Thermo Scientific Dionex ICS-1100, Operator'S Manual

Page: 86 / 168

Dionex ICS-1100 Ion Chromatography System
76
Doc. 065289-03 10/12
•
Contaminated or degraded sample
Take appropriate precautions when preparing and storing samples to prevent
contamination and degradation (see
Section 3.9 ).
•
Contaminated column
1. Clean the column as instructed in the column manual. Column manuals
are included on the Thermo Scientific Reference Library DVD
(P/N 053891).
2. If cleaning is unsuccessful, replace the column.
4.12 No Cell Response
•
Cell not properly installed
Verify that the cell front cover is flush against the component panel. If
necessary, tighten the two mounting screws. When the cell is correctly
installed and the screws tightened, an electronics connector on the cell plugs
into a receptacle inside the Dionex ICS-1100.
•
No flow from pump
This condition has several possible causes; see Section 4.5 and Section 4.6 for
details.
•
Cell electronics malfunctioning
Use the Chromeleon Wellness Panel diagnostics to test the electronics (see
Section 5.1 and the Chromeleon Help for instructions). If the variance reading
is outside the tolerance range (less than 1

S), the electronics are
malfunctioning. Contact Thermo Fisher Scientific for assistance. The Dionex
ICS-1100 electronics cannot be serviced by the user.
4.13 High Cell Output
•
Background not suppressed by suppressor
Verify that the suppressor is turned on and the current is set to the correct
value. Refer to the suppressor manual for additional troubleshooting