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THOMSON SPEEDTOUCH 546 - VERSION 6, Installation And Setup Manual

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THOMSON SPEEDTOUCH 546 - VERSION 6 Installation And Setup Manual Download Page 42

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Additional help is available online at 

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Summary of Contents for SPEEDTOUCH 546 - VERSION 6

Page 1: ...SpeedTouch 546 v6 Residential ADSL Gateway Installation and Setup Guide Release R5 4...

Page 2: ......

Page 3: ...SpeedTouch 546 v6 Installation and Setup Guide R5 4...

Page 4: ...IFIED Wi Fi ZONE Wi Fi Alli ance their respective logos and Wi Fi Protected Access are trademarks of the Wi Fi Alliance UPnP is a certification mark of the UPnP Implementers Corporation Microsoft MS D...

Page 5: ...uch 3 2 Basic Installation 5 2 1 Setting up your SpeedTouch 6 2 2 Installing your SpeedTouch 7 2 2 1 Guided Installation 8 2 2 2 Manual Installation 16 2 3 The SpeedTouch Setup CD 18 2 4 SpeedTouch Co...

Page 6: ...C 20051017 0068 v1 0 ii 4 Internet Connection Troubleshooting 25 4 1 Checking the Hardware 26 4 2 LED Diagnostics 27 4 3 Web Diagnostics 29 4 4 SpeedTouch Setup CD Troubleshooting 31 4 5 Easy Setup Tr...

Page 7: ...ates THOMSON continuously develops new solutions but is also committed to improve its existing products For suggestions regarding this document please contact documentation speedtouch thomson net For...

Page 8: ...About this Installation and Setup Guide 2 E DOC CTC 20051017 0068 v1 0...

Page 9: ...roduct name Model number Serial number Power requirements DSL variants The SpeedTouch comes in two ADSL variants POTS The SpeedTouch 546 v6 connects to an analogue Plain Old Telephone Service POTS lin...

Page 10: ...st the wizard tries to detect your SpeedTouch As soon as you have connected your SpeedTouch to your computer the wizard configures your SpeedTouch and if necessary your computer The Home Install Wizar...

Page 11: ...s via Ethernet make sure the computer s are equipped with an Ethernet network interface card NIC Connection details from your Internet Service Provider ISP You need the following connection details f...

Page 12: ...cal surface where you want to place the SpeedTouch 2 Fasten two screws in the wall holes The screws should protrude five millimetres from the surface of the wall 3 Attach your SpeedTouch on the wall u...

Page 13: ...h is Microsoft Windows 98 SE Millennium 2000 or XP the Home Install Wizard as described in 2 2 1 Guided Installation on page 8 Mac OS X Any operating system provided you have IP connectivity the Easy...

Page 14: ...to your SpeedTouch Prepare the SpeedTouch to connect to the Internet Connecting the cables wait Do not make any connections to your SpeedTouch until you are prompted to do so by the SpeedTouch Quick I...

Page 15: ...t to continue 2 Select your SpeedTouch from the list of supported devices and click Next The SpeedTouch Safety Instructions and Regulatory Notices are displayed If you ran the CD on this computer befo...

Page 16: ...ick Install Wizard will Make all information readily available to let the Home Install Wizard configure your SpeedTouch to connect to the Internet See Connection details from your Internet Service Pro...

Page 17: ...lcome page click Next to continue The Software License Agreement window appears 2 You must accept before continuing Click Yes to accept The SpeedTouch Home Install Wizard checks your system and invite...

Page 18: ...and the other end to the computer s Ethernet port 4 Once the hardware is installed and connected to the SpeedTouch the procedure continues with configuring your Internet connection Proceed with Confi...

Page 19: ...ional configurations Proceed with Configuring the SpeedTouch and your computer on page 14 The factory default user is Administrator and its password is blank It is advisable to specify another user na...

Page 20: ...ration or other Enter the information provided by your ISP and click Next whenever requested 2 Provide a user name and password to protect your SpeedTouch from unauthorised access Each time a user wan...

