Limited Warranty
Ninety (90) Days Free Labor | One (1) Year Product Exchange
WHO IS COVERED?
You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you
purchased the TiVo Roamio OTA VOX is considered proof of purchase.
WHAT IS COVERED?
The TiVo Roamio OTA VOX is manufactured from parts and components that are new or equivalent to new in accordance
with industry-standard practices. TiVo warrants that the TiVo Roamio OTA VOX will be free from defects in materials
and workmanship during the limited warranty period described herein. The limited warranty coverage begins the day you
purchase your TiVo Roamio OTA VOX, as further described in the following text.
For ninety (90) days from the purchase date, your TiVo Roamio OTA VOX will be replaced with a repaired, renewed
or comparable product (whichever is deemed appropriate by TiVo) if your TiVo Roamio OTA VOX becomes defective
or inoperative. This exchange is done without charge to you for parts and labor (except applicable taxes, if any). For
exchanges permitted during this initial ninety (90)-day period, you will be responsible for the payment of all shipping costs.
From ninety-one (91) days to one (1) year after the purchase date, your TiVo Roamio OTA VOX will be replaced with a
repaired, renewed, or comparable product (whichever is deemed appropriate by TiVo) if your TiVo Roamio OTA VOX
becomes defective or inoperative. During this period, however, you will be responsible for the payment of all labor and
shipping costs.
If (for any reason) you desire to exchange your TiVo Roamio OTA VOX more than one (1) year after the purchase date,
then you will be responsible for the payment of (i) the replacement product, (ii) all labor costs, and (iii) all shipping costs.
To obtain your costs for any type of permissible exchange of your TiVo Roamio OTA VOX, please contact TiVo Customer
Support at 877-367-8486.
Exchanging your TiVo Roamio OTA VOX for a replacement product does not restart or extend any of the above-set forth
time periods, which continue to be calculated from the purchase date of your original TiVo Roamio OTA VOX. Therefore,
when the warranty on your original TiVo Roamio OTA VOX expires, the warranty on the replacement product similarly
expires on that same date.
WHAT IS EXCLUDED?
Your warranty does not cover:
• Labor charges for installation or setup of the TiVo Roamio OTA VOX.
• Any taxes imposed on TiVo for units replaced or repaired under this warranty.
• Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used with the
TiVo Roamio OTA VOX.
• Replacement of the TiVo Roamio OTA VOX because of misuse, accident, lightning damage, unauthorized repair, or other
cause not within the control of TiVo. Please note that removing the cover of the TiVo Roamio OTA VOX for any reason
voids the warranty.
• Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit.
• Damages to, or viruses that may infect, the TiVo Roamio OTA VOX or other devices arising from the use of
unauthorized third-party devices in connection with the TiVo Roamio OTA VOX.
