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25

Repair and Maintenance

TOOLS INCLUDED IN THE KIT

- 2.5, 4, 5, 6 and 8 mm Allen Wrench

- 14,16,19 mm socket or open spanner

Turn power switch to “OFF” position, allow the THUMPSTAR electric 

balancer to cool before beginning repair or maintenance:

- Read instructions.

- Ensure the power switch to the “OFF” position.

- Ensure THUMPSTAR electric balancer has had adequate time to cool 

(up to 30 minutes)

- Secure the THUMPSTAR electric balancer for repair or maintenance.

- Exercise caution around exposed parts.

- Contact THUMPSTAR customer service if unsure about any repair or 

maintenance.

REPLACEMENT PARTS

For the complete selection of replacement parts visit www.ThumpstarUSA.

com

Summary of Contents for TSE12

Page 1: ...MANUAL 3941 ...

Page 2: ...Please have your product Serial Number S N and a copy of your receipt before contacting us for warranty assistance and or replacement parts WARNING Riding a TSE balancer does present potential risks and caution is required Like any riding product a TSE balancer has inherent hazards associated with its use for example falling off or riding it into a hazardous situation When riding the TSE balancer ...

Page 3: ... How to Change the Modes of the Balancer Safely Approaching or Re Mounting the Thumpstar Loading and Unloading Thumpstar into a Vehicle Pre Ride Inspection and Checklist After Riding Charging Repair and Maintenance Tools Included in the Kit Test Brake Adjust Brake Battery Removal Battery Installation Battery Disposal Troubleshooting Guide Cleaning and Appearance Care Controller Diagram Specificati...

Page 4: ... Reference Model Version TSE 12 VR 1 TSE 16 VR 1 Grips Universal MX Handlebars Fat Bar 1 1 8 Clamp x 540mm Footpeg Thumpstar P N 3933 Rear Brake Cable Thumpstar P N 7822 Tires TSE 12 12 x2 25 TSE 16 16 x2 125 ...

Page 5: ...u have purchased is a complex piece of equipment that must be properly assembled and maintained in order to be ridden safely You must have it assembled and maintained by one of our authorized dealers The user or consumer assumes all risk of personal injuries damage or failure of the bicycle or system and all other losses or damages to themselves and others and to any property arising as a result o...

Page 6: ... the manner it is intended and allow you to enjoy the benefits it offers for many years to come Please read it before you take the first ride on your new bicycle and keep it for reference If you have any questions or do not understand something take responsibility for your safety and contact Thumpstar customer service at 330 298 5107 or support thumpstarusa com ALWAYS WEAR A PROPERLY FITTED HELMET...

Page 7: ...Never carry passengers This section presents some of the most important information and recommendations to help you ride your electric balancer safely Please take a few moments to read these pages This section also includes a special message for parents and location information for the safety labels on your electric balancer You could be SERIOUSLY HURT if you don t follow instructions You could be...

Page 8: ...sh to make adjustments yourself this manual contains important tips on how to do it CAUTION Any adjustments you make are entirely at your own risk Do NOT use your bike for freestyle and stunt riding jumping or competitive events Do not ride your bike when any part is damaged or not working properly You must for your safety and the safety of other users consult a professional bicycle mechanic for a...

Page 9: ...ad conditions 2 NOTICE State and federal regulations require a full set of reflectors Some state and local laws may require that your bike be equipped with a warning device such as a horn or bell and most states require a light The manufacturer and many legal authorities DO NOT approve or encourage riding at night Vision is quite limited at dawn dusk and at night for bike riders motorists and by s...

Page 10: ...earing 6 When riding ALWAYS WEAR A APPROVED BIKE HELMET It may save your life 7 Obey all traffic regulations Most traffic regulations apply to bike riders as well as automobile operators Observe all state and local traffic regulations signs and signals Check with your local police station on bicycle licensing and inspection and where it is legal to ride your bike 8 ON AND OFF ROAD OPERATION Avoid ...

