ThinkPad X131e, Hardware Maintenance Manual

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Supervisor password
A supervisor password protects the system information stored in the ThinkPad Setup program. The user
must enter the supervisor password in order to get access to the ThinkPad Setup program and change the
system configuration.
Attention: If the supervisor password has been forgotten and cannot be made available to the service
technician, there is no service procedure to reset the password. The system board must be replaced for
a scheduled fee.
How to remove the power-on password
To remove the power-on password that you have forgotten, do one of the following:
(A) If no supervisor password has been set, do the following to remove the power-on password:
1. Turn off the computer and disconnect the ac power adapter.
2. Remove the battery pack. See “1010 Battery pack” on page 56.
3. Remove the backup battery. See “1130 System board assembly, thermal fan assembly, and backup
battery” on page 72.
4. Connect the ac power adapter. Turn on the computer and wait until the POST ends. After the POST
ends, the password prompt does not appear. The POP has been removed.
5. Reinstall the backup battery and the battery pack.
(B) If a supervisor password has been set and is known to the service technician, do the following to remove
the power-on password:
1. Turn on the computer.
2. When the ThinkPad logo is displayed, , immediately press F1.
3. Type the supervisor password to enter the ThinkPad Setup program.
4. Select Security .
5. Select Password .
6. Select Power-On Password .
7. Type the current supervisor password in the Enter Current Password field. Then leave the Enter
New Password field blank, and press Enter twice.
8. In the Changes have been saved window, press Enter.
9. Press F10 to save changes and exit the ThinkPad Setup program.
How to remove the hard-disk password
Attention: If User only mode is selected and the user hard disk password has been forgotten and cannot
be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians
provide any services to reset the user hard disk password, or to recover data from the hard disk drive. The
hard disk drive can be replaced for a scheduled fee.
To remove a user hard disk password that has been forgotten, when the supervisor password and the master
hard disk password are known, do the following:
1. Turn on the computer.
2. When the ThinkPad logo is displayed, immediately press F1 to enter the ThinkPad Setup program.
3. Select Security .
4. Select Password .
5. Select Hard-disk x password where x is the letter of the hard disk drive. A pop-up window opens.
6. Select Master HDP , where HDP stands for hard disk password.
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Hardware Maintenance Manual