please send returned merchandise prepaid and in the original packing. Freight call
tags will not be issued for shipping the product to TMB, but TMB will pay the freight
for return to the customer. Clearly label package with a Return Merchandise
Authorization Number (RMA #). Products returned without an RMA # will delay
service. Please contact TMB and request an RMA # prior to shipping the unit. Be
prepared to provide the model number, serial number, and a brief description of the
cause for the return. Be sure to properly pack the unit; any shipping damage
resulting from inadequate packaging is the customer’s responsibility. TMB reserves
the right to use its own discretion to repair or replace product(s). Proper UPS
packing or double-boxing will better ensure product integrity when shipped.
Summary of Contents for ProPlex IMS Universe Drive IP65
Page 2: ...Dimensions Overview...
Page 4: ...Connections...