Page 11: ...bble Lift the front wheel up by the handlebars and strike the wheel downward with the heel of your hand to confirm that it is securely attached to the wheel Spin the front wheel and confirm that it does not wobble or contact the fork or brake pads Try to lift push down on and twist the seat to confirm it is tight Look at the connection of the pedals to the crank arm You should not see pedal screw ...

Page 12: ...otective equipment and should be worn at all times the electric balancer is being ridden Ensure the helmet fits the operator snugly is securely fastened and provides good all round visibility A poorly fitting or loose helmet can become dislodged in an incident and then offer no protection at all Recommended to prevent eye injuries and prevent branches bugs dust or sand hitting your face and distra...

Page 13: ...t consideration is that riders must be big enough to hold the electric balancer up get on and comfortably sit on the seat with both feet touching the ground They should also be able to easily reach and work the brakes throttle and all other controls If you decide that you re ready to safely operate this electric balancer make sure you carefully read and understand the owner s manual before riding ...

Page 14: ... an unbalanced load can seriously affect your electric balancer s handling braking and stability Adding accessories or making modifications that change this electric balancer s design and performance can also make it unsafe Also the weight of any accessories will reduce the maximum load the electric balancer can carry We recommend that you do not carry any cargo on this electric balancer ACCESSORI...

Page 15: ...istance and always follow this guideline Make sure the accessory Does not reduce ground clearance and lean angle Limit steering travel Alter your riding position Interfere with operating any controls MODIFICATIONS We strongly advise you not to remove any original equipment or modify your electric balancer in any way that would change its design or operation Such changes could seriously impair your...

Page 16: ...13 Safety Labels ...

Page 17: ... FRONT AXLE IN THE ORDER SHOWN ABOVE NOTE the 16in requires two washers outside not shown HANDLE BAR ASSEMBLY Attach the handle bars as shown There are 4 screws to assemble or remove the handlebar Be sure to rotate the handlebar so the ON OFF SW is easy to reach ...

Page 18: ...f with the components below 1 Frame 2 Handlebar 3 Handlebar grip 4 Brake lever 5 Throttle 6 Front fork 7 Stem 8 Head Clamp 9 Front Wheel 10 Front axle 11 Charge Port 12 Footrest 13 Seat 14 Seat Post 15 Seat Clamp 16 Hub Motor 17 Rear Axle Nuts 18 Brake Caliper 19 Brake Disc ...

Page 19: ...16 Operating and Riding the Electric Balancer 20 Battery 21 Controller Box Cover Screw 22 Controller ...

Page 20: ... start to move and will slowly gain speed as it goes This is a safety feature built in so that the Balancer does not start too fast This feature changes when you go to faster modes We leave the speed cap off so that you can adjust the speeds After you have chosen a safe setting for your child s skill level we recommend you cover the switch cover is in the tool bag so they cannot change the mode an...

Page 21: ...tion to make sure that your child can handle the speed change In full power mode and the highest speed setting the twist throttle delay time is reduced to 1 5 seconds and engages quicker so make sure your child has enough open space in front of them to safely ride and will not crash into any obstacles 16in comes with 50 power non kick mode and the slowest speed setting Follow the same instructions...

Page 22: ... when you remove the cover the speed switch is connected to the cover Once you pry the cover off you can move it off to the side or unplug it 50 power mode Locate the solid BLACK AND WHITE wires with a black connector and unplug it This will give you 100 power We put the mode wires on the top and so you can easily find them see pic below 12in and 16in Torque reduction Locate the solid BLACK AND YE...

Page 23: ...ch and Speed Limit Switch are on each set of the wires See wiring diagram below for reference CAUTION Running with full speed and torque will decrease the running time and drain the battery faster Operating at full speed and torque for a long time over 5 minutes will make the battery controller and motor get hot Excessive riding in this mode will decrease the life of the components ...

Page 24: ... Inspect for any obvious damage Perform a Pre Ride Inspection Have the rider mount the electric balancer gripping the handlebars with both hands and sitting on the seat with both feet on the ground Please press the power switch to the ON position Carefully resume riding your Balancer LOADING AND UNLOADING THUMPSTAR ELECTRIC BALANCER INTO A VEHICLE Ensure the power switch is turned off Load into a ...

