EXULUS
®
Spatial Light Modulators
Chapter 5: Troubleshooting
Rev F, December 7, 2020
Page 41
Chapter 5 Troubleshooting
Symptom
Possible Cause
Solution
SLM is not detected by
Software
USB driver times out
before connection
Reconnect the USB cable
to the SLM then click
Connect
System does not start
No power is supplied to the
device
Connect the power supply
Power switch is off
Switch on the power
Power cord is broken
Change power cord
Power supply is broken
Contact Thorlabs
Technical Support
GUI does not start
USB port is not connected
Connect the USB cable
USB cable is broken
Change USB cable
System does not output
correct pattern
HDMI port is not
connected
Connect the HDMI cable
HDMI cable is broken
Change HDMI cable
SLM display is not shown
as extended
Set the SLM display as
extended
(Refer to Section 4.4)
Incorrect SLM ID setting
Change the SLM ID
(Refer to Section 4.5.1)
SLM panel failure
Contact Thorlabs
Technical Support
If the problem cannot be identified, contact Thorlabs Technical Support at
[email protected].
Summary of Contents for EXULUS-HD2
Page 51: ...EXULUS Spatial Light Modulators Chapter 8 CE FCC Certification Page 48 CTN013676 D02 ...
Page 52: ...EXULUS Spatial Light Modulators Chapter 8 CE FCC Certification Rev F December 7 2020 Page 49 ...
Page 53: ...EXULUS Spatial Light Modulators Chapter 8 CE FCC Certification Page 50 CTN013676 D02 ...
Page 57: ...www thorlabs com ...