Tescom Ts2 User Manual Download Page 25

Qg 2 Multi-Sync Gateway User Guide 

 

Troubleshooting and Safety Considerations 

 

 

 SJC-DEV7250-HR Rev. 1.14 

24 

 

Ts2 Alarm condition is affecting 
inputs from the GNSS. 

Check the 

Error! Reference 

source not found.

 

Webpage 

for information about any Ts2 
alarms that might affect GNSS 
input signals. 

 

Symptom 

Probable Cause 

Recommended Action 

Home Webpage – GNSS ToD 
Status Unstable/Unavailable 

GNSS input signal from Antenna 
and cable is missing or weak. 

Wait approximately 2 minutes 
for the MCE processor to 
complete booting. 

 

GNSS Antenna / cable 
configuration does not meet 
requirements of the Antenna 
input 
Section. 

Verify that the GNSS Antenna / 
cable meets requirements of the 
Antenna input Section. 

 

The user has selected external 
1PPS / ToD inputs but has not 
connected the input sources. 

On the Ts2 Front Panel, connect 
the 1PPS / ToD RJ45 input 
source. On the 

Error! 

Reference source not 
found.

 

web page, Enable 1PPS 

In and ToD In. 

 

Ts2 Alarm condition is affecting 
inputs from the GNSS. 

Check the 

Error! Reference 

source not found.

 

Webpage 

for information about any Ts2 
alarms that might affect GNSS 
input signals. 

 

Symptom 

Probable Cause 

Recommended Action 

Interface :: PTP Timing Ports 
Webpage – Link State not up 

PTP Timing Port 1 or Port 2 IP 
address configuration is 
incorrect. 

Verify that IP configuration for 
Port 1 and Port 2 is correct on 
the 

Error! Reference source not 

found.

 Webpage. 

 
Verify that the network 
routers/switches/hubs between 
the Ts2 Port 1 and Port 2 and the 
timing network are properly 
connected.  

 

Port 1 and Port 2 are in the same 
network / subnet as the MGMT 
port. 

Make sure that the IP addresses 
of Port 1, Port 2 and MGMT port 
are on different 
networks/subnets. 

 

Ts2 Alarm condition is affecting 
Timing Ports Link State. 

Check the 

Error! Reference 

source not found.

 

Webpage 

for information about any Ts2 

Summary of Contents for Ts2

Page 1: ...2021 TesCom All Rights Reserved Ts2 Clock Multi Sync Gateway USER GUIDE SJC DEV7250 HR...

Page 2: ...HR Rev 1 14 1 Copyright Copyright 2020 TesCom All rights reserved No part of this document may be reproduced or translated into any language by any means without the written permission of TesCom Throu...

Page 3: ...provided solely for use in connection with TesCom products This document should not be construed as transferring or granting a license to any intellectual property rights neither expressed nor implie...

Page 4: ...Mounting the Ts2 10 2 5 Power and Ground Connections 11 2 6 Input Output Signal Connections 11 2 7 Connecting GNSS Antenna 12 2 8 Applying Power 12 3 Getting Started 13 3 1 Logging in with the console...

Page 5: ...0 6 7 Synchronous Ethernet SyncE 31 7 Physical Interfaces 35 7 1 Antenna input 35 7 2 Console 35 7 3 Hard Reset Button 35 7 4 Management interface 35 7 5 Frequency Out port 35 7 6 1PPS timing output 3...

Page 6: ...tem Upgrade Status Command 17 Figure 11 System Upgrade Start Command 17 Figure 12 Network Configure Command 18 Figure 13 Network Status Command 18 Figure 14 Network Ping Command 19 Figure 15 HTTPS Res...

Page 7: ...Qg 2 Multi Sync Gateway User Guide Introduction SJC DEV7250 HR Rev 1 14 6 List of Tables Table 1 Ts2 Rear Panel Interfaces 8...

Page 8: ...1588 2008 PTP as input references PTP algorithms are leveraged to deliver stringent timing for frequency and phase profiles Outputs include IEEE 1588 2008 PTP selectable FREQ Out 1PPS and Time of Day...

