EN-16
TROUBLESHOOTING
In case of mini-function, please refer to the following table
Problem
Possible causes
Solution
3 lamps for
power
indicator
flicker.
The rolling bar is wrapped.
Temperature is too high or
low.
Cleaning the rolling bar
Move the vacuum to
suitable temperature.
power
brush
does not
work.
Brush is trapped by hair
or larger debris.
Ensure that no hair or
other thread is trapped
around the brush and
check brush area for
larger debris.
Running
time
shortened.
Battery needs to be
replaced. Ambient
temperature is too high or
too low.
Battery is no fully changed.
Contact the shop or
after sales service to
replace the battery fat
the user's own cost.
Your vacuum should
only be operated in
suitable ambient
temperature
The battery needs
charging.
The dust cup is full.
The filter is blocked.
Suction inlet of brush or
another accessory is
blocked.
Parts of the appliance is
not fully dried after
cleaning.
Clean the dust cup
after use to prevent
build ups.
The vacuum
has no
suction
power.
Remove any dust or
debris from the filter.
Check for blockages at
brush and other
attachment points.
Ensure that all
components are
properly dried after
Washing.
Not
charging.
Ambient temperature
when charging is too low
or too high.
Charge the machine
under the right
temperature
environment (5
℃
-
40
℃
).