Usage and Storage Instructions
7
EN
English
TROUBLESHOOTING
If a condition listed below occurs, please check the following items before calling customer service.
SYMPTOM
INSPECTION
SOLUTION
The unit doesn‘t operate.
Check the power connection in securely.
Insert the power cord securely into the wall
Outlet.
Check if the water level indicator lights up?
Empty the water tank and reinstall correctly.
Check the room temperature.
The range of operating temperature is 5-35
℃.
There is little formation of
condensate.
Check the air filter for dirt.
Clean the air filter as necessary.
Check if the air duct is blocked.
To clear the obstacle.
Check if the room temperature is below 20
℃.
This is normal. Low humidity in low
temperature environment.
Set humidity level is higher than current
Humidity value.
Set the humidity level below current
humidity value.
Water Leakage
Overflow while moving the unit.
Empty the water tank before transport.
Check if the drain hose is
kinked or bends.
Straighten the hose to avoid a trap existing.
Excessive Noise
Check if the unit is securely positioned.
Place the unit on horizontal and firm
ground.
Check if any loose, vibrating parts.
Secure and tight the parts.
Noise sounds like water flowing.
Noise comes from flowing refrigerant. This
is normal.
Error
code
E2
Humidity sensor dampened or failure.
To clean or replace the humidity sensor.
CL
Display when Room temperature is below 5°C
(41°F).
Normal. The compressor stops, and the fan
keeps running.
CH
Display when Room temperature is above38°C
(100°F).
Normal. The compressor stops, and the fan
keeps running.
LO
Display when Room relative humidity is bellow
20%RH.
Normal. The compressor stops, and the fan
keeps running.
HI
Display when Room relative humidity is above
90%RH.
Normal. The compressor and the fan keep
running.
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