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Tiger Box 1U8 Assembly Guide                                                                                                                                                                        

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© Copyright 2019 Tiger Technology. All rights reserved.

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER TIGER TECHNOLOGY 
NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR 
CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT 
TO THE TIGER TECHNOLOGY PRODUCTS, AND SPECIFICALLY DISCLAIM THE 
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, 
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

Limitations of Liability

To the extent allowed by local law, the remedies provided in this Warranty Statement 
are the customer's sole and exclusive remedies.

TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS 
SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT 
SHALL TIGER TECHNOLOGY OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR 
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, 
WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND 
WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Local Law

This Warranty Statement gives the customer specific legal rights. The customer may 
also have other rights that vary from state to state in the United States, from province 
to province in Canada, and from country to country elsewhere in the world.

To the extent that this Warranty Statement is inconsistent with local law, this 
Warranty Statement shall be deemed modified to be consistent with such local law. 
Under such local law, certain disclaimers and limitations of this Warranty Statement 
may not apply to the customer. For example, some states in the United States, as well 
as some governments outside the United States (including provinces in Canada), may:

Preclude the disclaimers and limitations in this Warranty Statement from limiting the 
statutory rights of a consumer (e.g.,the United Kingdom);

Otherwise restrict the ability of a manufacturer to enforce such disclaimers or 
limitations; or Grant the customer additional warranty rights, specify the duration of 
implied warranties which the manufacturer cannot disclaim, or not allow limitations 
on the duration of implied warranties.

FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE 
TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT 
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE 
IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO 
THE SALE OF TIGER TECHNOLOGY PRODUCTS TO SUCH CUSTOMERS.

Tiger Technology reserves the right to revise and improve its products as it sees fit. 
This publication describes the state of this product at the time of its publication, and 
may not reflect the product at all times in the future.

THIRD-PARTY TRADEMARKS 

All other brand names, product names, or trademarks belong to their respective 
holders.

Manual Revision and Control

Title:

Tiger Box 1U8 Assembly Guide

Hardware model:

1.0

Date:

December 27, 2019

  Revision Record

Date

Description

Version

25 Nov 2015 Initial Draft

1.0

29 Nov 2017 Steps for performing system restore added.

1.0

29 Nov 2017 Initial setup of the appliance section added.

1.0

11 Jun 2018 Audible Alarm section added.

1.0

Summary of Contents for Tiger Box 1U8

Page 1: ...Tiger Box 1U8 Assembly Guide Product Overview 3 Site Installation 6 Hardware Monitoring 18 Post Installation Maintenance 21 System Restore 23 Initial Setup of the Appliance 24 ...

Page 2: ...imers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom Otherwise restrict the ability of a manufacturer...

Page 3: ... Channel 10Gb Ethernet and or 1Gb Ethernet The appliance is shipped fully configured to you To deploy it you should simply 1 Rack mount the appliance or install it on a table top see Install Tiger Box on page 8 2 Install the drive carriers in the enclosure see Installing the Drives on page 9 3 Connect the appliance to the power source and turn it on see Connecting The Appliance to The Power on pag...

Page 4: ...ger Technology support immediately Important Check if both warranty stickers at the back of the chassis are intact If a warranty sticker is damaged immediately contact Tiger Technology at support tiger technology com Hardware Overview Note The pictures used to illustrate the product in this manual may differ from the Tiger Box appliance you have received depending on the model and firmware version...

Page 5: ...et button 2 x SAS port for directly connecting a Tiger Box expansion chassis depending on the configuration you have purchased client connectivity through 8 16Gb FC ports 10Gb Ethernet ports 1Gb Ethernet ports 1 x Ethernet port for public and Internet communication Public port 1 x Ethernet port for safety net access to the appliance Admin port Tiger Box supports the following types of cables for c...

Page 6: ... Do not throw away any of the packaging components until you ensure that the appliance works properly and there is no need to return any part Tip It is advisable to keep all packaging components until the warranty of your appliance expires 1 Cut the straps of the box cut or remove the tape and open the flaps 2 One by one take out the RAID drives and then their foam case ...

Page 7: ...m case with the appliance and the bezel holding it at each side and place it on a surface ensuring that the system remains stable Important Tiger Box weighs approximately 20kg Attempting to move it without assistance could cause personal injury Request assistance and use proper lifting techniques when lifting the appliance 4 Take out the cases with the rack rails kit and the cables ...

Page 8: ...ncluded in your shipping If you are installing Tiger Box in a rack follow the instructions supplied in the rack mount rails kit to install the appliance Tip Install the heaviest devices in the lowest position in the rack To make the lift of Tiger Box easier insert the RAID drive carriers after installing the appliance in the rack Install Tiger Box on a Table Top If you do not plan to install your ...

Page 9: ... are shipped separately and you should install them yourself in the appliance Important To prevent drive failure in case the drives have been transported to you in cold environment temperature less than 15 C 59 F let the drives return to room temperature for at least 3 hours before installing them in the enclosure Each drive is labeled and must be inserted in the drive bay corresponding to its num...

Page 10: ...embly Guide Site Installation Installing the Drives 10 2 Press upwards the lever release button on the front of the drive carrier The lever opens 3 Find the label on the drive that specifies its corresponding drive bay ...

Page 11: ... the Drives 11 4 Slide the drive carrier into the corresponding slot until the lever makes contact with the enclosure 5 Push the lever up to finish sliding the drive carrier into the drive bay To ensure that the lever is locked you must hear a clicking sound ...

Page 12: ...ve in the kit Install The Front Panel Bezel Tiger Box is shipped with a bezel which should cover the front panel You may have to remove the bezel in order to monitor RAID drives activity see steps on page 19 replace a failed RAID drive see steps on page 21 power on off or restart the appliance perform system restore Tip You can install remove the bezel at any time without having to turn off or dis...

