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Troubleshooting ALP Software
18
SNLU220 – December 2016
Copyright © 2016, Texas Instruments Incorporated
Using the DS90UB934-Q1EVM Evaluation Module
5.2
What to do if ALP Does Not Detect the EVM
If the following window opens after starting the ALP software, double check the hardware setup.
Figure 16. ALP No Devices Error
It may also be that the USB2ANY driver is not installed. Check the device manager. There should be a
“HID-compliant device” under the “Human Interface Devices” as shown below.
Figure 17. Windows 7, ALP USB2ANY Driver
The software should start with only “DS90UB96X” in the “Devices” pulldown menu. If there are more
devices then the software is most likely in demo mode. When the ALP is operating in demo mode there is
a “(Demo Mode)” indication in the lower left of the application status bar as shown below.