7
Troubleshooting
Troubleshooting by User
7-4
Legend X1 / X1R
Thermo Scientific
Imbalanced load
The centrifuge cannot be operated.
The run does not start or the centrifuge
runs down without being braked.
Imbalance detected.
Check the load placed in the rotor.
Check that the rotor cross bolts are well greased.
Restart the centrifuge.
If an error message appears again, inform Customer Service.
Check Set Speed
The centrifuge cannot be operated.
The run does not start or the centrifuge
runs down without being braked.
The set point speed is higher than the maximum rotor speed.
Correct the value.
Restart the centrifuge.
If an error message appears again, inform Customer Service.
E-01 - E-12
The centrifuge cannot be operated.
The run does not start or the centrifuge
runs down without being braked.
Error during the self-test of the centrifuge program and the
electronics.
Restart the centrifuge.
If an error message appears again, inform Customer Service.
E-13
The centrifuge cannot be operated.
The run does not start or the centrifuge
runs down without being braked.
The check sum in the data memory is incorrect.
The software corrects errors automatically.
Check the values of the set point settings, etc.
Restart the centrifuge.
If an error message appears again, inform Customer Service.
E-15 - E-16
Temperature sensor broken / controller
defective
Malfunction in the temperature detection.
Restart the centrifuge.
If an error message appears again, inform Customer Service.
E-17
Speed for rotor detection exceeded
Restart the centrifuge.
If an error message appears again, inform Customer Service.
E-21 - E-22
The centrifuge cannot be operated.
The run does not start or the centrifuge
runs down without being braked.
The rotor could not be identified.
Check to see if the rotor is properly installed.
Restart the centrifuge.
If an error message appears again, inform Customer Service.
E-23
The centrifuge cannot be operated.
The run does not start or the centrifuge
runs down without being braked.
The speed control measurement returned a different result.
Restart the centrifuge.
If an error message appears again, inform Customer Service.
E-25-E-27
The centrifuge cannot be operated.
The run does not start or the centrifuge
runs down without being braked.
Time has expired for the lid lock drive while opening the lid.
Restart the centrifuge.
If an error message appears again, inform Customer Service.
E-28
The centrifuge cannot be operated.
The run does not start or the centrifuge
runs down without being braked.
Error during the self-test of the centrifuge program and the
electronics.
Restart the centrifuge.
If an error message appears again, inform Customer Service.
Failure message
Problem with centrifuge
Possible causes and cures
