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Trouble Shooting
Cooktop ignition or hotplate burners faulty
Is the power on? If not, there maybe something
wrong with the power supply.
Are the sparker (ignition electrode) or burner
slots blocked by debris?
Are the burner trim and caps correctly located?
See thesection on‘Cleaning’.
Cooktop burners will not light.
Make sure that the burner parts have been
replaced correctly after wiping or removing for
cleaning.
Check that there is not a problem with your gas
supply. You can do this by making sure that other
gas appliances you may have are working.
Do the burners spark when you push in the
control knob? If not, check the power is on.
Cooktop burner flames are very large and
yellow.
Check that the burner head and caps have been
replaced correctly after cleaning.
Ensure the burner ports are not blocked. Clean
using a piece of fuse wire.
What cleaning materials are recommended for
the range?
See the ‘Cleaning’ section for recommended
cleaning materials.
Caution:Never use caustic or abrasive cleaners
as these will damage the surface.
An oven fan is noisy
The note of the oven fan may change as the oven
heats up – this is perfectly normal.
If there is an installation problem and I don’t get
my original installer to come back to fix it who
pays?
You do. Service organizations will charge for their
call outs if they are correcting work carried out by
your original installer. It is in your interest to track
down your original installer.
Food is cooking too slowly, too quickly, or
burning
Cooking times may differ from your previous
oven.
Check that you are using the recommended
temperatures and shelf positions –The oven
control settings and cooking times are intended
to be used
only
as a guide.
Individual tastes may require the temperature to
be altered either way, to get the results you want.
The oven is not cooking evenly
If you are cooking a large item, be prepared to
turn it round during cooking.
If two shelves are used, check that space has
been left for the heat to circulate. When a baking
tray is put into the oven, make sure that it is
placed centrally on the shelf.
Check that the door seal is not damaged.
A dish of water when placed on the shelf should
be the same depth all over. (For example, if it is
deeper at the back, then the back of the range
should be raised up or the front lowered.) If the
range is not level, arrange for your supplier to
level it for you.
Oven not coming on
Is the power on? If not, there may be something
wrong with the power supply.
Is the range supply on at the circuit breaker?
Oven temperature getting hotter as the range
gets older
If turning the temperature down using the oven
control knob has not worked, or has only worked
for a short time, then you may need a new
thermostat. This should be fitted by a qualified
service person.
An oven light is not working
The bulb has probably burnt out. You can buy a
replacement bulb (which is not covered under the
warranty) from a good electrical shop.
Turn off the power at the circuit breaker.
Before removing the existing bulb, turn off the
power supply and make sure that the oven is cool.
Open the oven door and remove the oven shelves.
Gently prize off the glass cover to expose the
bulb.
Pull the bulb from its housing to remove. Insert
the replacement bulb and replace the glass cover .