Page 25: ... the throttle back to ZERO position from the FULL Ensure there are no cracks or visible damage Brake Check brake for proper function When you squeeze the lever the brake should provide positive braking action Slight rubbing is normal Tires Inspect the tires for excess wear Regularly check the pressure and inflate as per tire specifications Frame Fork Stem and Handlebars Check for cracks and loose ...

Page 26: ... balancer does not seem to have power plug it in and let it charge this could be from the rider using the past the red light warning however it does shorten the battery life cycle If the yellow light is on keep going If the rider is finished riding and the yellow light is on connect the charger Charging after each use is a good idea Disconnect charger from the Balancer and also the mains after ful...

Page 27: ...ing that the battery is being charged If the light does not turn RED then the battery is fully charged or has a problem Please see the Troubleshooting section for further instructions or contact your dealer The light will turn GREEN indicating that the battery is fully charged Make sure that the Balancer is charged under a dry and cool surrounding Approx Charging Times 5 2Ah 2 2 5 hours if complet...

Page 28: ...maintenance Read instructions Ensure the power switch to the OFF position Ensure THUMPSTAR electric balancer has had adequate time to cool up to 30 minutes Secure the THUMPSTAR electric balancer for repair or maintenance Exercise caution around exposed parts Contact THUMPSTAR customer service if unsure about any repair or maintenance REPLACEMENT PARTS For the complete selection of replacement part...

Page 29: ...tment is attained If the brake still needs further adjustment proceed to step 2 Determine if brake cable loose or brake rotor is dragged on brake pad or not Loosen brake hubs barrel adjuster Adjust brake hub adjuster in or out until the desired brake adjustment is attained Lock brake hub barrel adjuster Perform final adjustment of tension in brake cable with brake lever barrel adjuster Repeat Test...

Page 30: ...not pry the side or rear of the cover see pic below you could break the locking tabs off Step two After you have removed the cover take some pictures Carefully pull out the wires of the controllers and only unplug the three pin throttle wires org green blk 2 pin power switch pink and black 2 pin Brake switch blue black yellow XR60 connector for battery Do not disconnect the large black round plug ...

Page 31: ...e Remove the small screws of the changing port near the top of the tube Carefully pull the charging point out and unplug the red connector Step four Push the wires string and charging port back into the hole Do NOT plug it back together ...

Page 32: ...ly pull on the cloth strap you might have to pull a bit hard and slide the battery out When the battery is almost out use caution because the battery charge wires are connected to the charging port with the string attached to it Once the battery is out set it on the side of the tire and frame so you can untie the string see pic ...

Page 33: ...ght Pick up the battery and move it towards the tube pull on the string some more to make it tight lay the charge wire into the groove on the side of the battery that has the smoother groove find the smaller black wires this protects the charger wires from getting cut as you slide the battery into the tube find the thicker wire throttle wire and power switch and lay it into the other side groove p...

Page 34: ...arger wire as well see pic below Step three Hold the top of the battery and pinch the wires with your thumb and fingers to stop the wires from sliding up and out as you push the battery in until you have reached the 90 point lightly tug on the string and pull the charging wires out of the hole DO NOT ROUGHLY PULL THE CHARGE WIRE WIGGLE AND PULL DO NOT USE A METAL OBJECT TO PULL THE WIRES OUT OF TH...

Page 35: ...e plug it in first don t forget to align the arrows and push hard lay the large black wire on the right side as shown in the pic below make sure all the wires go under the large black wire or the black wire wraps around the outside of all the wires They should look like the pic below Lay the wires to the left side so that they are not all bunched up in the center they will push on the switch and c...

Page 36: ...lors are matching before you push push connector together with some force to ensure the plug is connected properly stuff the wires and the string back into the hole install your screws and you are done Charge the battery to make sure it is working properly BATTERY DISPOSAL Your THUMPSTAR product uses sealed lithium 18650 cell batteries which must be recycled or disposed of in an environmentally fr...

