H-DVB-S2X-MOD
Thor Fiber 2018 Tel: (800) 521-8467 Email: [email protected] http://www.thorbroadcast.com
Warranty
H-DVB-S2X-MOD is covered by a
THREE YEAR LIMITED WARRANTY
, which starts from
the initial date of your purchase. We provide the owner technical support for the life of the
product. If the warranty is expired, repair service charges & parts(if required) can be applied. In
the event that a unit must be returned for service, before returning the unit, please be advised
that:
1. Warranty mark pasted on the housing of unit must be in good condition.
2. A clear and readable model number, serial number and issues must be identifiable.
3. RMA # and PDF RMA form must be enclosed in the package
4. Please pack the unit in its original container. If the original container is no longer available,
please pack the unit in at least 3 inches of shock absorbing material.
5. Returned unit(s) must be prepaid and insured. COD and freight collect are not accepted.
NOTE:
We
do not
assume responsibility for damage caused by improper packing of returned
unit(s).
The following situations are not covered by warranty:
1.
The unit fails to perform because of operators’ faults.
2. Warranty mark is modified, damaged and/or removed.
3. Damage caused by force/ user error.
4. The unit has been altered and/or repaired by an unauthorized person(s).
For Further Tech Support
1-800-521-Thor (8467) ext 2
