Thermo Scientific Heraeus Pico 17, Instructions For Use Manual

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6
Troubleshooting
Troubleshooting by User
6-4
Heraeus Pico 17 / 21
Thermo Scientific
E-01 - E-13 Rotor stops with deceleration to standstill.
The centrifuge cannot be operated. Internal program error
Switch the instrument off and on again.
If the message appears again, inform a service technician.
E-14 Rotor stops with deceleration to standstill.
The centrifuge cannot be operated. Over-temperature in the centrifuge chamber.
Switch the centrifuge off and turn it on again after approx. one
minute.
If the message appears again, inform a service technician.
E-15 - E-16 Rotor stops with deceleration to standstill.
The centrifuge cannot be operated. Temperature measurement error
Switch the instrument off and on again.
If the message appears again, inform a service technician.
E-22 - E-23 Rotor stops with deceleration to standstill.
The centrifuge cannot be operated. Error in speed entry
Switch the instrument off and on again.
The display shows BR and a countdown from 100 - 0 .
If the message appears again, inform a service technician.
E-24 The centrifuge cannot be operated. The
door cannot be opened. Wrong status information from the door latch.
1.
Switch the instrument off and on again.
2.
After re-switching on, the display shows Lid FAiL .
3.
If the centrifuge door has been already opened, the
display shows CLOSE Lid . Thereupon close the door.
4.
The centrifuge tries to open the door to switch for starting
the normal operation mode.
If the message appears again, inform a service technician.
E-29 Motor does not start. Motor or rotor blocked
1. Switch the instrument off and on again using the mains
switch.
2. Door Opening
3. Check whether the rotor can turn freely.
If the message appears again, inform a service technician.
E-31 Rotor stops without deceleration to
standstill or does not start. Overtemperature in the motor.
1. Turn instrument off and unplug mains power cord.
2. Check and clean the venting slots if necessary and
respectively the filter unit of the cooled centrifuge.
3. After approx. 60 minutes you can restart the instrument.
Observe the maximum permissible environmental temperature.
If the message appears again, inform a service technician.
Failure message Problem with centrifuge Possible causes and cures