34
Troubleshooting Guide
Make sure the battery is fully charged or replaced before performing any
trouble shooting ONLY to be performed by an adult.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Power switch does not work
Battery not fully charged
Verify the battery is fully charged
Wire harness connection, faulty
switch, bad controller
Remove the controller box cover
and locate the solid dark blue and
black wires. Un-plug it and pluck
it back in, press the switch – same
result…
Unplug the connector and connect
a voltmeter (ohm function) to
red and blue wires that go to the
switch and depress the switch. You
should see the meter go to 0. No
charge-switch is bad. If the meter
went to 0 then you have a bad
controller.
Stopped working while riding it
Loose battery or wire
connection(s)
Recharge or replace battery
Power switch faulty
Contact your local THUMPSTAR
authorized service center for
diagnosis and repair
Throttle faulty
Motor or electrical system damage
Rider weight/ Terrain too steep
Do not exceed the weight limit of
120lb (65kg), ride on flat terrain
Short run time/runs slow
Battery not fully charged
Verify the battery is fully charged
Old or damaged battery
Replace battery
Tire is not properly inflated
Inflate tires to the recommended
pressure on tire sidewall. Replace
tube if you are unable to maintain
pressure.
Brakes are not adjusted properly
Adjust the brakes, ensure the
brakes are not rubbing on the discs
Runs intermittently
Loose connection(s)
Check for loose connections/wires
For a list of available replacement parts visit our website at
www.ThumpstarUSA.com
Summary of Contents for TSE12
Page 1: ...MANUAL 3941 ...
Page 16: ...13 Safety Labels ...
Page 40: ...37 Controller Diagram ...
Page 44: ...41 Spare Part Catalogue Model Version TSE 12 VR 1 TSE 16 VR 1 ...
Page 45: ...42 Spare Part Catalogue ...
Page 46: ...43 Spare Part Catalogue ...
Page 47: ...44 Spare Part Catalogue ...
Page 48: ...45 Spare Part Catalogue ...
Page 49: ...46 Spare Part Catalogue ...