Page 21: ...cribed in Testing your Internet Connection on page 29 The SpeedTouch CD Menu is displayed See 2 3 The SpeedTouch Setup CD on page 18 for more information You are redirected to the embedded SpeedTouch...

Page 22: ...Proceed as follows 1 Open a Web browser Browse to an arbitrary Web site for instance http www speedtouch com As long as no Internet connection has been set up you will be automatically redirected to...

Page 23: ...xt 4 For a Routed service fill in the Internet Account settings PPP user name and password provided by your ISP and then click Next 5 Fill in the SpeedTouch Security user name and Password 6 In the ne...

Page 24: ...e Quick Install Wizard and subsequent Home Install Wizard Select Run Quick Installation to start the SpeedTouch Quick Install Wizard and SpeedTouch Home Install Wizard SpeedTouch Maintenance to Reconf...

Page 25: ...you through the process of making all the required connections to your SpeedTouch If you want to make the required connections yourself see 2 5 Connections Overview and Powering on page 20 for more i...

Page 26: ...for some seconds As soon as the power LED is solidly lit green your SpeedTouch is ready for service After another couple of seconds also the DSL LED will light green If these LEDs do not light please...

Page 27: ...assword For security reasons it is recommended to set a password to access the SpeedTouch Proceed as follows 1 Go to the SpeedTouch home page http speedtouch lan or 192 168 1 254 2 In the left pane ch...

Page 28: ...Chapter 2 Basic Installation 22 E DOC CTC 20051017 0068 v1 0...

Page 29: ...count you have access to the other pages Tasks Among others you can View the SpeedTouch s current settings and status Configure the SpeedTouch to connect to your Service Provider with the settings pro...

Page 30: ...gives you an overview of the main pages Toolbox Firewall Home Network SpeedTouch Broadband Connection Information Configuration Event Logs DSL Connection Internet Services Remote Assistance Parental C...

Page 31: ...What to check The first things to check if you cannot access the Internet are Power Hardware connections LEDs If the suggestions in this chapter do not resolve the Internet connection problem please...

Page 32: ...the cable Replace any damaged cables Test the telephone line To eliminate the possibility of a fault with the telephone line itself check for a dialling tone by using a telephone connected to the tel...

Page 33: ...and disconnect it from its power supply Wait five seconds connect the SpeedTouch again and turn it back on Run the SpeedTouch Upgrade Wizard on the CD Menu to restore the system software DSL LED is f...

Page 34: ...an error message regarding an incorrect password Check whether your user name is correct For ADSL connections the user name is normally in the form of username ISP Check whether your password is corre...

Page 35: ...Pick a task list click Check connectivity to the Internet 4 In the Internet Service to Check box select the Internet service you want to check 5 Click Check Connectivity If the test is successful you...

Page 36: ...the form of username ISP Your connection is disconnected Could not bring up link No IP No IP address or no DNS server has been configured During IP address negotiation there was an IPCP error or a DHC...

Page 37: ...n 2 Double click Menu The wizard does not detect a connection If the Home Install Wizard does not detect a connection to your SpeedTouch an error window appears If this is the case check whether The S...

Page 38: ...Touch is not responding or not accessible anymore There are two possibilities This might be due to the reconfiguration of the SpeedTouch s IP settings In this case the last window of the Home Install...

Page 39: ...1 In Internet Explorer the following message will appear in the Information Bar 2 Click the Information Bar with the warning 3 Select Allow Blocked Content A security warning is displayed 4 Click Yes...

Page 40: ...Web browser Proceed as follows to disable a proxy server in Internet Explorer 1 In the Internet Explorer menu choose Tools Internet Options 2 Click the Connections tab 3 Click the Lan settings button...

Page 41: ......

Page 42: ...Need more help Additional help is available online at www speedtouch com THOMSON 2005 All rights reserved E DOC CTC 20051017 0068 v1 0...

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