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20

Warranty

2-YEAR LIMITED WARRANTY

Your washer, in the case of domestic use, has a two year parts and labour warranty against product 
defects and failures when the product is used in accordance with the terms and conditions of this 
warranty statement.

This warranty is provided by Electrical Home-Aids Pty. Ltd. and commences from the original date of 
purchase and is not transferable; please retain your original proof of purchase for any warranty claims. 
This warranty is valid only in the country where the washer is purchased.

The washer must be operated in accordance with these instructions and used only for domestic 
household cleaning. This washer is not fit to be used as an industrial washer, and is not designed 
for the collection of vitreous building material including particle board, construction products and 
similar products such as wood/ fibres, cement, fillers, fibre glass etc or excessive or frequent sand. The 
infrequent pick-up of these materials in these circumstances may be harmful to your washer and may 
void the warranty.

Accessories and consumables including filters, unless defective in manufacture are not subject to this 
warranty. In order to prolong the life of accessories and consumables, regular care and maintenance is 
recommended.

When properly used and cared for, your washer will render excellent service; refer to the instruction 
manual for further details, as misuse or failure to follow the instructions makes this warranty void.

In the event of service, claim or advice being needed, please contact: Electrical Home-Aids Pty. Ltd.  
Brandon Office Park, Building 3, First Floor 530-540 Springvale Road, Glen Waverley VIC, 3150, Australia  
1800 562 653 (AUS) or 0800 562 653 (NZ) Monday-Friday 9am-5pm EST.

The decision to repair or replace the washer is at the sole discretion of Electrical Home-Aids Pty Ltd. 
Electrical Home-Aids Pty Ltd decide to repair or replace the washer, it will do so at its own cost.

Electrical Home-Aids Pty Ltd is unable to accept responsibility under this warranty for any repair work 
not carried out by an authorised Service Agent or from the use of non-genuine parts. If any part is no 
longer available or manufactured, Electrical Home-Aids Pty Ltd will replace it with a genuine functional 
replacement part. 

This warranty does not apply to the cost of replacing any parts of the product due to normal wear 
and tear, alterations, improper installation, physical abuse, misuse or accidental damage. Any 
transportation costs involved in the repair of defective parts shall be borne by the claimant.

Summary of Contents for FLOOR ONE S5 PRO Series

Page 1: ...FLOOR ONE S5 PRO SERIES Smart Cordless Vacuum Washer Instruction Manual Actual product may differ from illustration...

Page 2: ......

Page 3: ...1 CONTENTS Important Safety Instructions 3 Overview 6 Accessories 7 Assembly 8 Operation 9 Maintenance 14 Specifications 18 Troubleshooting 19 Warranty 20...

Page 4: ...rning on the hard floor washer safely remove any large objects from the floor or cleaning surface in order to prevent damage to the filter 4 When you want to remove the charger from the power socket d...

Page 5: ...washer outdoors 5 Always check the power cord before use the power cord and the power adapter should be in a good condition and must not be damaged If the power cord or the charger adaptor is damaged...

Page 6: ...nnection cables are damaged have them replaced immediately 19 Never clean the hard floor washer or any of the electrical parts especially the electrical connections with water or liquid cleaners 20 Ne...

Page 7: ...rge or store the appliance outdoors or inside the car Only charge or store the battery in a dry indoor area where the temperature is more than 4 deg C but less than 40 deg C The charger is for indoor...

Page 8: ...andle G Dirty Water Tank DWT H Brush Roller Cover I Tube J WiFi Mute Button K Clean Water Tank Release L Clean Water Tank Handle M Clean Water Tank CWT N Brush Roller O Deodorizing Cleaning Solution P...

Page 9: ...n in your appliance Add one bottle cap of solution to each full tank of clean water Brush Roller Soft roller head with bristles can be used to vacuum and wash at the same time It can be easily cleaned...

Page 10: ...ation and Maintenance click To assemble the handle insert it into the appliance until you hear a click In the event that the product must be returned please disassemble the handle Press the spring to...

Page 11: ...d use cleaning solution Press the button and the appliance will start in AUTO mode by default Press it again to turn off the appliance Switch between AUTO MAX and SUCTION mode by pressing the button 1...

Page 12: ...he appliance on the charging base and plug the adaptor into a power outlet 1 To charge the appliance connect the external charging cord to the charging base and plug it into the wall outlet 2 To avoid...

Page 13: ...ppropriate amount of detergent and suction power A red dirt monitoring loop indicates more dirt is detected and a blue loop indicates less dirt is detected This mode automatically provides the best cl...

Page 14: ...eco Laboratory using ambient temperatures between 39 2 F 4 C to 104 F 40 C App All the functions can be performed using the Tineco app Download the Tineco app from the App Store Google Play and Tineco...

Page 15: ...ase Dirty Water Tank is full Dirty Water Tank full please empty Dirty Water Tank not installed Please install the Dirty Water Tank Brush roller is tangled Please clean the brush roller Brush roller no...

Page 16: ...the appliance on the charging base vertically Do not expose the appliance to direct sunlight and store it indoors in a dry place Main Body To reduce the risk of injury switch off before performing ma...

Page 17: ...f the DWT and place back into the appliance Dirty Water Tank Lid If the Dirty Water Tank lid and the filter inside have been blocked remove the tank lid and the filter rinse both parts with water Dry...

Page 18: ...ill hear the voice prompt self cleaning completed please clean the Dirty Water Tank At this point the appliance will begin charging Note Ensure the charging base is plugged in and the battery level is...

Page 19: ...cessory holder and allow it to dry completely before reinstalling Remove hair and debris from the brush roller chamber and the opening with a tissue or a damp cloth Replace the brush roller by inserti...

Page 20: ...R ONE S5 PRO SERIES AC Input 100 240V Voltage 21 6V 4000mAh Lion Rated Power 220W Running Time AUTO SUCTION 35 mins MAX 28 mins Charging Time 4 5 hrs Water Flow Rate 30 100ml min CWT Capacity 0 8L DWT...

Page 21: ...r Tank empty please refill water and cleaning solution CWT is empty Refill CWT DWT full in animation Voice prompt Please clean Dirty Water Tank The dirty water in DWT has reached the MAX line Empty th...

Page 22: ...olong the life of accessories and consumables regular care and maintenance is recommended When properly used and cared for your washer will render excellent service refer to the instruction manual for...

Page 23: ...rritory laws Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and compensation for any other rea...

Page 24: ...td Godfreys Brandon Office Park Building 3 First Floor 530 540 Springvale Road Glen Waverley VIC 3150 Australia Tineco Official Site www tineco com Customer Support Service Hotline AUS 1800 815 270 NZ...

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