THOMSON SPEEDTOUCH 546 - VERSION 6, Installation And Setup Manual

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Chapter 4
Internet Connection Troubleshooting
31
E-DOC-CTC-20051017-0068 v1.0
4.4 SpeedTouch™ Setup CD Troubleshooting
The SpeedTouch™ CD
does not start
automatically
Proceed as follows:
In Microsoft Windows:
1
In the Windows task bar, click the Start button.
2
Select Run.
3
In the Open field, enter the following path: D:\Setup.exe, where D stands
for the drive letter of your CD-ROM drive.
In Mac OS X:
1
On your desktop, double-click the CD icon.
2
Double-click Menu.
The wizard does not detect
a connection
If the Home Install Wizard does not detect a connection to your SpeedTouch™, an
error window appears.
If this is the case, check whether:
The SpeedTouch™ is turned on and fully initialised.
Your computer has a valid IP address, that is any address but 0.0.0.0.
In Microsoft Windows:
1
In the taskbar, click the Start button.
2
Select Run.
3
In the Open field, type cmd.
4
Click OK.
A black window will appear with a flashing cursor.
5
Type ipconfig /all and press ENTER.
Your IP address is displayed.
In Microsoft Windows 98 or Microsoft Windows Millennium,
type winipcfg and then press ENTER.