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Problem
Solution
The phone cannot
be switched on
Is the battery at least partially
charged?
Is the battery inserted
correctly?
The battery cannot
be charged
Check if the charger is properly
connected.
Is the battery still functional?
Functionality of a battery decreases
according to the length of use. It may not
be functional after using the phone for
over a year.
Is the battery completely discharged?
The phone must be connected to a
charger for a longer period of time until
charging starts. It can take tens of
minutes.
It is not possible to
log into the
operator network
The signal is too weak, or there may
be some interference. Check the signal
strength according to the icon on the
phone's screen, whether displays
vertical lines.
Is the SIM card inserted correctly?
Isn’t there a poor contact? If the SIM
card is damaged, contact your network
operator for replacement.
The phone call
cannot be made
Is the phone logged in the
operator network?
Is the Call blocking inactive?
Do you have a sufficient credit?
The incoming calls
cannot be
received.
Is the phone logged in the
operator network?
Do you have a sufficient credit?
Is the Call forwarding inactive?
Is the Call blocking inactive?
Summary of Contents for SimplePhone A50
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