Page 9: ...rd OCXO oscillator 4 hour holdover for 1 5 sec accuracy Superior Super OCXO oscillator 8 hour holdover for 1 5 sec accuracy 1 5 PTP Slave Capacity The Ts2 has variants that can support different unica...

Page 10: ...processing runs and port BNC provisioning is applied GNSS signals and User Interface Processor UIP commands are sent to the MCE User Interface and Control Plane Processor which supports all the user a...

Page 11: ...andling damage during shipment Unpack and inspect the box contents as follows 1 Wear a properly grounded protective wrist strap or suitable ESD protection 2 Inspect the shipping box for signs of damag...

Page 12: ...tified with the international ground marking as shown on Figure 3 This ground wire should be routed to earth ground 2 6 Input Output Signal Connections 2 6 1 Management Using a standard CAT5 cable con...

Page 13: ...of this User Guide 2 7 Connecting GNSS Antenna Connect a suitable GNSS antenna making sure the antenna has a clear view of the sky When the GNSS receiver has good reception the GNSS LED will be green...

Page 14: ...mmand to configure the Management port IP parameters The Network Configure Command section provides CLI command details for setting the Management port IP address subnet mask and Gateway IP 2 With the...

Page 15: ...V7250 HR Rev 1 14 14 PTPBASE MIB specification from Timing Over IP Connections and Transfer of Clock TICTOC Working Group 3 3 4 XML API Applications using XML interface can access Ts2 system via its X...

Page 16: ...the Ts2 The CLI commands are case insensitive 4 1 1 Help Command After logging in the user can enter help to get a list of commands and descriptions to be displayed on the command terminal Figure 5 H...

Page 17: ...ync information Ts2 Sync Status and Ts2 Sync State Ts2 Sync Status can be either LOCKED or UNLOCKED Ts2 Sync State can be one of the following FREE RUNNING SYNTONIZING SYNCHRONIZING or HOLDOVER GNSS 1...

Page 18: ...de when the following inputs are provided File transfer protocol 1 or 2 for FTP or SFTP Note Option 1 FTP has been deprecated and is not available anymore Hostname as either IP address or DNS name Fil...

Page 19: ...ure Command 4 4 2 Network Status Command Get network status for the Management Port PTP Timing Port 1 and PTP Timing Port 2 Figure 13 Network Status Command 4 4 3 Network Ping Command Send a ping mess...

Page 20: ...ate This is needed if wrong user file got uploaded and user is unable to access Ts2 from their browser Figure 15 HTTPS Restore command 4 6 Date command This command is provided mainly for initial cust...

Page 21: ...ster then the time set by this command will be overwritten by the actual ToD received from the timing reference This command is not needed for normal operation with a good timing reference 4 7 Reboot...

Page 22: ...en finally green when all of software has been brought up It takes approximately 4 minutes for the LED to turn green when system is ready for operation Power supply does not meet Ts2 requirements Veri...

Page 23: ...4 minutes for the MCE processor to complete booting Symptom Probable Cause Recommended Action Sync Status LED is Red MCE is operating in GNSS Only mode and is not receiving the GNSS inputs Verify that...

Page 24: ...aster Verify that the PTP Port 1 or Port 2 is connected to a PTP Grand Master time source through the RJ45 or SFP connectors Verify that the PTP Grand Master is providing PTP Timing messages MCE synch...

Page 25: ...onnect the 1PPS ToD RJ45 input source On the Error Reference source not found web page Enable 1PPS In and ToD In Ts2 Alarm condition is affecting inputs from the GNSS Check the Error Reference source...

Page 26: ...ety Considerations The following safety consideration should be used when handling and installing the Ts2 When installing or working on the Ts2 equipment ESD wrist straps should be worn Use the specif...

Page 27: ...is the only source of synchronization The clock can never become a slave to another clock regardless of its clock class In this mode the clock class is automatically controlled by the engine The cloc...

