TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
SOLUTION
The unit does not switch on.
The unit is not plugged in or turn
‘ON’.
Make sure the unit is plugged into a
proper outlet and the switch is
ON(I).
Reduced steam or no steam.
Water tank is empty.
Fill water tank.
Blocked steam nozzle.
Remove mop head and clean the
nozzle.
Lime scale deposit.
Follow cleaning procedure in the
“Cleaning and Maintenance” section
in the User’s guide, to remove lime
scale.
Steam escapes from connections.
Attachment is not connected
properly.
Turn the unit ‘OFF’, allow it to cool
down and disconnect.
Debris or obstructions at connection
points.
The accessories and reattach them
properly.
The cleaning cloth becomes wet.
The cloth gets saturated with water. Remove wet cloth and replace with
a new cleaning cloth, or allow to
cloth to cool. Afterwards, wring out
and reattach.
CUSTOMER SERVICE
Australian Customer Service
GAF Control (Sales) Pty Ltd
P.O Box 19
Altona North Victoria 3025
Phone: 1300 659 489
Hours: 9am-5pm (EST) Mon-Fri
www.gafcontrol.com.au
*This product may vary slightly to the product illustrated due to ongoing product development.
WARNING!:
To reduce the risk of fire, electrical shock or injury; Always unplug the appliance from the
outlet and allow it to cool down before servicing.
