
Qg 2 Multi-Sync Gateway User Guide
Troubleshooting and Safety Considerations
SJC-DEV7250-HR Rev. 1.14
24
Ts2 Alarm condition is affecting
inputs from the GNSS.
Check the
Error! Reference
source not found.
Webpage
for information about any Ts2
alarms that might affect GNSS
input signals.
Symptom
Probable Cause
Recommended Action
Home Webpage – GNSS ToD
Status Unstable/Unavailable
GNSS input signal from Antenna
and cable is missing or weak.
Wait approximately 2 minutes
for the MCE processor to
complete booting.
GNSS Antenna / cable
configuration does not meet
requirements of the Antenna
input Section.
Verify that the GNSS Antenna /
cable meets requirements of the
Antenna input Section.
The user has selected external
1PPS / ToD inputs but has not
connected the input sources.
On the Ts2 Front Panel, connect
the 1PPS / ToD RJ45 input
source. On the
Error!
Reference source not
found.
web page, Enable 1PPS
In and ToD In.
Ts2 Alarm condition is affecting
inputs from the GNSS.
Check the
Error! Reference
source not found.
Webpage
for information about any Ts2
alarms that might affect GNSS
input signals.
Symptom
Probable Cause
Recommended Action
Interface :: PTP Timing Ports
Webpage – Link State not up
PTP Timing Port 1 or Port 2 IP
address configuration is
incorrect.
Verify that IP configuration for
Port 1 and Port 2 is correct on
the
Error! Reference source not
found.
Webpage.
Verify that the network
routers/switches/hubs between
the Ts2 Port 1 and Port 2 and the
timing network are properly
connected.
Port 1 and Port 2 are in the same
network / subnet as the MGMT
port.
Make sure that the IP addresses
of Port 1, Port 2 and MGMT port
are on different
networks/subnets.
Ts2 Alarm condition is affecting
Timing Ports Link State.
Check the
Error! Reference
source not found.
Webpage
for information about any Ts2