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Troubleshooting Guide
Problem
Possible Cause
Probable Correction
The machine
doesn’t operate
The ice maker is unplugged.
Plug the ice maker in.
The fuse is blown.
Replace fuse--if it happens again, call for
service to check for a short circuit in the ice
maker.
The ice maker power switch
is OFF.
Turn the ice maker power switch ON
The voltage of the power
supply is low.
Add manostat.
Ice cube full sensor damage
Replace the
Ice cube full sensor
The ice storage bin is full of
ice.
Remove some ice; make sure the ice-full
sensor is free of ice.
The water doesn't
feed in after the
ice maker starts.
The water supply tap is
turned off.
Turn on the water supply tap.
Water supply pressure is
lower.
Adjust the water supply pressure within the
range of stated range.
Water inlet valve damage
Replace the water inlet valve.
The water supply pipe is not
properly connected.
Reconnect the water supply pipe.
Machine makes
ice, but bin does
not fill up with ice
The bin should fill up and the
machine shut off in 9-14
hours. If not, the condenser
may be dirty.
Clean the condenser.
The bin drain may be
partially restricted.
Clean out the drain, check the installation.
The airflow to the ice maker
may be obstructed.
Check the installation.
Hot gas valve performance
poor, lead to few ice is
produced.
Replace the hot gas valve
The sprinkler partially
clogged, lead to few ice is
produced.
Clean the sprinkler, see the user's manual
"interior cleaning"
Spraying of the small nozzle
blocked by the ice slideway
Adjust the location of the ice slideway.
The water quality is too poor.
The water line blocks,lead to
sprinkler pressure of spray
isn't enough.
Using a filter apparatus installed in front of
the water inlet valve.
The ambient temperature and
water temperature are high,
or machine is near some heat
source.
Check the installation.