Chapter 4: Testing and Configuration
8.
After making any change to the network configuration, reboot the appliance:
psesh:>
sysconf appliance reboot
9.
View the new network settings:
psesh:>
network show
SSH Network Access
After you have completed the network configuration, you can access the SafeNet ProtectServer Network HSM
Plus over the network using the SSH protocol. You need an SSH client such as puTTY (available for free from
).
Powering off the SafeNet ProtectServer Network HSM Plus
Use PSESH to power off the appliance.
To power off the SafeNet ProtectServer Network HSM Plus
While logged in to PSESH as
admin
or
pseoperator
, issue the command:
psesh:>
sysconf appliance poweroff
Wait for the appliance to perform shutdown procedures. the fan and LEDs will remain operational until
shutdown is complete.
Troubleshooting
Each SafeNet ProtectServer Network HSM Plus is tested during manufacture to ensure a high level of quality.
In the unlikely event the unit is not functioning correctly please re-check the installation procedure, paying
particular attention to the power source and network cable connection. Running the diagnostic command
hsm
state
, as described in
"First Login and System Test" on page 1
, is the only method available to test the unit.
NOTE
The unit has no user-serviceable parts. Please do not disassemble the unit to resolve
problems unless directed by a Gemalto Technical Support engineer.
For further assistance contact your supplier or Gemalto Technical Support with the following details at hand:
>
The product serial number (at the back of the unit)
>
A detailed description of the current system configuration
>
Details of any error messages pertaining to the problem
For contact numbers in your home country, see
SafeNet ProtectToolkit 5.8 Installation and Configuration Guide
007-013682-006 Rev. A 08 January 2020 Copyright 2009-2020 Gemalto
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