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1901 MAIN STREET, SUITE 600, IRVINE, CA 92614 // 800-735-4328 // WWW.THERMADOR.COM

© 2021 BSH Home Appliances Corporation

8001219994

Customer support

Thank you for being a Thermador customer! 

Thermador is dedicated to supporting you and your appliance so you have many years of creative cooking. Please don't 
hesitate to contact us if you have any questions. We're happy to help you with cleaning and care instructions, cooking 
tips, accessories, troubleshooting, and more.

USA:

1-800-735-4328 

www.thermador.com/customer-care

Canada: 

1-800-735-4328

www.thermador.ca/support

Accessories and parts

Filters, Thermador cleaners, teppanyaki pans, griddles, replacement parts, and more can be purchased in our online 
accessories store.

USA: 

www.store.thermador.com/us

Canada:

Filters, parts and accessories can be purchased through our distributors.

Marcone: 1-800-287-1627

Reliable Parts: 1-800-663-6060

Home Connect®

Connect your appliance via the Home Connect app for a world of possibilities that enhance your appliance experience.

For assistance with connecting, contact us at the phone number above, or view instructions here: www.home-
connect.com/us/en/help-support/set-up.

Summary of Contents for PRD364WIGU

Page 1: ...THERMADOR COM 6TF BOE DBSF GU IDE Professional Series Pro Grand and Pro Harmony Ranges...

Page 2: ...essional Series Pro Grand and Pro Harmony Ranges US US C Models Pro Grand Pro Harmony PRD364WDGU PRD304WHU PRD364WIGU PRD305WHU PRD364WLGU PRD364WDHU PRD366WGU PRD364WLHU PRD484WCGU PRD366WHU PRD486WD...

Page 3: ...rt customer care faqs gas ranges WiFi Pairing Instructions Pair your appliance to the Home Connect app with your smart device in a few easy steps www thermador com us support home connect pairing rang...

Page 4: ...ng the oven 17 Mode descriptions 17 Initial start up 18 Available settings 18 Home Connect assistant 18 Setting the convection conversion 18 Setting the oven offset 19 Setting the cooking mode and tem...

Page 5: ...appliance and immediately call your fire department DO NOT ATTEMPT TO EXTINGUISH AN OIL GREASE FIRE WITH WATER WARNING ALL APPLIANCES Proper installation Be sure your appliance is properly installed a...

Page 6: ...heating elements Heating elements should never be immersed in water WARNING GLASS CERAMIC COOKING SURFACES Do not cook on a broken cooktop If cooktop should break cleaning solutions and spillovers may...

Page 7: ...ldren should climb onto the appliance to reach these items they could be seriously injured WARNING AIR FLOW Do not block or obstruct the flow of air through the ventilation openings The vent is locate...

Page 8: ...ion and Safety Title 24 HUD Part 280 or with local codes where applicable Installation of appliances designed for recreational park trailers must conform with state or other codes or in the absence of...

Page 9: ...Instructions concerning spacing behind the range when using the range with the island trim 2 Oven vent DO NOT obstruct 3 STAR burners and grates 4 Griddle option options will vary 5 Control panel 6 C...

Page 10: ...racks 6 Bake element hidden 7 Convection fan cover 8 Meat probe outlet 9 Rack positions 1 2 3 4 6 7 5 6 5 7 8 8 1 2 3 4 1 9 1 Oven interior light 2 Broil igniter 3 Infrared broil burner 4 Oven thermos...

Page 11: ...arm when the oven is in use Do not block the vent since it is important for air circulation Convection fan The convection fan operates during all convection modes When the oven is operating in a conve...

Page 12: ...ing flat racks 1 Grasp rack firmly on both sides and insert rack 2 Tilt rack up to allow stop into rack guide Oven start up Before baking or broiling the oven and broiler should be turned on to burn o...

Page 13: ...If a burner does not light check to see that the cap is positioned correctly on the base If any one or more burners blow out the electronic igniter automatically activates to re light the flame Do not...

Page 14: ...thout the griddle plate installed 1 Check the griddle plate adjustment by pouring two tablespoons of water on the back of the griddle plate 2 If water does not flow to the front of the griddle move th...

