• Impaq 6000
37
Troubleshooting
The following instructions should help you to solve problems. If this doesn’t work, please contact our hotline (see
page 3
).
Mind the warranty instructions.
Problem
Possible cause
Solution
The device doesn’t work,
the display is dark.
No power supply.
Check that the power plug is properly seated.
Check the function of the socket with another
device.
No CD/DVD playback
No CD/DVD inserted.
Insert a CD/DVD.
CD/DVD inserted with the bottom up.
Insert the CD/DVD with the printed side up.
The regional code of the DVD does not
correspond to that of the device.
Insert a DVD with the correct regional code.
Incorrect type of CD/DVD.
Insert the correct type of CD/DVD.
CD/DVD damaged or dirty.
Clean or change the CD/DVD.
Condensation in the device.
Take out the CD/DVD and do not use the
device for one or two hours.
No picture
The television is not turned on.
Turn on the television.
The wrong AV input jack has been se-
lected on the television.
Select the right AV input jack on the television
(e. g. HDMI 1).
The connector cable is incorrectly wired or
loose.
Correct the cable connections.
Connector cable damaged.
Replace the connector cable.
CD/DVD dirty.
Clean the CD/DVD.
Incorrect video output jack or incorrect
HDMI format selected on the DVD pre-
ceiver.
Check the settings and, if applicable, change
them (see page 33, items 5 and 6).
Incorrect setup settings.
Reset factory settings (page 35).
Picture fuzzy/distorted.
CD/DVD damaged or dirty.
Clean or change the CD/DVD.
Incorrect colour standard (PAL/NTSC) set
on the television or device.
Reset the colour standard (PAL/NTSC). PAL is
the correct standard in Germany and West-
ern Europe (except for France).
Fault caused by interconnected devices
such as video recorders.
Connect the devices directly.
DVD preceiver picture format has the
wrong setting.
Set the picture format correctly (page 33).
Picture format selected incorrectly on the
DVD menu.
Select the right picture format.
“CORRECTING DISC
ERROR..” on the top left of
the screen.
CD/DVD damaged or dirty.
Clean or change the CD/DVD.
NEXT, PREV, GOTO don’t
work.
Some DVDs don’t allow skipping, for
example, during the warning notice at the
beginning.
Continue playback.
The DVD only has one chapter.
Alternative: Fast forward.
No audio channel or not
all audio channels are
audible.
Devices have not been turned on or have
been incorrectly set.
Activate devices and make the correct set-
tings.
Devices wired improperly.
Wire the devices properly.
Incorrect DVD audio track selected.
Select another DVD audio track with the but-
ton “AUDIO” on the remote control.
Television or DVD preceiver muted
(“MUTE”).
Push the MUTE button to deactivate muting.
Function PAUSE, STEP, SLOW or SEARCH
active.
Switch to normal playback with the button
PLAY.
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11.01.2010 14:09:54 Uhr
11.01.2010 14:09:54 Uhr
