Tineco PURE ONE AIR Series, Instruction Manual

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35
EN
Problem Possible cause Solution
The appliance
does not turn on
No power Charge the battery
Auto protection for
overheating Restart after cooling
down
The appliance is
blocked (i.e. the tube,
suction mouth or some
other parts)
Check and remove
blockages
Weak suction
power
Dustbin and filters are
full Clean the dustbin and
filters
The mesh filter is not
installed
Install the mesh filter
The appliance is
blocked (i.e. the tube,
suction mouth or some
other parts)
Remove blockages
Rapidly blinking
red
Brush roller tangled Clean the brush roller
Air channel blocked Remove blockages
Slowly blinking
red
Low power Charge the battery
Solid red light Dust sensor blocked Remove blockages
Battery won’t
charge
The adaptor is not
designed for this
appliance
Use the original adaptor
The adaptor is not
correctly inserted Reinsert the adaptor
correctly
Poor contact during
charging Check the appliance is
correctly placed
Abnormal motor
sounds
The appliance is
blocked (i.e. the tube,
suction mouth or some
other parts)
Remove blockages
Note:
If the above troubleshooting guide fails to provide a solution, please visit
our website
www.tineco.com for further support.
Troubleshooting