Page 15: ...ay cause a fire hazard If flames appear grease should be cleaned from grates drip tray briquette basket and other surfaces Grease build up encourages flame and smoke development while cooking Ceramic...

Page 16: ...l Fried scrambled LO to MED melt butter add eggs LO finish cooking Same as for standard burners XLO to hold for a short period Poached HI bring water to the boiling point add eggs LO to MED finish hea...

Page 17: ...tables Fresh HI cover bring water and vegetables to a boil LO to MED cook 10 minutes or until tender Same as for standard burners XLO to hold cover Frozen HI cover bring water and vegetables to a boil...

Page 18: ...asionally remove excess skin Chicken wings whole Med high 18 22 Turn occasionally Chicken breasts boneless Med high 20 24 Pound to an even thickness before cooking Kebabs chicken High 30 33 Turn occas...

Page 19: ...ltry less tender cuts of meats and roasting vegetables 1 Conv roast Uses lower and more intense heat from upper element than convection bake with air circulated by a fan Use for tender cuts of meat an...

Page 20: ...he settings or until the unit loses power in which case convection conversion will need to be reset Convection conversion is available for the convection bake and true convection modes only For meats...

Page 21: ...h four times to indicate the temperature offset has been initiated NOTE If the mode knob is rotated to any position other than OFF or if more than 1 minute passes with no activity while setting the te...

Page 22: ...and then press ENTER Setting the panel lock The panel lock is a safety mechanism to prevent the accidental turning on of the oven or changing an oven setting Panel lock can only be activated in stand...

Page 23: ...MERS on the main oven display 6 Press the left or to scroll to SABBATH TIMER 7 Press the right or and enter the DURATION TIME in 30 minute increments 8 Press ENTER A delay notification appears During...

Page 24: ...nnect app Some operating modes can only be started on the oven itself Operating the appliance directly from the appliance always has priority During this time it is not possible to operate the applian...

Page 25: ...king charts for meats and poultry should be used Low shallow bakeware should be used with convection cooking This allows the heated air to circulate around the food Level Bake mode 4 Best for individu...

Page 26: ...one rack best results are obtained in the bake mode 2 Roasting a turkey or a large piece of meat Levels Conv bake mode 2 and 4 Use for cakes cookies biscuits and other baked goods Cake pans should be...

Page 27: ...and other baked goods Size Time Loaf 1 lb 0 45 kg 60 75 minutes Rolls 0 1 lb 0 05 kg 30 45 minutes Meat and poultry Temperature Level Beef Pot roast 3 4 lbs Beef brisket Beef chuck Meatloaf 350 F 180...

Page 28: ...s in the app 5 Wait until NETWORK CONNECTED is shown on the display The connection may fail The display will alert you to try again or connect automatically The appliance is ready to connect to the ap...

Page 29: ...nfirm the connection on your Home Connect app Setting the remote start See Setting remote start on page 22 Setting the remote control 1 Press SETTINGS to cycle through available options until HOME CON...

Page 30: ...rge spillovers and grease Be sure the light bulbs and glass covers are in place Turn on the ventilation hood above the range and leave it on until the oven has completed the self clean cycle Setting s...

Page 31: ...NOT USE CHLORINE BASED CLEANERS Replacing the oven light bulb 9 CAUTION The light socket is live when the door is open Make sure the appliance and lights are cool and power to the appliance has been t...

Page 32: ...ectly polarized Refer to the Installation Instructions Have a qualified electrician ground the range properly Igniters sparking but no flame ignition Gas supply valve is in OFF position Restore gas su...

Page 33: ...tructions given to you by the representative 2 Press ENTER to allow customer service access Product registration Register your BSH product to access to your product related information You may registe...

Page 34: ...you subject to certain limitations stated herein if your Product proves to have been manufactured with a defect in materials or workmanship If reasonable attempts to repair the Product have been made...

Page 35: ...the serial numbers have been altered defaced or removed service visits to teach you how to use the Product or visits where there is nothing wrong with the Product correction of installation problems...

Page 36: ...4328 www thermador com customer care Canada 1 800 735 4328 www thermador ca support Accessories and parts Filters Thermador cleaners teppanyaki pans griddles replacement parts and more can be purchas...

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