Page 13: ...ase latches at each side of the bezel and gently pull it away from the front panel Connecting The Appliance to The Power Your Tiger Box 1U8 is shipped to you with two power supply modules installed in the rear of the appliance These modules supply redundant power to Tiger Box should a power supply module fail you can replace it while the system is operating see Replacing a Failed Power Module on p...

Page 14: ...wer cord in the power socket of the power supply module 2 Connect the power cord to the power outlet If the appliance is properly connected the power module LED indicator will display solid green light If there s problem with the module installation its LED indicator is red blinking or solid or there is no light at all ...

Page 15: ... for both data traffic and metadata exchange As metadata overhead is kept to an absolute minimum there s no need to connect each SAN client to a separate network port but rather connect them to the Public port through an Ethernet switch and spare the remaining network ports for connecting LAN clients You can connect client computers directly to the available FC 10GbE 1GbE ports for full bandwidth ...

Page 16: ...x shipment does not include fiber optic and copper Fibre Channel cables The FC ports are with optical SFPs 1 If your fiber optic cable has protective caps remove them 2 Plug one end of the fiber optic cable into the SFP socket of the appliance port 3 Do one of the following Plug other end of the fiber optic cable in the port of the Fibre Channel card of the client computer Plug other end of the fi...

Page 17: ... your switch documentation for further setup instructions To connect a LAN computer via 10GbE port Note Your Tiger Box shipment does not include copper and fiber optic cables 1 Plug one end of the cable into the 10GbE port of the appliance 2 Do one of the following Plug other end of the cable in the 10GbE port of the client computer Plug other end of the cable in the 10GbE port of the Ethernet swi...

Page 18: ...e network cable provided in the shipment in the port with label Admin port 2 Plug other end of the network cable in the LAN port of the computer from which you want to access the web interface Important The Admin port is designed solely as a safety net allowing you to access the web interface when you have misconfigured the appliance s network identification and fail to access it from any computer...

Page 19: ...nd needs to be replaced with the spare drive following the steps described in Replacing a Failed Drive on page 21 Indicator LED color Status Description system activity LED green solid system is idle green slow blinking once a second maintenance operations running while system is idle like disk defragmentation for example green fast blinking more than 4 times a second system is busy network activi...

Page 20: ...he power modules using their LED indicator Indicator LED color Status Description left green solid 2Gb mode right green solid 4Gb mode both green solid 8Gb mode Indicator LED color Status Description left green solid 4Gb mode right green solid 8Gb mode both green solid 16Gb mode Indicator LED color Status Description activity LED left indicator green blinking The adapter is sending or receiving ne...

Page 21: ...the other hand 1 Remove the front panel bezel 2 Find the failed drive its HDD status LED indicator the left indicator is red 3 Press the lever button on the front of the drive carrier to release the lever and gently pull out the drive carrier Important If by accident you pull out other than the failed drive the RAID becomes offline Insert back the healthy drive and wait until the RAID is again onl...

Page 22: ...Guide Post Installation Maintenance 22 2 Unplug its power cable from the module s socket 3 Holding the lever of the power module with your index finger push the side tab to the right and slide out the unit from the appliance ...

Page 23: ...pment in the USB port of any other computer Use the USB flash drive included in your Tiger Box appliance shipment to restore the appliance to the factory default settings in case of system malfunction or failure Important All your settings IP addresses defragmentation preferences password for the web interface etc will be lost after restoring the system to the default factory settings Follow the i...

Page 24: ...ss to Tiger Store s web interface You can perform the initial setup of the appliance in the web interface of your storage server Access the Web Interface Tiger Box appliances are shipped to you with preset IP address of the Public port 172 16 100 100 and a preset address of the Admin port 1 2 3 4 or 1 21 32 1 if such port is predefined by vendor Note The Admin port is designed as a safety net in c...

Page 25: ...he appliance a firmware image from a USB flash drive which has been sent to you after 01 November 2016 the IP address of the Admin port will change to 1 2 3 4 For example if the Admin port of your appliance uses IP address 1 21 32 1 set the IP address of your computer to 1 21 32 2 and the subnet mask to 255 255 255 0 If the Admin port of your appliance uses IP address 1 2 3 4 set the IP address of...

Page 26: ...eam the ports of a network card at any time When you unteam the ports of a network card they are automatically assigned the IP addresses they have had before teaming them either the default ones assigned by the appliance or the ones you have manually specified Should you decide to team the ports again you will have to specify the IP address manually again To team unteam the ports of a network card...

Page 27: ... addresses in the range 169 254 0 0 169 254 255 255 IPMI addresses in the range 1 1 1 0 1 1 1 255 To assign an IP address to a network port 1 In the left pane of Tiger Store s web interface click System and then IP Configuration The IP Configuration page loads It lists the tiles of the Public port and all individual and or teamed network ports 2 In the tile of the respective port or team enter the...

Page 28: ...r Box By default Tiger Box is configured to operate in workgroup environment the appliance is pre configured as a member of the WORKGROUP workgroup and any user that can connect to it has access to all resources on the shared volumes If your appliance is on the same network as an Active Directory domain controller you can add the appliance to the domain and benefit from access permissions to files...

Page 29: ... for Tiger Box 1 In the left pane of the web interface click System and then Settings 2 In Domain Info click No domain The domain controller may require that you authenticate yourself as a user authorized to remove computers from the domain 3 Click Apply 4 In the left pane select System and then Maintenance 5 In System Reset drop down box select Full System Reboot and then click Full system reboot...

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