Contacting Roadside Assistance
Tesla Roadside Assistance is available to you,
24 hours a day, 365 days a year, throughout
the United States and Canada for the duration
of your warranty period.
To contact Roadside Assistance, call:
1-877-79TESLA (1-877-798-3752)
Advise the representative of the vehicle
identification number (VIN), license plate
number, mileage, your location, and the nature
of the problem. The VIN is on the upper
dashboard on the driver’s side of your vehicle
and is visible through the windshield.
Roadside Assistance covers transportation of
Model S for up to 50 miles in the event of a
flat tire. However, owners are responsible for
transportation expenses if the Battery is over-
discharged. For a complete description of the
terms and conditions of the Tesla Roadside
Assistance Program, refer to the policy that
was provided to you by Tesla when you
purchased Model S.
It is your responsibility to provide vehicle
transporters with instructions on how to
transport Model S (see
Instructions for
Transporters
on page 135).
Roadside Assistance
134
Model S Owner's Manual
