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Model Y Emergency Response Guide
9. Important additional information
This document contains important instructions and warnings that must be followed when
handling Model Y in an emergency situation.
NOTE:
Images in this document show a Left-Hand Drive (LHD), North American vehicle. Unless
otherwise noted, Right-Hand Drive (RHD) vehicles are mirrored.
NOTE:
Model Y is equipped with knee airbags in North America and South Korea only.
Always use appropriate rescue tools and always wear appropriate PPE.
Failure to follow these instructions can result in serious injury or death.
WARNING
Regardless of the disabling procedure you use, ALWAYS ASSUME THAT
ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing, or touching
high voltage components can result in serious injury or death.
WARNING
After deactivation, the high voltage circuit requires 2 minutes to
de-energize.
WARNING
The RCM has a backup power supply with a discharge time of
approximately 10 seconds. Do not touch the RCM within 10 seconds of an airbag or
pre-tensioner deployment.
WARNING
Handling a submerged vehicle without appropriate PPE for water rescue
can result in serious injury or death.
WARNING
When fire is involved, consider the entire vehicle energized. Always wear
full PPE, including a SCBA.
WARNING
When cutting the first responder loop, double cut the loop to remove an
entire section. This eliminates the risk of the cut wires accidentally reconnecting.
WARNING
When using the high voltage shut down methods recommended by this
document, high voltage power is isolated to the battery. The high voltage battery is
always energized.
WARNING
Never transport the Model Y with rear wheels on the ground. Doing so
can lead to significant damage and overheating. In rare cases, extreme overheating
may cause the surrounding components to ignite.
WARNING
Contact Us
First Responders and Second Responders with emergencies, call Tesla Roadside Assistance.
Refer to
https://www.tesla.com/support/roadside-assistance
for the applicable number.
The Model Y Owner’s Manual and first responder information can be found at
https://www.
tesla.com/firstresponders
. First responders and training officers who have questions, contact
.
