©Copyright Task Force Tips LLC 2022
11
LIE-200 April 27, 2022 Rev00
8.0 TROUBLESHOOTING
Bluetooth Connection
SHO-GAUGE:
In a case that the SHO-GAUGE device is not discoverable by the App, it may be necessary to remove or replace the battery. When
removing or replacing the battery for this purpose, leave the battery disconnected for at least 1 minute to allow the SHO-GAUGE to
power down fully. After the battery is replaced, connect to the SHO-GAUGE. If this does not solve your issues, ensure that you are within
operating range for the SHO-GAUGE model.
App:
The SHO-GAUGE App requires the user to allow the App to use the device's location and Bluetooth services. If you deny the usage of
either of these services, the App may not function as intended. Depending on operating system, you can verify these services are
enabled.
Figure 8.0
8.1 SERVICE TESTING
In accordance with NFPA 1962, equipment must be tested a minimum of annually. Units failing any part of this test must be removed
from service, repaired and retested upon completion of the repair.
8.2 REPAIR
Factory service is available. Factory serviced equipment is repaired by experienced technicians, wet tested to original specifications,
and promptly returned. All returns require a Returns Goods Authorization (RGA) number. Call TFT service department at 1-800-348-
2686 to troubleshoot and, if needed, obtain an RGA and directions for return.
Repair parts and service procedures are available for those wishing to perform their own repairs. Task Force Tips assumes no liability for
damage to equipment or injury to personnel that is a result of user service. Contact the factory or visit the web site at tft.com for parts
lists, exploded views, test procedures and troubleshooting guides.
Performance tests shall be conducted on the equipment after a repair, or anytime a problem is reported to verify operation in accordance
with TFT test procedures. Consult factory for the procedure that corresponds to the model and serial number of the equipment. Any
equipment which fails the related test criteria should be removed from service immediately. Troubleshooting guides are available with
each test procedure or equipment can be returned to the factory for service and testing.
WARNING
It is the responsibility of service technicians to ensure the use of appropriate protective clothing
and equipment. The chosen protective clothing and equipment must provide protection from
potential hazards users may encounter while servicing equipment. Requirements for protective
clothing and equipment are determined by the Authority Having Jurisdiction (AHJ).
CAUTION
Any alterations to the product or its markings could diminish safety and constitutes a misuse of
this product.
NOTICE
All replacement parts must be obtained from the manufacturer to assure proper performance and
operation of the device.
IOS: Settings > SHO-GAUGE
Android: Settings > Apps > SHO-GAUGE > Permissions
Also, Settings > Locations