Page 28: ...tates FREE RUNNING SYNTONIZING SYNCHRONIZING HOLDOVER UNKNOWN ERROR 6 3 1 FREE RUNNING State The Ts2 clock comes into this state upon initialization The Ts2 clock time is not set the clock class is DE...

Page 29: ...bout 1 microsecond error at the end of holdover interval After holdover interval expires the clock switches to the FREE RUNNING state and its accuracy is reset to UNKNOWN 0xFE 6 3 5 UNKNOWN ERROR Stat...

Page 30: ...ave acceptance filter As the result of the filter table modification if a node becomes unacceptable or message rates of any active grants becomes beyond the newly configured limits all affected grants...

Page 31: ...Clock Webpage is used to set the Ts2 clock as a boundary clock described in Error Reference source not found Section of this User Guide The following figure illustrates the difference between a Gatew...

Page 32: ...f networks currently supported Unmanaged and Managed Unmanaged selection is used for a network with unknown or unspecified packet delay and delay variation or with packet delay distribution that may d...

Page 33: ...ort interfaces and with optical 1GE SFP modules SyncE is currently not supported on Copper SFPs 6 7 3 SyncE in OFF mode Figure 17 SyncE OFF In this mode of operation Synchronous Ethernet feature is tu...

Page 34: ...ails to follow in the sections below 6 7 5 1 SyncE in Boundary Clock Mode for G8275 1 Telecom Profile G8275 1 profile is specified for PTP clock distribution in a Layer 2 Ethernet multicast network Th...

Page 35: ...input on Port 1 Figure 22 SyncE in BC mode for G8275 2 ref input on Port 2 6 7 6 SyncE additional notes Some additional notes regarding SyncE feature in Ts2 1 Synchronous Ethernet is supported only fo...

Page 36: ...Qg 2 Multi Sync Gateway User Guide Managed Clock Engine Overview SJC DEV7250 HR Rev 1 14 35...

Page 37: ...Button Quick Push for Reboot When Hard Reset Button is pushed and held for a short duration approx 1 or 2 seconds it will reboot the unit The current configuration of Ts2 is preserved 7 3 2 Hard Rese...

Page 38: ...ll be present in both the RJ45 and SFP connections but the data rates may be different depending on the speed of the network to which they are connected 7 8 1 SFP and SFP optical modules for PTP Port...

Page 39: ...ription Off MCE not running or MCE running in PTP only mode or software upgrade in progress Red 1PPS Input Error or ToD Input Error Green Signal acquired 1PPS Input or ToD Input Available 7 9 3 Sync S...

Page 40: ...nal non transferable and non exclusive right to use the copy of the Software provided with this EULA You agree you will not copy the Software except as necessary to use it on a single computer You agr...

Page 41: ...the SOFTWARE is an upgrade from an earlier release or previously released version you now may use that upgraded product only in accordance with this EULA If the SOFTWARE PRODUCT is an upgrade of a sof...

Page 42: ...ket hardware 007 02534 000 007 02534 000 Kit Lightning Arrester e w PolyPhaser arrester arrester mount bracket 50ft RG58 cable non conductive electrical box sealant hardware Supply Power Commercial 48...

Page 43: ...asurement mechanism ESD Electrostatic Discharge ETH Layer 2 network communication for PTP messages FTP File Transfer Protocol FW Firmware GC Gateway Clock GM Grand Master GNSS Global Navigation Satell...

Page 44: ...sfer Protocol SMA SubMiniature version A connector SNMP Simple Network Management Protocol SSH Secure Shell cryptographic network protocol ToD Time of Day TTL Transistor transistor Logic TZ Time Zone...

Page 45: ...cal electrical characteristics of hierarchical digital interfaces 3 M88 Module Design Manual 4 ITU T G 8261 Timing and synchronization aspects in packet networks 5 ITU T G 8265 1 Precision time protoc...

Page 46: ...ontact SJC DEV7250 HR Rev 1 14 45 12 Contact TesCom Headquarters 20200 Algreg St Pflugerville TX 78660 U S A Sales Support Phone 1 800 888 1978 Email sales tescomusa com Technical Support Phone 1 800...

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