Page 37: ... a bad controller Stopped working while riding it Loose battery or wire connection s Recharge or replace battery Power switch faulty Contact your local THUMPSTAR authorized service center for diagnosis and repair Throttle faulty Motor or electrical system damage Rider weight Terrain too steep Do not exceed the weight limit of 120lb 65kg ride on flat terrain Short run time runs slow Battery not ful...

Page 38: ... that contain harsh detergents or chemical solvents that could damage the metal paint or plastic on your electric balancer If your electric balancer is still warm from recent operation give it time to cool off We recommend the use of a garden hose to wash your electric balancer High pressure washers like those at coin operated car washes can damage certain parts of your electric balancer NOTE High...

Page 39: ...r on the surface to air dry can cause dulling and water spots As you dry inspect for chips and scratches 6 As a precaution ride at a slow speed and apply the brakes several times This will help dry the brakes and restore normal braking performance TIPS Here s helpful advice on how to prepare for an off road adventure how to transport and store your Thumpstar electric balancer and how to be an envi...

Page 40: ...37 Controller Diagram ...

Page 41: ...ack Negative Orange 4 3v Green Will have 0 8v when at 0 throttle position and go to 3 5v at full throttle Connect to Mode Switch Black and White 5v when not switched to GND Black Negative Blue and White 5v when not switched to GND Connect to Brake Cut Off Black Negative Blue Has 5v without a brake Goes to 0v when brake Connect together for kick start Black Negative Light Blue Has 5v when not conne...

Page 42: ... A Brakes Rear Disc Brake Wheel Tyre Front 12 2 125 Wheel Tyre Rear 12 2 125 ENGINE AND TRANSMISSION SUSPENSION BRAKES AND WHEELS DIMENSIONS AND WEIGHT TSE 12 Engine 250w Brushless Battery Li 24v 5 2A 5c Speed Mode 6 Speed 3 x Learning Speeds 3 x Racing Speeds Starter Throttle Kick Kick can be turned on off Running Time 2 Hours Charge Time 2 4 Hours Final Drive Hub Drive Motor No Chain Top Speed 6...

Page 43: ...Disc Brake Wheel Tyre Front 16 2 125 Wheel Tyre Rear 16 2 125 ENGINE AND TRANSMISSION SUSPENSION BRAKES AND WHEELS DIMENSIONS AND WEIGHT Engine 250w Brushless Battery Li 24v 5 2A 5c Speed Mode 6 Speed 3 x Learning Speeds 3 x Racing Speeds Starter Throttle Kick Kick can be turned on off Running Time 2 Hours Charge Time 2 4 Hours Final Drive Hub Drive Motor No Chain Top Speed 8 13 19 Kph 5 8 12 Mph ...

Page 44: ...41 Spare Part Catalogue Model Version TSE 12 VR 1 TSE 16 VR 1 ...

Page 45: ...42 Spare Part Catalogue ...

Page 46: ...43 Spare Part Catalogue ...

Page 47: ...44 Spare Part Catalogue ...

Page 48: ...45 Spare Part Catalogue ...

Page 49: ...46 Spare Part Catalogue ...

Page 50: ...e com https www thumpstar com au https www thumpstar co nz Go to our website then copy the part number or ERP CODE in our Spare Part Catalogue and paste it in the search bar then press enter or click the search icon beside it After searching you will see the parts listed below the search bar ...

Page 51: ...hich this product was not specifically designed Failure to follow owner s manual instructions or warnings Electronics or battery exposed to water Modified in any way Damaged by unauthorized service or parts Used for commercial purposes This Limited Warranty does not cover any damage failure or loss caused by improper assembly maintenance or storage THUMPSTAR is not liable for incidental or consequ...

Page 52: ...ponsibility and releases the seller for all and any personal injuries fatal injuries any losses costs and damages incurred as a result of Purchaser s operation of this item Purchaser is solely responsible when permitting other riders to ride this item and assumes all responsibility in event of damages injuries or fatal injuries etc Purchaser is responsible for understanding and obeying all local a...

Page 53: ... by Thumpstar All rights reserved ...

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